Transgender unfriendly and unprofessional. Made the experience unwelcoming and scary. An older blonde lady with a silver flower accessory worked on me at 2pm 5/18/26 when my bottom wire came off. She refused to call me the right name or pronouns despite it being listed in front of her on the computer, and asked me "Is this still your name?" like I was being ridiculous as a child (I haven't come here in years). She then argued with me over changing it in the system despite it being legally changed. Additionally, she dropped something in my mouth. She panicked and called over someone else for help. I can feel it in my mouth so I lean forward to get it out and she pushes me back down, then five minutes later says "oh, it fell in HER cheek." I was terrified it was going to fall down my throat and cut me or something. I will never come back due to her intolerance and incompetence. A total embarrassment to not only this establishment but the entire industry. read more

First impression is not good. 5 minutes after my kid sits down she acknowledges the window sill and said "this place needs to be cleaned" so I asked "oh ya how come?" Very dusty. We waited over 40 minutes for our appt and no one apologized when they took us back. Had to ask what was taking so long like 2 times. Won't be using this place when my kiddo is old enough for braces. Everyone was very polite and kind but my time is valuable and the fact that we almost waited an hour after our appt and I had to be the one to see what was going on is enough for me. read more

We're partway through the experience but it's going great, they're very kind and my daughter's teeth are doing great!

This was our first visit and the staff and doctors were friendly, professional, and informative. They examined my sons' teeth and provided several options for braces and Invasline with their benefits and expectations for treatment duration and expenses. Their presentation of options was concise and very constructive. read more

We have been clients for going on a year my son got braces and everything has been great. They are very knowledgeable and caring. The front desk people are polite and friendly. We are very pleased with everything. We recommend this place. read more

We've used Rollins and Peterson for two kids. The staff is amazing! They do a great job of explaining every step. There is a point system for the kids to earn points for brushing, etc. The pricing is competitive with other orthodontists in the area. We highly recommend Rolllins and Peterson. read more

My teeth have moved so far!! My smile is going to look amazing! Thanks!!! The staff is amazing and kind! They have the best awards!

Super helpful and patient. We were recommended to come here and we are so glad that we did. Office has been helpful with working with my daughters anxieties and frustrations as they are helping her work onn her smile. read more

I had a few consultations with other orthodontists around the east valley before deciding to go with Rollins and Petersen for my Invisalign treatment and I couldn't be more happy with the treatment I've received. While I still have a few more weeks to go until I am finished with treatment, I am already very pleased with the results and would easily choose them again if I had to do it all over. Both doctors are very knowledgeable and the front desk is always so kind and accommodating. They have 4 offices in the valley and it's been very easy to schedule and reschedule appointments when needed. Plus, they offer a rewards program where you can cash points earned for gift cards and movie tickets. I will be referring all my friends and family to Rollins and Petersen! read more

I love going to Rollins and Petersen! They are nice, caring, have snacks, drinks, games and contests in their office for patients to enjoy! I have never had a bad visit there. - Nathan McCants read more

We are so pleased with everyone at Rollins and Petersen!!! They have been AWESOME with us and our son Joshua Merrill !!!! Josh got his braces off on Monday, and his teeth look AMAZING!!!! He smiles a lot now and he feels much better about himself!!!! Now it's our daughter Cassie's turn to get her braces on. I know her teeth will look just as great as Joshua's!!! I may even get some for myself!! Thank you everyone at Rollins and Petersen, we are so lucky to have found you!!!! Thanks for being such an AWESOME place!!!! Sincerely, Candace and David Merrill ~ read more

Rollins & Petersen Orthodontics - This is our son Josh Merrill !! His smile looks so AMAZING!!! Thanks to everyone at Rollins & Petersen !! You guys ROCK !! - Orthodontists Near Me - Mesa, Arizona

Several of our family members are patients here, past and current. We are always treated with smiles and courtesy. I really appreciate how they they try to always be so helpful and kind to us. It is such a pleasant feeling here. And best of all, the work they do for our teeth and smiles is fabulous. Thank you Dr. Rollins and Dr. Petersen and staff. Thank you for being so wonderful with what you do. read more

Doctors have been wonderful. Unfortunately an existing crownpost broke leaving me without a front tooth. This month when I got the new trays I was worried about 8 more months of no tooth. Nicole took her time to match the color with a paint type substance and hand painted the trays for the first 3 and said she would do all 20 by hand. I was floored because it looked like a tooth. A couple hours after I left she called and said she made me a removable tooth to put into the trays instead. She totally went next level! Nicole renewed my faith in humanity and customer service. I recommend everyone here and most importantly Nicole because she makes the difference, Thank you! read more

Dr. Peterson and the staff at the Mesa location are truly amazing! We have had 2/3 of our daughters braces done there and could not be more pleased with the results. They are very efficient and accommodating when booking appointments, the staff is so friendly, and the professionalism is impeccable. My girls love the hygienist staff and frequently tell me how funny and lighthearted the conversation is while getting their work done. Amy at the front desk is such a warm and welcoming person and always makes them feel special. I cannot recommend them highly enough!! read more

The entire staff are lovely, welcoming, and very informative. They run their office very efficiently and are always considerate of our time. All around WONDERFUL experience. read more

I am pleased to recommend Dr. Rollins and Dr. Petersen. When I first came in to discuss the rapid palate expander with Dr. Rollins, I was unsure if I would choose this method or another being used by an orthodontist whom I had seen. Dr. Rollins took time to discuss his opinions on why he believed in this particular way of expanding my 7 year old's palate. The same questions had irritated the previous orthodontist who was proud and condescending. When I asked the previous doctor if he could show me any supporting dental studies or articles on why his method should be considered better, he simply told me to look on the internet. Dr. Rollins, on the other hand, said "I will find an article in the Journal of Orthodontics for you, since you will not be able to access those studies on your own." And he did! I was able to make the right decision with his added help. He is always so kind and gentle. My daughter trusts him and only wants to see him. The other day, however, Dr. Petersen was on duty. It was the first business day after Christmas and it was unusually busy. Dr. Petersen approached and my little girl became anxious. I told him immediately that she was nervous because she doesn't know him yet. As extremely busy as he was, he began talking to her, "I am Dr. Petersen. I should tell you first off that I am a little weird." She reluctantly cracked a smile as he continued. "I have 7 children and I'm soon going to have the 8th! Well my wife will have the eighth actually. My son has the same palate expander as you." Then he asked her questions and soon she was relaxed and feeling safe again. He even took the time to answer her question about the difference between white and red blood cells. I think his ability to detach from the pressure of an extremely busy day and to be able to slow down and focus his attention on a little person who needed reassurance was most admirable. What a great team, Dr. Rollins and Dr. Petersen. P.S. They were recommended by ABC Dentistry for Children. I have also reviewed this excellent dentistry. read more

Did a great job with both of my sons, Eli and Harrison. Starting on the third son now, Lucas. Have and will recommend again ! Chris Phillips read more

We love Rollins and Peterson!! They are the BEST!! Every appointment was great and all the people who work there are friendly, professional and kind. I would recommend them to everyone. The doctors there really know what they're doing and have always made us feel important. They don't just rush us in and out. We never have to wait long in the waiting room either! read more

Rollins & Petersen Orthodontics - Braces off and his teeth look AMAZING!!!!! - Orthodontists Near Me - Mesa, Arizona

This is a great office. Rollins and Petersen Orthodontics have provided great services to me and my three children. We always feel welcomed. Super friendly staff that is always willing to help and answer questions. I would recommend them to all family and friends. Thank you for giving us beautiful smiles! read more

Rollins and Petersen are the best! We had a few consultations with different orthodontists before starting treatment for our daughter over two years ago. Her treatment plan was not typical, as she had multiple issues to be addressed. I was confident in my decision of choosing them from that first consultation and am now just as confident in recommending them to anyone. The office staff is always extremely helpful and friendly! read more

This place is awesome, I love the Dr's and the staff. This is daughter number 2 getting braces. The sad part for us, is that we are moving out of state. My daughter is half way through her braces. So now need to find new dr's. I just hope they are as great as Rollins and Peterson. read more

The absolute best Orthodontist in the Mesa area. Both of the doctors are amazing and were able to put my daughters at ease. Two of my children have had thier braces done here with excellent results. On top of that, the front office staff is always welcoming. They treat the kids like family right down to being interested in how they are doing in school. After having a terrible experience with another orthodontist, I cant say enough wonderful things about Rollins and Petersen. I would give 10 stars if I could. read more

Excellent customer service and great staff. Very pleased with my daughter's teeth. It was very convenient to be able to have adjustments made near our home. read more

Took my daughter in to get braces on today & they were so easygoing and relaxed, which helped her relax as well. The front office staff is beyond friendly! They make you feel at home. The dr and other assistants were very thorough in teaching her how to care for her teeth while wearing braces. I love that they offer the Patient Reward Hub that encourages patients to earn points a variety of ways that can be redeemed for gift cards to several stores & online shopping. It makes the whole process more exciting. I highly recommend Rollins & Petersen Orthodontics! read more

My son was really scared to visit the orthodontist. Dr. Rollins, Toni, and the entire staff made me and my son feel welcome. We were able to start braces right away and my son left with a smile on his face and excited about all the great prizes he can earn. The moment he got home he brushed his teeth. What a great team! read more

Rollins & Petersen is the best!!! The office staff is always super friendly and helpful! Dr. Rollins is awesome! He always takes the time to chat with me and see how I'm doing. I'm so grateful for his awesome work and now I have a smile to be proud of! Kenadee S. read more

I love Rollins and Peterson because before they do stuff to your mouth they let u know in understanding they treat u with great care and also they make sure everything feels alright and if u have any questions read more

I've been a patient at Rollins & Petersen Orthodontics and have taken both of my girls for treatment. The staff is courteous and helpful and the office is clean and modern. I love that they provide great incentives that encourage the kids to help keep their teeth clean! read more

Great office! I highly recommend Rollin and Peterson. Friendly, knowledgable, and genuine. Dr Rollins has gone above and beyond. Thank you!

Amazing doctors & staff!! I have been coming here for 7 years and never once had a bad experience! I can finally say I have pretty teeth all thanks to them! read more

My daughter just had her braces put on, they are very nice, personable and professional. The orthodontist and all the assistants were awesome. Definitely recommend coming here for your braces. read more

We have only had positive experiences for the past two and half years here. They are awesome and my daughter has an even more beautiful smile now! read more

Amazing dental team! Its been a year+, and my top braces are off and just love how my teeth look. 3 more weeks until the bottom come off...So excited to see the final results. I highly recommend to anyone looking for an Orthodontist. read more

Wonderful office staff! Dr Rollins and Dr Peterson are very professional. Takes time with each patient. I have taken 3 of my teens to this office, wouldn't go anywhere else. Love the snacks, and contests. I highly recommend them! read more

The doctors and staff are some of the best we've ever been to; they seem to really care about us as patients and attend to our every need. The best recommendation/review I can think of is to tell friends and family about Rollins & Peterson Orthodontics and that's exactly what we do. read more

Took my daughter in for a consult and had a wonderful experience. Dr and staff were amazing!

My daughter got her braces on Monday and we were very pleased with the amount of time they took with my daughter and us in regards to explaining every move and what is expected from them as well as us. Customer service is top notch with Dr. Rollins and his team. read more

BEST Orthodontist EVER!!! They really care about their patients and the office staff is AMAZING!!! I love my new smile...Thank you, Rollins & Petersen! read more

Fantastic experience. Always helpful. Staff is great! My son has a gorgeous smile to prove it!!!!!!

We are very impressed with the facilities and the staff at Rollins and Petersen. Everyone is friendly and helpful. They are very mindful of your schedule and get you in and out quickly. The waiting room areas are family friendly and spacious. read more