Had an emergency weekend same-day call for AC that went down, Austin showed up to help us within eight hours of calling and was so courteous and professional. He checked all the things that could've been and provided some solutions as well as let us know that if we need anything to give him a call. Highly recommend for emergency calls on the weekends! read more

Worley is professional, responsive and the customer service is the best. Collin explained and fixed our issue quickly and was professional and friendly. Wonderful service and can't recommend enough to use Worley for AC, gas and plumbing. Used them for all these services and will continue to do so. read more

Our HVAC went out, wasn't cool in our home and we were just about to start into a heat wave that is still continuing at this moment. They were able to fit us in the following day. We were extremely grateful for a quick turnaround. Their communication throughout the entire process was amazing. We would get a text here a text there, a call from the tech letting us know that he was on his way and after everything was done, we received another text. Our technician Matthew V. did a fantastic job. He was very thorough and explained everything. He really was great, a hard worker and patient. We were quoted $90 for them to come out and take a look at our HVAC . I respect that. Their time is precious. I look at this as the same thing if you were to get your haircut or go to the nail salon. If you cancel on them per their cancellation policy, you have to pay a fee so by having a fee for them to come out and take a look I think is understandable. We opted for their yearly service where they come out and check our systems . I highly recommend Worleys! read more

Thomas was great! He arrived on time. Serviced our unit so we are ready for the cooler weather change. Would highly recommend Worley's. read more

I had Austin G come to my house today to troubleshoot and repair one of my two HVAC units experiencing lack of heating. In short order, Austin found my issue, corrected it, and replaced my thermostat. He was courteous, knowledgeable, and professional in every regard. Worley's is an outstanding business with excellent employees like Austin. Very highly recommended! Bob Harper read more

The install staff is very nice. And of course they're gonna be nice when they're taking $18,000 however, the post-install customer service sucks! If you call after hours you get stuck in a black hole with the AI automated response. There is no way to get someone to call you back even in an emergency situation. If your unit happens to need repair Monday thru Friday 7 am to 7pm. Otherwise you're out of luck! DO NOT RECOMMEND! read more

Definitely will not be using their plumbing services. Had to pay 90 bucks just to get an estimate. All they had to do was install a water supply line for a fridge. That's all. Then 600 bucks later, including the 90 bucks, I have a Hugh hole in my wall. Guy said nothing about they do not repair sheet rock. If I knew this up front, never would've used them. And if they do "Home services ", have their sheet rock guy fix it. Nope, makes to much sense. Nothing in the invoice mentions not doing sheet rock. Just disclaimer about future damage that might incur. Here's what they leave me to repair. Ridiculous! read more

Called this morning because my HVAC system failed. Pleasantly surprised they were able to send tech out today. Temporary repairs complete to restore system until parts come in for permanent repair. read more

We had our annual service completed and Tab was very professional. He explained what he was going to be doing and at the end of the service he went over the photos that he took of our AC unit (before and after). Im very pleased. We are good until our next service. I highly recommend Worley's Electrical. read more

Purchased 2 separate maintenance plan for my personal home and rental property at a cost of $210 each. Now this plan sounded amazing and exactly what I needed??? NOT! BEWARE! I had them go to my rental to replace the handler PLASTIC pan which is approx. $30 to $90 They quoted me $675 after my 10% discount. Which bring to average hourly rate to approx. $275 and hour. I was told they needed to techs to replace the plastic pan, which was fine with me, until I got the hourly rate. I feel bad for people who have no idea or limited funds that they are being charged these ridiculous hourly rate. Wait there is more......when I spoke to the service manager he kept telling me it was a standard pricing that they use for all customers. Just remember they chg. $275 per hour.......but as the service manager said your job is under warranty (for their own work) which is put into that RIDICULOUS rate. Needless to say I demanded a refund for both of the service plans I purchased. They might be nice and do an amazing job but they will charge you for it. Good luck read more

Lamont was very professional and explained what our six month checkup consisted of. He found a capacitor that was failing and replaced it at a reasonable cost. Highly recommend Worleys for all your HVAC needs. read more

God is so good! This company has some great people working here! It was our pleasure to meet Sam Evans today! He located the problem we were having with our electrical outlets which could have potentially caused a fire. He did a fantastic job and most importantly we made a lifetime friendship with Sam, he's awesome! God bless all of you at Worleys read more

I had Gilderslevee for 39 years and they merged with Worley. I was able to set up sn appointment snd technician arrived on time. Completed diagnostic for my 16 year old geothermal system Bad news is I have a leak. He gave me options to consider , restored heat while finalizing a solution. . read more

Worley's quite literally just saved Hero Kids Foundation thousands. Matt the professional HVAC mechanic did an exceptional diagnosis, took the time to educate and ensure our comprehension. Grand job over all. John, Founder, Hero Kids Foundation read more

It was the first time I used Worley's and I am very pleased. They were prompt and went right to work to find out what the problem was. Matt explained what he had to do to fix the problem. Then he explained the Maintenance Agreement. He was very professional and friendly. I felt like the price was very reasonable read more

Friendly, competent, knowledgeable, reliable, dependable service. I recommend Worley's.

Hunter was both friendly and professional. He added refrigerant and located our leak, also discussing a range of possible remedies. You'll be more than happy to work with him and his company. read more

Requested to have my unit troubleshoot due to the heat not working. The technician was on time and very thorough. The rates were reasonable. I appreciate the quick and efficient response. read more

Colin explained everything and was very helpful with the issue of the stuck faucet . Worleys always explained everything

Plumbing services are a joke and rip off! Technician Mike arrives without any equipment and still charges after not properly completing services. read more

I had all my water lines replaced by Worley. Highly recommend them , reasonable priced, fast, professional and friendly. They started on time, kept us informed of their schedule and what they were doing every day. We were able to stay in the house and they ensured we had water each night before they left. The best part they did the entire job waterlines, drywall and painting. If you have quest pipes and looking to replace them Worley is who you should call. read more

Difficult to work with. They did not want to timely fix there mistakes. Sign up to get device plans on my HVAC's in cladding an oil furnace. The tech worked on it including replacing fuel filter. It ran once and did not heat agin after first cycle. Called first thing in morning, and answering service said I would be call after 7. When talking with them they appeared to have no rush to fix the mistake than was done the day before. First told 3 to 5 pm that tech would come back. At 1020 they called again and told it would now be the next day. After pushing they found another tech to come out after 2pm. When your tech does not properly do the job on bleeding the fuel oil line and causes the heat to fail and push back on fixing it is poor service. read more

Mr. Ricky Rivers was very professional and knowledgeable of the work he is doing. His personality makes me feel assured that the job will be done in a timely manner and of great quality. read more

Curtis Morris repaired my geothermal system the same day. He was very professional and pleasant on a long hot day when I was his very last client. Thanks so much. read more

My HVAC repaired Matthew was very professional and kept us informed during the repair process. He also showed us reason our A/C stop working. Repair cost was very reasonable. read more

Excellent service! Technician was on time, polite and delivered as promised. Everything was cleaned up afterwards. I highly recommend.

Very professional, yet amiable technician. He provided a simple solution to the situation. Really appreciated that he didn't try to upsell me on something I didn't need read more

Regretfully, not the response I had expected based on Worley's reputation in town. I had set up an appointment to get an estimate to either seal my current duct work or replace it, I was given a specific two hour window. The day of the appointment, I received multiple calls and texts asking me to change the time. When I called into the office, I was then told there was not a change. Later in the day I received another text asking me if I was available "right now". I again called in and the girl I spoke to said the tec could be there in 30 mins. I dropped what I was doing and arrived at home within 20 mins of the call. The tec showed 40 mins later. I fully understand a young man trying to make a living (good on him) but with no certifications and less than a year on the job, I was presented two quotes: one to use mastic to seal up the ducts "like putting a bandaid on a gunshot wound" (his words) at a cost of just over a grand or whole system replace at $10.5k! $90 down range to get that news..... read more

Hunter came out and examined my heat pump. He quickly diagnosed the problem and fixed it. He was a pleasure that talk to and explained the problems and solutions along the way. He was very knowledgeable. He also showed up right on time! Outstanding customer service! read more

Just had an air conditioner problem that they serviced. Exceptional service. Quickly did troubleshooting and identified the problem. Resolved it and had the system up and running quickly. I have been through some HVAC companies in the Hampton Roads area and Worley stands out as far and away the best. read more

Great job every time. Professional and quality work. Experienced. No problems with their services.

Bryce handled my spring serving for my air conditioner. He was great, friendly yet professional. He was careful to put booties on over his shoes. He had to take the ladder upstairs and he was particularly careful not to hit the wall. I highly recommend this company. read more

Worley's took care of encapsulation of our crawl space. The service was great, installation seamless. Good communication on arrival and departing. A couple concerns. We are a small certified clean farm. Smoking and vaping are not allowed on our property. I shared this with the scheduler and asked if it would be a problem for the workers. I was assured the request would be respected. The main install person, Josh I think, continued to use his vaping device the entire project. I collected four cigarette butts from my driveway and the last person to arrive showed up with a lit cigarette in hand. When I met him in the driveway and asked him to put it out his replay was, "oh yeah, they said you had a bunch of animals". Next, I am not sure why a hydrangea had to be dug up and replanted. I don't believe your work areas include landscaper. Lastly Worley should consider an emergency call system as Worley's left us without hot water all night and the next day. As a mistake was made by the electrician. just a few things to consider if considering using g Worley's. read more

We hired Worley for a bumming issue. The technician came yesterday afternoon. He said, he will work on the issue but if whatever he's doing doesn't fix the issue,he'll not charging me. Next morning, the same thing happens again.when we called him and finally he came. He wants to charge us another $400. To do exactly what he did before. With no guarantee that it will work. This is not what I expected from worley read more

Very nice and professional did a great job fixing my heat problem! Will definitely use them again! Prompt and friendly service starting with the office staff. read more

No matter which department at Worleys I need--it's always a great experience, always great technicians who come out. They have pleasant personalities, communicate the problem and solution well, have fair competitive price points, and stay focused to get the job done. Never any worries when I call Worleys. read more

I have had Worleys work on my home for just about everything, I always get the best service and they don't rush at a job. You won't be disappointed! read more

Jason was amazing! Very polite. He was very informative about my home and the electrical system. Had figured out our problem quickly and fixed it very easily. Didn't try to upcharge me for additional work but recommended things to help in the future. 10 stars all the way read more

Worley's Home Services - Heating & Air Conditioning/HVAC Near Me - Yorktown, Virginia

This site was given by the company for review and here's mine. This is nothing personal but a fact based review. The project was to install a new AC, Coil, furnace, second zone downstairs, an attic fan, installing another vent in FROG, and fixing some issues they found in my attic. This was scheduled to be completed in 2 days (Thursday and Friday.) --Mason and Andrew came out but they were unable to finish the scheduled work in 2 days. They had to come back on Monday in the following week. I had to call out from work that day. -- Before they left for the day on the second day (Friday), they said they finished everything except a FROG vent and an attic fan installation, but after they left I found out they didn't install a new thermostat upstairs and left my old one. This tells me either they failed to check on the thermostats to make sure the system was running properly or they did not install the new thermostat purposely. I saw they had brought two thermostats with them on the first day so they should've noticed what they installed/or not when they took one back to the shop with them. I called the office immediately when I found this out. -- On the third day (Monday), Mason reset the downstairs thermostat for the newly installed second zone. Now it's set for 70F (@9am). The temperature on monitor says 76F. I had set it for 78F before Mason reset it but left it at 70 because I thought he was testing it. They left for the day in late morning after completing all the jobs. At 4:49 pm I looked at the thermostat. It was still set for 70F and the temperature was 76F. It was obviously not responding to the newly installed second zoning system. At 7:19 pm it went up to 77F. Obviously they didn't install it correctly. I sure did call the office to let them know that. -- On the same day Mason said they could not install a FROG vent because the space was too tight for them. They said they would not charge for it today and I could reschedule for it with other workers who could perform that work (per their manager Cory). I asked Mason and Andrew if there were anyone who could complete this job. They both said yes so I believed and agreed. I paid down payment and they left on Monday. I called the office to schedule for a FROG vent installation. The office lady now tells me the manager says they have nobody to do the job and they took the charge off the invoice and that was all they could do. ...That was not what Mason told me. I believe I was fooled and lied by them so that they could collect the money from me. -- On the fourth day (Tuesday) a technician Kevin came to fix the downstairs thermostat but was unable to do so. He said the office would send someone else with a different code for it maybe next day and left. I have been waiting for a call from them to get my wrongly installed downstairs thermostat fixed for 3 days now but there is nothing from them. I had already called them many times when they said they would so this time I will not. It seems there's no appropriate communication between workers and other employee/managers. I felt like I was between the technicians and office people/ managers communicating for them. read more

Worley's Home Services - This picture is the downstairs thermostat that is not working properly a week after installation - Heating & Air Conditioning/HVAC Near Me - Yorktown, Virginia

I was able to get a service call the very next day. Installed several lighting fixtures and a ceiling fan. Did a great job, very professional and friendly. Did a great job cleaning up too. Highly recommend Worley's read more

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