I had a truck that recently got "repaired" here. I was not the customer, the dealership (Bertera…read moreNissan - don't buy a car from them) that I bought the truck from was the customer because they were responsible for the repair. The repair was absolutely terrible, they had 2 chances to attempt to fix the problem and both times it came back worse then it did when it went in. The second time I got it back it still had tape stuck to the roof that I had to climb up on and peel off and clean the residue. I was stuck between a bodyshop telling me that the dealership wouldn't pay for the correct repair and the dealership telling me that they didn't tell the bodyshop how to fix it but just to fix it. Being a professional mechanic I was amazed that any repair shop would let a job of this poor quality leave their shop with their name on it, no matter the circumstances. All and all I ended up bringing the truck to a different bodyshop and paid to get it repaired myself and it came out perfect the very first time

If I could put NO STARS I would, they simply were giving my car an oil change and then suggested a…read moretire rotation in which wasn't done correctly. I use my car the next day and there's a very loud noise as if the tires are "wabbling" and about to fall off. When I came to the shop to speak about it the owner wanted nothing to do with me. He said don't accuse him of faulty work. When the employee told me they aren't qualified enough to even be there, and going there for an oil change is like "going to the book store" for a car. Basically the worst experience and they couldn't even help me. Horrible place

Job well done! What more can you say, I got lucky, even I know some jobs just fester, you start…read morewith the original diagnostics and then you end up opening up a can of worms , when more than one thing is wrong, like squeaking noise under the hood, think it's a fan belt or a pulley ends up being a water pump and the pulley and the belt, some people don't realize this, they think that they are getting ripped off, they fix what is wrong, they let you know, they give an honest estimate , if you get lucky you get lucky it's just that simple, honest and professional, just what I wanted! And I thank you!

Awful service. They don't like working on older cars. I brought my car in for an alignment after…read moreall four struts were replaced. One of their service guys threw a fit about the age of the vehicle, and the fact that the steering rack was leaking. I was aware of the leak, but it wasn't worth the expense to have it repaired. Then he proceded to rudely mention everything he possibly could list off that was wrong with the car. He actually mentioned that there was a zip tie holding the ABS sensor wire out of the way. Seriously?!? Have these guys ever worked on an old car? When a little tab that holds a wire in place rusts away, I'm not going to replace frame members just to secure a wire! A zip tie works just fine! So, after enduring his litany of complaints, and rudeness, he deliberately misaligned my car. When I drove it in, it was tracking straight. After I got it back from them, I had to turn the wheel about a quarter turn left to get the car to track straight while driving. I brought it to another shop 2 days later who re-aligned it for me. They also gave me a printout of the adjustments they made and strongly suggested I return to Country auto with their paperwork to demand a refund! Needless to say, after they were done with the car it tracked straight again and I will NEVER go back to country auto!

This is the most unprofessional garage ever dealt with they have no respect for people who only…read morehave one car they have my car for over three weeks and still haven't worked on it

They are one of my two "go to" garages in the area. Very knowledgeable and great work.read more

I was recommended this place since I'm relatively new to the area and my old mechanic is a long…read moredrive away. I needed new brake pads and rotors, and I was quoted about $400. When I arrived to pick up the car, I was met with a $1,200 invoice for a new brake system. I was not warned about it at all. Great start. Now my brand new expensive braking system could not stop my car until I pushed the pedal all the way to the back. The mechanic said there's nothing he could do to bleed the excess air out of my "complicated" brake system so I had to leave like that. I took my car to my old mechanic who informed me there is a leaky brake caliper that was installed and it needs to be replaced by the mechanic who put it in because it should still be under warranty. So I brought the car all the way back only to be told no, there is no leak. He had no idea what I was talking about. Yet, he did end up replacing it anyway and the brake felt slightly better. I took the car back to my old mechanic and they got the excess air out and my car braking perfectly! My old mechanic also informed me that these guys installed a COMPRESSION FITTING onto my BRAKE LINE, which is a big NO. I will never come here again. All I wanted was brake pads and rotors, and at least a warning that it could need more work than that. I would rather drive the 25 miles with my car on fire to my old mechanic than come back here.

My experience I suppose was my own fault. However it was mere naivety since I had a spotless record…read moreI had never had an accident and did not know what to do. I had the car towed to a shop for appraisal. Not having collision insurance I didn't know how things were supposed to be handled. The person I spoke to was Bill Roberts. He said my frame was bent and would probably total the car. He said he was waiting for GEICO to show up. Not knowing how things were handled I thought my insurance company had to view my car to accept the claim of the other driver or something. Again I realize my naivety in this now. The car was at this location for three days. I called every day and reminded Bill that I didn't have collision insurance and if the car was to be totaled I wanted to move it before incurring fees. Bill again told me he was still waiting for GEICO. It wasn't until I called GEICO that they gave me the clue I needed to see he was taking advantage of me. My own fault for having such a clean driving record that I had no clue? Or sleazy bad business tactics to make a lousy $70 in storage fees by delaying me? You decide...

They did a GREAT job going to the ends of earth to make sure the hood on my car came out perfect…read more And it did!! My only complaint is the rude, foul-mouthed guy (Scott) that answered the phone when my husband called to check on the status. He told him if he wanted he could come take the car now with no "fucking" hood on it. My husband is the nicest guy and didn't deserve that treatment. If you work with the public you need to learn how to speak to the public or else your business gets reviews like this one.

When I was younger they were able to work with my budget and for what I paid the job came out ok…read more They were certainly the cheapest place around. My only problem was when I went to pick up my car they left the window down during a rainstorm and I came to a few inch deep puddle on my passenger floor. I waited a few seconds but they didn't offer to clean it so I asked them for a shop vac, got rid of the water myself, and headed home.

I cannot say enough great things about this shop. But I will try my best to express it…read more I got into an accident in the end of January of this year. I was scrambling to pick a place to have it repaired. I found that this shop was a preferred place of repair. Called to schedule rental coverage and to bring my car. However, the rental place that booked me the day I was supposed to drop it off said they had no rentals. Was absolutely gutted. However, Morgan from Auto Park jumped in, found me another place for a rental and saved the day. In addition, the owner of the shop was amazing and truly honest about every aspect of the repairs. Even during two Noreasters, they were able to repair it in a timely manner regardless. They are great people who care about their customers. Kudos!!!!!

I know zero about cars, I know nothing about Worcester, and I selected Auto Park strictly on the…read morebasis of Yelp reviews. I can see exactly why they were unanimously 5-star. The owner, Andrew, inspected a car I am thinking of purchasing sight-unseen--something I felt apprehensive about until I got his report. He clearly did a thorough check and gave me the confidence I needed to feel great about the deal. Discovering a seasoned, honest mechanic is a real find for those like myself who must rely completely on their word. I only wish they would open a location nearer to me in the Western suburbs so I could service my car with this garage.

A $4000 job ended up costing $12000 for a replacement motor on our truck. We were lied to several…read moretimes about the job as progress continued and so did the price increase. Whatever you do get a quote for the full amount for repairs or you will be taken advantage and lied too.

I recently had a dead battery for the 2nd time in 2 mos (left the interior light on overnight)…read more Both times AAA SENT Entwistles garage to jump me. Because I live out in the country it took awhile for them to get to me, but let me say the service once they arrived was exceptional. Fast, efficient, thoroughly professional and excellent communications along the way to arriving. Jamie was on the 2nd visit from Entwhistle. He went over and above to get me going including rapping on the starter as it may have been seized. He got me going. Exceptional service, friendly, professional, knowledgeable and Jamie is an all around nice guy. Thank you Jamie. Highly recommended AAAA++