Joshua and Wrennfro Fitness Services did an excellent job troubleshooting issues with Sole Treadmill, working with the company to get the correct parts and getting the issue resolved. read more

Nice man Josh fixed my treadmill. He took over where NordicTrack could not. He made the mess of my machine work again. Professional, competent, fast and nice (even to my cat). With the pandemic service bar set sooooo low, I almost inappropriately hugged him. I held it together and decided to write this review instead. read more

Fair with pricing and they have great technicians that are knowledgeable about the fitness machines. They are highly recommended.

SUCH a great company!! I first communicated with Ryder about my broken elliptical, and he was personable and great, and then with Casey for scheduling, who was also really on top of it and nice. Today Josh came out to fix it and he was wonderful too -- efficient, knowledgeable, super nice. Everyone at this company is so laid back and down to earth, yet hardworking. I'd recommend them to anyone! read more

Wrennfro is such a wonderful company. Josh came out and serviced our treadmill and he was fabulous! The communication was great, he explained the lubricating and made sure everything worked fine. He is extremely knowledgeable and a really nice person. I highly recommend this company! read more

Definitely go with the fro! After 2 weeks of NOT getting my calls or emails returned by another local Austin fitness repair company that I was only using because it is who my extended warranty company told me to call, I took matters into my own hands and contacted Wrennfro who I found on Yelp. Ryder called me IN AN HOUR! Not 2 weeks, IN AN HOUR! I still have not gotten a call from the extended warranty company's firm. The technician, Joshua, was on time for his appointment THE NEXT DAY after I got a call from Ryder. He was fast, friendly, and immediately found and fixed the problem. I found the pricing very reasonable. I will definitely call them in the future and refer them to all I know. Don't hesitate to contact them! read more

Ryder was awesome! I have a SoleF85 treadmill. When I contacted Sole Customer service they sent me different parts than what was needed to fix the treadmill. Ryder knew all about the treadmill and took time out of his day to call Sole and have all the right parts ordered. When making an appointment with him, he got me in quick. Once here; he was kind, knew what he was doing, and very personable. He even showed me how to lubricate my treadmill! I'm so thankful they sent him out. read more

If you need off-warranty repair or maintenance of fitness equipment -- treadmill, exercise bike, elliptical trainer, etc. -- Ryder is the guy you want. (From the other reviewers, it sounds like he might do on-warranty repairs too, but I don't know anything about that.) He's a font of wisdom on treadmill maintenance. He's also very helpful and friendly and charges reasonable rates. This is a one-person business--or maybe two-person, I'm not clear how active his wife is in the business. There's apparently only about 3 or 4 people unaffiliated with a retailer that are doing fitness repairs in Austin. I see a couple of general national appliance services advertising fitness repairs, but I'm not enthusiastic about hiring a dishwasher repairman to fix my treadmill. I had Ryder out to look at a rattle. Despite a backlog of work, he was able to work me in. Thankfully the rattle didn't turn out to be anything more than a rattle. It sounds like he's pretty busy -- I guess the word is out -- so I'm not sure how long it usually takes to get in with him. But if you can get on his schedule, this is the guy you want doing your fitness equipment repair. And maintenance too, if you choose not to do your own maintenance. read more

I requested service and received a text message saying "I am unable to take any residential calls at this time." He did call me after and offered solutions and information about the product. Fantastic service for a non-customer. read more

If you spent a good chunk of money on a treadmill for your home, you really should find someone to service it appropriately. I found WFS from searching on the web and noticed they did not have a yelp entry. Even if you just get him to come out once to tune things up, you will probably add years to the service life of your machine. I have no affiliation with WFS, just really happy to have found this service and he is local to Austin TX read more

Reliable people, service and info! Ryder Wrenn and everyone at Wrennfro Fitness Services understand how important our rowers and other machines are to us. If you have an exercise machine like a treadmill, or better yet if you have an exercise room in your house with more than one machine, one company, Wrennfro Fitness Services, can help you service and maintain your equipment so you can keep your fitness goals! read more

Couldn't be more pleased with the service visit I scheduled for my treadmill. Ryder is a busy guy, but fit me in his schedule just a couple of days after my initial call to him. He arrived exactly when he said he would (actually a little early!) and I could tell right away that he knows fitness equipment inside and out! He showed me several things I can do to better maintain my machine, gave it a thorough "tune up", and even spoke with a rep from the manufacturer while he was working on it. He gave me great advice on what to look for when I buy my next machine, and what to avoid. My treadmill runs in top top shape now and his price was very reasonable. I will pass his name along to anyone needing an experienced, knowledgeable, professional for fitness equipment. 5 stars plus plus plus. read more

Wrennfro Fitness was contracted by Xterra to fix a residential elliptical machine. Ryder scheduled an appointment on Tuesday at 10am in San Antonio and failed to communicate timely regarding the unexpected cancellation. Customer took paid time off ( last vacation day of the year) to accommodate Ryders schedule. Ryder may have extenuating circumstances but could have communicated the night before to allow customer to cancel paid leave. When asked if he could accommodate a Saturday appointment because customer has no more paid time off available, he stated he doesn't work on Saturdays. Ryder wasted the customers paid time off but was not flexible in rescheduling on a day that would work for customer. Principle, Ryder needs to be courteous and notify customers timely if he has extenuating circumstances causing cancellations. read more

Ryder is awesome. He's professional, courteous, communicative, fair on price, and goes out of his way to help you. This is the guy you want in your house fixing and maintaining your treadmill! read more

Best as you can get! My treadmill stopped working and I called Ryder up desperate for a fix. He gave me some advice over the phone and stopped by on-time for the appointment. The initial diagnosis was wrong and Ryder worked hard with the manufacturer to get me the right parts, still under warranty. He came again the next week when the parts had arrived and had me up and running (literally!) in no time. He spent a good deal teaching me the proper way to care for my treadmill. There were multiple instances where he could have easily upsold me and/or charged me for unnecessary repairs. But not with Ryder - he is honest, courteous, on time and great with communication. He knows the equipment very well. read more

I'm a huge fan of Ryder Wrenn! My wife owns a Octane q37c elliptical machine. My wife had been complaining about the machine for several weeks. When I took a look it seemed like replacing the belt would be an easy project for me. However, I had more than 3 hours of issues trying to replace the belt and put the machine back together. I called Ryder that evening and he called me right away. As luck would have it - he came to the house the next day and fixed my belt issue + walked through the machine to make sure it was running smoothly. That night my wife came home and tried out the machine. She said it was the machine was now operating flawlessly. All that credit must be given to Ryder. read more

I contacted Ryder regarding a broken treadmill, and he was incredibly helpful. He promptly responded to my email, told me a range of how much repairs might cost, took the serial number of my treadmill to make sure that parts were still available, told me the risks of continuing to use the machine, and gave me an idea of the average life of a treadmill from my particular brand. This was all in a series of back-and-forths that took less than two hours first thing on Monday morning (I had emailed over the weekend). I ultimately ended up buying a new treadmill instead of repairing the old one (mine had about 13 years of consistent use at that point), but I definitely plan on contacting him if I ever need help with my next machine. Very patient, helpful, and highly recommended. read more