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    World Toyota

    2.4 (581 reviews)
    Closed 9:00 am - 9:00 pm

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    Services - World Toyota

    Auto brake repair

    Auto general diagnosis

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    2023 Toyota Camry
    Tosha B.

    We have been looking for a Toyota Camry for over a month, so hubby and I decided to drive an hour and half away to World Toyota. Let me start off by saying that the biggest smile welcomed us at the front entry. Sean Glenn was professional, friendly and very welcoming. We will never go anywhere else. God bless you and your family, Sean. You are a good man. I can't leave out Kenneth Dukes the sales manager. He has a good soul and very professional. Thank you for our Toyota! The Barrett Family

    Sean C.

    Took 4 hours. Four Hours?? for tire rotation and patch job. Waited over 30mins in the garage for appt to even begin. Then they did not know how to bill for a company car, fleet vehicle - like they have never done it. Had to figure it out on the spot. Unreal. In 30yrs of car ownership and service I have never seen anything like this. While waiting, two service managers were talking within earshot of our group that had been waiting forever. They were complaining about helping a woman set up her Bluetooth at her 10k mile service (new car). There are a ton of other Toyota dealers and indy maintenance shops around. Do not go here.

    Price Gouging- $129 for a screen protector is laughable. A $5 piece of glass should not be marked up $124 in my opinion.
    Nate A.

    World Toyota is not the place to buy/sell/trade-in and repair a vehicle. Hindsight is always 20-20 in car shopping. I would love to understand their philosophy on customer communication and satisfaction (or lack their of). After 15 years of cars being serviced and 3 cars purchased my family and I have given to World Toyota, I'm never going back after this past experience. After purchasing a used car with a $1000 documentation fee I still thought I got a good deal. However, after dealing with empty promises on the timeline this "good deal" became awful. As a result of insurance and the lies about when I would receive the car I lost $300 to $500 on this "good deal." I would never ever trade your car in here. Go to CARMAX to sell your car and then come to a price-gouging dealership like World Toyota.

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    Kirk, we appreciate the 5-star review!

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    Ashley, thank you for the wonderful 5-star review!

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    Steve, thank you for the 5-star review!

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    Page 1 of 15

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    Review Highlights - World Toyota

    Service took a while, but the staff member who helped us was really kind and helpful.

    Mentioned in 6 reviews

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    Curry Honda - Same damage as the part on the steering wheel and a big white scuff above the park switch

    Curry Honda

    (805 reviews)

    I am not a fancy car owner, but I do know what I like. I talked with Stacey Walker, sales, and…read morebooked an appointment with him for the following day. He was attentive to my needs and what I was looking for, he was not pushy at all, he assisted with getting the best trade-in value and locating the car/color that I was looking for. He took the time to go through all of the "bells and whistles" on the car, and due to my lack-of-computer knowledge, this took some time, but he was patient and kind. I called back and asked for the stripes to be removed, and he told me to come right back and he got it done within minutes (it came with the particular color/make of the car I bought, but he had it removed). He has followed up and demonstrates true customer service. Stacey was terrific!

    My service associate was Chadwick (or Chad) and was not helpful at all. I dropped off my car for…read morediagnostics at 10:30am and was told it would take a few hours, which is fine. Around 2pm, I received the full car report and I texted Chad saying I'd come back to the service area by 3pm. When I got there, Chad was nowhere to be found. Then moments later, he comes and says "oh I didn't know you were coming," even though I had texted him. After that he says, due to recall, they are checking my car and it'll take about 30 minutes. It's been well over an hour with no updates. Again, he's nowhere to be found. Later I found him and asked "any updates?" He says "nope" and literally walks away from me to help another customer. Super unprofessional, unresponsive and dismissive. Lastly, I was charged $429 just to diagnose a camera and door problem?! Ridiculous pricing.

    Jim Ellis Automotive Group

    Jim Ellis Automotive Group

    (105 reviews)

    What is JIM ELLIS CHEVROLET ATLANTA HIDING!!!!!!!!!!!!!! I scheduled an appointment for my 2025…read moreTraverse b/c it was overheating & idling rough. Upon arrival 4-1-2026, I spoke with several different service staff members who both lied by stating they were my scheduled service advisor. Then, I was passed along to another staff person, then another staff person, who then told me that I would be issued a loaner vehicle after I provide my driver's license and a copy of my auto insurance declarations page and a credit card, issued a loaner. Day 2, no call from Lauren Cusson service advisor. Day 3, I call Lauren, who states your vehicle is ready for pick up, no diagnostic test was performed, but a video inspection of the vehicle revealed the upper coolant hose leaking coolant, they replaced the hose because they had a new hose already in stock, they test drove the vehicle and now is ready for pick up. Keynote: (The vehicle is still under manufacturer warranty). On 4-3-26, I return to retrieve my vehicle, I was provided with a multi-point inspection report indicating that my engine oil condition was "OK". However, I later discovered that my vehicle was in fact about 600 miles over do for an oil change at the time of inspection and coolant hose repair service. This discrepancy is both concerning and unacceptable. To better understand the situation, I contacted Service manager Thomas Webb and requested an explanation. I was informed that I should have been notified that the vehicle would need attention soon". This response does not adequately address the core issue; the inspection report itself was inaccurate and failed to reflect the true condition of my vehicle, no diagnostic test was performed but they claim the coolant hose was leaking coolant and they had the part in stock and changed it which was causing the vehicle overheating, the complaint for rough idling was never address and still exists. A multi - point inspection and proper diagnostic testing is intended to provide customers with reliable and transparent information to make an informed maintenance decision. Provide incorrect or misleading information undermines trust and raises serious concerns about both the competence and honesty of the service process and service repairs. Because of the dishonesty and the circumstances, I experienced at Jim Ellis I formally requested both verbally and in writing a complete, itemized history of all maintenance, repairs, and warranty claims performed on my Traverse. Jim Ellis Chevrolet Atlanta, has refused to provide me with these documents. Service manager Thomas Webb called my cell phone and left a voice mail message stating that service advisor Lauren emailed me the requested documents this is COMPLETELY FALSE. I called Thomas back an informed that Lauren Cusson had not emailed me the requested documents as stated in his voice mail. Thomas stated, ok when she comes back to her desk I will have her email you the documents, it's only a few, I think you only had service here a few times". I never received the documents. As stated before "WHAT IS JIM ELLIS HIDING"? Release the files, Jim Ellis Chevrolet Atlanta. Release the files.

    I have purchased 4 cars in 5 years at Jim Ellis VW in Kennesaw - I am still waiting on my GAP…read morerefund check on the car i traded in over 90 days ago. I used the same dealership, same lender, same everything and still they will not release my GAP refund check. I can not in good faith refer friend and family to them any longer. I sent management emails explaining the situation and was told they would handle this immediately and still nothing. I have made 2 payments on the new car and still no GAP refund. I am disappointed after being a loyal customer that Jim Ellis can not keep the Jim Ellis Promise : Treat you like family Listen to your needs Respond adequately to your needs Exceed your expectations Do better Jim Ellis - You had a lifelong customer I hope you treat others better.. do better

    Ed Voyles Kia of Chamblee - Andy Ratliff

    Ed Voyles Kia of Chamblee

    (160 reviews)

    This is a review of the Service Department, not Sales Department at Ed Voyles Kia…read more I just bought a used Kia but it is under warranty so I brought it in to the nearest Kia Dealer -- after making an on-line reservation. Carlos, the service rep was excellent, warned me of possible delays, and kept me informed via text. The waiting room, was clean, quiet, comfortable and came with WiFi, coffee and spotless restrooms. The work was fine quicker than I expected. The warranty covered the repair and I had the wheels aligned at what seemed like a reasonable price. If only Ed Voyles were closer to my house I'd be a happy guy. Like all the dealerships, it's in the suburbs.

    Wish I could give zero stars. Absolutely NIGHTMARE experience with Ed Voyles Kia. My 2022 Telluride…read morehas been in their service department THREE TIMES in the last month and a half for the same ongoing check-engine-light/fuel-injector issues, and the problem still has not been resolved. At this point, I have to seriously question the competence of the service department when they cannot properly diagnose or permanently repair the same issue after multiple attempts. I have paid for rental cars, rearranged my life around repeated service visits, and dealt with an incredible amount of stress and frustration. The communication throughout all three repairs has been horrible, leaving me constantly having to chase down answers about my own vehicle. The last time I picked up my car, I was told my vehicle had been "repaired" and that "nothing was wrong with it." I picked up my vehicle Friday evening and the check engine light was back on by Monday. The dealership also apparently considers covering the labor on yet another repair "goodwill assistance," despite the fact that this repair should have been properly addressed the first time. Sorry but a small discount after spending thousands upon thousands of dollars on an issue that should have been fixed the first time is not in any way helpful. They are literally just scam artists looking to make as much money as possible at the expense of their customers. And then, to top it all off, the service director purposefully HUNG UP on my husband while he was trying to discuss the situation. Completely unprofessional and unacceptable behavior from a man who is supposed to be the director of a service department and in a "customer service" role. Three service visits in six weeks. Multiple repairs. Rental car expenses. Repeated communication failures. A check engine light that is STILL on. And now a service director who hangs up on a customer? This experience has seriously made me question both the competence of this service department and whether I would ever recommend purchasing another Kia. If you are considering buying a Kia, do your research and think VERY carefully about the level of service and support you may receive when something goes wrong. I would NOT recommend Ed Voyles Kia to my worst enemy. Run away before you waste months of your life dealing with these people.

    Hennessy Ford Lincoln Atlanta - I was told that I waited so long...here's the receipts proving otherwise

    Hennessy Ford Lincoln Atlanta

    (305 reviews)

    This dealership has made me switch up from driving way to Woodstock each time for my car service to…read morebeing right at home in Atlanta! They are better in ALL WAYS! Neat, clean dealership that offers loaner cars, which many other places don't do. I was very shocked at that because other places I've gone I would just be without a car. They greeted me promptly and were very professional , knowledgeable and kind. I went due to issues on my dash stating I needed to take my car in for service and I was able to book a drop off slot for the very next day. My agent was Andre Damon and he's on to of his game. Kind gentleman with knowledge about vehicles and timeframes. He kept me in the loop, updated and well informed about my vehicle, what it needed and timeframes for parts and labor with costs. He set up an uber to get me home and also assisted with setting up my loaner vehicle as well. Overall it was a great process with them and now this is the place I'll go for my vehicle over any place else. Thanks guys!

    My review is for the sales department…read more Between Nicholas Cabral in sales and Brian in finance, I had a great car purchasing experience with the Hennessy team. Nick worked with me even when I couldn't physically come into the dealership as I was away on a work trip and needed to pick up the car as soon as I arrived back in town. He helped me do some of my paperwork on the front end so once I arrived at the dealership straight from the airport he had everything ready to go so I did not have to spend a lot of time waiting around. He also was willing to wait for me to come from the airport to get my car sale done. Thank you so much, I really appreciate you all.

    World Toyota - car_dealers - Updated September 2026

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