They are so good with my little doodle boy! He sees Nicole and she is so sweet with him and he always looks so fresh and cute! They also only keep him for 2-3 hours at a time. He loves the homemade biscuits at the end of the session too! read more

Woofinwaggle - Fresh haircuts and bandanas - Pet Training Near Me - Raleigh, North Carolina

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They are always upbeat and truly love what they do. They take great care of our Olive and she always looks fabulous when she's ready for pick up. We look forward to seeing what bandana she will have read more

Wonderful staff who love what they do and take very good care of the dogs. Very accommodating regarding scheduling. Highly recommended

THE OWNER DOESN'T CARE IF YOUR DOGS EAR GETS CUT. Me and my partner tried Woofinwaggle out for the first time. I brought all 5 of my dogs in for baths and sanitary cuts. My last dog the easiest one to groom was cut in the ear. The owner who was the one who checked all my dogs in never called to let me know. When I arrived to Woofinwaggle at the scheduled time to pick up my dog, the owner who was behind the front desk was gone. Another lady checked me out and I paid with tip before the groomer comes out with my dog sobbing letting me know that she had cut my dogs ear, the groomer was visibly upset, shaking and was more than apologetic. I didn't ask for a refund, discount or even my tip back. But for $1,000 for all my dogs I'd expect when a mishap like a dogs ear getting cut, the owner takes accountability rather than pressuring the groomers to give the news. I had later spoke with the owner about my disappointment in the lack of follow up after the ear cut incident and she let me know that "dogs ears get cut it's a normal occurrence". I have been a dog owner for 6 years getting my dogs groomed every other month consistently and I've never had an incident like this. I don't recommend Woofinwaggle at all. read more

If I could give zero stars I would!! My husband, dogs and I were on vacation. One of our dogs was desperately in need of a bath and groom. We went to Woofinwaggle because I read their positive reviews. I waited in the shop and no one came to greet me. It was over 5 minutes before a lady came to help me. Now, 5 minutes is long since no one was in front of me, but what made it worse was it was extremely hot in this place. There was no AC going at all!! I noticed the windows were covered up in the spa area and there were some floor fans. It was chaotic inside. I heard a few employees complaining about the heat and needing more water. The lady who FINALLY decided to help me was very rude! She was one of the groomers I saw in the spa. I wanted to get my dog in asap and this woman (who looked like she had just done a workout and was all sweaty) told me that there's a really long waitlist and it's going to take a few months before I'm off of the waitlist. She was very unapologetic about it. While I was there, I did notice that the place was messy. There was dog hair in the dog treats (on the retail side). It was nasty!! Since I needed a groomer sooner than later, I decided to leave and not put my name on the list. It was too hot in there anyways for my dog! read more

Owner accusatorially asked : "How did she get so many mats?". Cost $180 (this included a $20 tip). My other dude was also $180 (which included a $30 tip): WinW charged $50 because my adult certified therapy dog was "ornery" and had mats (inaccurate). The groomer was wonderful and the idea of supporting local is upstanding. As a pet owner, I felt judged and gypped so I cannot support this local business. read more

This is an amazing place. Carol, Emily and the whole team are exceptionally loving to our crazy black golden doodle. What a find. read more

Woofinwaggle - Before the groom :-) - Pet Training Near Me - Raleigh, North Carolina

Disappointing Management, Scheduling and Communication. This review is for the appointment management and communication of Woffinwaggle and not about the grooming services. We had reached out to them as early as May to schedule an appointment for July as most boutique dog grooming places are booked well in advance. On the day before our appointment was cancelled and we were informed that it would be rescheduled. While the cancellation due to AC malfunction was perfectly understandable, what was unacceptable was their failure to reschedule the appointment even after a week. There was no response to messages, emails, or calls. I even visited the facility which had opened and was fully functional to ask about the rescheduling. I was told that we might hear back from them after about 2 weeks. This arrogant and dismissive nature of the business was extremely disappointing as we were looking forward to having a good experience with them. I am sure they are aware how difficult it is to accommodate grooming requests on very short notice. The professionalism and courtesy of communicating with a potential client who has waited for their appointment in good faith seemed to be lacking. read more

Just had a great experience at woofinwaggle. I walked in with my dog to get advice about the matting around his ears. Even though the staff was busy in the back, the wonderful staff took the time to look at the matting then give me advice. They offered to fit the problem then and there. Hands down! knowledgeable, friendly staff. read more

Wonderful place to get your pooch groomed or you can join in on the fun as well & help out in the grooming process! They also offer exercise classes for dogs & their owners plus pup parties! They offer doggie playtime which I know for certain that my pup loves! All of the employees who work there are incredibly kind & gentle, they are all dog owners themselves & will take excellent care of your fur baby. You'll love coming here & the sense of family love you will receive. Don't forget to try some of their in house homemade treats too! read more

I have been coming to Woofinwaggle for over a year with my Chow mix Teddy and would recommend this groomer to anyone. Even though it is 30 minutes from me, it's worth it just for the long-lasting pleasant smell of their shampoo. The friendly staff and easy online booking service are just an added bonus. They always treat my big guy so nicely and after every appointment we get to walk around their little boutique and pick out a treat. In an industry that is currently struggling with staffing and availabilities, the Woofinwaggle staff is never short on care when it comes to their clients. read more

Woofinwaggle - Teddy and his goody bag - Pet Training Near Me - Raleigh, North Carolina

The staff is super friendly. Management does a great job of hiring animal lovers as the dog bathers look like they are having so much fun. There is nothing better than seeing my dogs doted on by the staff. I trust that they will handle my dogs with TLC. read more

Cute store and staff is super friendly and helpful!! Lots of great options but sometimes my dog is picky and doesn't like the fancy stuff so I probably wouldn't spend the extra money next time! read more

Can't say enough how great Woofinwaggle is. We took our Newfiedoodle Teddy there for his first groom and the staff was amazing to him. Highly recommend if your looking for a groomer that is going to treat your puppy with love! read more

Woofinwaggle - Pet Training Near Me - Raleigh, North Carolina

I have used over 6 grooming facilities in the greater wake county area over the past 8 years. Not one has been as efficient and kind to my 4 dogs as Carol and her team at Woofinwaggle. I have a Pomeranian shitzu mix, a mini pin pin, a yorkie poo, and a border collie; and they all love going to woofin waggle to get groomed and bathed. I'm sure there are other good groomers out there, but I haven't found them in 8 years and I consistently recieve 5 star service from Carol and her team of groomers and bathers. Sure sometimes there is a need to reschedule due to staffing shortages here and there; however, running a business these are things that happen. I wouldn't take my dogs anywhere else, you couldn't pay me to go anywhere else. Thank you Carol and Team for your hard work and love for my 4 pups!! All my love, Amanda Prusinowski read more

I just left the location in Lafayette Village and I'm overwhelmed by the kindness of the woman who helped me (she may have been the owner/I'm not sure). Anyhow, I brought my puppy for her first official wash. I've attempted to go elsewhere and do a self wash and it was a disaster so I figured I'd leave it to the pros. My puppy was a scared pup and I felt like they did everything they could to accommodate her fears. When I made the appointment, I chose the 41 pounds and up option. The woman wasn't 100% sure that my dog weighed that much and even tried to get my pup on the scale to make sure I wasn't being overcharged. I was really impressed by that gesture. She was also patient with me while my pup was anxiously trying to get away and helped put a new harness on my pup. I'll definitely be back! Not only does this place have grooming/wash options but they have a great supply of treats, toys and other dog gear. read more

We have been solid customers of this business for almost three years; yeah, that says a lot! We've come for their special events in Fall and Spring (Sip and Shop) and have continued to use their dog wash exclusively when we feel a rinse "at home" won't do the job. I can't really just 'tell you' how awesome Carol and her staff are, you'll be treated with kindness, there'a always someone available to help if you need it and the place is SO CLEAN and well maintained; everything, including service, is top notch. We recommend this place all the time :) read more

This place is awesome. The staff is awesome, the owner (carol) is an absolute GEM!!! My Cavapoo moose also enjoyed his spa day with the woofinwaggle crew. Thank you! read more

Woofinwaggle - Before - Pet Training Near Me - Raleigh, North Carolina

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We took our German Shepherd for a grooming, and she still smells amazing a week later. She looks great! We also brought in our second dog who has never been to a groomer, and they managed to cut her nails. They were professional, skilled, and have customers for life! Thanks so much for how you treated River and Topanga! read more

Loved this place and plan to continue to use it for future grooming needs! Very accommodating to my nervous pup and the staff was very friendly. read more

This is the best dog wash place they take such good care with you and dog. Making sure your dog is safe and secure. Also providing multiple opt for shampoo and conditioner. They give your aprons so your clothes are protected. All products are safe and smell great for your dog read more

I was in there about two weeks ago and my experience here is still on my mind. Honestly. This place seems like a mess. I walk in with my dog to look around and am immediately greeted by a large angry dog (the business pet). Only to be told "she doesn't like dogs". I guess it makes sense to have an aggressive dog greeting your customers and their pets walking into your business. Then I look around and the prices are outrageous! I can't really tell if this is a pet store or a crystal shop. Mind you, the "crystals" for your pet are priced around $50. WOW. Looking into what I assume is the actual grooming area, it looks like no one in there has a clue what's going on. I saw dogs being left in bathtubs raised off of the floor, completely alone. I wouldn't bring my Joey in there, they don't seem to care if your dog feels like jumping out and hanging themselves. One young girl walked away from a dog she was dealing with to go pet another dog across the room. Wow, not impressed. I'd say management needs to step in but the owner was there the whole time. Beware bringing your fur kids here, it seems the owner cares more about profit than the safety of your pets. read more

This place is very nice and super clean. I take my take my dog here to get laser treatments for her loss of mobility. They host it here and do an outstanding job. Our dog is moving better now after about 4 sessions, so happy to be able to get this treatment here. read more

I just rescued a dog and well she needed a bath i called this place and spoke with Carol she was so friendly on the phone that i knew this had to be the place for us. I explained that i did not want to traumatize my need family addition since she has been through a lot already Carol was very understanding. We arrived and where greeted by very friendly and helpful staff and then carol came out and we went to the back for a self wash. Carol is so helpful and kind and she was wonderful with Zoey and I. She explained the different shampoos and conditioners. When it came time to blow dryer well lets just say Zoey did not do so well but Carol was right there to comfort her and calm her down. You have won my business and i sure will passing the word on. Thank you for doing such a great job. Goes to show if people do what they love then they put love into it. read more

This place is a dream for bath day! I don't get up there as often as I'd like since I live 45 minutes away, but after the dog park I like to treat my dog to a nice bath (and no cleanup for me!). Staff are always nice and helpful! I have a doodle and the owner who also has a doodle educated me on my first trip of the proper way to bathe him! I am so thankful for this and always stock up on their amazing organic shampoos when I do get to visit! I never knew there was a proper way to bathe a dog, but let me tell you this has made a HUGE difference in our grooming routine! My sheepadoodle stays cleaner longer and does not matt thanks to the wonderful products they sell! If you are in the Raleigh area, this is a great place to visit with your dog! Your back will not ache after bathing your dog in their nice bath tubs that raise to your level! Their blow dryers are top notch which helps with my extra fluffy dood! Other self dog wash places are not worth the money since their tubs never raise up and their dryers are useless on my dog! 5 stars and 2 paws up from my pack! :) read more

Woofinwaggle - Before - Pet Training Near Me - Raleigh, North Carolina

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Was in the area for their event, and brought my Golden retriever for the event and when I learned that they had a do it yourself dog washing area, I was very excited and my husband and I decided to give our dog a bath. The staff were very helpful and very willing to assist in any way they could. I will definitely be bringing my dogs back there for the service and the cleanliness of the store. This is a great find, for the person who has a large animal. read more

Very nice and clean facility but the groomer is horrible. Granted she's a very nice person but my dog look 100% better going in... I was referred to this place by a friend and the grooming part of it was the worst ever. When I returned to work to let the person that referred me about my experience, she told she had a bad experience too:(. That sad part about it all was there was no discount or anything given for the horrible service. Pets are members of our family and are treated like our children so it really hurt to know that my dog had to suffer during this experience. read more

Visited this morning for the first time.. Will definitely be back. I brought my nine year old arthritic German Shepherd and the owner was kind enough to guide us to the self service bath area and show us around.. She assisted in getting my girl into the tub and even allowed her to thank her with doggie kisses... Price is reasonable and every amenity that you could want is available for you to leave with a pampered, clean pooch. read more

Love this place! It smells great, tubs are clean, great products to wash pets and I love that you can adjust height of washing station. Also the customer service is absolutely top notch. We will be using them all the time! read more

This was my first time washing my dog Charlie at Woofinwaggle. My experience was awesome and the owner was very helpful. She showed me how to use everything and even snuck a few treats in for Charlie. The tubs are awesome and you can move them up and down to your liking. The blow dryers are amazing as well. This place makes the whole dog washing experience so much better. And you don't have to bring anything! They supply it for you. Great place! read more

Love this place and love the owner!! Very clean helpful and Love the shampoos!! The only person my old dog would let cut his nails. My dogs love this place and the staff. read more

This is the best place I have found to wash my dog! They offer both self wash and full service where a staff member washes your dog for you! I have personally used both services and was impressed. The wash tubs raise up so there's no strain on your knees or back. They have a wide range of products for you to use and are always around to help if you're washing yourself. The other day I had multiple things to do but my dog desperately needed a bath. I was able to walk right in (no appointment- very convenient with my schedule) and drop her off. I was able to finish some errands and they called me when she was done. My dog looked and smelled great and left there happy as can be! The staff is knowledge and friendly and I will continue using their services! read more

Brought my dog there after he came back from a trip infested with fleas. Way more than I could handle on my own. I called them in a panic & they were able to get him in right away & took care of all the bathing, flea combing, etc. themselves. They even offered to launder his collar/leash/towel/dog hammock while he was bathing to be sure he wouldn't be reinfected before I got him home. They were so gentle & sweet & reassuring with him. They eased his nerves with little treats & sweet talk & were super thorough in making sure they got all the fleas. They didn't mind my staying with him the whole time either. They gave him an oatmeal shampoo/conditioner after to help his skin & recommended some other things to help if he was itchy. They cleaned his ears & just went above & beyond in every way. He's now flea free & his coat is soft & smells amazing!! I can't say enough good things about our experience-they were really amazing & just loved on him throughout the whole process. read more

Great experience with self-service wash! SUPER friendly staff! Definitely will be back! Thanks!

Friendly staff who help you every step of the way in order to make the experience for your furry friend enjoyable. Top of the line facility, would absolutely recommend going to friends and family! read more

I have a standard poodle who was desperately in need of a doggy spa day(he was filthy and did not smell too good). We had just that at woofinwaggle and he left feeling refreshed and very happy. The staff/owner is amazing and so friendly. We will return as I bought a 3 pack spa package after indulging my dog. The facility is immaculate and the products offered for use were spectacular and smelled good enough for me to want to take a bath in them. Self serve wash is what we used but you can leave your pup and let the ladies do their magic. I agree with the person from 9/3/16! I would give this place a 10 if I could. Have not used the fitness classes yet but maybe soon! read more