Kudos to Cindy Brown and her receptionist Melissa. They are exceptional people and I truly enjoy…read moreeach encounter I have w/them. They never fail to let me know that I am important and they provide the kind of service that always meets my needs.

My wife needed new hearing aids. Her previous hearing aids had served her well, but, were longer…read moregiving her the help she needed. Due to my wife's health and mobility problems, we were looking for a location that was closer to home. We went to Clear Choice Hearing Centers hoping we had found a solution. This was our first experience with Nick Spina. We were very impressed with Nick. He is knowledgeable and just as important, very courteous. He took time to find my wife's needs, and helped her find the hearing aids that would give her the help she needed, and also accommodated her physical disabilities. My wife is hearing much better with her new hearing aids, and we have full confidence in Clear Choice Hearing Centers. A good Hearing Instrument Specialist is very important to help you, or your loved one to hear as well as they can.

From the owner: Even though you may have had good hearing most of your life, hearing loss can gradually develop…read morewith no warning at all. Using a precision clinical audiometer, we test and evaluate your hearing. We can help with early detection of hearing problems. We have three great locations to serve you. Pell City,Al 205-338-3981 1911 South Martin Street Clinton,Al 205-755-8501 606 Jackson Ave Oneonta,Al 205-274-0333 5th Street North#5

I started having a strange combination of symptoms about a year ago that included nasal discharge…read morefrom only one nostril. I went to Dr Owen's because of the sinus issue. I was able to get an initial appointment with short notice. Dr Owens was very pleasant, thorough and competent. I later determined that my issue was Cluster Headaches which is a neurological problem but I greatly appreciated Dr Owen's prompt examination and evaluation.

I had my first visit here yesterday with Dr. Clark. When I made my appointment, I was soo…read morefrustrated with my ear issue after months of wax/wane symptoms. The office staff was very friendly and helpful and got me in pretty quick. The audiologist gave clear instructions for her testing and assured me that I'd get answers to my questions. After testing I saw Dr. Clark and his assistant (NP, I think?) in a small but efficient exam room. The assistant was as quiet as a church mouse but present. They LISTENED to me explain all my symptoms in detail. I didn't feel rushed or unheard. Then he explained my results to me, gave reasonable treatment options and a plan moving forward. I'd definitely recommend this office.

I love the Hearing & Balance Center of Gadsden because my husband had went through every other…read moreplace even Atlanta Emory Hospital to try and get the best hearing doctors available so that he could hear again! One night he went to bed hearing and the next morning he woke up deaf in one ear and 3% left in the other ear! He was frightened and couldn't read so he had to yell, I suppose thinking we couldn't hear him so we had to yell back so he could hear us because he couldn't read. He didn't know some language and all other avenues had played out to where there was no hope for him to ever hear again. My husband is a preacher, and this left him to where he couldn't hear prayer request or talk to the people he had to Council... we were at our wits end without nerves shot and nowhere to turn but to God! After much prayer my husband and I received a mailer from my mom about the balance & Hearing Center in Gadsden. We went with faith that God was going to answer our prayers through Mitch and Holly. After receiving some very expensive hearing aids to where we had to finance them, Mitch and Holly were so moved by our story they both were in tears as we were. Exactly two weeks later after being fitted for my husband's hearing aids they were tested. When we walked in that day he could not hear but 3%, and when we walked out that day he received 92% of his hearing back! This company is awesome and the people that work there are extremely awesome people that are God sent! Thank you so very much for the gift of hearing!

This place is truly amazing! Both of my parents have had hearing problems for some time now and we…read morehave seen many doctors, surgeons, and audiologists. This was the only place where the complete staff showed true compassion for my family. They weren't just trying to make a sell. They offer so many options on purchasing and financing and work with you if you are on a budget.

Having been on the receiving end of ear, nose and throat issues throughout my life, I've seen my…read morefair share of doctors. I've yet to find better than Dr. Poynor. He diagnosed my weird allergies and gave me allergy shots to alleviate them through college. Then, when I had chronic tonsillitis sophomore year of college, he performed the surgery to remove my tonsils and adenoids. (Note to self- get tonsils out as a small child, this is NOT easy to recover from as an adult!) Every time I go to see Dr. Poynor, I'm met with equal parts dry humor, adept intelligence, and art knowledge. Yes, I did say ART in relation to an ENT specialist. You see, part of the allure of Dr. Poynor is his love of the arts- he is an avid collector and an advocate for the Birmingham Museum of Art. So, when I'm feeling gross and sick, I know he'll make me smile and provide some fantastic tidbit about where to go the next time I'm in London or what exhibit has just been added to the Birmingham collection. Dr. Poynor is probably best known for his solution to infections in his patients: yes, you walk out the door with an antibiotic Rx, but the secret is the two shots you get before you leave. An injection of antibiotics gets to work immediately, and a small amount of a steroid helps the body move past illness quickly. Not the most pleasant thing, being jabbed, but I always know that I'll get better faster. Even when I've lived out of town, or out of the country, Dr. Poynor has always been on my speed dial in case of ear, nose, or throat related illness/issues because he does an amazing job and always makes me feel better. (The lollipops on the way out don't hurt either)... Five stars for Dr. Poynor!

I was in and out, but crazy VA sent me almost 2 hours away for a 15 min appointment. This is an…read moreaudiologist that is contracted with the VA to do compensation and pension claims. Their office is very clean. They have you complete the COVID questionnaire and a history screening sheet. They file your travel mileage for you. So at least there is that... but thanks a lot VA for making me take 1/2 day off work.

If I could make the number of stars negative, I would!! Dr. Bateman removed my thyroid and…read moreapparently during surgery damaged or removed my parathyroid. I was supposed to be in the hospital over night and was there 6 days!! He then let me go home and I had to go to ambulatory care at the hospital Mon, Tue, Wed, Thurs, Fri and then to the ER on Sat and Sun for IV calcium and potassium...this went on for 6 WEEKS!!! He never once saw me again and sent his nurse practitioner in to take my stitches out. He turned it over to his wife (she's a doctor too) to set my iv doses. Well after 57 IV sticks (and me begging for a central line that he declined when called) and 6 weeks of the same mess, I went to Birmingham. Dr, Bateman promised my parathyroid was still there and would pick back up in within a few weeks...is what he said. I went to the head of endocrinology at UAB and he said there was no presence of a parathyroid!! They did scans and extensive bloodwork. So every time I get a fever or bad stomach bug I end up in the hospital and I have had many complications because it causes low calcium (hypocalcaemia). I never had blood pressure issues until this and because of the parathyroid issue it causes me to have high blood pressure, well now my kidneys are failing due to all of this. I was told I couldn't sue beacuse it was a risk associated with the thyroidectomy, even though he never pointed that out to me. I WOULD NOT SEND EVEN SOMEONE I DISLIKE TO THIS MAN!!!

Make an appointment. Then wait. And wait. Have surgery, have some problems, make a follow up…read moreappointment and wait. Yesterday I waited for an hour after my appointment time, and was in the waiting room with people who were there before me. Rescheduled for today and its now a half hour past my appointment and I'm still in the waiting room. The receptionist and nurse keep apologizing but I've wasted all this time away from work to sit in a waiting room. Maybe next time they could tell me as I'm sitting there in front of them instead of my having to wonder what's taking so long after a half hour. Will update after the appointment.

Dr. Bateman removed my thyroid and apparently during surgery damaged or removed my parathyroid. I…read morewas supposed to be in the hospital over night and was there 6 days!! He then let me go home and I had to go to ambulatory care at the hospital Mon, Tue, Wed, Thurs, Fri and then to the ER on Sat and Sun for IV calcium and potassium...this went on for 6 WEEKS!!! He never once saw me again and sent his nurse practitioner in to take my stitches out. He turned it over to his wife (she's a doctor too) to set my iv doses. Well after 57 IV sticks (and me begging for a central line that he declined when called) and 6 weeks of the same mess, I went to Birmingham. Dr, Bateman promised my parathyroid was still there and would pick back up in within a few weeks...is what he said. I went to the head of endocrinology at UAB and he said there was no presence of a parathyroid!! They did scans and extensive bloodwork. So every time I get a fever or bad stomach bug I end up in the hospital and I have had many complications because it causes low calcium (hypocalcaemia). I never had blood pressure issues until this and because of the parathyroid issue it causes me to have high blood pressure, well now my kidneys are failing due to all of this. I was told I couldn't sue beacuse it was a risk associated with the thyroidectomy, even though he never pointed that out to me. Not only have I had many years now of being in and out of the hospital for this issue, I have had seziures due to low calcium, concussions from the fall due to seizure, teeth falling out, now in renal failure...thanks to Dr. Bateman. I WOULD NOT SEND EVEN SOMEONE I DISLIKE TO THIS MAN!!!

Met With Dr. Bateman To Discuss A Parotid Gland Tumor. He Fully Discussed The Cause, The…read moreRecommended Procedure And Post Surgery Expectations. The Surgery Went Well And After Surgery, Dr. Bateman Was Very Attentive To My Healing. He Is A Very Kind Person That Makes You Feel Totally At Ease Because He Fully Explains Why & How Procedures Are To Be Performed Healing Expectations. I Would Highly Recommend Dr. Bateman.

I'm new to town and was looking for an audiologist. This office and providers are on network for my…read moreinsurance. This is inside a big medical center so you need to allow for time to park and find your way inside. At level 2 is where you'll need to be from the parking deck to have a walkway either into the hospital or to the medical center for doctor appointments. The staff were all friendly. Dr. Roth (newly married, previously Dr. Hatchett) was very kind and informed me that my insurance doesn't pay for hearing aids. Taking this into account, she let me know the options I had moving forward. We were able to order a replacement battery for my current (older) hearing aids. She called the manufacturer and ordered this. Once it arrives, she'll be able to replace it in office. She also informed me of another program that may be able to assist me with getting new hearing aids. I really appreciated that information. I recommend this office just based off of my first appointment.

Excellent Audiologist and office staff. Very knowledgeable and efficient. Quick appointmentsread more

The medical staff are fine and competent people, the front office is rigid inflexible and uncaring…read more On three different occasions, including today, I or a family member has been turned away from an appointment for technical or monetary reasons. Today it was give us 111 dollars and change on you can't be seen. This included a back lab charge from November a co-pay I was expecting and a new lab charge that I don't even have a bill on yet. I'm legally blind on disability with a limited income, part of that I could have covered but I wasn't going to overdraft my account for the full amount, it's not payday yet. But nope it's all or nothing so the blind diabetic went home without seeing my Dr.

Dr. Helms is one of the most unethical doctors I've ever known. He's also one of the worst doctors…read moreI've ever known. I went in to see him about unusual chest and throat pain and he thought it was all in my head and prescribed SSRIs. It turned out to be a compressed nerve at C6 and C7 and it took me a year to get that diagnosis because I was screwing around with Dr. Helms and not a real doctor. Stay as far away from this guy as possible.