I will no longer be coming into this store. Not only are the Restrooms extremely dirty , no one cleans it. I told the manager about it all I got was an eye roll!! Now Ocha should be called over asap. There is so many hazards at this store. Starting with the emergency exits not being accessible on case of an emergency!! Boxes are over staked over customers and most definitely would cause major injuries in case of an earthquake or even a bad movement. If you wanna go get injured or trapped during an emergency, this is the store to visit. Not to mention the incompetent so called managers!! No starts read more

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A week before Christmas shopping! Bought a bunch of gifts for staff and family and some sale dishes. So my cart was full! Ariel, the cashier was not thrilled about the full cart and made sure I know that. First I played along and then eventually I told her how rude she was. She looked confused to why I would say that. First thing she said when she saw the cart was "Ariel is going to be busy" with a sad face. Then she asked if I came here and decided to buy a bunch of plates so I can go home and wash them. Then she asked for help to pack them which I don't mind but it was the whole transaction that made it feel very ask to shop that day and buy more things around Christmas. I can't stop thinking about her ever since! I wish you would train customer service!!! read more

Erika, the store manager deserves a raise, monthly salon treatments and an adult beverage. She was welcoming the moment we walked in and navigated a pretty wonky tech experience while getting a credit card opened for us so we could take advantage of the 20% off. She then met us in the parking lot with cold drinks as we loaded our table and chairs up on a super hot day. She was an absolute delight and we will be back!! read more

World market is a dream! It's so eclectic. If you're looking for a unique handcrafted gift, a piece for your home or some international food, World Market is your place. They offer items from all over the globe. Their prices are great too. I can walk around for hours finding random things that I absolutely need. read more

GREAT customer service. Initiated coupon for savings without my asking. Wonderful selection of dining chairs that allowed me to complete my kitchen! read more

Coming here is like a time machine going back to the good old days when you are a little tike. They sell a variety of things that gives you a sense of nostalgia such as old antiques, furniture, candy, and alcohol. This place can be overwhelming when you come in. The store is a decent size, but is very crampy going through the aisles. Occasionally, you'll be getting close to they neighbor and rubbing shoulders and arms..... to close for comfort I suppose. They also have free coffee and tea samples! Would I come back? You BETCHA. Make sure you sign up to be a World Market Explorer member. You'll get coupons in your email and get in-store discounts on selected items for free. All you need to do is give them your name and email address. Easy Peasy Extra Easy! :) read more

My first time in the Pasadena location was so nice. Because of COVID, a lot of restrictions have been placed in stores. We needed to grab some kitchenware so we decided to come check out this place. It's heaven for me because I love seeing home decor. It is spacious and offers a lot of things you wouldn't expect here! If you've been to world market you know what I mean. I love visiting and grabbing cute home decor at a reasonable price. I also read that they offer 10% off for curbside pickups! read more

I just love coming here! There is always new interesting items to check out. Staff is always friendly and super helpful. Here is what they have to offer and what I purchased: - home decor - lotions - candles - mirrors - lamps - assorted snacks from other country - dinnerware - wide selection of wine, juice and soda - cute birthday cards - mugs, bowls and plates Parking: have their own, right in front Price: reasonable read more

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I had placed an order for pick up and Genevieve was a tremendous help! She was so nice and helped with ever need . Teddy was also very nice and helped take items to car! You have a great team of wonderful people here at Costco Plus World Market Pasadena! Thank you for the great experience. read more

I would highly recommend the Pasadena World Market. The customer service is top notch. Marie went above and beyond to help me with my return, and she helped me find the item I needed. She was very kind and helpful. The store is very clean, well organized and there is always someone available to help you if you need it! read more

Store is a mess - inventory boxes everywhere, aisles blocked with merchandise, and carts blocking the checkout area full of inventory items. Staff has attitude of "that's someone else's job". I like the items offered at world market so I'll try another store next time. read more

I love a lot of Cost Plus World Market's items. I appreciated that they have been offering "contactless" curbside since the pandemic. However recently they want me to open my car window and sign for my items, even after I show my ID. This is not contactless pickup. I am switching to Target, where they have truly contactless pick up. I hope they change this policy. read more

Has lots of cool stuff, I mostly just went to look around but it was all interesting and it made me wish I had more money on me

Such a Variety! Service: Wonderful! Prices: Moderate to Expensive Child Friendly: Yes and No. There are hazards every where. Wine Bottles, glassware...I would not take your child here, however I have brought my daughter twice with no issues. I just made sure she was in the Child Section (toys) and candy section. I love that i can get anything here, from snack foods, home goods, wine, soda, international candies. KINDER! Is a must when you come here, and they are fully stocked! Never had? They offer a sample bag for $4.99. It's in the Christmas Section, with Christmas packaging. Great right now as all their holiday stuff is out and sparkly! I have visited twice. Will always come back. read more

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One of my favorite stores to go to!! Not only do they have great customer service, their staff is super friendly and helpful!!! Not to mention the great candy selection! read more

I have long loved this Cost Plus. But today, I visited this store in search of a lap top desk and I was frustrated with the customer service here. I was told I could not take the desk because it was their last one, and that I they could order it online for me, but it would take 10 days. Here's my beef: This is the tragedy with brick and mortar retail stores and why people are just turning to online shopping. Here I am, a real live person, walking into a story with money in my pocket and ready to buy. While here, I find a few pillows. Some items from the grocery aisles and even a toy for my kid. But then I am told that what I want to buy, is only available online. My real money, in a real store isn't going to be spent at this location. They keep pushing the online store. The manager isn't very nice. And his explanation is if I take their last item then no one else will be able to buy it. Well, guess what? No one can buy it, because you don't have any available to purchase? But online does? So, I left unhappy. I ended up putting everything away,except for a jar of pickles and some sour gummy bears and I left feeling really frustrated by the state of retail. Cool. I called the San Dimas location and guess what, they have what I want. So I'll be going there to make my purchase with a real live person versus a mouse and a tv screen. read more

The star is for a caucasian male employee who's name starts with a D not sure if his name was Damian, Darien... working on 12/12/21 and left his shift around 6:40pm or a bit earlier. My mom a 66 year old woman left her phone and keys in her car. When she asked for a phone to call me he denied her a call. My mother is an avid world market shopper and to treat her and deny her a call, on a cold Sunday night 53 degree weather is just ridiculous!!! Thank God for Sprouts where she had to walk and ask to use their phone even though she did not purchase anything from that store. My mother had to wait an hour outside in the cold until I picked her up, because she felt unwelcome by this employee. SHAME ON YOU!! I hope the GM reads this post and speaks to the manager who I had to speak to. I hope this has nothing to do with her being Hispanic, but I wouldn't doubt it! read more

The worst customer service. Everyone who works here always has a bad attitude it seems. I have been in multiple times over the last couple years and still terrible vibes. No one wants to help and always lazy. Can management have a meeting on how associates should be with customer service. read more

I took my kids here, and the place is amazing. The staff is so friendly, I was so delighted. No mean looks to my kids. Probably because they know the contents of this store are amazing! I came and found exactly what I was looking for- wine glass markers. The cute, little silicone markers to put on the top of wine glasses. The line was long because it was before Xmas. The parking lot was so crowded and people took up two spaces. Argh! But all in all, you can find good gifts for all in this store. I especially loved the Hello Kitty area, with gift bags and drinks! read more

This is my go to store for gifts and potlucks. The staff are super helpful and I always find something new when I visit. Catherine recently helped me pick out some charcuterie for a dinner party and everyone loved them! The manager Erika was very attentive to my experience as a customer. Everyone here is so thoughtful and experienced! read more

Why does this location always looks like it's being changed around? It never actually looks put together and organized. I really like the things they sell and the wine selection is always, I mean ALWAYS great! Customer service is not really a thing. I don't think I've ever been greeted with a happy employee. Things aren't cheap here, the least they could do is make it appealing and an enjoyable experience. On the plus side, there's plenty of free parking and they have great wines at really great prices read more

World Market - Furniture Stores Near Me - Pasadena, California

Came here to get a gift and Allyson was super nice! She even put together the basket with all the items I purchased! I was so impressed! She saved me time and made sure the gift looked perfect!! read more

World Market - The best chocolate bar! Nom - Furniture Stores Near Me - Pasadena, California

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Very rude cashier with attitude and lack of respect. I have no idea what you go through but you have to show respect to your customers or you will be ancient like the rest of you did the same . Sorry read more

We've been coming to this location for years. Great experience every time with excellent customer service and super friendly staff. My reason for leaving a 2-Star "Could've been better" review is to perhaps bring some attention to the "Out Of Order" Restroom sign that's been posted for months during Covid even today 3/21 which is IMO, unacceptable. A false "Under repair" with a contradictory "Employee Only" paper signs on both Men's and Women's bathrooms is unacceptable. Sure sounds petty until you realize you might have to take yourself or your kids (and possibly your business) to another store in order to access a basic essential such a restroom. GET IT TOGETHER GUYS! read more

Peter was incredibly helpful and efficient. He held some items for me and gave me special consideration regarding a small concern I had. Truly made my day! read more

Store manager Erica was very nice and helpful. The store was well organized and I found everything I needed.

We just wanted to share that we had such a great experience with Marie. She went above and beyond for a complicated return and purchase process. read more

Review 42 Oh this place is the best for imported goods, mostly for their Vino that comes from over a dozen countries. They have beer samplers, sweets, food, breads and all kinds of amazing goodies. A furniture selection that I've purchased from in the past and been happy with, tools for cooking and decor. It's a one stop shop for me on many of my favorite items. Parking is on it's own lot, some street as well. Plan B read more

World Market - hmmmm (saved $22) :D - Furniture Stores Near Me - Pasadena, California

Friendly staff and well-tuned to customer item request. I like how they are always friendly without being too badgering when asking if I need help finding something. I love coming here to buy these French Bon Bons. They also have these delicious cookies from Australia. Having all these international products really keeps world market true to its name. Plenty of frames, baskets, gift bags, kitchen wear and even furniture. I like the kitchen gadgets. They range in prices but they eventually go on sale. Today, I saw a hot dog roller good for camping. It was marked down to $7. Love it!! Huge selection of beer and wine. World Market is. Good place to get international items and also browse to see what cool gadgets are around. They even have fun cheap kids' toys! read more

So I gave cost plus world market two stars. The two stars were earned by the cashier first and foremost, who was very helpful and sweet. They were also earned by the buyers who stock it's shelves with cool things. So why two stars? I have tried to steer clear of one star reviews or commenting that a place should get less than one star, mostly because there's usually something good about most establishments. On the other hand, single star ratings tend to be earned by employees who perceive "customer service" to be a tolerated nuisance, and completely secondary to their primary function; keeping the shelves stocked. Customer service does not equal, "servitude". There is a big difference. What should be emphasized in retail is that the primary purpose of retail is to put products in the hands of consumers and to do whatever it takes to pull products off-the-shelves and into the shopping carts of consumers. That is done helpfully and happily, seasoned with suggestive selling and a demonstration of interest in what the consumer is trying to accomplish. Secondary to getting products off the shelves, is restocking, or putting products back on the shelves. Yes the act of restocking must be accomplished. However, my point is that it should not be accomplished at the expense of facilitating consumption. Enter supervisor Alan. So I walked through the door hoping to take a look at a desk that another employee was kind enough to locate for me before I actually drove to the store. That employee told me that the item I was seeking, was in fact there. Very helpful and very convenient. As I entered the doorway and look to my right, a gentleman named Alan was standing by the window moving things around. It looked like he was stocking the shelves. So I approached him and ask if he was aware of my conversation with the other associate, and if not, maybe he was aware of the request to move the boxed item to the front of the store so that I could take a look at it before buying it. He stood there with a blank look on his face and then looked side to side left to right casting his gaze downward. I think most people are familiar with this look. It's the look of disdain that someone gives you when they really want to tell you to leave them alone but they're biting their tongue. That look. It appeared that once he had thought carefully how to respond under the circumstances, Alan began to express that he had no idea what I was talking about and that nothing had been brought to the front. He said he was unaware of any request made recently to inspect any item prior to purchasing. Since he was stocking shelves and had a dolly with him, I asked him if he was the one that was supposed to move the desk from the back of the store to the front of the store. Once again he glared at me frustrated and inconvenienced. By then he was completely annoyed with the disruption and apparently doing whatever it would take to discourage me from engaging with him. I looked him in the eye and asked him if his behavior was consistent with the mission and values of the store, and what he would think if he observed an employee behaving as he was. I made my point more clearly. I said, "Alan you're acting like I am a nuisance. You are acting like you have no intention of helping me spend my money here. You are making me feel very unwelcome and this is not what I expected when I came to shop here." Rather than address my comment, he asked me why I wanted the desk brought to the front. I told him that I asked the woman over the phone if I could look at the desk to figure out if there were any obvious imperfections or damage prior to getting it home. You really can't make this stuff up, but he said, "Why do you want to do that?" I told him that returning home with a defective item is not cool, nor is having to return it, and a more reasonable option would have been to inspect it prior to leaving the store. So he gave me a look of exasperation, and began walking to the back of the store. We found the item at the back of the store still in the box, apparently requiring assembly. Rather than pull the item out of the box and look at each individual piece, I was going to have to take it home unpack it and look for damage. Not a problem. So here's the bottom line: as a retail manager, this gentleman's primary mission (in my humble opinion) is to increase profits, by delivering quality goods at an affordable price. That means he might consider working harder to help consumers spend their money, and as soon as opportunity permits, work hard to restock the shelves. Another recommendation is, behave in a manner that encourages consumers to stay and shop; behave in a manner that ensures they enjoy the experience so that they want to return. I would strongly discourage you from doing the opposite, or exactly what you did. There you have it. read more

World Market - This is Alan. He was unhelpful, dismissive, and in need of customer service training. - Furniture Stores Near Me - Pasadena, California

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Customer service is alive and well in 2019! I visited this store today to pick up my favorite candle, and saw a gorgeous painting on sale that I had to have. As I continued my shopping, a friendly sales person, Maze asked if he could help me at all. I told him about the painting, he brought out the ladder and got it down for me to look at more closely. Then, he told me how to get 15% off my purchase, by signing up for texts. Thankfully, he happened to be near the register to remind me to use my 15% a mere 10 minutes later when I was checking out, that's how excellent he was! He also shared you can buy four wines, get 20% off, not sure if this is always the case or a temporary deal. Either way, good to know. I look forward to returning to the store for my holiday shopping and hope Maze is working. THANK YOU! read more

No more Jelly Babies = One sad Vampy!!! How could they stop carrying the most popular British treat loved by all Whovians? Unspeakable! With that said, the staff kindly helped me search high and low to find the delicious confection, but a long-time employee soon halted our mission by letting us know they no longer carried it. They were very nice, even up to the point when I got my claws on the candy inventory binder. (I stop at no cost for Jelly Babies!!!) I ended up just purchasing them from Amazon, almost the same price. I love Cost Plus World Market, I always find interesting things I hope to afford one day, and great knick-knacks. I usually come here for the candy, and sale items. I managed to pick-up my second favorite Euro treat, French BonBons, and a cute Worry Doll pencil. read more

I come for the unique products, and like cruising the store. Different wines and international foods. Purchased a nice picnic bag that was right size to take to Hollywood Bowl concerts. Just a friendly place for that different item. read more

World Market - Fabulous for just unique stuff. Bond to find somerhg of interest or just try a different wine. - Furniture Stores Near Me - Pasadena, California

I was first drawn to this store for their snack and drink selection. It's got snacks from all over the world and even found tasty stroopwafels, seriously can't think of any store/market nearby that sells them. Good quality selection of teas, coffee and beer/wine. Perfect if you are a lazy holiday guest, just stock up on some nice beers and wines to gift away. When the holidays come around, this store is a good go-to shop for gift-basket making. You can find novelty toys and unique stocking stuffers. I like the entire boho vibe but feel that in general most of their stuff is on the pricey side compared to going to a regular grocery store, but if you sign up to get their emails they will routinely send you coupons. I recently used one $10 of $30 and just lucked out that all their apparel was 50% off and made away like a bandit with scarfs for less than $5. You too can get fabulous stuff for cheap, if you're a savvy couponer and keep an eye out when stuff you want goes on discount! read more

Called due to my online error of a purchase. The person who answered my call was Maze... he not only confirm the chair I needed was in stock but personally checked to verify it was physically in stock. As he placed me on hold I was taken back by how courteous, polite and professional this young man was. He should honestly conduct a " cost plus" employee seminar and school others. Honestly I've never had a bad experience at world market stores, but we know that not all people enjoy there job and can make the shopping experience not so pleasant. I truly hope he gets some recognition for his Awesome service!! Thank you "COST PLUS WORLD MARKET"!!!! For good friendly service. read more

World Market - Furniture Stores Near Me - Pasadena, California

World Market is my favorite for home goods, jewelry, and just random earthy styled knick knacks that you would never think to buy but you want and need. I love to buy unexpected gifts and trinkets for family and friends. The best part about it is that you can find all of the above at a discount. Today I had mini shopping spree and got 40% off of apparel and a fee tote too. Work Market is just that kind of place. Customer service is also helpful with happy employees that make your shopping experience that much more fun ! They always have what I want and more when I shop here. read more

World Market - New Weekend bag $20 - Furniture Stores Near Me - Pasadena, California

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I loved this place as soon as I found out they carry Spanish, British, and German products! I came here on the weekend before Xmas to get the most traditional and irresistible Spanish Christmas treat, Turron Duro de Alicante. But to my dismay, somebody already came ahead of me, and snatched all the 15+ boxes and left none for me. While the Italian kind was lying all over the place intact. Who would take the Spanish turron over the Italian ones? Obviously, someone with really good taste like me. Well, I left the store disappointed. But on a brighter note, I want to thank YOU for saving me over $50 in overpriced sweets, and saving me the extra 15 lbs of extra holiday weight gain. read more

World Market - Turròn Español!!! - Furniture Stores Near Me - Pasadena, California

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I love shopping here and finding new things from around the world. They have great gift ideas and seasonal items. Fun to shop here.

I FRICKING LOVE THIS PLACE!!! I could spend an hour here just walking around and browsing, which I sometimes do, lol! They have so many cool things for your apt, condo or house. They also have many great speciality food items and an amazing selection of wines and beers that are sometimes hard to find. If you have never been here do yourself a huge favor and, GO!!! read more

I love world market and have been shopping here for many years. I was very sad when the store near my home closed in El Segundo. I happened to go to Pasadena and visited the this store. I was excited to find my favorite, but hard to find pretzels in abundance(stellar braids). I also bought some unique and colorful throw pillows to spruce up my patio. The staff were very friendly and went out of their way to welcome me and help me out. I will definitely be visiting this store again when I am in the area. read more