Eye problem? -- No problem!!…read more REVIEW DESCRIPTION I recently had something in my eye which caused continuous irritation and discomfort. I was able to get in first thing in the morning and had my problem diagnosed within minutes. The staff was very professional and handled my insurance with no issues. I was impressed by the office and the concern the doctor and staff afforded me. Will definitely come back.

The people are great here. They do like to insist on the retinal scan which is an extra $45 or say…read morethey need to dilate your eyes. And the prices are quite a bit more than the last place I went to. $100 at a previous eye doctor is $200 here.

I brought in my eyeglasses for repair, and I was truly impressed by the professionalism,…read moreefficiency, and attention to detail demonstrated by your team. From the moment I arrived, I was greeted courteously and treated with genuine concern for resolving my issue. The repair was completed quickly and with excellent craftsmanship--my glasses now fit comfortably and function as well as (if not better than) when they were new. They value customer satisfaction.

I just want to give a HUGE shoutout to Miss Renee, the owner of @affordableoptics…read more She personally called me to let me know my contacts were ready, and when I explained that I wouldn't get off work until after closing, she asked if I was completely out, which I was. She then asked where I worked and VOLUNTEERED to drop them off to me. When I tell you my heart is FULL . I no longer go to my previous eye doctor due to multiple less-than-favorable experiences, and for this Black woman to go above and beyond for me speaks volumes about her character and confirms that I made the right decision. And let me add... this was my FIRST visit to this place! Customer service, community, and care like this is EVERYTHING.

Nice to be seen in person. They finally got my son's script right..looking at you MyEyeDr (complete…read morecrap place). Drove 30 mins to get here. I'll be seen soon as well, so I'll update when I'm done, but so far great place and great Dr.

I was very disappointed with York Eye Associates. I took my glasses back three times because they…read morewere blurry and they still aren't correct. They hurt my ears because they were too tight and their adjustments did not help. When I ordered them they never called me to tell me they came in and also when they sent them out to have the lens corrected they didn't call either. They charged me for frames that were to be covered by my insurance. So I ended up shelling out over six hundred dollars for glasses that are worthless to me. I can actually see better out of my old glasses that I bought at My Eye Doctor. I would absolutely not recommend them to anyone. Don't waste your time and money.

I've been visiting this location and their Westminster location for 15+ years now. Well today at…read moremy appointment, they decided to add another fee to their long list of fees, and in this case claimed my insurance doesn't cover a $75 contact lens fitting fee. I wore my glasses like I was told to, but without my lenses, they're gonna hit me with another fee. My last visit. It's all about the money, not the patient.

Dr Rennie is the Best! So thorough and caring!. The quality of care received is second to none!read more

Felt like a production line for cataract surgery. Dr Shah couldn't take my concerns about the…read moreoutcome of my first eye and had his admin call to tell me he's canceling second surgery. Big ego. Glad he canceled since another review on here had the exact same reaction/result.

Rating should be 0! They refuse to schedule a routine eye exam with patients that have VSP…read more However, they do take this insurance. But because IF they Hypothetically find a "medical problem", then they wouldn't get paid for it!! So, these Eye Drs are refusing Insured patients with Vision Insurance care because of a possible Hypothetical situation!?! Can you tell they DON'T Care about the people, ONLY the Money! WOW

Didn't even get two minutes into the phone call to make an appointment and changed my mind. The…read morepeople answering the phones are the face of the company, keep that in mind. The lady was very flustered and rude. Find someone better equipped.

On 12/19/22 I was denied medical care for choosing to not wear a mask. They could not refer me to…read moreanother office to seek care.

Went here for an appointment today and the whole experience was great. Genesis warmly greeted me…read morewhen I came in and took me straight back even though I was pretty early for my appointment. Dr Smith was kind and took his time to address concerns about some genetic eye conditions in my family and gave a through eye exam. Jenn was great on assisting me on choosing frames and being transparent on the costs with different lens options. Everyone here was very pleasant and nice.

The optometrist himself is great. However, everything else about this practice is subpar. Customer…read moreservice is bad, high-pressure sales, no transparency in the cost and delay in actually receiving your glasses or contacts. I really can't get over how the front desk staff made me feel like I was a bother instead of a customer

good doctor, bad customer service! Trying to get through to a real person in their office is…read moredifficult if not impossible!

Where is the ZERO star option? That might even be too good. My saga began in Feb 2023. Needed new…read moreglasses and my prior place was out due to the issues we had before with their inability to make decent glasses. I was going on two years of bad glasses and needed a change quickly. Picked up my new glasses a couple of weeks later and they were completely unusable. Cut wrong in every aspect. Blurry close up, distance, no peripheral, transitions were off (progressive lenses). Due to travel it was a few weeks before I could get back in to pick up new ones. They were bad as well but better. Took them home to trial and had issues driving, working, reading my computer screen. Could not read with them at all. Took them on a long road trip and tried to make them work. Nope. Absolutely not happening. I finally made it to another eye doctor. Without telling them the ongoing saga with York Eye, he tested them and said they were cut completely wrong in many different aspects. Nothing was right. Ready for this??? He tested my old glasses that were made in 2020. The ones I was stuck wearing because York Eye could not do it right. Guess what??? The script for my new ones with him were about the same as the original 2020 glasses. No where close to the crap coming from York Eye. Picked up my new glasses the other day and they are awesome. Spot on the first time. Needless to say, never going back to York Eye. What a total waste of over a year and well over $600.