I had the fence installed spring of 21 with many issues already reported. Since then the fence has faded in color very much and today when my gate blew shut the wood along with screws and fence latch busted off. Screws were visibly rusted!! read more

After spending a month collecting six bids, ranging from $12,642 to $7,932, for the same scope of work, I was initially skeptical of WoodMaster because they were the lowest. The scope of work was replacing 251 lineal feet of rotting five-foot tall, 27-year-old wood picket fence in our backyard. After detailed comparative analysis, WoodMaster actually proposed to use more labor and material than competitors to build a stronger fence all at a lower price. As a competitive advantage, only WoodMaster included the permit in the proposal. Best of all, WoodMaster earned my trust by showing me how their export recommendations, opting for steel over wood posts, aligned with my family's best long term interests. Given our project budget was $10,000, WoodMaster recommended galvanized steel over wood posts because they would more than double the life of the fence while keeping the project within our budget. The owner, Rick, answered calls, patiently answered questions, and responded to emails promptly. WoodMaster's exceptional laborer, Augustine, not only built our fence with mastery befitting an artisan, he exceeded expectations by installing a hinge on a section of fence next to utility boxes so that utility contractors could open and close the fence to access the boxes for maintenance without damaging the fence. Augustine labored with love as if the fence he built in our yard was the only fence on earth; in reality he's built more fences in 26 years than he can count. When my local jurisdiction's building inspector showed up to inspect each post hole, each met the 36 inches required by code. WoodMaster did not cut corners, spaced each picket a consistent distance from neighboring pickets, and cut a well arched convex pattern in each section so the fence looks right. What I love most about choosing WoodMaster is the uncompromising commitment to excellence. WoodMaster's recommendation to choose sturdy steel posts provides peace of mind because the next generation will be better off by not needing to replace rotting posts, at $600 a pop, in as little as 10 years. Throughout the project, WoodMaster tailored the fence to best meet my family's needs, specifically by lowering sections so pets do not squeeze underneath. As a bonus, WoodMaster allowed me to snatch a few extra pickets, with the rustic aroma of cedar wood, in case one is damaged in the future. WoodMaster attended to every detail of the fence with mastery. We could not be more pleased with our choice of WoodMaster to build the fence of a lifetime so that we can enjoy the great outdoors as a family. read more

Woodmaster Fence - New WoodMaster wood picket fence with galvanized steel posts. - Fences & Gates Near Me - McHenry, Illinois

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We had a 330' cedar fence that was about 30 years old and well into rotting out and falling down. We decided it was time and after doing research and comparisons decided on Woodmaster Fence. Couldn't be more happy! Rick worked through the quote and options with us and then let us know the schedule. Once they came out it was the hottest and most humid days ever! For those two days the one installer worked his tail off, the third day another guy came to help. They completed this large project and did an amazing job! We cannot recommend them more! read more

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The fence along the back of our yard needed to be replaced. I contacted Woodmaster because my neighbor raved about them. She was right. Pricing was fair. The owner is a "tell it like it is" guy. He knows his trade. Gave us suggestions. Told us exactly how the project would progress. He was spot on. The bonus was his installer. Hardworking. Experienced. Neat. Knowledgable. Explained everything to us. Friendly and Kind. Left our yard immaculate, with a beautiful, new fence. I would definitely use them again. read more

I had a rather complicated fence replacement project. Last year I contracted with another fence company, gave a deposit etc, they never should up! So again I looked for a trust worth company that I could work with. Rick came out and looked at the project, shook his head and said yep he could do it! Augustine came out and worked on the fence and did a fabulous job! My dogs,my chickens are happy and safe. And the fence looks great. Will use them again. read more

I had a horrible experience with this company. I specifically went with them because they had good reviews ( a joke) and they had a prestained wood for fence material. After my install I noticed black spots all over the boards on almost every board. Called Rick who said it was probably mold and would need to be pressure washed. When I said I didn't want it pressure washed I wanted new boards he laughed and told me he wants a new Mercedes! A week after he gives me the number of the distributor of the wood product. That guy tells me he's never seen this before that Rick must have stored it improperly. He arranges for all new wood and deals with Rick as far as making sure it's done correctly this time. I have never dealt with a more unprofessional person as a business owner as Rick. He could have cared less about trying to fix my issue. I heard nothing from him until he gave me a new install date. Not an apology or anything! I don't know how this place gets good reviews or stays in business . I wouldn't ever recommend Woodmaster fence to anyone. read more

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I love my new fence! I had 3 quotes from different companies. I went with Woodmaster Fence not only because they came in $500 less than the lowest quote but also because Rick was so knowledgeable about every aspect! I didn't get a wood fence but a 5' black vinyl coated chain link fence with a tension wire on the bottom. I had a weird "attachment" issue because my neighbor's fence didn't go up to my property line but Rick knew exactly what to do. He installed an unattached fencing (on neighbors side-but attached on my post) and made it sturdy enough where my 75 lb dog can't move it, all within the fencing codes of my city. My fence was installed a few weeks ago and I love it! read more

Woodmaster Fence - Fences & Gates Near Me - McHenry, Illinois

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I'm really struggling to write this review because I really, really wanted to have a good experience getting this done and it was really a double edged sword. First, I had to call Rick on his cellphone b/c when I tried to call the office it didn't go through and someone on their facebook page gave me the cell number. When I called him he seemed almost put out that I called the cell and I had to explain how I got the number. Second, He was an hour late to our first appointment. It was supposed to be for 8am (I had asked for earliest available b/c I was moving into the new house that day) and when I called him to see if he was coming he told me our appt was at 9 and totally disregarded the fact that he was wrong, and was putting it on me. Still, I really needed this fence and was prepared to move forward. He gave me a great quote and really had me feeling good about the work that was going to be done. He had stated several times that their online reviews were very important to them and couldn't wait for my positive feedback because they knew they'd do a great job! He had told me he'd get it done on a Saturday b/c i could not be there during the week to do the walk through, and instead sent me an email saying it would be done on a Tuesday despite what I already told him. Tuesday came around and I had to have my boyfriend walk around with him instead. When I came home from work I found several problems; 1. One entire side of the fence had a 5-6" gap underneath it. Totally not what I was expecting 2. I TOLD Rick that i wanted them to fence just inside the utility boxes b/c I did not want them in my yard. He told me I'd loose property and I told him I don't care, I do not want them in my yard... come home- there they are. In my #&^$&$* yard. That one really upset me. He deliberately dishonored my wishes. 3. On the back section of the fence one part of the fencing was totally bent and already looked used and worn when it hadn't even been in 24 hours. 4. I TOLD them not to link up to my neighbors fence, they did anyway with some makeshift section of fencing that looks super trashy. 5. His employee had a horrible attitude the entire time, complaining and complaining about doing the work that day right in front of my boyfriend which made him really uneasy and explains why the work looked so shotty at the end of it all 6. When I called Rick to tell him about my concerns he said he'd call me back and sounded really pissed about the whole thing. He did not call me back. I sat there literally in tears b/c this big investment I just made looked like total garbage and this jerk wasn't even apologizing or calling me back. Finally, my boyfriend called him really agitated and said we wanted the owner to come look at it himself, and he did not. 2 hours later his guys showed up, the same one with the crappy attitude from before and then sat there and blamed the huge gap under the fence because earlier that day he asked if we had a "big dog" and my boyfriend said Yes. 7. When the guys showed up to fix the gap they ignored all of the rest of the problems we pointed out and went on their merry way. Rick the owner never called back to see how it went, never showed up to look at the shotty work, and never even apologized for any of it. I really wanted to be given a reason to write a positive review but honestly, I just couldn't. No part of this was a really 'great' experience and I am honestly never going to call them again. I can't recommend them to anyone, for any reason. read more

I didn't catch the mans name that did my fence he started on Friday and finished today all by himself beautiful work and cleaned up everything his work was amazing I highly recommend them! read more

Had multiple estimates done. This was the only one that got me the estimate when they said they would. Work was completed in the time frame that was expected and the quality of the work was great. read more

I contacted this business to have some fencing in our yard fixed that fell over due to a storm. Rick came out the next day to assess the work we needed done. A few hours later, he gave us a quote with an emailed contract. His prices were extremely reasonable. He had his men come out and fix the fence just a few days after we had spoke. They were very nice, and made sure I was happy with the work after they were done. I appreciate that Rick went above and beyond to help me out. Our fence repairs look great! Very highly recommended! read more

I signed contract last year (July 2020) to have wooden fence installed, due to pandemic I fully understand the shutdown on work and supply limits. However, I wish there was more communication with the company with the overall progress of our installation. We were always the one who would email/text for an update. Their excuse was they had no wood to install (which I believe, it was the same for other companies) and eventually refunded our deposit. My guess is the contract we signed last year was much lower in cost, compared to now and they would have lost money if they honored the original quote. Although I understand the business reasons for the continuous delay, this was horrible customer service. Additionally, when they installed the original fence back in 2006, they improperly installed on our neighbor's property causing even more of a headache. From my experience, I would not recommend this company. read more

We recently had the misfortune of choosing Woodmaster Fence to manufacture and install an aluminum gate in our condo building. We got this company through Angie's List, we have never had much luck with companies hired based on an Angie's List recommendation, this was no exception. I am on the condo board of my building and we were looking to replace a wrought iron gate with a powder coated aluminum one. The old gate because it is so heavy, kept banging closed and misaligning with the strike plate, making it impossible to control opening the gate using our electronic buzzer system. Woodmaster Fence was to replace the iron gate with an aluminum gate along with installing two new posts to be mounted in 36" of concrete. We repeatedly told them there was to be a place to install a keyed lock on the gate along with a cut out in one post to install a strike plate. Additionally, after being unsuccessful in getting Fencemaster to agree to install the upright gate rails close enough together to prevent an intruder from reaching inside, we settled on having factory installed mesh painted black to match the gate placed over the upright rails. The presumptive owner, sent workmen to our building on more than one occasion unannounced, they just showed up and started working. My condo is on the second floor and I could hear people working down there. They never let us know they were coming, no call, no text, no email. On the first unannounced visit they mounted the posts in what the contract described as 36" of concrete. This was about 3-4 weeks after we paid the deposit, we were never contacted with respect to a timeline at any time for any reason. A couple of weeks later, they again showed up unannounced and began installing the gate. Because I am a wheelchair user I was unable to get to the gate myself, I contacted another owner and had him go down to check on the situation. The custom gate, did not have the factory installed mesh, instead they brought along some cheap brass colored metal mesh which they were going to attach with washers, nuts and bolts. The other owner told them this was unacceptable and they took the gate and left. The other owner then called the company and voiced our concerns. A few days later, the gate was magically installed, no one was aware of their arrival or departure and a final invoice had been emailed. As difficult as it was to actually get to the gate in my wheelchair, I felt it imperative to see the finished product. What I saw was so far from what we had discussed, contracted for, and expected that it was almost laughable. The gate had pieces of that same cheap brass colored mesh, spray painted black held on with nuts and bolts, it looked as if a five year old had done the work. Moreover, there was no place for a keyed lock, not a place on the post for a strike plate, instead there was a levered latch impossible to be controlled by an electronic buzzer system. The gate was not level horizontally nor vertically. When I tested the posts, allegedly mounted in 36" of concrete, I could easily, from my wheelchair, move them 6" in any direction. I called the presumptive owner and voiced firmly my displeasure and asked how the situation could be rectified, after a long pause he said he would be in touch. The next day at 6:30 am the gate was removed and the posts were sawed off at ground level, again no warning no notice of any kind. We received an email saying the deposit would be refunded, I held off writing this review in lieu of the deposit refund. Now we have the refund, this whole nightmare which began March 4, is over and now we are back to square one, three months later, no gate and many headaches later. If you want slipshod work, with complete disregard to any type of professionalism then Woodmaster Fence is your company, otherwise keep looking and save yourself a lot of hassle. read more

Contrary to the one star review, we actually had a pretty decent, if not great experience with Woodmaster Fence. Needed a privacy fence and chain link for our yard, got a decent qoute for both, and though the owner wasn't on site for install, the workers he used were on time and very professional (even had to remove rather large bushes to put in the privacy fence, and did so in record time). The owner, Rick, even secured the permit we needed to install, and actually seemed pretty well versed as to local ordinaces, as far as what you could and couldn't do. No, he isn't the most personably guy you'll meet, and keeps it pretty business oriented, but I'm hiring a contractor, not a friend. I'd recommend Woodmaster to anyone looking to have a fence install. read more

Had them come out for an estimate. Once we decided on the material we wanted we were supposed to call back. I called and left a message and never received a call back:-( read more

Rick was terrific and his crew did the job that I asked PLUS MORE for $200 less than the nearest competitor. He replaced a post and made sure not only the two sections, but the entire fence was good to go. He even fixed the fence gate that was not in line! I will surely use him again for any fence issues I need. Thanks Rick! read more

Excellent work in a quick timeframe. Was overly impressed with communication via email and project came out beyond my expectations. Thank you. read more

I have used Woodmaster Fence for two separate fence projects in the last few years. A section of the fence was damaged over the winter. Rick came out and completed the repair within a few days. They always do a great job! read more

Woodmaster Fence completed both new sections of fencing along with repairing another section of our fence due to wind storms. We were pleased with the professional nature obtaining the quote along with delivering a great product upon completion. We got several qoutes and selected Woodmaster for a number of reasons. Rick was patient, along with being very resourceful working with our budget and was quick to respond to phone calls, providing a detailed quote and answering questions. Woodmaster provided fair pricing along with quality workmanship. We recommend. read more

Contacted Rick for a damaged fence on a house we had just purchased. Came right out, same day quote and immediate repair. Very reasonable and quality workmanship. Will definitely use again. Great customer service, we were no present when the fence was completed, but were happy with the results. read more

Neighbors recommended Woodmaster as I was looking to replace a fence where the many posts rotted out in less than 10 years. The neighbor told me about Rick using galvanized steel behind wood, and in his yard, it looked good. We had to postpone twice due to a very rainy and windy spring putting him behind schedule and creating a lot of repair jobs. Can't blame Rick for the weather. Once it was time to start, the crew was on time and got right to work. Very professional. Where they did things differently than the prior fence, they explained to my wife, such as gates opening in rather than out due to the slope of the land. These guys did a fantastic job of cleaning up when they were done and putting everything back where it was found. One other thing: Woodmaster does repairs, even on fences built by others. That's a big difference over the guy I used 10 years ago, who wanted $100 just to come out and look when the gates he built started to sag. read more

Rick and his guys did a great job. His pricing was very reasonable and the quality of the work is excellent. Communication was not an issue. Every question I asked was answered in email and I was called when the work would commence. 2 days work to tear down old fence and put up the new. Zero problems. read more

Here's the thing - the owner is a little crusty to deal with, but he builds a great-looking, sturdy fence with a fair price. I wanted great workmanship, and I got that. I wanted a smooth process, and he took care of the permit process and everything. And I wanted a great product, and he delivered. Woodmaster fence knows what they're doing! read more

Great job from quote to finish. Questions answered on time. Asked if they could do work first thing in the AM as I was taking the day off work, Rick and crew showed up first thing. Work is excellent. Highly recommended. read more

Had a wonderful experience with woodmaster fence! Very reasonable, very professional, and very easy to work with. The quality of work was top notch and the job site was left very clean. Couldn't be happier and will certainly refer to others! read more

Very pleased with Rick and Woodmaster Fence. First, he was one of the few who actually returned a phone call in a very short time frame. Second, he came out and looked at my fence when he said he would. Third, HE WAS HONEST and advised that only 2 fence posts needed to be replaced and not sections or the whole fence (which I thought either might have been what was needed). Fourth, his estimate/final cost was very fair. And lastly, he called and scheduled a time to come out and replace the posts even though I was unable to be home. His employee was on time, polite to my daughter, and even took the time to answer my few questions via phone. All in, one of the most pleasant transactions I've had with a contractor in a long time. I highly recommend Rick and his services. read more

I also agree, contrary to the first review, I had a pleasing experience with Woodmaster Fence. They built a chain link garbage enclosure on my commercial property, and it turned out perfectly. I have Rick coming back to do another run of Chain Link around the property. Fair prices and great service. Highly recommended. read more

I hired Rich about a yr when I needed repairs to just 1 section of my chain link fence. I also had him put a bottom rail on that section to make it sturdier and keep my dog from digging there. It was quite annoying how he wouldnt actually schedule anything w/ me. I get that a fence company works around weather- but you MUST know how far out you are currently scheduled, wouldn't you think?? Tell me maybe a week, or maybe 5 months?! NOTHING... he just wouldn't schedule. So I waited... then randomly one day I got a phone call and email stating that they were at the house to do the work. Well I was gone for the wknd. I had absolutely no idea they might even be considering coming out that wknd... so they did the work, but I told Rich that he would have to wait for payment until after I returned home to see and approve the work. It was done very well, and I was happy with the work. I paid him. Now this yr- I wanted bottom rails installed on all the sections of my fence (9 more sections). I decided to go with Rich again cuz his price was still decent, and I knew his work. I regret this completely! First, I couldnt get him to tell me anything concerning schedule and how far out he was booked... so I waited, and waited, until I just got so annoyed cuz there was so many other things I needed to do to my backyard, that was all waiting on the bottom rails to get installed... and again, I wasnt being impatient wanting him to drop everything and come do my work... BUT I did except to be told something concerning approximate wait time. So I emailed him stating that this was absurd and I needed an estimated time... and I told him several days that I would be open in availability... then he said 1.5wks out was what he would shoot for... great!! But again- he said he would shoot for that... so again, I didn't hear anything at all from him until ass-early Sat morning when guys were knocking on my door. I went out to let them in the back and they honestly didnt looked surprised one bit when I told them I had no idea they were coming... they surely are used to it I guess... They did the work... I was gone when they finished, but I had a million voicemails from Richard just saying to call him. Well I went out to see, and saw that the bottom rails were installed, but half were almost a damn foot off the ground....?! I ordered bottom rails... not mid rails!! The whole purpose was to help keep all the critters out that kept getting in and causing havoc on my yard and making my dogs crazy... I told Richard in a long detailed explanation that I was annoyed cuz I waited for his work again because I thought I knew the quality and craftsmanship- but I was wrong. I told him the rails were too far up. Then... I get a nasty emailed response from him stating that I wasn't there when I said I would be, blah blah blah... and that the guys would be out the following wknd. I had to respond with 'what are you talking about' and 'did you even read the email'??? He responded, but didnt even address the fact that he snarked at me and was completely wrong! Just said they would be out to fix it the following wknd, and he was so rude stating that I must be there, and I must watch and approve the work and I am not to leave until they are done. Granted, this was one of the open availability dates I had originally given him... but that was for the install... not the fix for crap work done! I told him I wouldnt be home because I had my military duty... then he got soooo rude that I pretty much put him in his place because I had more than enough of him!! I told him that I hired him because I thought his work was good, and trusted him and didn't think I would need to babysit the workers... so he just said they would be out still and that I was to contact him when I was back home to approve the fixes. He also told me that he has no idea what guys will work each day until they show up to pick up supplies...?! What kind of company is this???? How does that make any sense at all??? Well.... I got home and went to look.... the rails were lowered to appropriate levels as they should have been. However.... the metal ties they use to hold it on- they used the plain metal gray colored ones... on my black fence....?!?!??! It looks absolutely pathetic! It looks cheap, shoddy, and so unprofessional!! I could not believe it! THEN... I see that when they untied the other black ties originally used, they just left them there... under the rail and the ends just sticking out... just waiting to puncture one of my dogs paws or rip up my mower! I was livid! I emailed him telling him all this. Rich then sent me an invoice. Never responded to my complaints and concerns. That wraps up this guy and his company! He is terrible! read more

Wood Master Fence just completed doing extensive repairs on our stockade fence after loosing a couple sections to trees and wind. They were prompt and efficient and the price was very fair compared to other estimates. As a realtor I work with many contractors and found Rich professional and easy to work with. I recommend his services. read more

**********************DO NOT USE THIS COMPANY****************** On 04-29-13 I gave Woodmaster Fence a 40% down payment for a fence. Mr. Manderscheid indicated it would be three weeks before he could build me a fence. I agreed. After moving in to my home that backs up to route 62, realized that I could not wait three weeks for a fence, as I have three dogs that were being held at the kennel as well as a 4 year old and a two year old child that needed a place to play. On 05/09/12 I called Mr. Manderscheid and told him that I cannot wait three weeks, and I am sorry that I made a mistake. He said OK and hung up. 05/10/13 I called to see about my deposit. He indicated that he was "Certainly going to take his fair share of my money because he came to our house to give me a quote." I asked him how much and he said he did not know and would call me back with an amount. 05/16/13 I called inquiring about how much I owed him, and left a message with his wife Sue, as well as his cell phone number with no response. Mr. Rick Manderscheid has my money, and will now not return our calls. The last time I did speak to him he was rude, condescending, and argumentative. BEWARE!!!!!!!!!!!!!! read more

We had our entire fence replaced and were extremely pleased with Woodmaster Fence. We got quotes from ten fence companies, and Woodmaster came in the second lowest. I am often hesitant to go with the lower bidders, assuming (wrongly!) that they must not have a quality product to deliver. But I was able to read other reviews here, as well as check out some of their work in the area, and so I went with Woodmaster-- and I am glad I did! Rick (owner) was professional and responsive and flexible. His crew was professional, friendly, tidy and efficient. Our fence was up in two business days, and I think it looks great. Of course, it's difficult to evaluate how well it will old up over time given that it just went up earlier this week, but for now, I am one very pleased customer. Just a side note: Rick isn't the most warm and fuzzy guy. Fine by me-- I wasn't in the market for a new pal! I wanted someone to do a great job at a reasonable price and Rick and Woodmaster Fence delivered. Highly recommend. read more