This is our second project, repeat customer. You can expect that they will explain the problem and…read moreoffer you the most efficient way to solve your issue. Pricing and the quality of work are spot on. Thank you for serving our business needs.

Very reasonable and capable pc repair. Nice guys too. They are happy to explain things patiently…read moreand answer questions, and do not seem to be out to sell you stuff you don't need. I will make this my go to PC repair spot.

My computer crashed the other night right around 5:30 pm so I got on the old interweb and found…read morethat TechCare was open until 6pm. I called them at 5:50pm and spoke with Ray "I think he is the owner" anyway I told him what was going on and he said to come on down and that he would wait for me. When I arrived I noticed that they have a big Yelp banner on the window, I walked in and spoke with Ray about the problem and showed him a picture of what the error was, he was up front with me and explained that if the hard drive was bad that he would not be able to save my data. I told him to do his best to save my data. The next day he texted me with a quote and said that he would be able to fix it and save my data. I told him to fix it. About 3 hours later he texted me again and said to come on by and pick it up. Now when I arrived he didn't just give me my computer and send me on my way, he sat me down and explained that I have 3 different options to save my data just in case the hard drive or computer crashes in the future. He also said that if I'm not sure how to back up the hard drive or need help with anything to call him and he would walk me through it. When all was said and done, he charged me $299 out the door and my machine is working flawlessly!! Thank you Ray! You got a customer for life.

TechCare provided great service! Ray fixed my laptop that had some issues. He explained everything…read moreso I could understand it. Ray even cleared up some other issues he noticed on my system. Best of all, TechCare is extremely affordable. I highly recommend TechCare!

My son's wet hair rendered a few keys unresponsive on his Macbook Pro, days before he was to return…read moreto school out of state. Even though we're talking just a few droplets, Micro Center wouldn't touch it due to Apple's policy. MacFixed handled the keyboard replacement under tight time constraint and at a fair price. Three weeks later, the laptop still works perfectly. Initially, they wanted me to pay before I could see and test the repair, which I didn't feel comfortable doing. But it worked out in the end.

1. They do not use genuine Apple parts as claimed. The replaced display is really dim, has a green…read morehue, and flickers as compared to genuine Apple screen. 2. True Tone is not available with their after-market screen. They did not tell me this beforehand. 3. The repair person, Alex, threatened me multiple times to take away my computer while I expressed dissatisfaction with the new screen. In addition, he made me feel physically endangered while I deliver and pickup my computer at his home office. He loves to brag about his experience and gaslight customers when his work does not follow through. His ego is too big for the quality of work he does. As we can see in the other comments, he likes to threaten his customer, such as suing them for leaving a bad review. 4. In the end he put back my old broken screen without my permission, and refused to refund me the full amount.

Sam and team are fantastic. I had an issue with my Mac, went to the Apple Store and couldn't get…read morethe fix I needed timely. Found Meridian, made a call, dropped off my computer, and just like that, it was fixed. Very talented team. Thank you Team Meridian

They fixed my daughter's laptop. Dropped it off Monday & it was ready by 1pm Wednesday. It was $309…read morefor the repair & installed new hard drive. BTW, it's in the same complex as the taqueria (across the street from Goodwill). If you blink you'll miss it!

Mike and his staff have been assisting me since I started my business 39 years ago, and now as I…read moremake the transition into retirement. I find it such a relief to know I can call someone who knows my system, knows and advises on the products I need (from software to hardware). At times I need a home visit, usually they can log on and solve my problem. Sometimes I can take my equipment by their office. Their prices are reasonable for the convenience of someone who knows my needs, consistently over time. Their advice has been consistently accurate and helpful. I have tried others (and they they have advised me to go to Office Depot when that was the better option. They were helpful too). I go back to Mike for guidance and answers.

My Mother's desktop computer had "died", and refused to power up. I called Pro-2-Call, as they are…read morelocated close to my Mother's home, to ask about whether it was worthwhile to bring the computer in for repair, pricing, etc. Before bringing the PC to the shop, Mike advised me to try a simple protocol that might solve the problem. Sure enough, the solution worked like a charm, and my Mother had her computer back. Mike was a pleasure to speak with. He generously shared his knowledge at no charge to help his neighbors out of the goodness of his heart. I recommend this shop enthusiastically.

Great customer service. They had helped me to recover the DVR password even though they were not…read moreunder any obligation to do so. It's great to know that businesses like My Network Solution still around

Len recommended another router which would serve my needs better and he helped me install it today…read moreover the phone. We checked all my devices that rely on Wi-Fi and he straightened out some printer issues I was having. Everything is working great now. I highly recommend Len.

I called because I was looking for a monitor for my son who needed it for college. They informed…read moreme very quickly that they do not sell monitors. But the gentleman that I spoke with was kind enough to spend about 15 minutes of his time telling me about his experience with monitors and what to look for. He recommended a couple and we went with one of them. My son is super happy. Although, I did not require there services, the staff was super helpful. I am sure they are great with their "paying" customers. If I need any computer repair, I will certain call them first! They seem super in to what they do and definitely care about customer service! Good job, Guys!!!

Macbook Pro 2017 Screen Repair…read more My computer screen cracked underneath the glass, resulting in blacked out sections and a lag. I went to visit Justin & Eric as my laptop became unusable. The staff here are super knowledgeable and transparent. They gave me their diagnostic & looked up the estimate cost within the first 3 minutes. Screen repairs are normally pricey so they warned me & continued to reassure me that it was fine if I needed to think about the price if the repair before I commit. Repair estimate: $530 Dropped-off: Monday 11:00 AM Ready for pick-up: Tuesday 12:40 PM Picked/up: Wednesday 4:00 Actual cost: $530 Overall super transparent and speedy :) I would definitely come here again (but let's cross fingers I won't need to...)!

My Lenovo laptop went kaput and I was looking for a place to repair it. I remembered Click Away and…read morerealized they have a location on Winchester at Latimer so I called them. The professional representative was eager to help with anything and ensured a free diagnostic.. I totally understand the need to charge for more in depth diagnostics. I am appreciative for your honesty. I hope it won't be a major fix but if it is I am prepared for the outcome and trust your knowledge and recommendations. I used you in the past but the location on McGlincy was out of the way. Now I am happy you are in the Downtown Campbell area . I will be happy to update my review after the diagnostic and even if I don't have it repaired I will work with you and hope to find a good laptop with all my specifications. Remember you should always have a phone number of a reputable repair shop that has remote service available. Patrick called me and said it would be $200 for advanced diagnostics and he suggested to go along with it rather than buying a new laptop. This is always a good question to ask is it worth fixing?

My Nintendo Pro Controller NFC reader (for amiibo) stopped working and Nintendo basically told me…read morethey wouldn't fix it. I really do not want to treat electronics like they are disposable so I searched for a local repair on yelp and found ClickAway. Pros: They responded to my query right away (I sent my request after close and they got back to me asap the following day) They were polite and professional and asked me to bring it in for a free diagnostic so they could see exactly what it needed and if they could fix it. They had a 24 hour turn around, which they stuck to. Cons: They were not able to fix it, because Nintendo just isn't making the part available. (not taking a star off for that, cause that's on Nintendo) The ADA spot in the lot is on the the opposite side of the building from the entrance, The only reason I am not taking a star off for that is the way the closest spots are aligned in a steep stagger, it still leaves room to wrangle mobility aids in and out of the vehicle. It would be nice if one of them was reserved for ADA, because the building is long and the walk from the ADA spot to the front door is a bit of a haul if you are walker-ing or walking with a cane. Over all the crew was really professional and helpful, and I plan on taking my other tech issues to them in the future. HIGHLY recommend them. One tip though, Google Maps is not giving accurate instructions (at the time of this review) on how to get to them. They are going to try and make you make the world's dumbest u-turn, so for reference, it's across latimer from the KFC on winchester, and the lot entrance is to the left of the building as you face it from winchester, it's small and easy to miss, so be careful.

This was a somewhat convoluted repair, but I'll try and be brief ;)…read more I contacted Kongra appliance repair on Yelp and asked for assistance with a refrigerator that suddenly had decided to stop keeping cool. It's a Maytag side-by-side, and it's had some issues with the freezer coils icing up very 12-18months, and I'd just manually defrost them myself, but the fridge thing was new. Note, the appliance is more than 20 years old, but it's worked very well all this time that I really wanted to first see what it would cost to fix it before entertaining the idea of a forklift upgrade and buying a whole new unit. Russ came out that day and quickly identified a faulty damper (mechanically controlled 'vent' that lets cold freezer air into the refrigerator side), but wasn't certain the part would be available given the appliance's age. The next day he told me he HAD found a source for the part, and it'd arrive in a couple of days. Since my fridge was holding at 60F, I was incentivized to get the repair done ASAP. My freezer, at the time, was still pumping down to -10F. Two days later, Russ's co-worker "Kevin" came out and installed the new damper. It was not a simple process given it's mounted between the two sides (Freezer/Fridge), under the thermostat controls and in the far back corner. He got it installed, and confirmed it was toggling open and closed...However, during this time, my freezer started to NOT keep cold anymore and was up to 30F. In the past, when the coils iced up, this would happen, but I had just done the manual defrost 10 weeks ago. I asked if the damper could have had anything to do with the freezer issues, and the confirmed, that no, couldn't be related. Trying to figure out why the freezer wasn't pumping down anymore led to discussions of the possibility I could have a coolant leak, bad compressor and other potential more than $1500 costs (meaning, just buy a new appliance) which they'd need to come out and check to confirm. In the meantime, I said I'd check the coils again to see if they had iced up. So, I checked the coils, and again, much sooner than usual, they were completely covered in ice, so I did another manual defrost using the recommendation Kevin provided which was much better than what I've been doing over the years. I asked Russ, since we were working on the appliance anyway, if he could check to see if my defrost function was working (since it didn't appear to be). Post coil defrost, the freezer was cooling down again so it was clear this wasn't a compressor or coolant issue (yay). Kevin came out and confirmed the defrost heating element resistance was in spec, the thermostat controller was working and there was nothing in the freezer side that would be causing the ice up...so, back to the fridge side to check the logic board. He confirmed that the logic board's defrost function wasn't working right, so they found a new controller for me (for a greater than 20year old appliance). One day later they had it in hand to install. After installation, Kevin confirmed by triggering the defrost that the new board was working properly. With my de-iced coils, new damper and now new controller board, I waited a weekend to see if everything would still keep working. After 2 days, my fridge was down to 40F, my freezer was back at -10F, and I can hear the compressor cycling on and off as the defrost function runs (which I haven't heard in years, but didn't know I should have been listening for). Everything is working great, and I really appreciate the fact that my invoiced price didn't increase even though it seemed clear the level of difficulty they anticipated was greater. Very happy with the service, communication, speed of resolution, knowledge and friendliness of Russ and Kevin and highly recommend them.

Russ came at 6:55. Spent 2 hrs reading the manual and trying to diagnose the issue. In the end he…read morewas not able to diagnose the issue. STILL DEMANDED HIS DIAGNOSIS fees. We had an argument. I told him I would report him to Yelp. He said he would put in 10 fake negative reviews to my place of business if I reported to him. I found him through Yelp so it's my duty to report a bad experience so

Super knowledgeable and friendly guy with very fair prices!…read more I came to Binh with a PC that just refused to turn on despite days of attempted troubleshooting. Within a single afternoon, he had diagnosed the problem (dead CPU) and ordered the replacement parts needed to get it back and running. I was anxious about leaving my PC with another person for the first time, but he was super communicative and happy to answer any questions throughout the entire repair process, which really helped ease my worries. I'll absolutely go to him for all my future problems (God forbid, LOL), and I can't recommend his services enough!

This review is for a service inquiry, he was very rude. I would not recommend. Had a very…read morecondescending attitude and wasn't helpful at all. Edit: since he wanted to misrepresent things in his response, complete unedited screenshots of conversation attached. I'm a potential customer, not a verbal punching bag. Note that he's worded his entire response as a victim, you can read the entire inquiry and decide if he's truthful or not. Update: Binh starting texting my private phone number with harassing messages. I had to report this conduct to yelp. Also I did share his messages... with yelp. Blocking someone is usually an indication that you no longer wish to receive further communication from someone. Not to Binh! He'll use your personal information in whatever unprofessional manner suits him.