I just went in and I stood there with no one acknowledging me. no hi. no nothing. there were two…read moreworkers. one of them was pretty busy attending a customer and doing her job as one should. the other was chit chatting it up with another girl while they both saw me standing there waiting. I ended up just walking out, called customer service, and cancelled my membership. this is the second glo tanning location that has done this to me. I should have never left palm beach tan

I should have never left my other tan place but I gave this place a chance because a friend said…read morethey were good and had good customer service both untrue.

Update: I've been here 3 more times sense, and I'm about to book my wedding tan…read more Every time I've gone back, I've just mentioned the issues I had the first time, and the tech is incredibly detailed and happy to catch any shadow issues due to my larger size. I've had fantastic tans here, and wouldn't go anywhere else.

Great service, everybody is helpful and friendly. It was drizzling and they walked me to my car…read morewith an umbrella.

I've been a member here for years. Super convenient, never a wait, good tan…read more My concern is - are they open anymore? I've gone 2x in the afternoon on Tuesdays in the past few weeks and the doors have been locked and all the product pulled from the shelves. Thanks!

I bought a package and was told it didn't expire. I had been coming here for 5 years specifically…read morebecause the packages didn't expire. When I returned to use it, they said it had expired and offered no help. Said I was lying. Absolutely terrible service with zero customer service. Also the quality has gone way down from before. No towels and dirty stalls. Theft of 200$ Zero stars

The manager Deanna is always so helpful. Products are great and beds never disappoint.read more

I love this spa. I've been going to them since they were in Arlington. The staff there is always so…read morenice and helpful and Deanna is AWESOME! Highly recommend this place!

My sister has been hyping this place for a while. She has incorporated this into her recovery after…read moreworkouts. I decided to finally give it a try. We were immediately greeted by Keely & Yavetzi at the front desk. They were so accommodating for my first time at their business. They gave me a tour as well to check out what all they offer. I tried their cold plunge for the first time. Your 1st session is free! Can I just say I wanted to shout but I didn't LOL!!! They even gave me a free shirt for my first time. HOW SWEET!?? Next, l did the body balance with red light therapy. Let me tell you so many health benefits, and it vibrates throughout the machine. I almost fell asleep. Then I concluded the night with the hydration station. It's basically a steam bath. Honestly, I never knew tanning places had a wellness/recovery side as well. It's much more than I expected. The ladies at the desk were so sweet, and it makes me want to come back for more recovery sessions in the future.

Amazing staff and very helpful! Always very clean and welcoming. I've been going here for 2 years…read moreand love it!

I am new to town and I have never been to this GLO location. I have been going to the ones more…read morenorth in Dallas where I used to live. I walk in to tan and a little girl with dark hair and eyelash extensions standing at the counter was clearly irritated at my existence in the salon. I scan my card and ask about what beds and options they have at this location and she starts rattling off the names of the beds/ services... ok that's great in theory but I do not work there and I do not know what all the names of the beds mean... so I ask her again to explain them and she just stares at me like I'm from another planet. Another girl named Jaden (maybe Haden??) walks up and witnesses this. I say to the mean girl, "I'm leaving, you're being mean" and Jaden speaks up and starts trying to help me. I asked to talk to the manager and she was so sweet and then Jaden walked me through the salon, gave me a tour of all services and amenities this location has and she set me up in each service I did today. Jaden saved the day at GLO and I hope she is working every time I go in. I hope management can use this as a training opportunity for the girl that was so mean, to learn how to be cheerful and helpful when you're in a customer service role.

Disappointing service & complete lack of product knowledge!…read more Don't fall for the upsell on the products. They have to upsell or they'll get written up or have to watch videos and do a write up. But clearly they have no idea what some of the products are they're trying to upsell. I thought Glo Tanning was all about customer service and knowing their products, but tonight was a massive disappointment. I was heavily trying to be upsold on products by a staff member who clearly didn't know what she was doing just to get her commission credit for the night. They sold me on feet pads for my spray tan but gave me zero instructions on how to use them properly. I was simply told to stand on them after I got out of the spray tan booth. They didn't even walk me to my room or demonstrate how to use any of the upsell products I purchased! Which I was advised by others this is what they should have done. When I got out of the spray tan, I was totally confused. After getting dressed, I went to the front desk and asked the blonde employee to explain how the pads were supposed to be used. Her response? She said it was a "personal preference" if I wanted to use them during or after. WHAT? That didn't even answer my question. Why does one side have paper you take off and it's stick. Where do you stick that? on your feet in the bed on the floor on the rug? What? (She did add that the "good news" is I can use them next time). Also, a tip on basic customer service: Instead of just assuming I know where my room is, tell me where to go. Saying "if you go this direction, it's going to be the first door on the back wall" goes a long way. I am highly frustrated with the lack of training and care here. Knowing that their job is to upsell. My bad ... I was tired probably should've asked more questions. Maybe even asked for a demo. I won't be doing that again. Oh, and just as an FYI... the bottom of my feet are dark from the tanning solution wow!

I'm always slow to leave reviews for places I truly love because I secretly worry they'll get too…read morebusy! But Metropolitan Sun Spa is too good not to share! This spa is exactly what I've been searching for. They offer an incredible variety of wellness and beauty modalities all in one place, and most importantly, everything is high-quality, spotless, and extremely well maintained. They have two excellent medical-grade red light therapy systems, tanning beds, spray tanning, a sauna, the Cocoon Wellness Pod, CryoLounge, and so much more. One of my favorite things is that services are available on a walk-in basis, so there's no need to schedule appointments. And I rarely have to wait for anything! The pricing is very reasonable, and the customer service is consistently friendly and welcoming. It's clear that they care about both their facility and their customers. I highly recommend Metropolitan Sun Spa to anyone looking for a clean, convenient, and well-rounded wellness experience!

This place is fantastic! The owner and staff are incredibly welcoming and attentive, making great…read morerecommendations. The equipment is top-notch, ensuring excellent results. The ambiance is very calming and peaceful.

This has to be my FAVORITE HANGING OUT BEFORE & AFTER TANNING EV'S!!!! I love love the OWNER ,…read moreThen these that work so hard , I claim all of them to be my nieces,, I just love the joy , the love, the beauty and there hospitality. This is definitely the HOT SPOT !!! Hannah is the Manager there also but she does AWESOME AMAZING SPRAY TANS , she's got the eye for the skin tone and coloring and for me being a HairStylist for many years has an eye for that too. We all notice things that don't look right on others but Hannah , you ROCK IT BOO BOO. All of you , Great Job , Keep smiling. Love you alll

Horrible management! Paren't please don't allow your college age kids to go there or work there…read more Owner apparently does not know how the manager is not doing her job. Staff is friendly however clearly bad management ruining a good business. Owner wise up & do some due diligence on your manager!