Amazing service. Monique was very helpful in finding sizes and very friendly. Always a pleasure when I come into shop

Walked in to seeing 4-5 people working there, and got a hello but noone asked if I needed any assistance. Ask about sizes I didn't see in the store and was told "whats out is what we have". No mention of any possible online orders or ask to look in a different store. Won't be back anytime soon. Customer service is lacking and for no reason with so many people working at one time. Very disappointed read more

Work World - Won't be coming back anytime soon - Men's Clothing Near Me - Fairfield, California

The service was great the store was clean they had some good discounts on some scrubs but we ended up buying brand new scrubs since it was for my daughter's first time in a medical setting. They allowed dogs in the store so that was a huge plus for us !!! The prices are a bit much but the quality is good !! read more

In addition to having a great selection of work pants, boots, shirts etc. They have a staff that is ready to go above and beyond. Luis assisted me in a return, I had grabbed tan dickies for work when I needed black. Luis came through for me and took care of the exchange on his end and even helped me in finding the new pants I needed! I am very thankful for work world and their kind and helpful staff, I know I'll be coming back for any future uniform needs! read more

Shaun is absolutely great! Super helpful and define a customer service superstar! Great selection and great team that is knowledgeable and helpful! read more

Went to the Vacaville locations and the employees are awesome. They didn't have the size boot I needed, so we drove to Fairfield since they carried it. Got to Fairfield, the bald Mexican guy greeted us but never approached us to see if we needed help. He rung some people, then other people came in and he went up to them to see what they needed. We were ignored the entire time. I saw the boots I wanted, but I refuse to give my money where I'm ignored. We waited for a bit and nada. If we were there first, go up to us and see what we need. Your loss - I'll wait until Vacaville gets new stock! read more

I've shopped here in the past. Previously, I've purchased coveralls and have had a pleasant experience. This time around, I came for some logger boots. I didn't know what the hell I was looking for, but the guys working there told me everything I needed to know. Unfortunately, they didn't have my shoe size in stock. On the bright side, I've left there with a little bit more of knowledge. They don't have much of a selection on logger boots, but they have tons of other types of work shoes. I see myself visiting them once again for any work gear needed in the future. read more

We waited in line for 20 mins. There were 3 different cashier changes while we waited in line. The bald little Mexican looking dude is rude as hell! He was helping a lady in front of us. She wanted to return some items and he told her that he needed to call the person, named on the receipt, he hung up the phone and said apparently you didn't pay your phone bill the call can't go through. That was uncalled for and very unprofessional! Used our business card to pay for our items & he said do you have an id with this name on it ? We said it our business card, he insisted on the I'd with a name of our business on it. He's a moron! While we were walking out he yelled at a man for not having his mask all the way on, which the man was putting it on while coming in. He needs to be let go or work on his CUSTOMER SERVICE!!!! He WILL run business away with that attitude he has! read more

Called To make sure they had a specific size Carhart they said yes came into the store and they did not have specific size Carhartt what a waste of time read more

The people working are the worst, they treat you like they don't want you there. Just horrible service.I will stop coming here for work boots.. read more

Update. Maybe I caught them at a time of low inventory last time, but they definitely added more men's scrubs and I got a few more sets this time around. I'll definitely come back for future purchases. read more

This store has everything you need for WORK. They had some really darling scrubs. I'm definitely coming back, the sales associates are very nice, helpful and know just what you want and need if you ask them. read more

Whoever the management is are lazy. It takes minutes to update you store hours on google! Wasted an entire trip here. No excuse for the laziness! None!! read more

I went to three of these stores in two states California and Nevada trying to find a pair of work boots by Thorogood. They didn't have what I needed and I could of saved time and money had they had a better website or staff to farther assist me so I would know that I was fishing in an unstocked pond. read more

I went to this store several years ago. I bought some work boots at the time. I haven't been back since, even though the boots were OK and lasted a long time. The reason I haven't fone back was the rather hostile attitude of the salesman I dealt with. He was way less than helpful and treated me like I was an idiot. His demeanor was bordering on hostile. Reading these more recent reviews by others who have been there in the interim, it would appear that my experience was not unusual, more like common. What a pity. They had some pretty nice stuff for work in stock and I might have gone back, but I really don't appreciate being mistreated. I don't want to be pandered to, but at least treated with civility! They either have found a durable market niche, or they have a dedicated population of customers whom they don't abuse. It would be interesting to see their customer demographics. Out of curiosity, I might go back and see if anything has changed ... read more

My all time Favorite place to go get all my work gear! Great customer service and always willing to help find something your looking for or even make an order for you if they are out of stock. Antonee the store manager was cool as a fan and took care of me and all my questions! I really like the Keen utility slip resistant work boots! Super comfortable and very durable! I had my first pair for about 2 years! Had to grab another pair! If your always at work like myself check this place out! They have a great selection. read more

I give them a 2 star rating just because the composite toe shoes I was looking for were in stock in my size . With that said, I bought some timberland pros that began ungluing at the tip of the shoe in under 1 month! I took them in with the receipt on a Sunday and the first thing the young sales kid says is " yeah , this isn't a defect it's cosmetic". Really? Glue coming undone is cosmetic ... I say it's a poor glue job. I argued that point with him, referencing my days in retail where shoes were returned for defective glue jobs commonly... he was adamant that he couldn't return them without his boss present, because he 'didn't want to get in trouble' lol . He asked if I could come back on Monday when his boss would be in. I live in Oakland and stopped there on my way to visit my dad I thought it being a chain store I could spend my money there and feel secure in my purchase. I took my loss but will never shop there again. I'd rather go to a small mom and pop work clothing store anywhere else. read more

Wish there was a option to put zero. when checking out, we were getting well over 200 dollars in product, asked to cashier if they do military discount. figured any dollar to save. He said "no". my husband, in a joking way, said "what? no love??!" and laughed. the cashier went on to say that "we signed up for the service, and got paid to do, not for the discounts. we shouldnt be allowed any discounts." I was completely taken aback by his comment, i had to walk away from the counter. My husband is a disabled veteran, with 2 purple hearts, and several metals, and to hear that kind of remark, from an american, was a slap in the face. i called corporate, which apologized, and had their store director call me. he also apologized. If this is the type of people they hire, it is a damn disgrace that they even work. We didnt care about the discount, it would've saved a few dollars, it was the way he acted. His complete disregard what the military does for our country. I will never shop at a work world again, and i have several friends that have said they will not either. read more

Today I visited this store which I shopped at in the past. I have never had a problem until today when a friend not mine was looking for a pair of steel toe work boots. There was a guy there who's tag read Assistant Manager. Immediately he came off as arrogant. Their women's shoe section was so small compared to the men's which wasn't my issue but when I asked this Assistant Manager why it was so small, he actually said it was because if you give give women too many choices they have a hard time choosing....WHAT??? Is that something to say out loud to a potential customer who is planning on spending at least $100 on good work boots? I am still so surprised at his response. This is the store where I have bought my shoes for the last few years and now I think I will buy my next pair somewhere else. Too bad that guy is part of management. They just lost a good customer. read more

Normally, I don't even write reviews but I had to make an account just to rant about this store. We bout some work boots for 109$ as a gift to my dad but he didn't accept it so we wanted to return it. when we came to return it, work world refused to refund us and said they can settle for store credit, who does business like that? avoid this store if you don't want to get scammed. read more

This is the first store in california .. it's been here FOREVER!! This is a one stop shop for any working man or woman! Their expanding on their woman gear but at least they do have a section or two. They have boots,shirts, button up shirts, pants, shorts, hats, beanies, socks, raingear, belts everything a man or woman needs! They have scrubs, jackets, sweatshirts, shirts, shorts, pants for woman. The staff are always friendly and very knowlegeable about their products! Prices do vary... some are kind of expensive BUT the quality and their merchandize last forever so paying an extra buck or two isn't tOo bad if it last a bit longer! =) The store always looks great! everything seems to be in size order, easy to find and if you cannot find it a sales associate will find it for you quickly! Their brands include dickies, Carhartt, Wrangler, Levis, Wigwam socks, Columbia, wolverine, Timberland Pro boots.... Just a mass of differenet brands and prices. I know the columbia here is WAAAAYYY cheaper than buying columbia at a R.E.I or sports authority! That's a PLUS!! =) I love their beanies for winter too. I will be coming back! Great place! read more

Went to Work World to buy some scrubs for work. They have a great selection of brands, colors, & sizes. Mark greeted me as soon as I walked in & pointed me in the right direction. He was very helpful & knowledgeable. I ended up purchasing 2 pairs of Dickies scrubs totaling $71.00. May seem a bit pricey, but I had checked other locations & this seems to be the average. Plus they look & feel of good quality. The store was very organized, neat, & clean. I will definitely be coming back in the future! read more

Good selection and friendly staff..I would give it 5 stars if there prices weren't so high... still a great store though.

The customer service I just got was outstanding. The sales associate , Marcus was so professional it was almost shocking. I haven't experienced excellent customer service like that in years. Great job. read more

The store environment is clean and they sell nice work attires and shoes. The only thing questionable is the customer service. I went for a particular pair of shoes that was a good deal and it had the features it needed. I felt the comfort was okay on those and I simply asked a worker if I get a cushion in these shoes should I buy a half size bigger? Worker said yes but disagreed that I shouldn't do that and recommended a pair of Lugz he picked out off a wall to let me try it. I complied respectfully and tried it of course. Yes the Lugz felt fine but I later found out it's too expensive so I backed out on that deal and went with what I initially wanted. But When I said it's too expensive, I think that set him off. He then basically said that I should ignore the price and go high quality for longer use. I get what he's saying and it makes sense but he has no idea where I work at. I work at a place where any kind of shoes, even high quality ones, cannot last long because my job involves chemicals. I didn't get the chance to inform him about my story because he was talking for so long about his opinion, telling me I should buy high quality shoes. I felt he got riled up about it, simply because I said the Lugz is expensive. Anyway, I'm not sure if I got him upset or maybe he was trying to hustle me which I didn't mind but what made me uncomfortable was he talked to me in a loud tone. His loud tone of voice actually made other customers and his co-workers looked at me, like I had caused a scene or something. That felt embarrassing and awkward. Oh and here's another: Whether if it's right or wrong, the seller should always respect a customer's choice of whatever item he/she wants to buy. That worker did not respect my choice and would rather stick to his own opinions. Instead, the worker tried to make me feel wrong for what item I planned to buy. He had no idea it was either I was going to buy the shoes I wanted or he ends up selling nothing. Because of bad customer service, this will probably be my last time going there. read more

Wow! What a pleasure to shop here. The manager, Antonee, was pleasant and helpful. The store is clean and well-stocked And, best of all, they had exactly what I needed in my hard-to-find size. read more

If I could give this store 0 stars I would. The service is terrible and their products are the worst. The bald employee with the beard was absolutely rude and so was the black assistant manager. I highly suggest going literally anywhere else beside this place. read more