Absolutely AMAZING customer service and workmanship. If you go anywhere else for auto tinting you…read morewill deeply regret it. I've had my cars tinted since the late 80's and Blue Star is hands down, the BEST. Fair prices, fast installation and quality work. I can't be any more satisfied. Thank you!

Wow wow wow! The level of professionalism at this place is unmatched. From the second I first spoke…read morewith Steven the owner I knew that my new Land Rover Defender was in good hands. He is SUPER knowledgeable about cars and what he has done to them and the package that we got was specific to the needs we need for our new car in the PNW. Steven walked us through the whole process in detail letting us know everything that would be done to the car. Is it cheap? No, is it worth it? Absolutely. You don't want a cheap crappy job on a vehicle you're seriously invested into. Highly trained professionals and would definitely send my friends here. LOVE how shiny our new Defender is. She's a head turner for sure! Thank you Steven and the team at Blue Star. Also, love that this is a small family owned business! Always support small businesses when you can please.

I can't recommend HKP customs enough! Incredible service, beyond helpful, and such amazing people…read moreoverall. I recently had my transmission replaced on my F150 after the old one started going out. Safe to say I've had no issues so far, and I'm thrilled with the work they put in. Previously I stopped by a few times and spoke to Rob who was very honest with me and understood my concerns. He is incredibly smart, every question I asked he would have an answer for. Both Rob and Josh took care of my truck like it was their own. Not only was it completed in two days, but they continuously updated me and helped me get some ideas for repairs I'd like to do in the future. The owner Ben is awesome, he's been a huge help and you can tell he values and takes care of his staff and clients. Customer service is the best I've ever had, same with pricing, parts, and reliability. I cannot thank the entire team enough! 10/10

They installed a BDS lift kit on my Ram 2500, and 8 months later I experienced a serious steering…read moreissue that nearly caused me to lose control of the truck. When I brought the vehicle back, I was informed that hardware was missing from the installation and that additional parts would need to be replaced. What disappointed me most was how the situation was handled. Instead of taking ownership or providing clear evidence of what had happened, I was told the issue was likely caused by another shop performing a re-torque, despite no documentation or proof being provided to support that claim. I requested photos, documentation, and an explanation of why certain components needed to be replaced. The biggest frustration was the warranty support. The installation was still within HKP's one-year workmanship warranty, yet I was told the repairs would not be covered. Rather than helping me work through the warranty process, I was left to handle everything myself. I contacted BDS directly, and their technical support questioned whether replacing the entire OEM track bar was even necessary. They requested photos and documentation from the shop to evaluate the situation. HKP did not work with BDS to facilitate the warranty process or help obtain the replacement parts. Instead, I had to personally communicate with BDS, gather the required information, and coordinate the warranty claim on my own. In the end, BDS honored their warranty and provided the replacement parts, which I greatly appreciate. When customers pay a professional shop to install aftermarket suspension components, they should expect support if something goes wrong, especially when the installation is still within the shop's workmanship warranty. Having to manage the manufacturer's warranty myself after experiencing a serious safety-related issue was both frustrating and disappointing. To HKP's credit, they did communicate with me during parts of the repair process. However, when it comes to suspension work and vehicle safety, I expected much better accountability and customer support. I ultimately paid to get my truck back on the road, but the overall experience left me disappointed. Based on my experience, I would recommend that anyone having suspension work done request detailed before-and-after photos, torque records, and written documentation of any repairs or recommendations. Hopefully HKP improves both its communication and warranty support so future customers don't have to go through the same experience.

Customer service is ok but the quality of work is terrible! They charge for high quality work but…read morewill spot patch everything but then if you ask them to fix it they will refuse and blame your car. They did one door handle in one piece looks great but the other 3 are showing chrome done in multiple pieces

The tinting here was phenomenal. I love the attention to detail, the friendly staff and how…read moreconvenient they made everything! Highly recommended.

The guys did interior detailing on my Subaru Forester. The car was quite dirty, as it's been a…read morewhile since I cleaned it up the last time. I am very impressed with the result! After the detailing, the car pretty much looks like new, despite of being few years old. They did a thorough job, cleaning every single piece of interior.

They were asked to remove old PPF and replace with new. The material has defects in it and my…read morevehicle was returned to me with the wheel alignment off and the tires damaged. I am disputing the charge and do not trust whatever "film" they put on my vehicle. There is also no warranty I would trust from this company.

for a new installer after our last one left the business, and we couldn't be happier with the…read moreresults. Antonio was great to work with, professional, responsive, and easygoing. The whole team was fast, friendly, and did an awesome job. Highly recommend!

DISAPPOINTED - I really wanted to feel good about David's service, but I was super disappointed. I…read moreselected the full interior and exterior detail package for over $550, and when I arrived to pick up my car, it didn't look any better than if it had just been washed and vacuumed at a regular car wash. I felt bad asking the gal at the front desk if she wouldn't mind having the detailers go over a few more areas so it would look a little better, and she was kind enough to do so -- but it was still subpar. I didn't want to make too big of a deal about the situation, so I left. However, when I pulled over into a parking lot to look over the "details" on my car, I noticed many more things that weren't clean. Several areas hadn't been vacuumed, the tops and edges of the windows were still dirty, the wheel wells and side rails hadn't been touched, and the cover for my cup holder had some kind of dirt or dried cleaner all over the wood (which wasn't there before I dropped it off). The paint still had a rough finish -- they were supposed to clay bar it, but I don't think that happened, because whenever I clay bar my car it's perfectly smooth afterward. Even worse, they had sprayed so much water into my center console that there were puddles throughout the entire compartment, including on the battery at the bottom. Whatever solution they used on my interior dash caused a permanent defect on the plastic surrounding my gear shift. I did not receive a full detail by any stretch -- and in some cases, my car was worse than when I dropped it off. I rarely leave reviews, let alone negative ones, but I tried contacting David via phone and email 5-6 times and never heard back from him. He had one of his employees call me to leave a message, but even after I specifically asked several times for him to contact me personally, he never did. In my messages, I asked for a partial refund (as that seemed fair given the situation), but he never responded to that request either. His employee eventually left a message saying I could bring my car back and they would detail it again, but after this experience, I'm not comfortable leaving my car there. I wish David had cared enough to contact me directly -- ignoring my voicemails and emails is just bad business, in my opinion.

Great results and scheduling and shuttling me to work a few blocks away…read more definitely helpful. The service was first rate and met my expectations. I will definitely take my other cars including my Porsche to Dave's in the near future. You can schedule online as well which makes it very easy to set-up service.

I paid Laurence to apply ceramic coating to my brand new Kodiak travel trailer. While prepping the…read moresurface, his staff failed to protect the VIN sticker with tape. The sticker was exposed to alcohol spray and the printed numbers were wiped off. If you know anything about RVs, you know this is a pretty big deal as it renders the vehicle ineligible for import into Canada. Fortunately, I contacted the trailer manufacturer for a VIN replacement letter which means at least I can take the trailer across the border for vacation travel but with a greater degree of inspection. Due to this mistake, I will not be able to sell the travel trailer to a Canadian buyer in the future. Furthermore, after several months of using the trailer, I noticed that ceramic coating was only applied to the sides of the trailer. The front of the trailer remains exposed to bugs, dirt, and UV rays. I have reached out to Lourence to see about him completing the job before my upcoming trip to Eastern WA but I don't feel confident that he will be able to resolve this matter in a timely fashion given the trouble I've already had with him. I would not recommend using L&M Detailing for ceramic coating of RVs or travel trailers. I will update this review if timely resolution can be made.

A really fantastic experience start to finish. I found L&M through a neighborhood app. So yeah, a…read morelittle bit of an unknown. I have no regrets! They were priced on the lower end of other reputable and comparable shops. A week prior to my appointment I got some very hard paint overspray on my one month old 4Runner. As part of their process that all came off. The truck is silky smooth. The spring weather this week brought a ton of pollen, the sticky stuff. As you drive away the air just blows the truck clean. I pulled into the garage tonight after a hard rain and I had to laugh because all that rain water ended up on the floor before the door had closed. And now it looks as shiny as the day I got her coated. It's a pretty awesome treatment and technology. The other benefit with L&M is the follow up care. Quick washes, interior/exterior detail for $100 every few months? Something like that; regardless, a service I will absolutely take advantage of. I wouldn't hesitate associating my name with a positive review of this business. I'm very confident that if I had an issue these guys would make it right.

We hired Alset Auto (Ian) to install int and PPF on Two Tesla's, Model S and Model Y and we have…read moregotten the best possible outcome. Quality job, excellent communication and good pricing compare to others. Best customer service ever; we scratched one of the cars after a couple of days and the film was replaced free of charge. I could not believe it!

Purchased the full ceramic and it wasn't fully ceramic coated. Took it back to get it redone and…read morestill not fully ceramic coated. Not recommending this place to anyone. Really disappointed. Guy said he would do all the windows. Doesn't even look like the windows were done.