Beautiful, appropriate and fresh arrangements for sympathy & funeral arrangements. The flowers were the best among all received. The flowers lasted a good while. I will only use Woodfern now. read more

Very dissatisfied! $75 arrangement came to $98 with tax and delivery to funeral home. It was so dinky it was embarrassing, felt the need to apologize to the family for such small vase of flowers! When I called to complain all barb would say is most people spend $125-200 for funeral flowers! Never again will I use this florist!!! read more

This is kind of a bummer since they did so well for me earlier. I sent them an email with some pictures of centerpieces, boutonnieres and corsages, asking them if they could do something similar, and detailing how many were needed. Apparently they don't monitor their email. I called a few days later since I hadn't heard back, and it took them a bit to find my email. She recommended against the type of main flower due to delicacy, and said the owner would call me back to discuss optional choices. He never did... read more

I have used Woodfern for years and always been happy with the flowers delivered for birthdays and special occasions. It is sad to see some bad reviews upon visiting the website today. I can only speak from my experience: that the service has been good and delivery prompt. I also believe the quality was good, as the flowers lasted a long time. read more

Very disappointed in this florist and their "customer service ". I ordered a medium arrangement and the recipient received a small. I called them and they were rather rude. I will not order from them again. In addition, they delivered at night when it was dark out and startled the recipient. Instead of being a good experience it was a very stressful one. I'd recommend going elsewhere! I paid $10 extra to upgrade and they sneakily sent a small, probably figuring I'd never know. However, the recipient sent me a photo of them which is how I found out. read more

Because I booked through another company, I didn't deal with Woodfern directly, but they were the ultimately the company that delivered the flowers to a friends wake/funeral. I couldn't make it but I guess the flowers looked amazing. Thank you Woodfern! read more

I ordered a $60 Christmas centerpiece which I advised Woodfern I'd pick up and deliver myself. I based the cost I agreed to for the centerpiece on their arrangements advertised on their website. Arrangements in the advertised 60 dollar price range were full and in a vase or festive container. What I received was nothing like anything advertised in that range nor in a lower price range. My arrangement had 3 roses, 7 miniature carnations, 3 pine cones, green fill and a large sloppy bow. The arrangement was in a cardboard container not a vase or pot -- just a plain wet cardboard container. To say the arrangement was disappointing is an understatement. I called Woodfern voiced my complaint and was told they'd tell David and make me happy by possibly adding more to it or they'd apply a 20% credit to my account. Since the person I delivered it to was ill and was too polite and ill to complain about the embarrassing tacky arrangement; it would have been awkward and inconvenient for me to go back to her home to take the wet cardboard container from her then drive back to Woodfern wait for them to turn it into a $60 arrangement (which should have been done in the first place) then go back to the ill relative's home in Hillcrest -- I opted for the credit. That was Thursday it's now Sunday no credit has been applied as yet and no follow up with me as promised by whoever I spoke to has been done. Lesson --Woodfern's pictured advertising for their arrangements is deceptive. And when they say "they will make it right" my experience is that is false as well. Woodfern cannot be relied upon or trusted to follow through when a customer is justifiably dissatisfied. read more

Excellent work and quick delivery. Mother's Day flowers and Birthdays - I will go no where else. I would highly recommend! read more

Recently I stopped into woodfern florist to order a bouquet of flowers for my daughters wedding dress shopping brunch. I stopped in as I had photos of the look and feel I wanted to convey. I repeatedly asked if the clerk wanted to see my photos, as I stressed that the look and feel was more important than the actual types of flowers and greenery used, and was always turned down and told it was not necessary as she was writing it down and they would know what to do. I stressed that the flowey, drapey look was the most important thing. The clerk said I understand. Well, when I picked up the flowers I was shocked and upset. The only sentiment the bouquet conveyed was happy secretaries day. The flowers, while beautiful in themselves was about the furthest thing from romantic and the casual bohemian look I said I specifically wanted. I just took them and left, having already paid for them when I ordered them, and I did not have time to wait to discuss a redo. The bouquet was just a standard stemmed arrangement, no trailing greens or anything. I guess its buyer beware. The clerk should have taken the time to look at my photos and showed it to whoever she needed to. She did write down what I wanted, I guess whoever did the arrangement did not know what the description meant, but I received no phone call asking to clarify either. Thank god I found out before any wedding flowers were ordered. I am not at all happy. read more

Stopped in this past Friday afternoon to discuss a wedding bouquet/ bridesmaids bouquets and a few boutonnières. There was a really nice brunette girl "trying" to help us, but there was a rude blonde lady with short hair taking control of what the young girl was saying. Did not allow the girl to set a time for is to talk to "whoever" takes these types of orders. We spoke to the blonde woman about how we live out of town and she did nothing whatsoever to try and accommodate and was just rude in every way possible making what was supposed to be a happy time for me and my fiancé quite annoying and miserable. Needless to say if you are looking to have a pleasant experience while you choose flowers for your wedding, don't go here ! read more

Brought in a list of flowers my fiancé and I wanted for our wedding to get an estimate. Was told they would call me next week. They never called, so I called back the following Friday and they had no clue who I was or that I dropped off a list. They took my information, said they would find the list, and then call me back later that day. They never called back. Needless to say, they lost my business and I will never consider them again. read more

This shop is a jewel! After ordering some flowers this morning from a company that advertised as local in binghamton, and then getting notice late in afternoon that order wouldn't be delivered, I learned the company had mucho bad reviews, false advertising, etc.(Don't use Avas flowers / anywhere) and were indeed NOT a local florist. I pulled up Woodfern and got an angel on the phone who not only was truly sympathetic, but put together a perfect ensemble and said they'd get it out today! Thank you lovely person. I highly recommend this shop if you want a pleasing transaction. Make sure you deal LOCAL. read more