I just want to say that Donnie provided phenomenal customer service, which is so rare to see these…read moredays. He was friendly, knowledgeable, and had a very positive attitude. This made my experience of having my 2026 Equinox that broke down 6 days after buying it a less stressful experience. He deserves recognition and a bonus/raise!

This was one of the most unprofessional and disturbing interactions I've ever had with someone…read morerepresenting a service company. A driver responding to an accident in front of our home dumped vehicle debris onto our property without permission, using our garbage cans as if they were public equipment. At no point did he ask, explain, or show the slightest consideration for the homeowners whose property he was affecting. When my wife tried to address the situation, he immediately escalated to aggressive, hostile language and an intimidating demeanor. It was unsafe enough for the police to be called. While we waited for them to arrive, he directed the same behavior toward me. Troy Auto Transport on Stephenson Hwy is confrontational, disrespectful, and completely devoid of professionalism. Accidents happen. Cleanup is part of the job. Treating nearby residents like obstacles instead of people is a choice. This company's driver showed zero accountability, zero restraint, and zero basic decency. If this is how they represent themselves in public, I would strongly advise anyone to think twice before trusting them with their vehicle or their safety.

Ian and Tony provided some of the best customer service we've ever experienced. They went above and…read morebeyond to help my husband find everything he needed, taking the time to make sure nothing was overlooked. When the store didn't have one of the parts he needed, they didn't just stop there--they worked hard to find a solution instead of simply saying it wasn't available. What stood out the most was their kindness. They noticed my husband was exhausted from working and even offered him drinks to help him hydrate. That level of genuine care is so rare these days and speaks volumes about the kind of people they are. Ian and Tony are true professionals who genuinely care about their customers. Their outstanding service, compassion, and willingness to go the extra mile turned what could have been a stressful trip into a wonderful experience. They are a huge asset to the company, and we can't thank them enough!

Very helpful. Very kind I am 90 thank you good experience highly recommend xxxxxxxread more

I came in with some minor paint repairs to be done to preserve my Chevy Colorado. I left with my…read moretruck looking so much better. The best part was being charge WAY LESS than originally quoted!

Everything about this place is amazing. The staff takes their time with you, understands and feel…read morefor any sort of situation you have going on, very informative and they give you pretty realistic quotes but still do outstanding work. Overall great staff and place.

We drove 2 hrs to get parts that were in stock for our rv. From the 1st phone call to actually…read moregoing to the store, these guy were polite, welcoming, and knew their stuff! It was nice to go to a store that actually had inventory! I'll make the trip again!

Have purchased (4) trailers from Fenton Trading Post, and have been completely satisfied with the…read moreentire experience. Very friendly and knowledgeable staff willing to help you make the perfect purchase at a very competitive price. You find out how good the dealer is once you have a problem. Had an issue with a bearing on a new equipment trailer, that I needed to utilize that day. Fenton Trading Post got me in first thing in the am, actually cleared a bay to work on my trailer. Had It done and ready for use before 11:00am. They went the extra mile and contacted the manufacturer and received a complete new axle for my trailer, installed the following week. No hesitation whatsoever! This is the type of after sales service one can usually only hope for. I can unequivocally recommend Fenton Trading Post for all your trailer needs!

Customer service is very subpar. Initial encounter with service rep wash rushed and rep talked…read moredown to me instead of explaining the process. Kept car For too long. Also did not review the repairs with me to ensure the work was completed. Would never recommend this place.

Despite the circumstances leading up to our having to seek their services, my husband David and I…read morehave had great experiences at Suburban Collision of Troy, and a lot of that is thanks to Mike Robenhurst, the service consultant we worked with. We took our Nissan in for repairs after a pickup truck hitch had backed into and wrecked the grill. A week later, I was side swiped on the freeway. To make matters worse, after we got that fixed, someone backed into it and tore off the bumper while it was parked. Oy vey. From the start, Mike was professional, clear, and super easy to talk to. He took the time to thoroughly explain the costs and procedures before, during, and after the repair--so we always knew what was happening and why. He kept us in the loop every step of the way, and even followed up after the jobs were done to make sure everything was good. That kind of communication and care really made a difference. Having never been involved in any auto accidents before, I don't have a price comparison. But we only had to pay our insurance deductibles, so I guess that's a good thing. What could've been a stressful, frustrating situation turned into a smooth and even positive experience. Huge thanks to Mike and the team at Suburban Collision. Highly recommend!

Good price, great service and amazing speed! My Car was in and out before the workday ended.read more

Brakes serviced quickly and professionally done. Very happy with how work was done and friendliness…read moreof staff. Very fair pricing for work performed. Will return for future needs.

Very friendly staff, quick service. This is my 5th time renting from this location. Will rent…read morefrom again.

Made appointment 2 weeks ago for trailer hitch and wiring installation only my Audi SUV and…read morereceived quote. Went in this week early morning and was informed they would install hitch, however; would not attempt installation of Uhaul wiring kit because technician didn't feel "competent". I was told that I would need to go elsewhere for that! I walked out and since have secured a competent provider. Why could they not have told me this two weeks ago?

just had our Land Rover Discovery in for service at Land Rover Troy. They charged us $570 for an…read moreinspection and an oil. This is a ridiculous amount. The service manager Maurice was unresponsive and rude. He made us wait for two days and then made us wait to be picked up by their driver. Don't ever use Land Rover of Troy. Run from this dealership. They are Terrible

Excellent experience! Steven was professional, honest, and made the entire car-buying process quick…read moreand stress-free. No pressure, great communication, and outstanding customer service. I highly recommend working with them if you're looking for a new vehicle!