Purchasing my new computer from ClickAway Santa Cruz was an excellent experience. Since ClickAway…read moreis an authorized Apple dealer, it was great that I didn't have to drive over Hwy 17 when I needed to purchase a new Apple laptop. Their service was top-notch. Lawrence took the time to understand my needs and provide personalized service. It's so good to know that I will have knowledgeable local support whenever I require help with my computer needs in the future.

Bringing a business or personal computer for repair or clean up is scary. Feeling confident is…read morepriceless. Thank you Lawrence for taking care of my Mac. Not only was it fast but well priced. Great customer service and with a smile. Feel comfortable going to ClickAway for your computer needs. Honest customer support here! Thank YOU!

I had a great experience here. I shattered my iPhone 11 Pro phone screen and was able to get a new…read morescreen the next day. The owner was so responsive and reliable. I highly recommend this business!

David at Computer Solutions did a great job for me. the charge connector on my iPad was badly…read morebroken and needed replacement. He got the info he needed from me by text, checked his inventory and was able to put a new charge connector in and give me my iPad back the next day. And that was a Saturday! I'd recommend him anytime to anyone based on my experience. Whatever device repa I need in the future will be at his shop.

Can't recommend enough!! I've been building my own machines for decades, ran into 2 problems I've…read morenever encountered. Luigi and Quist fixed them in 48 hours, good as new. And the cost was super reasonable.

Took an older computer in to diagnose a sound issue. They kept it overnight to explore the issue,…read moreordered a VERY reasonably priced part and explained how to install the part. We paid for the part, after which they were NOT going to accept any money for doing the diagnosis! Well, we now have a new place to take our computers!

Rihannon was wonderful to work with... a true troubleshooter and accommodating. She figured out…read morewhat was wrong with the wiring on my pickup, took care of it perfectly and returned the truck in flawless condition. Will definitely reach out in the future!

Rihannon is exceptionally knowledgeable as well as professional. Also she will go out of her way to…read morework through whatever issues you have. She is responsive and just wonderful to work with. I confidently recommend her for anything to do with challenges around devices and technology. Thank you Rihannon!

Fast, efficient, professional, reasonably $$, clean. I called, he was nice. I went in, he explained…read morediagnostic process. He called shortly thereafter. Easy online payment. Called back an hour or so later. Product repair. Easy as could be.

Fast, courteous, got the job done. Highly recommend. My screen broke on my iPhone, and he took care…read moreof me and did all the testing to make sure my warranty stayed intact. The environment is cheap looking, but whatever. If I break another screen, I'll skip the genius bar and come back to this place. It's a small chain. Personally, I think they could earn some additional dollars by selling stuff and having inventory, which might allow them to afford better decor, but maybe that's just not their business lol.

I got my computer repaired elsewhere (in Santa Clara) and they found several issues…read more - No Windows key was found in settings so Windows was really installed properly by Nerds by Night despite paying for it to be installed. I was also over charged by $100 for the Windows 11. - There were more parts found damaged from being assembled. RAMs look like they were aggressively pushed in. - CPU prong bent. The repair guy I found could tell the computer was placed with the glass down in the car like the NbN worker had done. Legitimately go take your computer to Silicon Valley to have it looked at or a custom one made. Found someone who actually talks to you face to face, is passionate about computer builds, and likes their job. Also respectful to customers. I wish I could get my money back from the damage Nerds by Night caused and the mess they left in my computer casing.

Melissa and Ben reached out to me after seeing my review. Nope, they are not out of business…read more My message fell into a hole. We discussed my laptop problem and determined it wouldn't be economically feasible to attempt a repair. That is a fair assessment . But I didn't want o lose all the Burning Man stickers on it =!8^} I appreciate their response and can heartily recommend Nerd By Night to anyone requiring computer services.

This place is wonderful! I brought my phone in for a cracked screen (or so I thought) which I had…read morelived with for over a year. The owner quoted a reasonable amount to replace the screen, but a few minutes after he began the repair, he informed me that it was actually just my screen protector and my screen was fine. I had replaced the screen protector, so somehow way back when I must have put TWO screen protectors on my phone unintentionally. Had he just kept the phone for 30 minutes and returned it saying "all fixed! You have a new screen!!" I wouldn't have known. I so appreciated his honesty and integrity. I highly recommend this shop for anyone in need of a phone repair.

I typically don't leave reviews (this is actually my first one ever), especially negative ones, but…read moreI know when I was looking for somewhere to get my phone fixed I would've appreciated hearing about my experience. I'm writing this in hopes that others can make a more informed decision before bringing their phone to SC Phone Repair Shack and hopefully avoid the headache that was my experience, as I paid $250 and my phone was still broken in the end. I came to SC Phone Repair Shack after my screen broke in hopes of a closer and cheaper alternative to the Apple Store. At first, my screen was repaired quickly and I was more than satisfied with the service. However, after about a week and a half later my phone began to have ghost taps that would repeatedly call emergency services and some of my contacts, which was quite alarming. I brought my phone back and the owner fixed it quickly and didn't charge me, as it was still under warranty. Once again I was happy with the service, though a little wary it'd break again. Sure enough, about two weeks later my phone screen randomly turned entirely white and was completely unusable. It was clear both instances were because of faulty replacement parts, as my phone warned me about the unrecognized parts and the malfunctions happened at random, not when dropped or damaged. I called the owner to ask for a refund, as I had moved back home 7 hours south, for the summer. I also was worried the same thing would happen in two weeks if I took it to get repaired by him again. However, the owner insisted I bring the phone back into the shop, despite me repeatedly telling him I had moved 7 hours south, and said he would not refund me unless I did so. Hoping it was simply to protect from scammers, I offered to send him pictures of my broken phone and the dated Apple repair reciept with a detailed damage description on it. Unfortunately, he simply kept repeating that I had to bring it in and began to get agaitated when I tried to offer alternate solutions. Still hoping to find a compromise, I had a loved one talk to him in hopes that it was a personal miscommunication or misunderstanding on my part. However, he continued to get more and more agitated and even called me "stupid" which I really didn't appreciate. I hung up shortly after that and was dissapointed we couldn't find a solution. While I hope the owner was simply having a bad day, I still was upset with the way the matter was handled and quite frankly a little bit hurt. TLDR: Unfortunately, I would not reccomend this repair shop as the parts were faulty and the owner was quick to temper and honestly a bit rude when I called. At the end of the day, I would be wary to bring your phone here as I spent $250, ended up with an unrepaired screen, and had to spend another $350 at the Apple Store to fix it.

Cracked my phone screen (Pixel 6) on Friday night, called around a few places the next and most…read moreeither wouldn't fix my brand of phone, or would have to order a part and couldn't fix it until Tuesday. I know the standard pricing is $200 through the Google sponsored fix-it stores, all of which are an hour+ drive for me. I called I-help, they had the part already in stock (official pixel 6 lcd), gave me a quote of $195, so I brought in my phone. The man working the desk (sorry I forgot your name!) was very kind and efficient, letting me know how long it would take. They took as long as they said it would take, called my alternate phone to tell me it was ready, and I picked it up and it looks and feels brand new. And get this, they give a lifetime guarantee on their installation in case something goes wrong with it (doesn't cover me dropping it again obviously). Couldn't be happier with the speed, convenience, price, and the whole experience.

I paid Ryan in advance in August to do a job for me and one year later it is not gotten done. He…read moreknows I have a cognitive disability and he abused, the American disabilities act. He is about as irresponsible and unresponsive as you can get I have no choice but to send my attorney to deal with him or take him to small claims court to honor his word UPDATE I went to the county building to look up his fictitious name statement to take him to small claims court for robbing me and she's not registered with the county. He doesn't give out his last name pretty clever.