Alex Ruedas went above and beyond from start to finish. He stayed late a few times to wait for me, took the time to explain everything clearly, and provided outstanding service. They're lucky to have him--truly exceptional!! read more

This is not my first time with them, and every time, they completed the request to perfection. The team is very responsive to either phone or email. I had contacted them about my rear bumper being in an accident and asked for a quote. They had asked if I can bring in the vehicle for a physical exam, but due to my schedule, I was unable to. Alex (who I was talking to) said that there was no worries, they are send me a test email, so I can forward some photos so they can exam. Alex was able to give me a rough estimate, which was within my price range. Not to mentioned, when the car was serviced, they provided updates or any additional damaged they discover when examining the damages. Appreciate Alex and his team for the repair! read more

I cannot recommend World Auto Body in Escondido enough! I stopped by today with a small dent in my front bumper, just hoping to get a quote--and Mike came out, looked at it, and immediately offered to pop it out free of charge. He was so kind, helpful, and accommodating, and I honestly left feeling incredibly grateful. This wasn't my first visit either--I had a repair done here a while back on a different car, and they did a flawless job then too. The work was high-quality, the staff was professional, and the entire experience was smooth from start to finish. Mike and the team here genuinely go above and beyond, and it's clear they care about their customers. If you're looking for honest, skilled, and kind people to take care of your car--this is the place. Highly, highly recommend! read more

Yes, professional and friendly as good as promised Noting to complain, on time and good to go. read more

Hugo is amazing!! He is very helpful and ensures that your car is taken care of in a timely manner. He helps you navigate through the process with your insurance and rental through enterprise. His communication is the best too! I highly recommend this body shop. Ask for Hugo! read more

If I could give zero stars, I would. World Autobody--and especially Mike--ran my parents in circles for over a year, took thousands of dollars, and left them with a poorly repainted truck, a broken sunroof, and a masterclass in gaslighting. My mom brought in her 2016 F-350 Super Duty to get the roof repainted due to clear coat issues. Mike talked a big game, built rapport, and promised quality work. What she got instead was a nightmare. First red flag? Months of radio silence and dodged calls. When she finally picked up the truck, there was broken glass on the driver's seat. When she asked about it, an employee shrugged and said, "not sure." Turns out the sunroof was broken--a detail they somehow forgot to mention. They installed a cheap aftermarket sunroof that didn't even close properly and had a visible gap in the seal. Eventually, my parents had to pay Ford to replace it the right way. And the paint? Still chipping. Still dull. Turns out, according to Mike's own words after being backed into a corner, they didn't prep the truck down to the original paint because--get this--it was a "judgment call." Apparently, Mike's "judgment" was to not follow basic prep standards for a professional repaint. Only after taking the truck back and discovering the original color wasn't black did he admit that not prepping it properly might be the reason the new paint is failing. Ford of Clairemont later confirmed that the paint had not been properly prepped, validating exactly what we suspected. And somehow, Mike acted like he was doing us a favor by attempting to fix the mess he created. Worst of all, he denied they ever removed the sunroof, even though we saw a progress photo on his own computer showing the truck without a sunroof. When confronted, he dodged, deflected, and spun the conversation like a politician trying to bury a scandal. He would rather run over his own ego than admit he messed up. Mike is smooth-talking, defensive, and allergic to accountability. This place doesn't care about quality or customers--only how much they can charge while doing the bare minimum. My parents were respectful and patient throughout this whole disaster. They didn't deserve the damage, the delays, the lies, or the gaslighting. Save yourself the time, money, stress, and your sanity. Go literally anywhere else. I HIGHLY recommend Tag Collision in San Marcos! read more

These guys are amazing! Highly recommend. Customer Service from Alex was the best. Thank you guys for dealing with all the insurance paperwork for me. You made it so easy! read more

I was in an accident that caused damage to my left side fender. Insurance recommended this place. Went back to get my car when they said it was done but it still had some scratches on the paint and headlight. Guy said I was being a perfectionist. That was fixed in the end, but what I didn't noticed until about 2 weeks later was that the right side, which had no damage from the accident by the way, was missing a screw and some pieces. Don't go here if you love your car, even if the insurance company recommends this place. Also noticed they have a lot of cars in their parking lot that also need to be fixed. They seem to have a lot of cars to work with so your car will not get the attention it needs. read more

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Big thank you to Alex at World Auto Body. He was so wonderful to work with and made sure we were taken care of. He made sure our car would be done a certain day and it was! I would highly recommend this auto body shop. . Customer Service issuperb. I would definitely recommend them to friends and family. read more

World Auto Body was communicative and did good work on my car. They did run two days later than anticipated (originally said my car would be done Wednesday at the latest and it was done end of day Friday) but I appreciated that they kept me in the loop. read more

My car was referred to them by my insurance. I had to pay $1000 out of pocket. They were supposed to give my car in 10 days, but they returned 20 days after dropping the car. They told the employee who repaired the car was sick. I am sorry for his sickness, but I paid rental out of packet. They didn't accept any responsibility and I had to pay the whole amount. The man who gave me the car was rude, I think his name is Brian. I wanted to share my experience. read more

It's unfortunate that I have to write this review, as I did not want it to get to this point. Dropped off my Subaru Outback for a rear end collision on 11/30, and they got the approval from my insurance and started the work 12/5. Brian was the person handling my case. First estimate of completion was 12/13, and ends up being delayed. Not a big deal to me - Brian says it will be done three days later on 12/16. When 12/16 rolls around, another delay. Ok, things happen, I get it. Four days pass until 12/20, where Brian leaves me a voicemail saying my car is 100% done. I call back to confirm, and Brian says it actually is NOT done, and that they are done in terms of the hardware side of things, but needs a technician to come out to calibrate the rear auto lift gate. Something sounds off, since it's been delayed multiple times at this point, and I head into the shop to see a technician physically installing something - aka Brian was incorrect in telling me that the car just needed to be calibrated. Mike helps out and tells me that they are unable to fix the auto lift gate, and that they may need to bring it to the Subaru dealership to get it fixed. I ask him over the phone that same day when the ETA will be, and he is unable to give me an ETA because it would be wrong of him to give me a date because he is unsure if it would be correct. That's fine, better to underpromise and overdeliver. I get it. Fast forward to today, 12/28, Brian calls me this morning and tells me that the Subaru dealership is DONE with the car, and that he will call me later today to confirm the car is ready to be picked up. Unfortunately, Turns out when I just called the shop, the first woman that I spoke to stated that the car is not ready and forwards me to Brian. Brian states that the car is NOT ready either. So in review, the car has been delayed quite literally 5 times. Inaccurate in their assessment of how to fix the car, inaccurate assessment of how long it takes to fix the car, and very poor customer service in my opinion. And I still don't have my car back. read more

Was in an accident and the insurance company recommended me to World Auto Body. Brought my car in and they started work on it quick. Bryan helped me through the process and had great communication and was very nice. Brought it back to fix something minor (the insurance company's fault) and Mike ended up helping me. Very professional and is a man of his word. They really take care of you here. If you need any auto body work done, I highly recommend this place! read more

Excellent service and work. My car is like new inside and out. They have gone above and beyond. Flawless work. Everyone was professional and friendly. read more

I have an 2023 Acura TLX Type S. I needed World Auto Body to replace the front lower spoiler as I had scratched it up pretty good. Alex was the person I worked with the most, and he gave me a really good price for the repair. This is the second time they've worked on my car and the first time I was just as satisfied. I was working the day that I had to pick up my car from their shop And Alex was nice enough to stay after hours to wait for me to get there as the traffic on 15 heading north was really bad. I highly recommend anyone to use auto in Escondido. read more

I had a great experience taking my car here. Great customer service and they were very attentive. Thanks to Brian for helping me get everything settled. And enterprise and geico that they work with for rental cars. Everything works just like normal in my car too and they said lifetime warranty if anything happens. Appreciate the team! read more

World Auto Body - Escondido - Final results - Body Shops Near Me - Escondido, California

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I was involved in an auto collision & was recommended to World Auto Body - Escondido. Fantastic communication, excellent workmanship & very easy to work with overall. I would most definitely recommend World Auto Body - Escondido. read more

I had my car here for front side fender bender. The shop repaired it but misaligned the installation. Tried to tell their manager, but was ignore about it. So now, the car has this gap between the front hood and the front side. They don't pay attention to the detail and don't care about the customer voices. If you love your car, take your car somewhere else. There are multiple places that shown poor workmanship. I posted only one pics as example.. So Incompetent. read more

World Auto Body - Escondido - Body Shops Near Me - Escondido, California

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I will never recommend anyone to this body shop. The individual I had to be dealt with this morning, Brian, was completely rude and inconsiderate to say the least. As soon as I walked in the shop he had immediate attitude. He took a while to acknowledge me then we went outside to look at my 2001 330ci BMW. All I had was a dent on the hood of the car and my bumper needed to be replaced and he said it was totaled. He didn't evaluate it for 3 minutes he just said it was totaled. I called my insurance company to tell them what he said and they called him to see what was going on with the assessment, he goes on and tell them that the car is totaled and that it has major damage and that it would coast way to much to fix and that my radiator was completely out. I never told him my radiator was out. I just told him that it has a leak but that it wasn't out and I'll get that fixed later. As he was talking to my insurance agent I told him that is not what I said and he cuts me off and tells me that I'm being rude and don't cut me off again while I'm talking. I told him if you would stop lying when you are talking to my insurance agent I wouldn't have to interrupt your conversation. He then proceeded to take pictures of my car asks for my license and registration and then gives me my key back in a very sarcastic way. Nobody should not ever have this type of service by anyone!! This man is incredibly rude and disrespectful. He had the attitude as if he didn't want to help me whatsoever. read more

World Auto Body - Escondido - The damage. - Body Shops Near Me - Escondido, California

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Never have I ever written a review for a body shop. However, Brian and his team helped me understand what was happening to my car and communicated with me during the whole process. After the work was finished, I returned with a few minor fixes which were attentively taken care of within 10 minutes or so. Plus, Brain is handsome, and the office staff is so friendly. While waiting I watched them handle difficult customers with patience and respect. I am a 68-year-old woman who was at their mercy, (I know nothing about cars) and I was treated so respectfully. I would go again if my car needed work. read more

I got into a car accident about a month ago and the other lady did not have insurance. So it was a hassle going back and forth with my insurance company.. they sent my car here and unfortunately it did take a long time for me to get it back. Even though I've only ever had a car in the shop for less than a week I was pretty bummed. I'm a mom of 2 and my boyfriend is gone often for work so we don't have an extra car. Dean helped me speed up the process for my car and it ended up being done a week early. I can't thank him enough for dealing with my pain in the ass. I called everyday because I was getting a lot of run around unless I talked to dean. So thank you for being patient with me even though there were a few hiccups I just have to leave a 5 star because I left the lot VERY happy. They cannot control waiting for parts. Which held my car up longer. But not only did they fix what happened in my car accident they fixed things that I've been back and forth with at the dealership/& their shop trying to figure out what was wrong with my brakes. There were a few other things and they are perfect now. So THANK YOU world auto body. After dealing with my pain in the butt of a car for almost a year I finally can say I feel safe driving it. If I ever need anything worked on again I will be back!! read more

Nice stock photos; exactly what you would expect from a dishonest and unprofessional shop. Don't let the photos fool you, the facility looks nothing like that. Apparently missing paint can be fixed by polishing it off some more? I was written a bogus estimate in order for Geico to save money, because they were 100% responsible for the damages done to my car by their client. The shop will side with big corporation, ultimately this shop is after $$$, do yourself a favor and steer clear. read more

I brought my EVO in to fix a moderately damaged door (and door hinge). It was done through GEICO since the damage looked $$$$. At first I was pretty hesitant to bring it to World Auto Body in Escondido because of that one negative review on 9/24/2018. I talked to the new owner Mike S. and he explained to me what really happened and was assured me things will be fine. I put a lot of weight on Yelp reviews when it comes to goods and services- and more so when it comes to my car. As a car guy I like to wrench on my own car and do most of the work myself and seldom take it to shops for basic mechanic work. I'm happy to say that the whole experience with the shop was very positive and professional. The workmanship was very good and the work was done in a reasonable amount of time. I will definitely go back there if I need autobody work. read more

Great level of service. Mike (owner) cares about my car as if it was his. He answered all our questions. Provided detailed report on work done on my vehicle and assured us there is lifetime warranty based on those services done. Great experience from beginning to end and I'm impressed by the level of care. Thank you guys so much! read more

Mike and team came through again for my daughters car. Best service hands down and I'm very picky. I called they ordered the part and were able to fix it and always detail the cars which is impressive plus exceptional service, parts and communication. Why go anywhere else but here. read more

LOVE this place. I got into a 3-car collision, and my Toyota RAV4 took quite a beating from it. Mike was not only competent, but kind and approachable as well. Not only did they restore my car to perfection, they also replaced my horn shortly after, and brought some issues to my attention, like my, um...hose thingy. Hose...something about a radiator. UPPER RADIATOR HOSE. That's it. Anyway, these guys are friendly, smart, and work efficiently. While I wish everyone a safe and smooth drive wherever they go, if you ever happen to get into a collision, these guys will take care of you. read more

Very professional, their work looks phenomenal. No color difference whatever, impressive.

Terrible experience. Audio/Navigation head unit was working when I dropped off my car to have body work completed. When I picked up car after body work was completed head unit not working. I asked if they had to touch electrical work at all and was told no. Upon further inspection by the shop I was informed they did have to disconnect electrical to replace quarter panel and rear door. In the end, they said the did not cause head unit to go out and was not responsible for damage. STAY AWAY, not trustworthy. If I could give ZERO stars I would. read more

Brought my car here for repairs, sent to them by GEICO. They have had my vehicle near a month, returned to pick it up and there is add'l damage to the body, "not caused by them". They refuse to fix it, when I asked to see the cameras, supposedly they only retain footage for 5 days, being that they've had my car a month, that's a bust. The repairs were also sketchy at best, my front lights are chipped, paint around the lights is chipped and the bumper is not aligned properly, due to the "bumper clips". They doctored up the paperwork after the signature was on it to ensure they CYOA, not to take responsibility for the add'l damage. The lot looks like a sardine can full of cars. The Manager, Mike, felt it appropriate to yell at me and talk down to me in the lobby, even after I told him not to speak me this way. He would only to speak to my mother in Spanish, after being told she speaks English (and is fluent in both). All around, poor service and the customer service is non-existent. No one takes responsibility. read more

I can't speak highly enough of Mike and World Auto Body. Saturdays are the only time I'm available for an estimate, and he came in on his day off to help me & saved me an incredible amount of money on body damage to my new car. This was my second very positive experience with World Auto Body & I will be a customer for life. As a single mother, I am so thankful for not being fleeced as per usual on such things like car & home maintenance repairs. Mike is trustworthy and goes above & beyond...truly a rare by today's standards. I cannot recommend World Auto Body highly enough! read more

Quality: My car was keyed pretty bad on both sides, so I brought it in for repainting. I have a white pearl paint color which looks great from the factory, so I was nervous about how it would turn out. They did a great job repainting and the car looks great! It is color matched really well and they guarantee the quality of their work with a warranty. Customer Service: The staff was very nice and informative. The owner made it a point to make sure I was very happy with my repair and the service. You can tell they take pride in their work. I chose this shop based on yelp reviews and would recommend this place to others. read more

Someone hit my car at work. Our insurance claim was made and I was sent to world autobody. The guy who helped me was named Juan, I think. Taller, hefty guy. He was helpful and accommodating. My own insurance was giving me a hard time about a rental car. And he took care of it all. He kept me posted on the work being done and when my car would be ready. He even stayed past 6 PM to wait for me to pick up my car. Which I truly appreciate. I was nine months pregnant at the time taking my car to the shop. The work was amazing. You couldn't even notice how badly the damage was. I will definitely bring my cars back for any body work!!:) read more

Had some work done here from an insurance repair a few months ago. The headlight that was replaced went out and these guys jumped right on it without any argument stress or worry. Dig these guys! This is why we are repeat customers! read more

I have not had to deal body shops for a while and my last experience (not here) was not the greatest. BIG shout out to MIKE he was the BEST! More in communication with me then my insurance company. They were so helpful and communicative through the entire process. The damage on my car was minor, but the insurance company lagged for two weeks. Mike made sure he was in constant communication with me letting me know where we were day to day, even if there wasn't anything to update me on. He made me feel like i was his only customer or a family member. I would recommend this shop to anyone. From beginning to end pleasant experience. I hope they are paying you well Mike you deserve it!!! Thank you again read more

Great auto body repair! Prior to finding them I got 2 other estimates at body shops in Oceanside that were recommended to me. They estimated work would be around $4,000 which seemed ridiculous as I estimated around $2,000. I then attempted to go to bumper doc since they had good reviews but they had zero parking and their lot was an absolute disaster with cars everywhere very disorganized. I ended up right next door at world auto body and was very pleased with their work. World auto body had a reasonable estimate and my total ended up being very close to what they had predicted. They worked well with my insurance company and completed the repair in a reasonable amount of time. read more

Mike, the new manager fixed all the issues that were caused by the old shop (Escondido collision center). Very good customer service from Mike unlike the old manager. Ask for Mike if you have any issues on the repairs on your car. read more

I had a car repair done through Geico and they were not only VERY easy to work with, but they did excellent work. When I picked up my car the color of the white pearlized paint was a little off, but I felt like I was being dramatic. After a few days I called them and asked them to look at it- not only did they have a rental car ready for me to get it fixed, but my car looks BRAND NEW again! I appreciated that they wanted me to be proud of the results, and fixed it with no questions asked. Overall the experience with them was so easy m, and they were very organized throughout the process. I am BEYOND proud of the work they did :) thank you! read more

My wife needed a repair on the front bumper of her car and Mike gave me the best service and price. Very professional and fast! Thank you as I will be going here in the future! read more

Absolutely LOVE this place. Been here more than a couple times, and each and every time I am amazed by something new, seriously this is the only place I trust with my car(s). They do an amazing and time efficient job. Their staff, starting with their manager, Mike, to the remainder of the staff are absolutely incredible. An experience with them that really stood out happened a few days ago, I went into the shop because someone had keyed my car, and guess who was so willing to help? Well not even just the staff but the MANAGER. That took me by surprise, normally supervisors or managers aren't willing to really make communication with their clients, but he was. He was friendly, professional, showed interest, and really cared about my time. I was in my scrubs so I assumed he knew I had to be places and jumped right in. He handled my car. HE FIXED MY CAR. He left it looking beautiful. Seriously 10/10 would recommend to EVERYONE!!! You will most definitely not regret it! Thank you Mike, thank you world auto body!!! read more

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I was going door to door for quote estimates for my rear bent bumper. Unfortunately, I could not find one auto body shop that was open on a Saturday morning during business hours. Even though their store hours says 'Open from 9am - 1pm.' I was there at 10am and nobody home; Until I stumbled across World Auto Body and met Mike. He was professional and took a quick glance at my bumper and quoted $600 - $700. He was honest and said its really a quick fix and willing to get it done - FREE of charge. Within 10 - 15 mins, Mike handed me the keys and my bumper was back to normal! I totally recommend this guy. Ask for Mike when you go to this shop. read more