I brought my truck to Haldeman Ford of Hamilton for warranty service due to a failing transmission…read moreand a bad front left wheel bearing. The dealership kept the vehicle for approximately one week and then contacted me stating they had test driven the truck 80 miles and found no issues. I was told to pick the vehicle up. When I dropped the truck off, the fuel range displayed 47 miles until empty. When I picked it up, the fuel range still displayed 47 miles until empty. This suggests the vehicle was not test driven as claimed. Because the issues persisted, I took the truck to Burlington Ford, where technicians confirmed the transmission had failed and the front left wheel bearing was bad. Based on this experience, I would not recommend purchasing or servicing a vehicle at this dealership.

I bought my 2017 F150 from Haldeman Ford back in December, I got a recall and brought it in last…read moreWednesday their service department sucks. They have not answered any phone calls and I have not seen my truck in almost a week for a simple recall not only did they hold my truck for five days they couldn't even get the recall done because they don't have anybody that technologically advanced. So I would respectfully like to ask you and your service office to go politely fuck themselves. Thank you for your time because I have talked to you guys more than you have talked to me in the last week about my vehicle.

I had an incredible experience at Auto Lenders of Princeton. Their setup is truly unique, more like…read morean auto mall with a huge selection of quality vehicles. No matter what make or model you are looking for, there is a very strong chance they have it. What really stood out is the freedom to test drive multiple cars at your own pace. I test drove about six vehicles and even went back to retest one. Being able to take the cars out, get a real feel for them, and compare helped me make a very informed decision. I worked with an amazing team: Ross (sales), Steve (finance manager), and Sean (Shawn) in finance who handled the paperwork. Each of them made the experience exceptional. Ross was outstanding. I came in with only a general idea of what I wanted, more about the feel, power, and certain non negotiable features, and Ross listened carefully. Based on that, he curated an excellent lineup for me. After each test drive, he paid attention to my reactions and adjusted accordingly. He ultimately guided me to a car I had never even considered, but it turned out to be exactly what I was looking for, my dream car. Ross was patient, knowledgeable, and never made me feel rushed. He provided true customer service. When I noticed something slightly off with the brakes, he personally test drove the car to confirm my concern, and they immediately fixed the issue before I took delivery. Every question or concern I had, Ross handled quickly and professionally. He truly gets to know his customers, which is rare in today's car buying experience. Steve in finance was equally impressive. He came out, introduced himself, shook my hand, and focused on understanding my situation rather than pushing for a payment amount. He found me the best possible deal, even beating my pre approval, without excessive credit inquiries. He provided a detailed breakdown of every item before I signed anything and allowed me to accept or decline options with zero pressure. I was able to customize my package completely, which I have never experienced before. I walked out paying exactly what I expected, which is unheard of in car buying. Sean (Shawn) handled the paperwork and made the signing process smooth and stress free. He took the time to explain everything clearly, answered all of my questions, and provided copies of anything I requested. He kept the atmosphere relaxed and conversational, which really helped ease any anxiety. Even with multiple test drives and resolving a small issue, I was in and out in under four hours. That is incredibly efficient for such a thorough and personalized experience. Overall, if you are looking for an outstanding car buying experience, Auto Lenders of Princeton is the place to go. I came in unsure and left with a vehicle I absolutely love. I will definitely return again and again.

Sales experience was pretty good. Transported my car from another location next day. No pressure…read moreand spent little time during the whole process. They even gave me a good deal on my trade. Initially, they told me 6% maybe 7% for my interest rate. They could only do just under 8% which is crap for my credit score. It wasn't a huge deal since I intended, and did, to refinance anyways. After was where it kind of went sideways. 2 months for my plates to arrive and all they did for me was nothing but shrugs and sorry. No one would good give me any explanation as to where the title was. Thankfully, my new lien holder was able to refinance without the title. I wish they would have been more honest or attentive at least to the status of my plates instead of letting me drive with an expired temp and not willing to reissue a new one.

Great experience at Haldeman Nissan. My father has been getting his cars there for upwards of ten…read moreyears now and has never had any issues with the dealership. I went in to get a new car a few weeks back through the college grad program and it was a smooth and easy process. After about an hour or so i was driving off the lot in a brand new altima. Would recommend the dealership to anyone looking for a quality car.

These people are unethical. I was turning in a 2023 Rouge on which lease was expiring and leasing…read morea new 2026 Rogue. The dealership examined the 2023 Rogue and we negotiated a deal where there would be no out-of-pocket expenses. I took the car home and a week later I got an invoice from Nissan Motor Acceptance Corp for close to $500. I called the dealership and I was told they would take care out the invoice immediately. I just received a late notice from NMAC. I called again and they told me they would try to pay it next week. In addition, I developed a slow leak in a rear tire. I took it to their service department, and I was told the tire had to be replaced for $315. I took to a local gas station that plugged the tire for $25. I would not recommend this dealership!!!

One of the supposed perks of buying a new Toyota is the inclusion of an initial service contract…read morecalled ToyotaCare which allegedly provides oil changes and tire rotations for the first 25,000 miles at six months intervals... at least that's what the salesman breezes through like an auctioneer when you ask him for details. In reality you get two oil changes since Toyota only recommends changes at 10,000 mile intervals. A mileage threshold that most reputable mechanics dismiss as ridiculously long especially for a four cylinder engine. What they've really created is a ponzi scheme to deliver your car back to the dealer every six months to check for warranty work that they profit from handsomely. And, perhaps more importantly to Toyota is getting you in the habit of bringing your car back to the dealer for service since the service department is the dominant profit center at most Toyota stores. This scheme all came to light when I dropped my car off for what I thought would be an oil change and a tire rotation and having them pronounce the service finished in ten minutes. Basically, they lifted the car up, took a look around and found nothing to fix under the warranty. When questioned, they defended their "comprehensive" check and sent me on my way. Ten minutes? It almost takes me as long to brush my teeth so, I'm calling BS to say nothing of their wholesale misrepresentation of the program. The moral of this encounter is you have to go through every document at time of sale with a magnifying glass. My fault, since I left my magnifying glass at home. Two stars.

This review regards the Service Department. I made an appointment for an oil change. It took more…read morethan 90 minutes to complete which is unsatisfactory when there is a scheduled time and the customer arrives 10 minutes early. Halfway into the 90 minutes the service writer came out and attempted to sell many hundreds of dollars of additional work which were declined. This appears to be nothing more that the dealership using the oil change as a way to sell significant and expensive additional work. EVERY service writer I watched came out to their customers and tried to sell additional work. This is probably pervasive in the manufacturer based auto industry, but that doesn't make it legit. I mentioned to the service writer that the local oil change shop could have done it in 20 minutes - his response was to disparage the hard working techs at the locally owned business as competent. I get mailings from this business almost weekly telling me what a good deal they will give me to sell them my truck. No way. They proved their true nature in this endeavor.

Honest owner. Sells used vehicles he acquires at auctions. He gets cars in good running order…read morebefore selling.

I would like to the commend Hamilton Volkswagon Service Department, especially the Manager, Mike K…read more His professional manner and patience is refreshing and very much appreciated.

Ron was extremely helpful and informative. Explained all details regarding leasing options…read more Me best regards to him and the whole staff.

In my quest for my wife's Xmas present, a new Jeep Wrangler I visited several Jeep dealerships and…read moredealt with one online....I will provide information on each. Route 1 is an older dealership with several sales reps ready to go. I worked with Michael who understood what I was looking for and had stock on hand and was ready to make a deal provided he could meet my price requirements. Unfortunately they were unable to meet my requirements. The location is clean and I felt Michael was honest. Very little back and forth.

Used Chat to get information on my gladiator, recall or warranty, the chat team kept asking for my…read morephone number. I kept asking to use Chat because I can't take calls during the day. They ended the chat saying they can't help unless they have my phone number. This is tied to the service department which is under heavy scrutiny. I would suggest thinking twice about using this group service.