I went into the store Saturday, January 18 and spent about $900 on weightlifting equipment…read moreincluding one major item which needed to be shipped to my house namely a Nike squat rack. I received notification from Dick's Sporting Goods and also FedEx that it had arrived at my house today however what I found was simply too posts which make up part of the unit but that was all. So in other words I received something that was totally unusable and didn't compromise the majority of the parts that were supposed to arrive constituting the whole unit. I'm including two pictures attached here. One is an actual picture of what the unit is on the website and the other is what arrived at my house. I called the online store location since that is where it ultimately came from and they didn't know what they were doing and it took me forever to get them to understand what the problem was even though it's a very simple scenario and they told me that I would either have to repack everything and let FedEx pick it back up and wait for a new order to come in or I could wait for them to contact the manufacturer and see how long it would take them to replace whatever pieces are missing. I got no idea of how long either option would take. So I spent time repackaging everything for a future FedEx pick up. I called the Woodbridge Dick's Sporting Goods store to give feedback to the store because they are the ones that I paid for this and they are the ones to put the order in and I have to say that I didn't get any empathy at all. I'm sure that I wasn't in a good mood when I spoke to them but they weren't at all helpful or nice about it. They weren't rude either. All I can say is, after spending a little bit less than 1000 bucks, I really thought I would get better service and results than this. I'm hopeful that UPS does come and pick up what they sent and then brings me a new box that contains all the parts so that I can actually have what I paid for. I don't know how long that'll take no idea but hopeful. I would advise anybody to be very careful shopping there to make sure that things are done properly.

I was visiting the store to make a return/exchange. Upon entering, I attempted to walk to the…read moreregister to tell the employee (Shams) that I would like to make a return. Instead of a polite greeting, she rudely said, "you have to get in line." I was confused and she repeated it with the same tone. I didn't mind getting in line, however there was only a woman entering the line from the other way. Nonetheless, my only reason for entering that way was to announce I was returning something because I lost my receipt. When It was our turn, Shams looked at the shoes I was returning and asked if they had been worn. They had not. I actually purchased 2 of the same shoes, just different sizes, and kept the other one. I said they hadn't been worn. She replied, "no one is gonna buy these" with an attitude. I said, "excuse me?" Still with an attitude, she said, "nothing." At the end of the transaction, I asked for her name and she said (again with an attitude), "Shams, why?" I told her so that I can leave a review of her service. I have shopped at Dicks several times and have never been met with such a nasty attitude, especially upon entering the store. I hope Shams can be coached or refreshed and on what customer service should look like, because what I experienced was below standard.

So very sad to hear you are closing next month. Your clothes are superior and customer service is…read moreexcellent.

Great selection and friendly staff. Always willing to lend a hand to in the selection of the best…read moreproduct for your needs. Great fishing equipment, classes and tours. If they don't have it in stock, they will arrange to have it shipped directly to the house or for in store pickup.

When trying to get something at my local Virginia Beach store from REI there was going to be a long…read moredelay. They searched for stores in the area that could accommodate, and the Woodbridge store was one of them. I paid for the item in Virginia Beach and had it held in Woodbridge. The next time I was in the area. Took a bit, but I did connect with them and it went off without a hitch. Customer service was fantastic and most importantly they had the item that I wanted ready to go with no delay. The store is different than Virginia Beach and I really like the way it was laid out with multiple levels. Things were organized and neat like I've come to expect a REI. Really great selection of so many things I like. The value is relative, because I view the quality of their items to be exceptional and worth the price. I would recommend an as well would say that the area that this was built in has a ton to offer. It's an upscale outdoor shopping area.

We love REI! This is a great location with awesome staff. There's a good selection of camping gear,…read morebiking gear, and shoes at this location. There's also a decent ReSupply section! We love to stop in and check it out for any deals on pre-loved items.

I have purchased several firearms from this location over the past several yeas. My experience has…read morealways been satisfactory! I have found that the prices are reasonable and the selection is fine. Recommended.

do not go to this place, you don't want to go here, the men here are absolutely toxic.read more

Beware of the no return policy! Total scam. Unused item purchase and had for 10 minutes. Not…read moresure about other Sport Nations, but stay away from the Springfield Town Center location. Limited selections!!!!

Thanks to the owner (Bobby) and his amazing assistant today, they are my holiday lifesavers!!!!…read more I wanted to get last minute sport themed pajamas or clothing and I called Sport nation with a prayer that they might have something for a Buffalo fan.... My hero's; they had both items and held them for me at the register! Such nice people on the phone and in person! Come here for great service and such a great assortment! Support local business over Dicks and Amazon.... Happy holiday hugs and thank you again.

Order a polo shirt for my self for the Knights of Columbus…read more They were fast efficient and delivered my shirt in the time frame required.

I found these folks while trying to help my mom get her anniversary gift for my dad (one adult…read moreapron, and a matching children's apron for my niece) personalized. Before going in I felt a little embarrassed about asking them to embroider just two small things, but the people who helped me made me feel anything but embarrassed; they offered excellent suggestions and were just as attentive to detail and to me as I imagine they'd be for a whole sports team. I also assured them that while the anniversary was the next day, the last minuteness was totally my fault, and they absolutely didn't have to rush it just to make up for my procrastination. But! Not only did they finish the job in time -- they finished it the same day I came in, and gave me a courtesy call to let me know I could pick the aprons up. The aprons turned out fantastic, and my dad immediately put his on and couldn't wait to give the other one to his grandkid. I highly recommend these folks for their attention to detail, patience, kindness, efficiency, professionalism, and quality of work!

5/24/21 I visited another Underarmour store yesterday;…read morehowever that store had some better choices of The Rock's merchandise. The items here for The Rock weren't as good. The material didn't feel as good as the shirt I found at Montgomery Mall. Still the guy I spoke the was cool, there wasn't anything I needed at the time. The lines weren't long, but the contact between clientele and associates at the checkout stations looked like the beginning of the Coronavirus days. I am glad this store is still taking the proper precautions.

I don't get the bad review for this place. Maybe this bad review was just because they were newly…read moreopened. I do agree with the comment about outlet malls, though. I usually avoid them because the merchandise is either crappy or the same prices you find in the regular stores. I have only been to this store one time but the selection was excellent and I found some great deals. And cheaper than Sports Authority! The staff was friendly, outgoing, and very helpful. That gives them an extra star.

Prices may not be the same at check out. If an item is marked, double check before you pay. The…read more$45.00 sticker price was marked up to $63 at check out. When asked they said that the tag was incorrect. The employee easily changed the price with nothing unusual shown on the receipt. Employees may be trying to mark up prices, who knows. Attached the receipt in case management wants to look into this. Thank you to the employee for charging me the price on the sticker.

First off really nice employees. You will find exemplary service here. Sadly I think 5.11 has…read moreoverplayed their hand a bit. Have become more of a fan of Tru-Spec Gear, and there are more manufacturers of tactical clothing these days. Will this work for some people? Yes! They remain a viable business, and many will appreciate their gear. Pricing has gone way up. Inflation is a real issue, but for value I have to give 5.11 average marks in my opinion. Some people swear by their clothing, but I'm not as enamored as I once was. They do have occasional sales, and their tactical backpacks are quite comfortable. These are a good buy, but a wise consumer checks around. 5.11 gets a conditional recommendation from me, and I do think they are worth looking at. Parking here can be challenging, but that's all over Northern Virginia. Good folks at this location.