Yay for another local family-run store!!…read more Service was: Friendly, honest, down-to -earth Selection was: Really great selection of items & love that they have a discount section with WONDERFUL quality bargains. (Plus options available for folks at every price point). Was able to find hemp hurd which isn't usually available! The Unspoken Appreciate that they let me wander around a bunch & didn't try to force a sale. But they did help me select just what I needed for my dogs. Found some unique items there too. And importantly like that they had a clean bathroom I could use, plus a little freebie treat for my pet.

Just found out they let go of a few good employees especially 2 that had been they for many years…read moreto go in a different direction. The reason I shopped there was for the employees and there knowledge of the business. I'll be taking my business elsewhere. Very poor business decision.

They send receipts to your email. I think I'm the only…read moreperson in creation that didn't know you can bring your pets in. They have treats at the register for the pooch. Great sales going right now including clearance. Staff was completely helpful in loading all the food bags into the truck.

Took my baby there for a groom they shaved her neck down to the skin! When I ask to speak to the…read moregroomer she said well sometimes the blade used for one area was too short for another didn't make sense! Caused my sweet gal to scratch her neural I had to put meds on it and wrap it up so she couldn't scratch it anymore until her hair grew back' STAY

Love it when I can support a local business and these guys make it easy. Just about everything you…read morecould possibly need for your animal, big or small. Staff is super friendly and helpful. They even have a bird and roaming cat to chat with.

If you want a store that has everything your pet needs you have found it. They also are very…read morewilling to get what they might not carry in a timely fashion. I love shopping local and these folks worked with me to get the dog food I was getting online in the store. It's a very clean, well put together store. Much nicer than the big name stores. Why go to Charlotte when you can shop here. The staff is great and they support local rescue groups as well.

Taking a friends dog for their last outing to get spoiled with some treats in his last days. The…read morecashier (owner?) gifted the pup not just one treat but an entire bag with the offer to pick out more. I was so emotionally moved I had to walk to the back of the store to not start ugly crying at the beautiful gesture. I liked this store before but now o

If I could put 0 stars I would. They promised me a good…read moredoggy haircut and left me with this! What even is this? They refused to give me a refund they said They wouldn't do anything about it.

We have found the perfect treat for our dogs and it is surprisingly cheaper from PetPeople than…read moreAmazon. That's a win. On top of having the Yak Cheese Chew, the store is tidy, well stocked and the associates working were helpful. A sincere "Let me know if you need anything" as I entered and a friendly young lady rang up my sale. [Review 19075 overall - 3396 in North Carolina - 44 of 2023.]

Great customer service everyone there is super friendly and nice they have a good variety products…read morebut they're a little bit on the expensive side that I would 100% recommend Hollywood Feed

We are first-time customers of Queen City Corals and decided to purchase two Black Light Anemones…read moreon 02/03/2025. My order was shipped on 02/04/2025 (Order #89196) and delivered on 02/05/2025 at 10:20 AM. Given the many five-star reviews, I had high expectations. Their website claims a 99% Live Arrival Guarantee, that staff are trained to the highest standard of corals, and that each coral is securely triple-bagged and encapsulated in specific specimen containers to ensure live arrival. Unfortunately, these so-called commitments proved to be untrue. Upon opening my package, I was immediately hit with a foul odor coming from each bag. The anemones displayed clear signs of distress, including open mouths, faded coloration, shrunken and deflated tentacles, a lack of response to stimuli, and visible tears on their bodies. The only positive aspect of my order was the mystery frags--a Birdsnest and a Neon Green Acropora--but even those were underwhelming. I immediately contacted Queen City Corals' support team, but their response time was slow. When I called and spoke with the manager, I was assured that the anemones "just look pissed" but would recover after acclimation. Despite following the acclimation process exactly as instructed, the anemones began to deteriorate and melt in my tank. I attached images as evidence. To prevent further damage to my reef tank's water quality, I removed the anemones and reached out to Queen City Corals again, seeking guidance on how they would rectify the situation. After receiving no response, I followed up the next day. When I called, a representative assured me that the manager would return my call. Hours passed with no response. Frustrated by the lack of communication, I called again and was once more told the manager would "look into it." After much back and forth, they finally issued a refund for the Black Light Anemones but refused to refund the shipping cost--even though the corals were dead on arrival. While I understand that shipping costs are a shared loss, this situation clearly warranted a full refund for the entire order. Although a partial refund is better than nothing, the entire experience highlighted Queen City Corals' lack of communication, poor product quality, and false advertising. I strongly recommend looking elsewhere, such as Aqua SD or World Wide Corals, for better quality and service.

I had a great first experience at Queen City corals. The customer service was great and answered…read moreall of my questions. I bought a hammer coral in at the store a few days ago and it is doing great in my tank!

Great store with terrific staff. Super knowledgeable and is a great help for fixing problems…read morenaturally.

As usual, Angie did another wonderful job of grooming our Maltese, Zoie. She looks perfect and…read moresoooo pretty Angie listens, understands and is talented. In addition to all that, you can tell that she's a kind and caring person.