Really really love this gym. I've been coming in 4-5 days a week since they opened about a month ago and I always enjoy my workout. Because they are new it's still pretty empty in the morning and I have plenty of space and equipment to work with. I've never needed to share anything and those who I've worked out next to are always in their own groove, doing there own thing. Everyone is polite and kind and no one ever bothers me, which is the best perk (if you know, you know lol). Everyone seems to have a reason to smile and that's the atmosphere you want to stay a part of. Truly love it. So let's talk about the staff. The staff are awesome! Siobhan and Tanner are always working hard in the morning when I come in. Huge shoutout to both of them for keeping the gym absolutely spotless. Tanner keeps those floors spotless, especially... I mean seriously.. he's on top of that hard work everyday. And Siobhan is always leading tours and helping maintain the front desk, folding towels and also helping to keep things clean. They always seem to stay busy ensuring tasks are completed. They seem to make a great team and both are super friendly and helpful in between. Major kudos to the AM crew! Unfortunately I had to put my membership on freeze as I'm heading back to my home state for a while and no 24 hour fitness gyms close to me. I'm keeping my membership because my experience here so far has been so fantastic I can't wait it come back, plus the price is next to nothing anyways so that's a no brainer. Talk about a deal ;). In the meantime I wanted to make sure to give credit where it's due. Dear management, you took on a great gym and hired some fantastic staff. Thank you for making my time in Chatt so memorable. My home away from home read more

I was banned from this location for no reason what so ever yesterday 4/9/26 ..i haven't been to Northshore in months..but here's the story..I left a review several months ago regarding homeless people hanging out and it smelling of marijuana..makes me nervous going there alone..so I went to East Ridge facility..yesterday I was banned from there AND the Northshore gym..ran by the same people..because they told me I couldn't tan or bring my husband as a guest ..I didn't know since we've been going a year..apparently I had a basic plan..they were rude and told me I'd have to go to Hixson to do that since they aren't really a part of the Home office of with Workout Anytime 24/7 ..I didn't know so we left..then banned! For no reason but for leaving a honest review about a nasty unsafe gym that needs better management! The one in Hixson is the real deal..the better place to workout..don't waste your time or offend these guys or you'll be banned as well. Their mngt left comments I was banned on my review but never explained why. read more

After reading reviews, I've discovered many people have had the same problem. It also appears as if the response from the gym is to attack not resolve. Be better. My daughter got a membership to this gym. She moved to California and was put through the ringer trying to cancel the membership. Nobody answers the phone the "management" is next to impossible to get in touch with. I went in personally to get her membership cancelled after trying phone calls and emails. I'm still in town not east ridge. On one of the trips someone at the front desk told me her account had automatically renewed, mind you this happened while I'm actively making trips on telling them she's thousands of miles away and wants to cancel. I was told that would be revoked after the month ran out. At this point I sucked it up and paid that months fee. This was not an easy feat. It was cancelled. Now a year and a half later she starts receiving late fee notification and after not being able to get in touch with anyone (no one answers the phone and messages are full). She has now been told she's been turned over to collections. Piss poor customer service. Get your fees for membership by making it impossible to cancel. Unless you plan on being a member for life... DON'T JOIN!!!After reading reviews, I've discovered many people have had the same problem. It also appears as if the response from the gym is to attack not resolve. Be better. My daughter got a membership to this gym. She moved to California and was put through the ringer trying to cancel the membership. Nobody answers the phone the "management" is next to impossible to get in touch with. I went in personally to get her membership cancelled after trying phone calls and emails. I'm still in town not east ridge. On one of the trips someone at the front desk told me her account had automatically renewed, mind you this happened while I'm actively making trips on telling them she's thousands of miles away and wants to cancel. I was told that would be revoked after the month ran out. At this point I sucked it up and paid that months fee. This was not an easy feat. It was cancelled. Now a year and a half later she starts receiving late fee notification and after not being able to get in touch with anyone (no one answers the phone and messages are full). She has now been told she's been turned over to collections. Piss poor customer service. Get your fees for membership by making it impossible to cancel. Unless you plan on being a member for life... DON'T JOIN!!! read more

It's laughable. That's all I'm saying. Cleanliness is average. Staff hit or miss but more miss than hit.

Friendly staff and clean gym. It has everything you need from machines and free weights. They even have two power racks with deadlift platforms. It gets really busy though around 5-7 PM. I wish they gym is more spacious and I wish they have more than two power racks and one bench rack. Price is affordable and got a big parking lot. read more

Nasty staff with horrible attitudes only worried about their pockets! Owner is just as rude. Had Covid and my account was to be frozen and it never was continuously got charged. Stay FAR AWAY read more