I wouldn't recommend coming to this office. This office has very limited eyewear to choose from. I…read moredid not find any frames that I liked, so I asked for my prescription along with the pupillary distance so I could get glasses elsewhere. The person I talked to refused to give me my prescription unless I bought glasses from them first. They told me you wouldn't go to burger king and order McDonalds food. I didn't understand this because it's my prescription and they were already paid for the appointment. Any other place I've gone to has given me my prescription because IT'S MINE. I ended up just not getting glasses.

Dr. Lander is a knowledgeable and skilled physician. He's taken care of our eyes since we moved to…read moreYork County. He's done cataract surgery for me and kept tabs on diabetic issues that may arise. We're lucky to have found someone we trust so close to home.

I've been visiting this location and their Westminster location for 15+ years now. Well today at…read moremy appointment, they decided to add another fee to their long list of fees, and in this case claimed my insurance doesn't cover a $75 contact lens fitting fee. I wore my glasses like I was told to, but without my lenses, they're gonna hit me with another fee. My last visit. It's all about the money, not the patient.

Dr Rennie is the Best! So thorough and caring!. The quality of care received is second to none!read more

It took almost 1 1/2 months to get an appointment. My glasses are ruined because of working with…read moreCovid people. At first we didn't know what exactly killed the virus completely. I haven't been able to see clearly out of my glasses for a long time. Staff was very pleasant. Doctor was terrific. Eye glass Specailist was sweet as a person could possibly be. My glasses didn't pass their inspection. I understand that's a great policy but if you already know you are having issues with certain people you start hiring other companies and discontinue the companies who are not doing their jobs correctly. Only now I waited 2 weeks and hopefully just another 2 weeks unless it doesn't meet their criteria again. I am really glad they have criteria's though .

Doctors are nice and helpful. Unfortunately the front staff aren't. Sarah at the front desk was…read moreextremely rude rolling her eyes and being rude. Very disrespectful and very unprofessional. My family and I have been coming here for years. Never had we been treated with this much disrespect!!!! She needs to be removed!!

The staff here is always so nice! I had the pleasure of working with Heather at the front desk…read moremultiple times. She was so friendly and went out of her way to make sure I was able to see on my wedding day! Thank you so much, Heather! I greatly appreciate you!

I can't say enough good things about Dr. Heather, her staff and their beautiful office! Dr…read more Heather is extremely kind and, more importantly, she is very thorough. She explained what she was doing before each procedure and made sure all of my questions were answered. Her staff is professional, friendly and very welcoming. An overall excellent experience!!

Prior to coming to Premier, I used two other well-known services in the York County area. The first…read moredid not make decent glasses and did not uphold warranty very well. Their last pair of glasses made for me were in 2020. I went to a new place in 2023 and ended up going through three pairs of glasses and they were never right. Came to Premier the other week. What an amazing difference. In and out in a reasonable amount of time, exam thorough and educational. Yes, expensive. Much more than I ever paid. But guess what? I went in the other day to pick up my new glasses and they were SPOT ON. Perfectly cut. Vision was clear in all directions. I could actually read again. Thank you Premier. Much appreciated. After almost five years I can check of one less frustration in my life.

The most thorough eye exam I've ever had! Dr. Filak and his staff are great, very friendly and…read moreprofessional. I was hesitant at first because they are more expensive then other eye doctors I've been too, but for good reasoning! They spent a lot of time explaining everything, I felt like I left there learning a lot of interesting information. I feel bad for small businesses like this who don't get a lot of online reviews. The majority of people that take the time out of their day to write a review, are doing it for negative reasons. With that being said, go things for yourself (For all you know, the negative reviewer may be mentally unstable and/or in the wrong) IDEA-For every negative review you write, write 2 positive ones.

I have had an astigmatism my whole life. Ever since they switched to online docs my script has been…read moreoff. They won't add the astigmatism to my contacts. I have told them I can't see clear at night and it's not as clear as glasses during the daytime even. The soonest you can see a doc here is December! The online docs rush you, it's annoying to not see correctly and pay so much for a visit and corrective lenses. I see why the reviews are so low. Will be looking for someone new this year, I already used my insurance at this place. This is my second time doing contacts here and I'd hoped the outcome would be different. Lesson learned.

Thank you to the corporate office for reaching out to me and rectifying this situation. Great…read morecustomer service. I hope, moving forward, this office changes their policy of requiring tests not covered by insurance.

Absolutely the worst experience. They put me in a disgusting room that looked like someone's…read moredecrepit basement. The person who was about to give me an exam, decided to constantly take breaks and leave the room and then started helping another patient and an online doctor She was about to tell me that I would have to wait for her to do other duties when I said no. And then I left without being seen. Horrible customer service at this location. I wouldn't send my dog there.

This was my first visit, my daughter has gone there for years and loves it there. She feel…read morecomfortable enough to ask questions for a shy teen that is a huge thing! I now see why she feels like she does. They explained everything and made me feel so at home. Thank you!

Today was my annual eye exam with Dr. Padusi. Once again she thoroughly explains every step that…read moreshe takes and what is going on with my vision. Any changes or constants that may be going on as I get older Dr Padusi let's me know. The exam is positive today and I am thankful for the care I received. Rebecca who works very hard at the front of the office also does a tremendous job taking care of my appointment, insurance information and answering my questions.

Dr Padusi is very patient and takes great efforts to explain everything to you. She never makes you…read morefeel that she is in a rush and gets you out as soon as possible.