Incredible and friendly service! Just completed my 8 year old daughter's consultation and shes no…read morelonger scared but excited to come back! From the greeting to tour, to conversations and explanations of xrays and teeth placement- everything was amazing. We love the esthetics and decor, vibe, cleanliness and customer service. Shout out to Amber- you're an incredible coordinator! Thanks team at Robison Orthodontics! You guys are awesome

One son only needed them for a year for a crossbite of molars and the other for two years for a…read moremild underbite. Very happy with the outcome. The staff has been nothing but patient, polite and respectful of my children who have special needs including one with autism. My children were always happy to go to every appointment. Absolutely the experience ever this is based on my experience with a bad orthodontist as a teen who damaged several teeth and caused a lifetime of pain. I have two more children who will go through Robison when they are ready!

The worst dentist I've ever been to took 6,000 dollars off my family and the day I got my braces…read moreput on told dr frosts assistant fried a hole in my mouth and all they had to say to that was here's a free toothbrush. I've had my braces on for 3 years I prayed 1,200 dollars of my last payment and they wouldn't let me get my braces off without a parent present even though there was no parent present when I was paying my own braces bill. Then made me leave when I had something to say about it. Dr frost is never in the office to help or watch over what his assistants are doing to people's mouths. Takes months to get in for a appointment too and every time you go into there office they chart everything you say or do while your in there office for example I was saying how I took a uber to my appointment and that was documented on my chart what that has to do with my braces and what's going on in my mouth idk what the coloration to that is. Overall plz save your money and don't bother w these people there ridiculous and customer service is horrible. If you want to sit w braces for 3 years even though your teeth are perfectly straight and want a hole fried in the top of your mouth then this is the perfect orthodontist for you!

I was referred to Frost Ortho as they were known to specialize in making your smile broad and…read moreachieving a full white smile with minimal dark areas. Well ever since Dr. Nichols left, my care at Frost Ortho was never the same. In fact I would have to explain what I wanted for my smile every time I sat down and saw a new doctor. I never once saw Dr. Frost. My smile was already beautiful but I had two gaps in my teeth to close. The only progress I saw was when I was under Dr. Nichols care. In my photos you'll see how amazing my smile was just under 3 months of Dr. Nichols care. Guys after three years, thousands of dollars and inconsistent care, I am very unhappy to report that my gaps are still in my teeth AND my smile shows less teeth than when I came in. Overall so sad to leave such a terrible review. I also called them to inform them that my gaps was reopening and they said they would call me back and never did. I tried calling again and ultimately I feel defeated.

Best place with the best experience I could offer great staff very clean place. Everyone there is…read morevery helpful. also great location and quality of my daughter's teeth turned right on point very happy with turnout was now she has a beautiful smile.

Insurance In-Network Patients BEWARE!…read more Dr. Wing was contracted with our insurance as IN-NETWORK. After running our insurance, Dr. Wing quoted us an in-network co-pay that was higher than expected. This caused us to call our insurance to find out why our share was so high. The insurance then informed us that Dr. Wing was currently under in-network contract with them and the co-pay he quoted us was MORE THAN DOUBLE the contracted co-pay. When we confronted Wing Orthodontics with the fact that they were in breach of contract (not to mention deceitful) by overcharging us by more than double, Wing still insisted that we had to pay more than double his contracted co-pay or find another dentist. So to summarize, we were led to believe that our co-pay was more than double what it actually was. If we hadn't taken the time to investigate with the insurance, we would have overpaid by more than double. It makes one wonder just how many other in-network patients this may have happened to.

I cannot say enough good things about this place. Where your kids need the service your yourself,…read moreThe environment is welcoming all ages. Dr. Macdonald and his staff always give you the time that you need, treat you so well, and everybody always has a big friendly smile. These days there are so many options for mail order Teeth straightening, but there is no substitute for the professionalism and expertise of seeing somebody like him in person. They offer payment plans And an unmatched professionalism. Support this family owned team, they are amazing, and you won't be dissappointed

THANK YOU to this amazing team for squeezing me in for an emergency appointment. Been a patient…read morehere for over 15 years, and will always recommend & give FIVE STARS!

I have mixed feelings about my experience at AO. When I decided to straighten my teeth, I chose…read morethis office because they had sponsored community events in the past. My first impression was that the office had a loud, club-like atmosphere with very upbeat music and a young staff. Everyone was friendly and professional, but the environment felt a bit unusual for a medical setting, and I personally felt slightly out of place. During my consultation, I met with Dr. Larabee, who was personable and confident. He estimated that my Invisalign treatment would take 16 months. I was surprised, as my teeth were not severely misaligned -- mostly mild crowding in the lower teeth that developed with age. He explained that I also had a cross-bite and jaw alignment issues, so I trusted his recommendation and proceeded. After confirming my insurance covered about half the cost ($2,500), I moved forward. The initial appointment involved extensive imaging, scans, and photos. About four weeks later, I received my first set of aligners -- 28 trays to be changed weekly, covering roughly six months of treatment. Attachments ("buttons") were placed on my teeth by his assistants, and staff members showed me how to insert and remove the trays. I did find it unusual that there were no scheduled check-ins during those six months. As a first-time Invisalign patient, I expected at least one progress visit to ensure everything was moving properly and attachments were intact. I was told to contact them if I had issues. Due to unrelated medical appointments, I returned one month earlier than scheduled. Dr. Larabee was not happy that I moved my appointment up, but he indicated my progress was on track. His staff told me I still had about 11 months remaining, which surprised me because my teeth already looked nearly straight. Adjustments were made, including smoothing some edges and creating space between lower teeth to close a gap. New scans were taken for the next phase. When I returned for my second set of aligners, I was given only 9 weeks' worth and told I would be finished with my treatment afterward. This was unexpected given the original 16-month estimate. I did not receive a clear explanation for the shortened timeline. Additional attachments were added (also not communicated at my last visit), and one fell off the same day. The earliest repair appointment was a week later at a different office location, which was inconvenient. Ultimately, my active treatment lasted about 8 months -- roughly half the original estimate. While I was pleased to finish sooner, I was disappointed to learn that the total cost remained the same despite the significantly shorter treatment time. I had only 3 appointments with Dr. Larabee during the entire process. Patients should be aware that the fee is for the treatment plan as a whole, not the actual duration, and additional fees will apply if treatment extends beyond the estimate. I am not happy that I still owe $850 for a service I am no longer getting. At my final visit, the doctor was running about 30 minutes behind schedule. I expressed concerns that my crossbite did not feel fully aligned and his assistant agreed with me. Dr. Larabee said it was related to jaw structure rather than tooth position, but Invisalign should have fixed that issue. Minor contouring was performed, but not to the extent I had hoped for. I asked him to do a little more and he said no, because it wouldn't look feminine. I really like the look of the teeth that are all one length and a nice straight look across, but he wouldn't do that for mine. I was offered a retainer membership plan ($895 for four years plus $50 per replacement set), which also included some teeth whitening gel or the option to purchase retainers individually for $500 per set. I declined. Patients should carefully consider which option makes sense for their needs. My friend, who is a former hygienist, has had her retainers for years without any issues. It would have been nice for them to apply the $850 I owe toward the plan. The office provided a small "congratulations" gift (a bag of candy) and advised me to continue wearing my aligners full-time for another week until my nighttime retainers arrived. This did not make sense to me. Why not wear them only at night? When my retainers were ready, I was required to schedule a pickup appointment rather than simply stopping by, which felt unnecessary. Overall, my teeth do look better. However, the experience was marked by inconsistent communication, scheduling frustrations, and cost concerns. I recommend carefully reviewing the contract, asking detailed questions about timelines, fees, and follow-up care, and making sure you are comfortable with the treatment plan before proceeding. While the clinical outcome was mostly positive, I personally would choose a provider with clearer communication and a more patient-centered approach if I were to do this again.

Amazing Dr. L, amazing and Caring staff. Wait time was minimal. I'll always recommend this office…read moreto anyone needing an orthodontist. They also have the sweetest dogs to entertain my daughter. . And you get ice cream!!

Jenny the receptionist is very rude when calling to reschedule appointments. I would suggest…read moretalking to her about her passive aggressive attitude

This was the last set of braces for my boys and thank goodness! Son had braces removed when I as…read morethe parent advised not to remove until final insurance payment received. They removed them even though system noted. Went for follow up retainer appt and nope retainer not ordered. So waisted 45 minutes for nothing. Front office staff doesn't communicate with back office. When we walk in there are staff just chatting at the front desk rather than working or calling patients or validating retainers have been received.

We are on child #2 with braces. We love the ease of getting in and being seen. There is never a…read morelong wait. The hygienists are so sweet. The office staff is the best and so easy to work with. They are always doing fun contests. They have rewards app where kids can earn points to turn in for fun rewards, and we love the annual party at Big Surf. They have a frozen yogurt machine that my kids love to get after every appointment. It makes a pleasant end to every visit. Dr. Macdonald is kind and very professional. He takes the time to talk to me and his patients. The office is decorated in a beach theme and it sets the tone of a relaxed atmosphere. I had consultations with a few orthodontists before we decided on Macdonald. It's a 15 minute drive for me, there were a lot of offices closer to me, but I wanted someone I could trust and the cost of the braces came in $500 less then other quotes we received. It's been 3 years with 2 different kids and my youngest is 7 years and has a difficult mouth needing a lot of work, but I'm so hap

The workers are so nice and they did a job I also love that they are always matching and have such…read moregreat attitudes!

Everyone was super knowledgeable and my consult went amazing. All my questions were answered. Would…read moredefinitely recommend this place!

Very organized and friendly staff. Currently in our 2nd kiddo with braces through Dr Curtis and…read morehad nothing but a good experience.

I can't say enough great things about Dr. Judd! I started my Invisalign journey in Georgia and…read moremoved to the area in the middle of my treatment. I was a little nervous about switching providers but Dr. Judd made the transition seamless. He had an office in Queen Creek where most of my appointments were held, but sold that office in 2024 shortly after I completed my treatment. I visited this Mesa office several times for scans and a follow up after the other office closed. He took the time and care to evaluate my case and gave me his honest, professional opinion. He recommended switching to metal braces for my lower teeth as it was the better and more effective option for my needs. Invisalign just wasn't going to get the job done the way we had hoped. He was also upfront about the fact the due to my past dental work, my smile wouldn't be "perfect," but he made sure I was truly happy with the end result before completing my treatment plan. Dr. Judd is kind, thoughtful, and passionate about what he does. My husband and son also transitioned their treatment plans to Dr. Judd shortly after I did, who also took great care of them. We're grateful we found Dr. Judd!

Very disappointed and concerned about the lack of professionalism and integrity from Dr. Jason…read moreJudd. Work quality went downhill after his partner left. The practice now seems to be focused on economics more than it is focused on patient care.

Both of my children (10 & 17) went through their orthodontic treatment at Garn & Mason. I have zero…read morecomplaints. The payment plan was reasonable, even with two in braces at the same time, I'm talking like 1/4-of-my-car-payment, low. The staff remembers you and is all very personable and seemingly happy. The coordinated logo shirts for different holidays and in different themes was fun to see. We would definitely recommend them to anyone looking to improve their smile!

I think I will be eternally grateful to Garn & Mason. On the evening of 8/27 the bonding around my…read more20 year old permanent retainer started chipping away and though I would like to have my dentist replace it, in the meantime I was very worried it would get worse and fall off. My dentist is not open this Friday and I was so unsure what I would do. I called Garn & Mason just after 7am and Julie was able to get me in at 8am that day to apply some new bonding. Absolutely great experience and certainly will be the place I go in the future if I need any orthodontics.