Victor is just WONDERFUL! He always provides terrific levels of customer service and makes certain…read moreto clearly explain any questions I have. I have found him to be honest and helpful. Victor is the ONLY one in his shop that I want to work with!!! Absolutely the very best! The rates are AWESOME especially compared to big box stores like MicroCenter. By all means...please support this small business. You won't be disappointed!

Service with a smile since 1988!…read more Bought a refurbished Lenovo laptop top for $185 upgraded to 16GB for $25.00. I didn't need anything fancy so this is perfect.

Tom did amazing and extremely timely work recovering my data. He recovered all of the elements that…read moreI wanted and charged a fair price for his services! I would absolutely recommend him to friends!

There is no one I trust more with my computers than Tom with MacHeroes. Over the years, he has…read moreconsistently provided expert advice and solutions to keep my aging Mac running smoothly. From hardware repairs and upgrades (like installing a new solid-state drive to extend my Mac's life) to software optimization and data backup, Tom's expertise is invaluable. He always takes the time to explain the process, which is both informative and reassuring. When it was finally time for a new computer, Tom helped me choose the perfect model and set it up for my dual-monitor workflow, all while staying within my budget. Tom is professional, friendly, patient, and incredibly fair with his pricing. A solid guy with solid expertise.

After giving the tech the information about my laptop he never responded. Would not recommend.read more

Tom and RMG have always been top notch in helping me through my computer issues. And for me, the…read moreolder I get, the more computer problems I seem to have. I'm 67 and have been diagnosed with Lewy Body Dementia. Obviously, I would be a great person to look at if Tom and RMG had any opportunities to take advantage of me. THEY HAVE NOT! I've probably been using Tom for 10 to 15 years. I have absolutely zero complaints and nothing but good to say about Tom and Rescue My Gadget. For people like me (who often time inadvertently cause many of their own problems), Tom is your guy. He will get to the bottom of your problem and will never say an unkind or condescending remark regardless of the circumstances.

The down home manager and his wife are glad to help and not charge you a outlandish price.read more

After trying a "chain" store that fixes stuff, I had no luck getting my laptop to work. So I tried…read moreTXK and they have been my savior! They cost about 1/3rd the cost of the "chain" store, and they fixed my laptop right the first time! I highly recommend TXK for whatever your needs may be!

My wife called this company, and the tech came over. They apparently were at the home and worked…read morefor 45 min. During this time, this "tech" said that my wife needed to get an external video card, then showed her a GT 1030 on Amazon. When I got home, I removed the graphics card in her computer, and put it in mine, it worked fine. She texted him, and told her that there was no way I was able to do this, as the video card is soldered in. I looked at the picture she sent me, and it looks like this tech was "testing" off of the onboard video card, and he pointed to the back of the computer where a graphics card would go. Somehow in the hour that the tech said he looked at her computer, he somehow didn't look at the entire glass side of the computer and didn't see there is already a GTX 4070 graphics card in there. As she was asking more questions he sent back, "I can see that your looking for a way out / to not to have to pay for my x1 hour service call x2 Comments... I don't care who you would have called / no one would cary every possible video card to be compatible with every PC. 2nd / At this point 1 am simply going to 'wave' my x1 hour minimum fee, so you can find somebody else to troubleshoot the problem... Good luck and hope you find a solution to your PC's video problems..." I've not had a service person be so rude, after not even trying to do their job. There is a difference between looking not pay for something and getting what you pay for. I ended up taking my wife's computer elsewhere. They were able to diagnose that the motherboard was bad, replaced it, and everything was working by the next day. I will not ever be bringing my computer to this company, and letting anyone I know, not to do business here.

Robert is great! I'm technology challenged and he's always so patient with me. It's a pleasure…read moredoing business with him!

I took in my Lenovo laptop because I thought it needed a new network card. They diagnosed on the…read morespot, applied a software fix and I had a working laptop in 10 minutes. Amazing Service!

Within two minutes of entering the door, my problem was solved and for a very reasonable price…read moreworking again. Definitely going back here for any future PC issues. My Dell notebook was not charging correctly. I walked into a large competitor earlier in the day to find there was a 39 minute wait to talk to someone... Direct Computer personnel were friendly and knowledgeable.

They are very knowledgeable about computers of virtually all types and phone repair. They are also…read morereasonably priced $-$$. Would HIGHLY recommend

So I found these guys online and after using them the first time. I thought they was good people…read more Boy was I sadly mistaken, the first repair on my kids phone was good and on-time with no issues. The 2nd I took my Fiancee's laptop in to get a battery done. Was told it would be 3 to 5 days, dropped it off on tue, didn't bother them or even ask about it tell the following wed. Went up the following wed and was told the battery had no come in. No problem came back in on that fri, was told still no battery. They needed more time, it took another whole week. They didn't offee no discounts no nothing!! I would think twice about using these guys on your repairs!! I don't buy the bull shit story blaming it on shipping!!! Beware beware and beware. If this review costs them even one business opportunity then my goal was accomplished. I hope it costs them more....

Clyde returnd my call within half an hour. Told him my issue and he walked me through a simple way…read moreto scan and fix my computer with a free download. Super friendly and he didn't even ask for compensation for the consult. He won my business.

Been using Geeks or Us for several years. Recently had a situation where I couldn't log into my…read moreWindows 10. It caused a big problem and took me offline for over a week. Called Clyde on a Sunday and the Geeks came in and were able to save my info to a different computer over the course of the week. It saved me a lot of headaches. They've always done a good job for me.