KARLA, you badass! The manager Karla helped me out today while also training a new guy. She helped me pick out and also put on my windshield wipers for me. Great customer service, super friendly, very helpful. Thank you. Call me if you want. ;) read more

just recently bought 2 batteries for my diesel truck and had them install them. They did not tighten clamps and dashboard lights went crazy. then almost impossible to start. Had to go to mechanic to fix. Paid more than $560 for the right to have to go to a mechanic later read more

I went there to get a new battery and was helped by Isaiah and Santiago. They went above and beyond. Isaiah installed the new battery and even checked my alternator and starter. Everything was great. They boys were very friendly and easy on the eyes. Great job!! read more

Just went in to purchase a sun screen for my CRV front window. The young gal came out to my car to measure it , and they didn't have the size. She suggested another car place , which I really appreciated. She went out of her way to help me. Thanks again. read more

Im a mechanic that Ive been coming here for 5 years and its a good place to get your tools and parts, whenever i look at the reviews for this store, i start laughing cause its ridiculous how many people complain when they dont get the solution to something they dont know what they want, to those people that wanna complain cause if you dont know whats wrong with your car then you shouldnt expect auto part shop employees to figure out the issue to your busted up car, im sure the employees would be working at a body shop if they had the knowledge and experience to get paid more if they were mechanics, so many of you need to put your pride and entitlement aside and have more patience with them, cause they do the best they can, and if you cant do that then work on it yourself and stop depending on others to fix your problems, Especially if you are a man! Stop complaining and do it yourself. read more

SCAM ALERT!!! DO NOT PURCHASE A BATTERY HERE... I purchased a Durlast gold battery a few years ago with a 5-year warranty. Between the time of purchase till now they only offer a 3- year warranty. They will not honor the warranty. They gave me $46 and change towards a new $230 battery. Buy from Costco or another establishment. Don't put yourself in a bind. Because when it dies, and it will, your screwed. The Staff was polite and helpful. The Blame falls on AUTOZONE. Won't see me back!!!!! read more

Ask for Jonathan! This autozone stands out because of his commitment to customers. Not only is he extremely knowledgeable on all things automotive, but he is a very helpful individual who will not hesitate to help out with your needs. Thank you JONATHAN! read more

Says posted ours is 9 o'clock closing I arrived three minutes before nine and the door was locked no employees in sight. Very unprofessional and I will definitely choose a different business in which to give my money, at least while I'm in Lodi. read more

The Check Engine Light was on .We visit AutoZone to get a Code/ of what maybe wrong with our vehicle. Being Seniors with no knowledge of the how to check it or where plug it in? So we asked the associate who also didn't know so we found where to plug it into but of course them didn't know where to find the item to repair it oh well read more

Dont buy a bettery or anything from Auto Zone.They r ripp offs and liars and wont give up higher up numbers.They accuse people of breaking there own batteries and they d8nt want ti give you any credit towards anything.Stay away from Auto Zone spend your money somewhere else.They are very very rude read more

Rude ass little young Mexican kid named Santiago working the front desk who I asked for help finding license plate locks or screws and he wouldn't even try to help me and he was clueless and was no help to even try to assist me. Idk why u hire people that don't know their job he should def be trained again if he can't help customers frfr headed to another auto store where I'm sure they can help read more

The best costumer service ever!!! They are really helpful and if they didn't know something they search it until I get it

I had my battery die and they said they could fix it. When I got there they told me I'll have to open up the car to tell them which battery it required and didn't even have the tools to make me do the work. When we couldn't check the battery they said they couldn't jump the car after I drove it there to get it replaced. Thankfully other customers were more helpful. read more

Could not have received worse customer service than I experienced here. Not only do they have very little knowledge of auto parts, not one of these lazy clerks could be bothered to get up off their stools and show me where something was. "If we have it it's on Isle 5", the only thing any if them could mutter. Thank god for Amazon. These clowns don't deserve to be employed. read more

Awesome workers that really helped me out above & beyond!!! I had a very stubborn battery corrosion problem & Jordan P. and a couple other workers (sorry didn't get their names) helped get my car back working correctly. I highly recommend shopping at this store!! Thank you guys Very much!! read more

i would put zero stars if i could. nobody helped me, and their customer service is terrible. i was'nt even spoken to once. i brought my things to the counter and the cashier named kevin rang them up as card i said "can i pay cash" and he said "um yeah" they need new employees. read more

If I could give no stars I would, I went in looking for wipers they told me the wrong size and also refused to help me put them on when I got home I realized they don't work at all for my car and it's now the 2nd time I've been disappointed and had rude customer service from this store. read more

Had to change my alternator and wow were they helpful! They jumped right in and gave me the reassurance that I needed! Thank you so much!!!!!!! read more

These guys (Jordan), saves the day. Customer service was outstanding as Jordan was extremely professional in finding the right battery for my Lexus (and props to them for having it in stock). He generously replaced it and I could not have been more grateful. Thank you, AutoZone and Jordan. read more

I have stopped at Autozone in Lodi twice now, and they have been extremely helpful and kind. Both times the service was excellent. They helped me find what I needed. I highly recommend this wonderful store. read more

The manager, Doug, Is super knowledgeable and always goes above and beyond to provide superior customer service! So glad to have this resource in the community. read more

In 10 years shopping batteries and having the new batteries installed by personnel in this store they told me they were short of staff and I had to install the battery myself. I told them I had a bad back and ankles and had no tools that's why I always buy batteries at Autozone. The guy just gave me an adjustable wrench and I socket. I couldn't put the battery clamps to hold the battery in place so at least he helped me. Not going to this store or any Autozone in the future additionally will tell all about this especially to all my senior friends Appalling read more

Save yourself the wait and extremely rude "customer service" and go to Pep Boys like I did.

Frustrated as we were with a dead battery, we walked out happy and satisfied. My ML500 wouldn't start and needed a new battery. They had what we needed in stock. Randelle was so very helpful!! She checked our battery, gave us a jump start to move our car into the shade and even helped my husband change the battery out in the parking lot. That is awesome. Talk about great customer service. We greatly appreciate it. Thanks. read more

AutoZone Auto Parts - Auto Parts & Supplies Near Me - Lodi, California

This location used to be fairly decent. Currently, they've staffed this store with lazy, young employees who do not know much about car maintenance and have poor customer service skills. I'm taking my business elsewhere. read more

Absolutely horrible service!! Two things if you want to teach you kids how to be jerks towards customers, this is the place second this store absolutely needs to be reworked as in teach the sales reps how important customer service really is and there are plenty of other options in Lodi, definitely lost me as a customer!!!!!! read more

Absolutely horrible. Took over an hour to buy a battery. Then she asked "how do you want your receipt?" I replied email. And then she hit no receipt. So in return mean no for some reason I can't get my 10$ core charge. On top of waiting over an hour because she didn't know how to use the system and had to call someone to get walked through the whole process and even better she is the "Manager ". God please save your self the hassle and do not ever go to the store and as for me I will never go back. This happens to 5/11/2019 at 6:00-7:02pm. For one battery. read more

The commercial they got is misleading due to it says they can put a diagnostic scanner on it but when I did go to do that they told me a check engine light was suppose 2 b on or showing so that didn't help me at all read more

Wish negative star was an option the lady was so rude and not helpful at all. Not only that she gave us the wrong part

Unprofessional and rude staff. Not willing to do what it takes to help out or accommodate guests. Disrespectful. If I had had any more issues with them I would have called the business bureau of automotive repairs. Just rude. read more

Bought a starter that went bad and had it replaced under its warranty. After having it for less than a week the new starter solenoid went out and Auto Zone refused to accept a return and provided me with poor customer service read more

Today, I returned an item afflicted with a defect. The employee was rude, and returned it to the shelves. Will never buy from here again.

Customer service is a joke don't call in to order or ask for any kind of info they're super annoyed , you will sit there for 15 mins waiting for someone to get back to you and on top of that they're rude to you . So over all a bad experience . read more

I am at many different auto zones often, Lodi being far from home for me. But Henry was the most friendly and helpful employee I had met. He went above and beyond. Thanks Henry. read more

I've been going to this Autozone for a few years. Knowledgeable staff, customer service is great, and they always have what I need in stock. Like today I needed a new battery, and Jose installed it for me free of charge. read more

Worst customer service! If you get stressed helping customers maybe you shouldn't work in customer service. He didn't want to help me install a battery because he needed to share passwords with his coworker. I went to Pepboys first and they couldn't do it but they were super nice about it. They gave me options and even offered to jump start my car! O'Reilly was great too and helped me with no problem. I will never go back to AutoZone. read more