I had to leave a review because Elijah at O'Reilly Auto Parts truly went above and beyond to help…read moreus. Before speaking with him, I had called several other O'Reilly locations, and none of the staff were anywhere near as helpful or genuinely interested in assisting us. We were dealing with a very stressful and expensive car issue, and even though the problem wasn't his responsibility, Elijah made every effort to help us find a solution. When you're in a situation like that, having someone who treats you with patience, kindness, and a genuine desire to help makes a huge difference. He never made us feel like we were just another customer--he made us feel like he actually cared about helping. Outstanding customer service is hard to find these days, and Elijah is a great example of what it should look like. Kudos to you, Elijah, and thank you for turning a stressful experience into a positive one!

Out of all the locations I've been to this is the best. Super helpful, greeted as soon as I walk…read morein, given all the options, clean store etc etc.

The staff. Incredible people. We got new everything on our old 1976 Chevy and it's officially a…read moreclassic. We could not have done it without the patience of Corky and Mark. Thank you. It is a blast to ride in and drive.

Update 10/30/22 I…read moretook my car out for a test drive and heard a loud noise and noticed my headers and exhaust bolts were missing and the other side one bolt was sticking out not secured safely. I'm glad I found this issue at the HOUSE, if this was on the ROAD IT WOULD OF BEEN DEADLY ACCIDENT.

just recently bought 2 batteries for my diesel truck and had them install them. They did not…read moretighten clamps and dashboard lights went crazy. then almost impossible to start. Had to go to mechanic to fix. Paid more than $560 for the right to have to go to a mechanic later

I went there to get a new battery and was helped by Isaiah and Santiago. They went above and…read morebeyond. Isaiah installed the new battery and even checked my alternator and starter. Everything was great. They boys were very friendly and easy on the eyes. Great job!!

I noticed that a new store was going in on Kettleman near Ross and 99 Cents store. I was snooping…read morearound and the owner was kind enough and let me come take a look and take some pictures. Now, I can honestly say... Finally a GREAT Auto Parts store in Lodi. I am so glad this came into town because now I know I can get great quality parts. I needed help finding a part and thought I would try Napa because of the good name. The staff was very helpful and kind. The store was very clean and organized. I highly recommend!

Came here for their grand opening! What a great event they put on.. especially for Lodi! They had…read moreMetal Mulisha freestyle riders come perform in the parking lot. I was shocked by all the stuff they had inside the store. They not only sell auto parts, but they also sell tools, spray paints, and all sorts of other things I'm always in need of. They also had really competitive pricing! Support local stores and shop here!

They got me a battery for down there half the price of every single other major realtor O'Reilly's…read moreand AutoZone are double the price really good people really good business go to them

Love this Napa Auto Parts store. It's now the crew from Pine Auto Supply and Napa Auto Parts. You…read moreget that warm feeling that you're shopping local and the guys in the store are SO HELPFUL! That's key as a woman shopping for auto parts. Been having problems with my battery, and I called and they helped me troubleshoot over the phone then I headed down to the store. The guys came out and tested my battery. Love that they have the Graffigna Bros Auto Parts sign up outside. I remember seeing that when I was a little kid, and it's a part of Lodi history!

Súper cool guys and knowledgeable. Customer service over the top! LOWEST PRICES IN TOWN! Will shop…read morew them from now on! Recommend them.

I have used lodi auto wrecking many times over the years and have never been disappointed with the…read moreparts or service

In all the years of buying batteries, this morning's experience with Allison was by far the most…read moreefficient! We were greeted, served quickly, she is knowledgeable-asked all the right questions and we had the answers. We got in and out of there in less than 10 minutes I would guess. I would highly recommend this Pep Boys. We will go there first for any future needs.

Our car died at corner of Cherokee Lane and Kettleman. No power at all even emergency flashers…read moredidn't work. Called AAA and they were there immediately. They pulled car into Pep Boy and Allison was right there to assist. So grateful! Ended up just needing a new battery so we were in and out in 25 minutes. Stressful morning, but great people to help out .

Good experience great customer service they are super fast super friendly and knowledgeableread more

Drove an Hour to this place to pick up a part I saw on marketplace it was a Drivers seat for a…read moreLexus when I got there the seat was ripped up and had no power, Owner said seat was in great condition no rips and tears and was able to move the seat back and fourth disappointing.

I was in a jam. Going on a roadtrip at night and discovered both brake lights were out. I came here…read morefor bulbs and was greeted by a friendly, helpful young man named Kenny "Florida" who jumped right in to my rescue. Outstanding professional customer service! He installed my lights quickly and sent me on my merry way for a safe drive. He wouldn't accept a tip so I'm writing this review to give him kudos for giving such amazing customer service!

I was greeted as I walked in the door. The gentleman then came from behind the desk, helped me…read morefind what I needed. It was very nice to not look all over and be ignored. I will only trade there now.

Just one item…read more.. Re-packing Wheel Bearings... Mobil 1 Synthetic Grease $6.99 ( http://media1.ct.yelpcdn.com/bphoto/zjFKDhV-V1vIioZO0RQChA/l ) The only synthetic Grease sole at this Kragens. Can't complain about price. Nice & friendly counter person. Don't know why O'Reilly's Auto Parts just doesn't invest in a new sign... Kragen's is history...

Stopped in today for a small auto part from the store floor and approached the checkout desk, where…read morethere were three sales clerks. One rushing about, another on the computer, and one in front of me. I waited about two minutes without being acknowledge until I began to walk away, when the male clerk said, " I wasn't ignoring you....we are just busy with other customers." Looking around, I said, " I don't see anyone else here." He then replied, " Well, I am filling an order for a shop and, if we don't hurry, we will lose their business." I paid for my item and left. O'Reilley's has lost my patronage forever.