Ok so i rarely ever review a business BUT The ladies my wife…read moreand I dealt with today were simply amazing We requested a few photos of a few of their larger capacity washing machine We received them with clear detail and pricing on all (yesterday) Went there to exactly what was shown and ended up making a purchase actually I'd recommend them to anyone looking for a great experience and a very fair deal BTW Veteran friendly always a plus Thanks Ladies When we delivered it to them they loved it

Mr. Andy and Mr. Waylen just delivered our Amana top load washer (as low-tech as we could get) and…read morewe could not be more excited about an appliance! We have been window shopping for about three weeks, just before and over the winter holiday break. I spoke with Ms. Sharon just before Christmas and she advised they'd be open yesterday, Tuesday 12/30/2025. I liked her phone manners and made it a point to stop in. Walking in the door, she wasted no time greeting us and finding out what we were in the market for. She showed us about five or six models, all affordable, and reputable brands we recognize or have owned before. We were thrilled that the installation and haul away were under $100! There were a couple of payment options and we're glad they told us about the 4% service charge before tendering payment with a card. We chose to pay with cash app to avoid that fee. We have been keeping house for 36 years and we used to shop Circuit City, then we became Best Buy customers. One of the aspects we came to expect was a quick delivery promise, then ridiculous delays in actual delivery. So, neither of us reacted when Ms. Sharon kept saying, "We can bring it tomorrow!" In my mind, I was like, "Yeah, right! We'll see." Well, we see! Thank you, Mr. Andy and Mr. Waylen! We have been fortunate enough with our purchases to seldom have to replace major appliances, and when we do, we usually bit the bullet and buy new. Right now, we are trying to economize wherever we can, so we decided to try Gently Used Appliances. We are so happy we did!

Dan did an outstanding job installing my barn door. The opening was higher than standard, making it…read morea more challenging installation, and he was the only person willing to take on the project. I'm so glad I found him because the quality of his work exceeded my expectations. He was punctual, professional, and communicated clearly throughout the entire process. His attention to detail and craftsmanship really showed in the finished result. If you're looking for someone who is reliable and willing to tackle difficult projects, I highly recommend Dan from JDM Local PRO.

Dan has been my go to guy for several years. He has installed exterior doors, built in kitchen…read moreappliances (in granite!), extensive work on my eaves facial boards, and most recently, stucco repair. With every project his workmanship has been exceptional. Dan always arrives at the scheduled time, and completes the work within the estimated window. Finding a contractor this professional and reliable is rare. If you give JDM a project I am sure you will be as pleased as I am.

Excellent! I would give them more than 5 stars if I could!…read more Great communication, responsive, prompt, knowledgeable, professional, persistent. An overall great experience - we highly recommend L&A for any appliance repair needs! Go with them!

First time using Yelp projects. L&A came through. Felt like they called before I even hit submit,…read moreand I submitted the request fairly early. I explained the situation and they said they would have someone out in under an hour and a half. Cornelius called when en route to provide his eta. That is service! He came, I explained the situation, about 30 minutes he came back and told me the issue and already have a solution and provided me with the amount. He was able to fix my washer in under two hours, where had I gone through the warranty company, they would not have even been able to come out until a week out. For under $500, I think it was well worth it, and he also provided me with insight on how to prevent future issues from arising. Hands done the best appliance company you could ask for.

Way oer priced just to install a new top freezer icemaker. Nearly $500 and you can buy a new…read morefridge for $699. Ridiculous.

We had our refrigerator to go out the day after Thanksgiving. I found Mr. Appliance online and gave…read morethem a call. The tech came out and advised that a thermostat was needed and had to be ordered. They ran my credit card for 340.00. This price included the service call fee and the price of the part. I was told the part would be in soon. 1 week later the tech returned and installed the part. I was told to give it 24 hours to completely cool. 24 hours later it was still a hot box! The tech returned ( Im having to take off from my job) and said that it was not the thermostat but could now be the damper (cooling). I called the office and spoke with Joyce. I was told that the new part would be about 300 but I will get credit of 60.00 for the part that I did not need. Really, I dont think so. The tech advised that the part could be ordered but would take up to one week. All this time our family is still without a refrigerator! I was able to find the part myself online. it was the OEM part. The part was 106.00 I had this part the next day via FedEX. I called the office and said that I had my own part. I was able to get the part number because the tech wrote the name and part number on the invoice.Ms Joyce (front office) said no way can you use your own part. Why, I had the part next day- why should I pay triple for their part and wait for another week. This makes no sense. Ironically, the tech said he had not been doing this job that long and he would rather be back into computer science. This company appears to want to just throw parts at you and make you pay. Totally deceptive, and not customer service. I wish I would have read the reviews prior to calling this company out. By the way they dont respond back to emails nor messages left on their voicemail. Poor customer experience, and want me to pay for a part that was not needed at all. We have to do better. If you add the price of the parts and service call, I could have brought another refrigerator! They dont care, never reached back out to make any amends to this situation. DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES. Dont just throw parts at the unit at the cost of the consumer. By now, one would have thought that someone in management would have reached out with some type of offer, resolve or recommendation.