I took my bike in to have the brakes adjusted and for an overall "wellness" check. As soon as I…read moreentered the store, I received a friendly greeting from Matt. He acknowledged my reasons for bringing my bike in and put it on the bike rack for an initial check. After the mini assessment, he advised that it may take about 2 - 3 days before it is ready. To my surprise, I received a call the following day, advising that the bike was ready and the final cost, which was exactly what I was quoted on my initial visit! When I went to pick up the bike, Steven greeted me when I walked in. He went over the work that was done and asked if I had any questions. It was a smooth and easy process. I was very happy that everything was professional and straightforward. I was happy that there were no up-selling tactics or pressure to buy anything else. I was also very pleased that there were no "unexpected" costs associated with the repair. Very professional!

A1 Cycling, located in Dillingham Square, is my favorite place to get my bike serviced. David is an…read moreexcellent mechanic, and his expertise in maintaining bikes is remarkable. Since moving to the area in 2021, I have had the pleasure of receiving exceptional service from Kyle, who is always available on the showroom floor. I cannot recommend this spot enough for anyone who needs their bike repaired or serviced. Exceptional professionals who don't pressure customers to make unnecessary purchases or overpay for repairs.

We Highly recommend this skate shop. The owner, Mark, is a very knowledgeable and professional…read moreowner. He has an amazing history with skateboarding. He knows all there is to know about getting you or your loved one a custom board with custom trucks and wheels. Mark was very friendly with son Mustafa and I could tell all the kids around know and respect him. Don't spend your money anywhere else. Believe me you won't be disappointed.

Owner is very knowledgeable about everything in the store and beyond. Great selection and I…read morecouldn't tell you what it costs. Give back to the cause.

Good selection/nice people. Worth driving to if you're within 30-40 miles. Will be back..read more

Admittedly I do miss the original location. It is now been razed, and is a steakhouse now. Yet the…read morespirit lives on. Have been here multiple times. They have a good collection of skateboards, surfboards, and apparel. Pricing is quite competitive. A lot of times I go for nostalgia. Yes it's now in courthouse plaza, so it does still take time acclimating. Extremely polite and fun staff here. No snobbery at all, which can be an issue at other places. I'm relieved they landed here. At this point of life I'm less mobile, but my sons got gear from here. When he goes here I smile and think of "back in the day"

Great service, Knowledgeable and highly experienced assistance & great selection. Would definitely…read morego back.

The owner is the nicest guy, goes the extra mile and goes above and beyond. He reminds me of a…read moreowner that had a skate shop when I was younger, so wana support the local shop and keep him around! Works on scooters too! We're only focused on the skate boards rite now. Even hooked up baby girl with a proper helmet

Found the shop on a Google search. I also love shopping small. Went to this location and had the…read morebest service. The selection is amazing. Prices were very fair and the quality of his merchandise was top notch. Chris was so kind and patient helping me get the gear I needed. He never tried to oversell me on anything even though he easily could have done so. He walked me around and helped me get everything that my husband would need to stay warm and have an epic time snowboarding. His passion and thoughtfulness shone through. He was answering phone calls, handling other customers and juggling me with ease. Super fantastic. Will come back to Sterling or Fairfax for any future needs. I later found out that Chris turned out to be the owner so fingers crossed he never retires. Side note -he has a sick Grateful Dead collection! Highly recommend visiting here.

Our experience with Joel was wonderful! He helped outfit both of my kids in skis and boots in their…read moretrade in program, including finding boots to fit my son's wide calves. Now I won't go anywhere else!

Awesome shop lots of selections Staff very knowledgeable. Totally worth the drive…read more Thank you everyone look forward to seeing you next time.

Such a cute shop! The vibes are immaculate, the staff are beautiful, knowledgeable, wholesome &…read morehelpful, and the product selection is bountiful. Got some hella sexy trans flag color Bont park skates and could not be happier with the recommendations and service I received. Hell yeah.

Best place to build a custom skateboard. Great location too - little five points. These guys know…read moreskate boarding and are helpful whether you are a first timer or advanced skateboarder. Great retail selection too and good prices - quality and value align.

Waxing nostalgic: Miss this place. Was the best place to get skateboards in Charles County back in…read morethe day.

Great shop, local original gear with some old favorite brands too. What makes it really worth it is…read morethe customer service. We went in 2 different times today once in the morning it was busy and once right before it closed. Tre was there both times. Even after a long day he recognized us from earlier, greeted us and asked my daughter how she did in her competition. We did not realize they were closing and he said not to worry. He kept the store open so my daughter could try on swimsuits. There was no rushing us out. Locally owned too!!! It does not get much better than that.

I ordered some swimsuit top at their store (online). Despite small order and delivery delays all…read moreover the country, my order was delivered fast and free. They also offer free returns. In comparison to official retailers (large stores like Billabong), which hasn't sent my order after a week, since I made it. And which offers free delivery only for orders more than $70. Let's support honest and responsible small businesses, like Brackish Waters store.

The best edges on the east coast - so happy they are in nova. Customized to exactly your body type…read moreand how you skate, and John will explain everything he is doing if you want to know. I usually need to dull a sharpen before I can skate on it, but these edges are so killer they just rock from the start. Highly recommend for grabbing hockey supplies without driving out to sterling too.

My son is a satisfied customer. My husband drives an hour to get his skates sharpened because this…read moreis the only person he trusts to do it. They also enjoy chatting about hockey while the job is being done. It's a worthwhile experience, and we highly recommend it.

I went into the store Saturday, January 18 and spent about $900 on weightlifting equipment…read moreincluding one major item which needed to be shipped to my house namely a Nike squat rack. I received notification from Dick's Sporting Goods and also FedEx that it had arrived at my house today however what I found was simply too posts which make up part of the unit but that was all. So in other words I received something that was totally unusable and didn't compromise the majority of the parts that were supposed to arrive constituting the whole unit. I'm including two pictures attached here. One is an actual picture of what the unit is on the website and the other is what arrived at my house. I called the online store location since that is where it ultimately came from and they didn't know what they were doing and it took me forever to get them to understand what the problem was even though it's a very simple scenario and they told me that I would either have to repack everything and let FedEx pick it back up and wait for a new order to come in or I could wait for them to contact the manufacturer and see how long it would take them to replace whatever pieces are missing. I got no idea of how long either option would take. So I spent time repackaging everything for a future FedEx pick up. I called the Woodbridge Dick's Sporting Goods store to give feedback to the store because they are the ones that I paid for this and they are the ones to put the order in and I have to say that I didn't get any empathy at all. I'm sure that I wasn't in a good mood when I spoke to them but they weren't at all helpful or nice about it. They weren't rude either. All I can say is, after spending a little bit less than 1000 bucks, I really thought I would get better service and results than this. I'm hopeful that UPS does come and pick up what they sent and then brings me a new box that contains all the parts so that I can actually have what I paid for. I don't know how long that'll take no idea but hopeful. I would advise anybody to be very careful shopping there to make sure that things are done properly.

I was visiting the store to make a return/exchange. Upon entering, I attempted to walk to the…read moreregister to tell the employee (Shams) that I would like to make a return. Instead of a polite greeting, she rudely said, "you have to get in line." I was confused and she repeated it with the same tone. I didn't mind getting in line, however there was only a woman entering the line from the other way. Nonetheless, my only reason for entering that way was to announce I was returning something because I lost my receipt. When It was our turn, Shams looked at the shoes I was returning and asked if they had been worn. They had not. I actually purchased 2 of the same shoes, just different sizes, and kept the other one. I said they hadn't been worn. She replied, "no one is gonna buy these" with an attitude. I said, "excuse me?" Still with an attitude, she said, "nothing." At the end of the transaction, I asked for her name and she said (again with an attitude), "Shams, why?" I told her so that I can leave a review of her service. I have shopped at Dicks several times and have never been met with such a nasty attitude, especially upon entering the store. I hope Shams can be coached or refreshed and on what customer service should look like, because what I experienced was below standard.