Rudest owner And Worst Customer service, Ever! I called,…read more she put me on hold for 7 minutes, the phone rang in the background and she said, oh another call is coming in and put me on hold again. I talked back to say that was not good service and she became even more rude. Too bad. I used to like this place when it was in Quechee.

When I dropped my dog off I heard another dog yelp in the back. My dog loves EVERYONE and when the…read moregroomer came out she was extremely rude and my dog did everything he could not to go with her. When I picked him up they said he "tried to bite" the groomer when she was brushing his backside and they couldn't finish grooming him. When I asked if they had a muzzle she said "ya, but he wouldn't let us put it on". His entire back end is not groomed and the "discounted" price was $104!!!!!!!!!! My dog is 11 years old, has lived in 3 states (CA, VT, and NH) and been to numerous groomers. I have NEVER had a problem-not even a little bit!!! Dogs are smart...listen to your dog when they tell you a person isn't a dog lover and SHOULD NOT be in the grooming business!

amazing staff and Millie Loved the groomer. Right from walking in the door they take care of…read moreMillie.

Trimmed my dog to close to his eyes. When I sent them a message along with a picture they stated he…read morehad moved. My dog is 10 years old and I have him professionally groomed about every 7 weeks or so. This has never happened before. I will not return. I gave them two stars because the receptionist was friendly and the area clean.

I trust these vets with my pets. They helped me navigate financial assistance about 13yrs ago for…read moremy aging 12yr old dog to have his leg amputated after a cancer growth kept coming back. -which gave him an extra 2.5 years of quality life. I've also brought many of my other animals, and My parents dogs for quality vet care, and end of life care. Staff have all been pretty much polite, and knowledgeable. My only pet peeve was during Covid, I needed to bring my dog in for something minor, and they required up to date shots to take her on as a patient. I see now, this is sadly a requirement at almost every vet office, and is why many pet owners are choosing to go the natural medicine route. I will however, continue to bring my animals here, as it is the best choice in the area for vet care.

Country animal Hospital has been caring for my rescue Bernese Mountain dogs who needed since we got…read morehim from a foster 3 years ago. They patiently helped determine the cause of his early, non stop diarrhea and recommended food that he has been on ever since. (Yes they sell the food, but have helped us procure it through Chewy with no issue). I love how each doctor approaches our dog to make him feel comfortable. Their care is top notch. Can't recommend them enough! AND they give back to the community, accepting donations of pet food for the area food shelf.

Does fairly good work on the animals - had two kittens spayed there because our regular vet doesn't…read moredo surgeries, both came through fine, though the sutures on one were less tidy than the other. The staff / owner doesn't seem to understand science very well as their "policy" is to require all visitors to the office wear a mask, even though they don't prevent transmission or acquisition of respiratory illnesses like Covid (maybe they should read the Cochrane Review report) and wouldn't let me pick up my two kittens without wearing one. When I waited outside one of the staff members came out and took her mask off, saying she liked to get a break to breathe the fresh air. Won't be back.

I had some pretty mixed feelings about this place, so I'll do my best to paint the picture here and…read morelet you decide if it's right for you. My dog was having an issue with her foot that I had hoped would clear up on its own, but she got a little testy about, so I decided to bring her in. I called in the morning and they had a couple of slots open for the same afternoon, which was great. We arrived to a construction site, lots of power tools and men stomping through in their boots. My dog was not particularly disturbed by this, but going to the vet is already not her favorite thing, so it might have been nice to get a heads up. Especially knowing that she was feeling a little protective of her foot, I'm not sure if I would have chosen to bring her to an additionally stressful space with a bunch of strange extra people. The staff was accommodating enough and apologetic of the chaos in their space. We were moved into an exam room pretty quickly. One of the techs came in and asked a bunch of questions and entered everything into the computer. Eventually the vet came in and asked a lot of the same questions, which is fine for verifying everything, but I wondered if she had checked in on the computer info at all. She did an exam. She noticed one growth on my dog, but missed the other, and didn't note her couple of chipped teeth or the spot in her eye that most vets ask about, so I'm not sure how thorough this was. She took some samples from the paw without much explanation of what they were trying to do or learn or what the cost would be. They disappeared to check them out for a while and came back still not really knowing what was causing it. She did give some options while deciding on prescriptions, which was helpful. My dog has had a very similar issue in the past, which we went to another vet for, and it cost about $40 less for the same exam, procedures, and prescriptions ($145 vs $187), so this place seemed a little on the expensive side to me, and I'm not convinced that the care was better. I also asked both the tech and the vet about heartworm meds; neither seemed to run with this and offer to do the test, so I guess we will update them later. They've already done her exam, so we will probably go there to update vaccinations, but I'm not sure that I would stick with them otherwise. Seemed fine, not great.

Before we established care for our newly adopted dog, we had to take her in for an urgent-care-type…read moreappointment. I am so glad I called NRAH first! The staff were welcoming and caring with our sweet girl in the early stages of decompression, and Dr. Lisa sat on the floor with us and checked in verbally throughout the exam to ensure she was prioritizing safety and care for our dog. We had a wonderful visit in less-than-wonderful circumstances, and I can't thank the NRAH team enough.

Vet is terrible; called my dog Fatty at our first meeting, chastised me at following 3 appointments…read morewithout explaining how to care better, bragged about spending $1200 on her dog. Asked me "How much do you love this dog"

I cannot say enough good things about our experience at Stonecliff! My 5 year old fur baby, Daphne,…read morewent in for TPLO surgery yesterday and Dr Kelly and his entire team was amazing! From the moment we walked through the door we noted how clean and professional and calming and welcoming the space was. We were given a private, comfortable room while we waited. Dr Kelly was extremely thorough in describing the procedure, taking the time to answer all of our questions in a compassionate and truly patient-centered way. He was clearly passionate about the work and incredibly knowledgeable. We were treated with respect and he was open and honest about his recommendations and projected outcomes. The technicians were also caring and went the extra mile to make Daphne (and us) feel comfortable. I received a call with updates from the doctor himself as soon as the surgery was completed, and then another extensive conversation when we returned to pick her up to ensure we understood everything with her discharge and what to expect in the coming days and months. It was clear Dr Kelly and his team are the best of the best when it comes to this type of ortho procedure and we would 10/10 recommend Stonecliff to anyone needing this type of care. We travelled 2.5 hours to get there and it was well worth the trip to know she was in good hands and to reduce the fears we had going into it. We hope to never have to go back but are so thankful to have received the care we did when we needed it!

Dr. Eastman was great with our sensitive Bernese Mountain dog and Dr. Kevin Kelly was great with…read moreJack's first visit. All the technicians we had have been excellent.

I almost dont want to write this review because its hard enough to find a reputable, clean and…read morefriendly place that gives individual attention to your dog. this is a great place for dogs who need lots of outdoor exercise with medium to large dogs, my lab loves it! Mary is passionate about her business and it shows! Recommended without any hesitations, you wont be disappointed.

Excellent care for our cats! The staff are courteous, kind, and competent. Dr. Tullar is a delight…read more I cannot recommend this clinic enough!!

Used to be good when Dr. Bradford was around. Now not good. Last time I was there for diarrhea I…read morewas worried he was dehydrated. I am not a vet but a pediatric ER doctor so I understand some basics! They didn't touch him to examine him (he is a sweet doodle!!), gave meds, and told me to come back in 24 hours if still not better. I called next day and they couldn't get him in for 3 days. I was going to switch vets, but decided I would give another chance. This time he is sick and I called and they couldn't get me in for at least 3 days (well maybe more with weekend) and referred me to their sister hospital that is an urgent care! What is point of a vet if they can't help when sick. Done!