Orthodontist was great office personnel nice and friendly, on time with the appointmentsread more

DO NOT COME HERE. After what I personally witnessed while helping my girlfriend through her…read moretreatment, I would never trust AccuDental Salinas with someone I care about. My girlfriend paid approximately $4,000 IN FULL for wisdom tooth treatment that she STILL HAS NOT RECEIVED. I personally helped her schedule and confirm these appointments, drove/accompanied her through this process, and even called the office myself to verify appointment times. This was not a simple misunderstanding. Her first wisdom tooth surgery was scheduled for 6:00 AM. She showed up as instructed, waited, and the procedure was canceled approximately 30 minutes AFTER she arrived. She was eventually scheduled the other side of her mouth August 1 at 10:00 AM. She arrived around 9:50 AM and waited over 40 minutes -- NOT ONE EMPLOYEE SHOWED UP. No receptionist, assistant, or provider. Nobody. She was completely stood up for a SURGICAL PROCEDURE that had already been paid for. I want to emphasize that I PERSONALLY CALLED TO CONFIRM THIS APPOINTMENT. She also confirmed it herself and arranged approved time away from work specifically for the procedure. We did everything we could to make sure there was no confusion, yet she still arrived for surgery and found an empty office. The required CT scan was mishandled too. The Salinas office repeatedly told both of us that her appointment at the Gilroy location was July 31 at 9:00 AM. She arrived at 9:00 only to find out Gilroy didn't even open until 9:15 and Salinas had actually put her down for 12:00 PM. Thankfully, the Gilroy staff were professional enough to accommodate her anyway. And now comes the part that makes this whole experience even worse: AccuDental still has the approximately $4,000 she paid for a surgery they never performed. She has called and emailed requesting her money back, and nobody will respond or return her calls. I have watched her repeatedly try to get this resolved. At this point, seeing a medical office accept thousands of dollars, fail to provide the paid-for surgery, and then fail to communicate about returning the money is absolutely unacceptable. As her partner and someone who personally participated in confirming these appointments, I witnessed how badly this was handled. Watching her take time away from work and repeatedly show up as instructed only to be canceled on or literally stood up was ridiculous. DO NOT PAY THIS OFFICE IN FULL BEFORE RECEIVING YOUR SERVICE. Based on what I personally witnessed, I would strongly recommend going elsewhere, especially if you need a surgical procedure. We are now considering legal action just to recover money paid for a surgery that was never performed. I will gladly update this review if AccuDental finally responds and returns her money.

I've been here for cleanings, fillings, and in the process of Invisalign…read more Front waiting room is nice, desk staff is always friendly and fast, the medical staff is great, and the docs are top notch. When I arrive, I don't wait have to longer than 2 minutes before being seen. I love a place with lots of windows. Also, good covid awareness and procedures.

I had excellent service throughout my Invisalign journey. They were very accommodating for…read moreappointments which was helpful since I'm only in the area to see my family at certain times. The Invisalign worked great and I was able to submit photos of my teeth through the app where they can review my progress and approve me to the next tray. This was a huge benefit for me since I didn't have to come in each time. A super friendly office all around and made for a very enjoyable experience. I highly recommend them...

We were traveling through town to go camping in Big Sur and my son's wire came out of his braces…read moreand was cutting his mouth. We showed up without an appointment in hopes that they would help him and they were amazing. The fact that they treated us so well when we weren't even their clients speaks volumes. They took their time and made sure that he was comfortable before we left. My son and I truly appreciate their kindness. Highly recommend and I wished we lived closer

Dr. Criswell is a caring orthodontist and has great bedside manner. He has been wonderful with our…read moredaughter who was very nervous to begin her journey with braces, however he and his staff have made this process so much easier by being patient, kind, and attentive.

If I could give zero stars I would. Please do not use this dentist!…read moreI find Dr. Alfy rude, physically rough, and non-communicative. I saw him to repair a small filling that was done incorrectly in his office. First, I had to wait for hour and a half to be seen. I even called twice prior to the appointment time to confirm they were on schedule. When the procedure began, Dr. Alfy roughly grabbed my cheek and began poking the needle into my cheek to numb me. He initiated a full block of my right side without asking. It was so painful, that he even asked the assistant to check my blood pressure. This experience was extremely traumatic for me and nothing I've ever experienced before with a dentist. I will not be returning to this dentist and do not recommend him at all.

These are good dentists here. However, 1. I don't like to…read morebe intimidated into getting a cavity filled or told, "if you don't brush and floss your teeth, they will fall out!", or anything else by a dentist! 2. Also, when I say something was done wrong and I would like it fixed, I want to be believed. 3. I also want to be informed about a procedure being done beforehand.

Outstanding care and state-of-the-art facility!…read more If you're looking for exceptional dental care, Moonflower Dentistry in Pacific Grove is the place to go. I made the drive down from the Bay Area for a tooth implant, and the experience exceeded all my expectations. The clinic features top-of-the-line equipment, and the staff is genuinely caring, welcoming, and professional from start to finish. Dr. Vicente Carrazana did an amazing job with my implant, ensuring I was comfortable every step of the way. Both he and Dr. Kritika Carrazana have created a practice where patients truly feel prioritized and in expert hands. Worth every mile of the drive--thank you to the entire Moonflower Dentistry team! - Kal

Very disappointed with my experience. I was told my son had seven cavities and was pressured to…read moreschedule treatment the next few days. After getting a second opinion from another dentist, I was told he had no cavities at all after another set of X-rays to confirm. To make matters worse, the office sent me a bill for services nine months later with no prior communication. Between the questionable diagnosis and delayed billing practices, I have lost all trust in this office. I highly recommend getting a second opinion before agreeing to any major dental work here. Or don't come here at all.

I have been going to Dental Concepts and Orthodontics for about 20 years. They are located in…read moreSalinas and I live in Santa Cruz. The excellent comprehensive care I receive from Dr. Zernicke and his team keeps me returning year after year despite the distance. I especially like that all the dental specialties are in one practice. This greatly simplifies scheduling, billing, and care coordination. If you live anywhere near Salinas California go to Dental Concepts for all of your dental care.

I lost a tooth after trusting a dentist at Dental Concepts, whom I originally thought was the…read morenicest one there. I initially went in for a second opinion because my former dentist told me a root canal needed to be redone. However, this dentist told me it wasn't necessary, so I stayed with him. Shortly after, he even cleared me to get braces. Four years ago, another dentist at the same office saw me and confirmed that the same root canal did need to be done. Because he was my primary dentist, I had to wait to see him for the final word. When I finally did, he said I was fine. I saw him again this past January, and he told me everything looked good. However, the hygienist I saw in March pointed out that the tooth needed to be fixed, noting it had already been flagged by the other doctor four years prior.They finally scheduled an appointment for him to do the root canal, but when I arrived, he told me I now need an implant. For years he told me I was fine, and then suddenly I need an implant. He completely failed to keep me informed about what was actually happening with my teeth. I am incredibly disappointed in him, and I feel deeply saddened by how this was handled. I trusted him completely, and it hurts to know that my tooth could have been saved if he had just listened to his colleagues and properly monitored my care. The office manager told me that writing a bad review wouldn't make me feel any better. However, I am writing this so that others don't have to go through the same painful experience.

Dr. Do is the best dentist I have ever gone to, and I have seen MANY dentists/dental specialists…read moredue to my complicated teeth history and moving around constantly as a military spouse. Dr. Do is hands down the best I've encountered. His bedside manner is exceptional, he is very kind, GENTLE and explains everything you need to know very clearly before and along the way. The office staff are also quite pleasant and friendly. One thing above all is this office is HONEST which I cannot say for most dentists /dental specialists that I have seen over the years and also in the Monterey area. I recommend him to anyone who asks and even people who don't ask. I can only hope to find a place like this at every duty station I move to. Thank you, Dr. Do, for showing me not all dentist visits have to be a terrible experience and that there are still truly honest and kind dentist out there who do phenomenal work!

If I could give 10 stars, I would. First, the staff is incredibly efficient and kind. I get text…read morereminders about my appointments. I get "happy birthday" texts. There is no wait time. Sometimes, Doctor Do himself leads me back to the room. The whole office is calming. Second: The assistants are competent and knowledgeable. I get the feeling that with every task they perform, they know exactly what they are doing and they are kind and comforting. Third: Dr. Do has exactly the right touch. He is careful, considerate, and extremely skilled. He lays out every option if you need to make a decision. He does not impose his opinion, but guides you through all of any possible outcomes. I was so impressed when he wanted to do something with my teeth that the insurance wouldn't pay for-- he called me back in, convinced that he could make them change their minds with another set of XRays. He was right. He saved me a thousand dollars because he cared. His mannerism is gentle and compassionate. As you might tell, I can't recommend him highly enough. I actually like going to the dentist.

Our whole family recently made the switch over to Salinas Dental Health and have been SO pleased…read morewith our experience. There is little to no wait time upon arriving at our scheduled appointments. Appointments are quick and easy. Every single staff member we engaged with is warm and knowledgeable. A huge win for us is that our kids (11, 8 - we hope to get our 4 year old in soon) all feel really comfortable and at ease when being seen here. We've seen all the dentists and they're all equally great! Their team is always up front and transparent with their findings and if there's any intervention needed, we never feel forced into anything and the front desk is always happy to give pricing/quotes while explaining exactly what's getting billed for. Our 11 year old recently had to get 4 extractions (due to having a small mouth and ortho requested to get them extracted) and Dr. Coe was the GOAT. It was our son's first experience at the dentist for extractions and general anesthesia, and he said he didn't feel anything at all! Dr. Coe (and the whole staff honestly) walked us through everything, made our son feel safe, secure, and seen. What more can you ask for? We anticipate being part of the practice for many many years!

My first visits here were great, but the quality of care diminished. I have to get my teeth cleaned…read moreevery 4 months. When I had my cleaning in October, I was told that the next available appointment would be in June. So I have had to go elsewhere for my dental care.