Very unprofessional group of people. Dealt with Q in sales and Lucy in finance. I purchased a new car back in March, still waiting on the license plate, Davidson Co Clerk office has NO record of the car being registered by the dealership, therefore I HAVE NO TAG! The temporary plate expires in a few days and no one from the dealership can provide any assistance at all, it's all a big game to them.. No wonder the turnover rate is so high at this place! read more

Service department trying to take advantage of my daughter. She had her vehicle towed in there because the check engine light came on again after we had the codes cleared. Now they are trying to say that having the codes read by someone else voids the warranty. Not a way to run a business. read more

By far the worst experience we have ever had buying a new car. The financial person we worked with was either trained to run a scam on you or learned to do it on her own.... We caught the issues as soon as we drove home and reported it back to our sales person and sales manager, after 5 months we are still waiting for them to return several thousand in funds....Of course both the sales person and sales manager are no longer there... They say they mailed the check 6 weeks ago, yeah right. We only went there because of the warranty they advertise, I would not trust that one second.... We will certainly be taking our Palisade to a different dealer for service...BE CAREFUL dealing with these people. read more

Worth the drive from Nashville! Scott Irwin and Sierra Molloy gave us outstanding service and expertise on our 2024 Hyundai Tucson. Best customer care we found anywhere! Highly recommend Wyatt Johnson. read more

Never met anyone who likes shopping and buying a car. I have bought 13 or 14 different cars over the years, but this was my first brand new one. I am new to the area and a guy at my new job referred me to Tyler Hawks and said he could get me "any type of car, new or used". Tyler works at the Wyatt-Johnson Hyundai dealership in Clarksville but Wyatt-Johnson owns 80% of the lots in town so they literally have access to every male and model, new or used. Not a lot of used options on the lots to I looked into new. Tyler talked me through the different brand and styles, pros and cons. I finally settled on two. One at his lot and the Kia Telluride at their sister lot. Tyler coordinated so we could get both SUVs side by side after test driving them both and we looked then over hard going over the details. Finally picked the Palisade. It was a no pressure, even fun, experience. We laughed a lot even dealing with the finance guy which never happens! Fair negotiator and an honest straight shooter. I not only recommend Wyatt Johnson, I highly recommend Tyler Hawks! Thanks Tyler!! read more

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Had appointment for oil change at 11 am. At 1:30 I'm still waiting!! I asked what was going on and was told that it would be at least 2 more hours. What about my other appointments that I had. Not a great way to spend my day off. I do not recommend this place and I will not be back because each time I come the waiting time gets longer and longer. I update. They did give a discount for the long wait time. So that was very nice of them especially since they didn't have to. read more

I was told there was a miscommunication, but I would classify it as absence of active listening. At any rate, I dropped off my car for a recall service. The first fail was with scheduling after a warning light came on about the hybrid system. The young lady scheduling the appointment listened to my concern and scheduled an appt for almost 8 weeks out and said she would check for cancellations and call if there was anything sooner. Sure enough, she called the next day and left a message stating she had one (within the upcoming 7 days). It took me 20 minutes, but I called back and the male answering the phone stated there was no such appt. That answer would have sufficed, but I reiterated the details of the message I received and provided the name of the person leaving the message. The male proceeded to explain no one worked there with that name. Fast forward to dropping the car off after calling again and reaching the same female who looked for cancellations (booked appt to come in 3 days later). When I drop it, I was informed there were no loaners available, but maybe there would be later if my car was needed overnight. I was told it would be a 2 hour wait to check it and was asked if I had someone to take me home. I confirmed I did not & received a response of "hmmmm". After informing the tech I'd try walking home, I decided to call back to ask if a courtesy ride service was not availble at the location or just not available for the moment. I was disappointed after hearing the answer. On the other hand, I've heard very good things about Wyatt-Johnson and so I would say this os an isolated incident. read more

I was in contact with seven Hyundai dealerships before choosing Wyatt Johnson to purchase my 2024 Elantra Limited (amazing car!). I made a great choice in choosing to do business with them. All aspects of my Elantra purchase was top notch! The Sales Consultant Kai was so informative .. knew all details about the Elantra and it's awesome tech and was able to communicate this in an understandable way. His professional yet laid-back manner was appreciated. I recommend asking for his assistance. Also, the Sales Managers Deryk and James went above and beyond in addressing specific requests and giving a price that I was pleased with. read more

Do not take your vehicles here for service. They will open sealed letters that say "Happy Valentine's Day I you" after rifling through your glovebox! Even with the warranty coverage they denied the use of a loaner for 3 days claiming they ad no loaners until Hyundai Corporate office called and all of a sudden they have 5+ loaners? Shady service department and even shadier managers! read more

Wyatt Johnson Hyundai - Letter was ripped open by personnel at this dealership. - Auto Repair Near Me - Clarksville, Tennessee

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Absolutely massive thank you to the Sales Manager! (I think that's who it is, can't remember his name right now) but hopefully everyone can get a car from him because he got me in a 2024 Subaru Crosstrek for an amazing price! Will forever be grateful!!! Thank you so much!!! read more

Wyatt Johnson has had my Genesis g80 for a week. I took it in for regular maintenance after they sent an email telling me what I needed. My brake light had come on and I was told I needed back brakes and 2 new tires. I said ok. The brake light didn't go out and I was told they needed to do a diagnostic to determine the problem. I thought it strange that a diagnostic had not been done before any work. Now I am being told it needs the sensor at a cost of about $2000. I purchased the warranty that covered all electronics when I purchased the car. Today I was told the warranty company is requesting pictures of the sensor, the degree to which it is not working and they have to take it apart or tear it down to declare it not fixable or what price if any I will have to pay. I was never told this when I purchased the warranty. They are now waiting to see the results and send to the warranty company and it will be another 2 days before they know the answer. That's 4 days for the warranty company to say they will replace it. Wyatt Johnson has excellent PR and advertising. What they do not have is the staff to expedite or merely services . A week at the service dept for maintenance is much too long. They did not offer me a loaner but told me they could provide me a rental at my expense. I am between a rock and a hard place. They have my car and I have none. I asked if they would be able to bring my car to me when it was ready and they told me only sales people could do that. I am going to call my sales person as I live in a different city from the service department with no way of getting there. Where I live it would be easier to find a unicorn than to find an Uber or Lyft. This is a nightmare. I wish better luck to all other customers but I am sure I can not be the only one dealing with this madness. read more

Not again. The first photo was an event that took a while to resolve. Multiple trips to dealer. My few times here have not been great. This review is a little late to hit on here I have a busy work schedule. I brought my car in for a 70k-80k mile tune up. I dropped off car and later on Wyatt Johnson even called me up with recommendations that they find during their initial inspection. I appreciate that. My problem is I never had a leaking tire when I dropped off my vehicle. When I pick up my car a couple minutes on the road my low tire pressure light turns on. NO BIG DEAL I will air it up at home. Well it is A BIG DEAL because 1 of my tires is actually leaking and will not hold air pressure mire than a few hours!! I do not have time to just keep going to the dealership and leavening work I have to finding a ride every time to drive me afterwards . I don't know what the deal with the leaking tire is but after paying shy of $700 I don't want to pay $200+ for a new tire or $70+ for used or a patch kit. What the heck. On top of this the ABS recall was NOT actually completed come to find out... paperwork states it was completed and I get told Via email and phone call to come back that the part was still on order and they never did the swap after talking with the technicians. I feel like there is a disconnect between the front desk people and the mechanics. wish me luck. read more

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You can tell a lot about customer service not when things go right, but when things go wrong. Took my 2020 Palisade in for oil change & tire rotation a week ago. Wait til the end for the big mess up. Two issues on that day. Air filter and lost key. Air filter - took an extra 20 minutes to get on the bill, while I waited. Ended up removing it, putting the old one back in, and not paying for it. Lost key - when they brought my car around. Took another 20 minutes to find the key, yeah a keyless key so had to be in the car to drive it. No one knew where it was. Ended up under my cup in the cup holder. Why did they move my cup? The biggie though. Went to Sam's to have 4 new tires put on today, a week after the tire rotation. Sam's workers nor I could find the lock socket for the wheel lock. WJH is the only place that services my car. When we couldn't find it I called WJH. Of course the tech that worked on the pal was not there. After talking to a Bob the service technician, trying to explain this was not my fault for 20+ minutes, it was decided by them that "this happens 5 or 6 times a week" and they couldn't do anything about it. They were going to look for it the next day and let me know when they found. Yes they know they lost it! Eventually I had to drive to WJH and there was "no guarantee that they would be able to take it back or find the socket", but I could "try to get it back to Sam's" if they found it once there. Mind you they could have EASILY driven the sockets they had to Sam's, being their mess up and all, but instead I had to travel on the busiest road in Clarksville on a Friday night and "try and get back". Once there, there was NO APOLOGY from them. Bob did point out how he was they guy i yelled at for 1/2 hour on the phone. I told them I wasn't mad at them individually but the company they represent is not doing their job. They took it back, I waited 15-20 minutes and they gave me a used, greasy, spare socket to take back. HORRIBLE SERVICE! Like I said, everyone's good on the good days, but what does your customer service look like when you, the company, messes up? Now we all know. Very unprofessional, very Poor customer service, and horrible at communicating, apologizing, and trying to make it right. Daniel Jenkins, service manager, you should be extremely disappointed and ashamed of your customer service in your service department you manage. read more

I'm an 18 year old girl who came in for a service. This was my first time and the guy added additional services but did not tell me. I was suppose to get a traditional service, bee wiper blades and tires rotated. The total was $714! I DO NOT SUGGEST GOING HERE!!! read more

Worst follow up customer service ever! I bought a 2022 Hyundai Santa Fe in September 2021, I paid for the extended warrantee with Perma Shield. Had a great customer experience with David. And then my issues started happening. After taking my car to Texas for school (the month of October) I had noticed poka dots on the sides of my beautiful white car, I took the car into the dealership so they could see the spots. Hyundai sent out my car detailers to my house, even putting gasoline on my car, the spots were still not budging. After fighting with Hyundai on who's at fault why black poka dots, turns out my 2022 car didn't have a topcoat on it, there for the Perma Shield couldn't bond to the topcoat. Perma Shield was so kind enough to send me a $200 check to apologize. I left for deployment Jan 2022, my car was covered in a garage. Coming back in September I decided I had enough of the Santa Fe and like an idiot I went back to Wyatt Johnson to get another vehicle. I had linked back up with David but he was busy and that's when I meet Mandy. I had fell in love with a 2021 F150, I had asked Mandy how much it was since there was not a price sticker on it. Mandy had told me, "It should be around 35k", so I told her I would instantly take it, I did notice some significant wear on the outside of the front tires and mentioned it to Mandy, but she had told me that it was normal wear on tires. Running my credit and me falling more in love with the truck, Mandy never came back to tell me how much the truck truly was until we were sitting down and ready to sign. Not only was I extremely shocked at the price, but I was even more upset Mandy didn't tell me the true price of the truck. At that point I was already at the dealership for three hours and had enough. Thankfully they gave me the payoff of my Santa Fe. After driving the truck for a couple days, the truck told me it needed an oil change. Thinking it might of just a fluke I went to Firestone on post for them to check my oil, turns out it was low and never been changed. I asked David if an oil change was going to be covered by Wyatt Johnson, and I was told no because it was a used vehicle. While getting my oil changed the manager came over to show me my front tires, there was literally fibers coming out of them. The gentleman highly encouraged me to buy new tires, so I did because the truck truly needed them. It was literally unsafe to drive, and that was my concern I brought to Mandy when I bought the truck. Also messaging David, I let him know how upset I was since I had paid so much money for a vehicle from Wyatt Johnson, and I had to get an oil change and new tires all within a month of owning the truck. Now the truck has a grunting/ grinding noise coming out of the front end. I had taken it by Ford, Ford told me it was crappy breaks. Their manufactory breaks apparently were the cause of the noise. So, I went out and put new breaks on my truck. Still keeping David in the loop on the issues I'm having with my truck. I took) my truck back to Wyatt Johnson and had spoken to the used car manager (Mr. Vick), he apologized for issues and said they overlooked the truck needing an oil change. I let Mr. Vick know how crappy this experience has been. He told me he would do some digging and would follow up. I texted him that day, so he didn't forget about me. He let me know that a life event happened and someone else would follow up with me, turns out no one followed up. Shocker. Now being a month since the last contact from Wyatt Johnson and my truck still acting up, I am absolutely disappointed in their customer service, and selling used vehicle with multiple issues. I have told my Soldiers never to shop there due to my experiences and to travel to either Nashville or any other location and stay out of all Wyatt Johnson stores. Super disappointed in this whole experience as this was my first new vehicle on my own, and this is what I get. read more

I went in to purchase my first car by myself and the service was excellent. David is an exceptional salesman and helped me get the best deal on my car. I would recommend this dealership to anyone looking for an easy purchase on a great vehicle. read more

Sean did an amazing job finding the right car for me for a real decent price. I fully recommend anyone who visits Wyatt Johnson to go through Sean, he made me feel at ease all through the process, and made the whole process seemly easy. I am extremely pleased with my purchace read more

When looking for a clean, reliable car to replace our recently totalled vehicle they were extremely helpful to get us thru this difficult situation. Big thanks to James Buckner! read more

I bought a Hyundai two years ago from a dealership in Memphis and I live in Clarksville. In the past, the Clarksville dealership always made me feel like I was in good hands. The last time I went in, a few months ago, they advised me that I needed an alignment. First, I won't pay dealership prices. Second, I couldn't afford it at the time. Today, I went in for another oil change and service and suddenly I no longer need an alignment. Everything is perfect. Same guy was working the counter too. I may not know a lot about cars but I do know that if an alignment is needed, that doesn't get better on its own. Super disappointed today and likely will not return to the dealership. read more

Wyatt Johnson Subaru made this whole process so easy! Richard Adams took care of me and was a pleasure to work with!

I've had this happen three times my car may be in for a routine only or something of that nature they will send me the next day what they did and what they would recommend and each time I call back to get the recommended service and one time it was them telling me my serpentine belt was about to break and I do a lot of driving and I did not want that to happen and the young lady in service tell me it will be at least three weeks before she could get me in so I went to a gas station and I had one Their typical answer service is at least three weeks. There is one gentleman there I believe his name is Dawson I will say he is always helpful and very friendly and honest upfront with me.,I am in the process of finding me a good local mechanic and I won't have this issue. read more

I have been trying to resolve an issue with my Hyundai since August of 2022. Wyatt Johnson of Clarksville, Tennessee has been very difficult to work with. As with many other Sonatas, my engine goes through oil very quickly. It has failed the oil consumption test and the combustion cleaning test twice. I have been told paperwork has been filed wrong several times, told I would have to redo tests (I then did) because paperwork was filed wrong, and I was told a completely unnecessary and expensive service was required before any of the services were able to be performed/started. I have been lied to multiple times, spent hours of personal time trying to get help resolving the issue, and been treated with disrespect. The last I heard from Wyatt Johnson was on May 29th, 2023, when I was told I would receive a call in a day or two with an update. I have yet to receive that phone call. My next step would be legal action, however I feel this could be taken care of if Wyatt Johnson would follow through with all they said they would and Hyundai would replace my engine as my car has checked all the boxes necessary, as have I. While in-person, people are generally pleasant (this is why they got the one star). Wait times at the dealership are LONG. One time I was there for 4.5 hours. I have heard from a lot of people in the community of similar experiences (wait times and or not good experiences with this dealership). read more

The Service dept sucks. The gal that answered the phone is very rude. She can't answer directly questions. Gives you the run around.

My experience picking out my Tuscan was very exciting! The dealer that helped made me feel very comfortable and listened to everything I said. He even pulled a car back from the back just because it was the color I wanted. We had some issues with my pricing but we finally got it to my price and the car was SOLD! Now, I drive my dream car. Very pleased read more

This is the worst place to take your vehicle or buy a vehicle employees have fake attitudes and rude to each other they don't take care about your problem my vehicle was a recall took my car there they put the engine in in less than a day then on my way to Nashville one day my ABS parking brake and stability tracking lights came on the dash as I drove an average speed of 75 miles an hour. Never had a problem until after they did maintenance on my vehicle when I took the vehicle back they told me it's not an engine problem they can't fix it. Then told me they could look st the codes for a fee. That was the third time I took the vehicle back so basically they just tried to get rid of me didn't care if my car had a problem or not. read more

I absolutely love the service here. I had an oil change just to use a Groupon code at jiffy lube, and man did I instantly regret it. My check engine light came on, I have A 2018 Hyundai Santa Fe, no lights were on before hand. I knew something was wrong and the guys at jiffy didn't seem to care. So as soon as I got to Wyatt Hyundai, Marvin was amazing, he asked what was wrong I explained it to him and he came and gave me updates on what was wrong. he even sent me pictures of what jiffy did and he was just all out amazing. Joe, who is one of the shop Guys went out of his way to come and explain to me and show me exactly what jiffy messed up, it was 100% their doing and they swore up and down it wasn't them... I will never return to jiffy; but Wyatt hyundai will always be my go to. they were amazing from start to finish. thank you all so much read more

James Buckner greeted me as soon as I stepped in the parking lot he was very help very respectful actually I almost felt like family.He did an amazing job on helping me get my dream car for me for a real decent price. I fully recommend anyone who visits Wyatt Johnson to go and ask for James Buckner he made me feel at ease all through the process, and made the whole process seem so easy I am extremely pleased and very appreciative of all the help I receive I would most definitely recommend Wyatt Johnson for all your needs and again thank you Mr. James Buckner ! Please ask for him for all your needs. read more

We just bought a Hyundai Palisades from Tyler Hawks at Wyatt Johnson. Tyler was super from the moment we met him on the lot until we drove off the lot. We had planned to test drive 5 or so vehicles to compare and Tyler made sure we had that opportunity. He was knowledgeable and spent the entire day making sure we knew all of our options. Thanks Tyler for making the experience enjoyable and Thanks to Bryan Corona as well for the special attention! read more

If i could give negative stars I would. Passing through your state my husband and I had car trouble. The car was towed to these folks - Wyatt Johnson. After 3 days of not even looking at the car it was towed to another repair shop (per our request) where it was fixed within 5 minutes. We lost from Monday to Thursday of our vacation due to these people. I have never experienced such inconsiderate behavior in my life. This service department should be shut down as they provide no service. read more

Jekyll and Hyde Salesman.....read on......This happened in July 2016. We visited Wyatt Johnson Hyundai one time a week prior just looking at possibilities for our next vehicle. They contacted us that week later to inform us of an invoice sale at the dealership. This piqued my interest as it could eliminate a lot of unnecessary price negotiations. As we drove up the dealership sign read "Congratulations to Deryk ...... for salesman of the month." Low and behold we are paired with Deryk the second time. It's hot out (97 degrees) and my wife is 6 months pregnant. He said his wife was expecting his 4th child. We were shown some vehicles outside, Deryk offered us two waters which we took because ya know its 97 degrees out. Nowhere at the dealership was there a sign or advertisement saying invoice sale. I immediately felt duped. When asking on prices he would consistently dismiss the price listed and say ohhh its way below that but never an actual price. We test drive one, return and start price negotiations. Immediately, they are quite a bit above USAA car buying service. Deryk tried to make us feel guilty using the service (I'm Active Duty) saying that its sites like that that ruin his job. Back and forth on negotiations last for awhile. Every typical dealership tactic was used, high pressure, guilt, shifting of numbers to your disadvantage, cheesy one liners about the sales manager reducing cost but yelling across the sales floor to us that "BIG DOG IS EATING THAT $200!" etc. Finally, I was exhausted with the process and didn't feel comfortable purchasing that day. I stood up and told him I don't feel comfortable making a decision today and started to walk out. Here comes Jekyll and Hyde time.... Deryk decides to flip his desperate salesman switch and began getting very angry and saying that we drank his water and used his paper (the one piece of paper used in writing numbers) and that was coming out of his paycheck so we were taking food out his kid's mouths. At this point I told him to stop and he's not helping himself. He was too heated to slow down and kept spouting off inappropriate comments. We walked out and the sales manager ran out to offer us another $100 off the car. Instead of apologizing for the disaster that just occurred with his out of control salesman, he offered us another $100 off. They continued calling and texting the entire next day without an apology, almost as if that's how they do business and its normal in their world. I texted them I'm not interested. We took our business to Bob Frensley in Nashville instead and purchased a $45K+ SUV a couple months later. I've never seen a salesman flip a switch like that. Unprofessional and inappropriate doesn't even begin to describe it. read more

I don't write reviews, but my experience today was probably the worst experience I've ever had at a car dealer, and I've had some doozies before.I took my car in for a diagnostic service today. Got some bad news-but I'm not writing about that, I want to be very clear about that point. First I had to wait more than a month to get an appointment-and this is a major engine problem. So when the day finally arrives, I show up on time for the appointment. Then I was there 4+ hours, waiting. Finally, I go to the service desk to check on things(it's after 6:30pm at this point). Turns out the car has been done for some time, like more than an hour. I know this because I had been speaking with a salesman, and he had a printout from the service department at around 4:45 or so. He had told me someone from service would get with me momentarily to discuss what was up with it, and that it did indeed have a major problem. No one cared enough to literally poke their head around the corner to tell me they were done with it. The link they send you on arrival still just shows me having arrived at 2:30 as of now(9:35 pm). They weren't busy; there were never more than 2 other people in the waiting area the whole time I was there. No one actually offered to explain what was wrong with my car. The guy at the desk handed me the bill. I was like, "so what exactly is wrong with my car?" I more or less had to demand some kind of answer-which is pretty ridiculous given that I had paid them to give me this information. I had to ask for the printout with a specific explanation of the problem. And I didn't even get a complete estimate on the cost to fix it, just a partial!!! So I still don't know how much it will cost to fix my car. But it doesn't end there! I got the run-around just trying to get me keys back. Finally a woman at a desk in the back tracked them down for me. Thank you Ma'am, whoever you were- you were the only one I had contact with all day that actually made an effort to help me. Then I go outside, and the car isn't parked anywhere I can see. So I'm out there walking around in 100 degree heat, trying to find my car. I give up when it's pretty apparent that it's not parked anywhere obvious. So I go back to the service desk, and he doesn't know either. So he takes my keys and is using the alarm to find it. It's on the other side of the building, tucked away in a corner- not in an obvious place you would think to find it. I get in my car to leave, and they took my steering wheel cover. It was pretty ragged to be fair. But they didn't even say anything to me about it, it was just gone. At that point I was so mad, I just left. This was not the only bad experience I have had there. But because of the engine problem with my car, I had no choice but to deal with them as the other Hyundai dealers are much further away. I had the car in there for a recall a while back. And aside from a month long wait to get it in, it wasn't a bad experience. So I thought maybe this time would be at least OK. WRONG! I will NEVER do business with them again. Would give them 0 stars if I could. Now, I'm left with a choice. I either have to deal with Wyatt Johnson again, or I have to find someplace else who will replace an engine and then pay them a diagnostic fee to actually get an estimate on repairing it. read more

I recently purchased a used Vehicle from Wyatt Johnson. I didn't have much time and needed to expedite the buying process. I traded in my vehicle and was surprised that they gave me a very good deal on the trade without going back and forth. My Sales person was Jeannie. I would highly recommend her for any vehicle, new or used, you plan to buy from any Wyatt Johnson dealership. She was awesome to work with and ensured my vehicle was sent through their service department to ensure it had no major issues and through detailing ensuring it was clean before I took it home. She also took the time to ensure it was on a full tank of gas! Daniel Jenkins in the Service Department was quick and thorough with the mechanical checks. Cynthia in Finance ensured my deal was processed quickly answering all my questions and getting me on the road without delay. To cap it off, a few days after the sale as a "thank you" from Wyatt Johnson, I received a package in the mail with some delicious cookies! Great buying experience! Go see Jeannie at the Hyundai dealer and she will treat you great! read more

Salesperson Daniel Wilson was a joy to work with, as well as sales manager Brian Burkeen. Misty from finance handled final paperwork for approval and warranty packages. The whole sales transaction was a pleasure to go through, felt very appreciated as a customer. Will be back (again, this is currently my fifth vehicle to purchase from them) soon for another vehicle. Hyundai vehicles are a dream to drive and ride in. Many "upgrades" for a reasonable price, and the safety ratings are through the roof! Would trust my daughter driving in only their vehicles for her first! P.s. Tim Jones in service is also a kind hearted guy to deal with for the return oil change visits and regular vehicle maintenance! read more

worst service ever . No one answers phones or calls back . Call Nashville dealer same day 10 mins later and they had me set with appointment for 2 hrs later and completed my service quickly. read more

After just having my car "fixed" by Wyatt Johnson Hyundai's service department less than a month ago, my car showed the same warning message that they had just fixed. When speaking to them this morning, they said, "The technician took it back and ran it through diagnostics, and the code that came back is unrelated to the previous repair. We don't know what's wrong with it yet, but we know it's unrelated." How can you know that the issue is unrelated if you just told me you don't know what's wrong with it yet? The last time they fixed my car they made a repair that it didn't need and tried to give me my car back and it wouldn't even start. Turns out that parts didn't even need to be replaced. I got the runaround for a week , and they ended up fixing my car for only the cost of the parts after promising me that, then trying to go back on it. Seems awfully peculiar to me that after their failure in fixing my car the first time cost them $700, less than a month later I'm having to go back in and spend another $930 for the same message on my dash. If you are considering purchasing from Wyatt Johnson I highly suggest against it, as their customer service is below par and their service department is terrible. Their number one priority is not their customers, but how many more dollars they can squeeze out of you. Seriously, do yourself a favor and go to another dealership that will have your best interest in mind. read more

I did not purchase my Hyundai from here but have received outstanding service from the Service department. Angel keeps a smile on his face and a enthusiastic energy going all the time. I'm treated like a real person. That means a lot to me! read more

What can I say about this poor experience, first off the sales guy didn't know anything about the car I was interested in, didn't ask my name, didn't give me his name, gave me nothing! I could have gotten more information from the internet, the reason why people go to a car dealership is to buy a car. Needless to say I will not be buying any vehicles from any Wyatt Johnson dealership ever! read more

I must say, in all honesty, I can be a demanding customer and considering what a large purchase I was making I was very demanding with Wyatt Johnson in several ways. First off, I met my salesperson, Lee Pollock, approximately two months before I purchased the vehicle. The problem was my wife was stuck at home so I asked him to bring the vehicle to her so she could test drive it. And he did this without complaint and my wife enjoyed the vehicle and appreciated how Lee did not pressure her to purchase the vehicle. The next thing I did was I researched the vehicle online and asked Lee several questions via email about it over the next two months. He answered all of my emails promptly and in addition he linked me with Britney Murillo, who is one of their internet sales reps, who also did an excellent job in promptly and professionally answering my questions. Finally after two months of researching the vehicle I decided to visit the dealership on my own and purchase the vehicle and give it to my wife as a surprise. Unfortunately they did not have the exact vehicle in that I wanted, so Lee drove to Nashville on a Friday night to pick it up and return it to the dealership. On Saturday I showed up and we drove the vehicle and they took me to the finance department where they took care of all the paperwork. Then to top it off, Lee delivered the vehicle to my wife with a bow on it. I am also in the process of working with their auto registration staff who is assisting me in switching my specialty plates. They are again super helpful and super professional. Well, what did I end up with? A great car, a great warranty, and a great price. I also ended up with some really good feelings about the whole experience and was glad I chose Wyatt Johnson. I work with a lot of young Soldiers everyday and I would have no problem recommending Wyatt Johnson to them. Thanks for all of your assistance! read more

Hands down the best experience ever!!!!! My salesman Tim Forsythe was honest and listened to all my needs and desires. He was down to earth and did not have a cheesy salesman approach. Dennis and his finance team worked relentlessly to get me and my husband the best deal possible. Our situation was quite unique and was turned down or offered outrageous interest rates at two previous places :( They did this all with the most outstanding professional behavior and warm smiles! I'm in love with my new Elantra and will remain forever a Hyundai fan!! Cheers, Wyatt-Johnson! read more

I give Wyatt Johnson Hyundai of Clarksville a five star rating simply for the way we were approached by the sales representative. When I got there I knew which car and model I wanted, but did not know all the features for the Hyundai Elantra Limited with the Technology Package. Marc Joseph spent the extra time with me to explain all the features before we even told him we were going to buy a car. I also was asked by Marc if I would like to test drive the car. He was so easy going and professional about the whole experience that I had no pressure to buy, so I was able to really enjoy the test drive of the 2012 Hyundai Elantra. He was knowledgeable about the vehicle and explained it's features very clearly. When it was time to talk about price there was little haggling. I had a price in mind that I was willing to pay for the car and Marc made me a deal. The deal was so good I now enjoy owning a new 2012 Hyundai Elantra. I love the new car, and as promised Mark continues to answer any questions I have on my new 2012 Elantra Limited. Thank You again Wyatt Johnson Mr. Fisher read more