So basically,, you can have an orthopedic emergency,,, BUT unless you agree to switch to their…read moreDr's. It's a conflict of interest and emergency or not,, they don't want to help you because I won't switch! I'm in pain with my knee, my appt is Friday with my Orthopedic that helped me with my shoulders. Your an orthopedic urgent care!!! What the fuck does that have to do with seeing me on a regular basis??!! Take care of the medical situation that brought me to a URGENT CARE!! So it cost me 75 dollars to be refused service bacause I wouldn't switch to them.

I waited for almost an hour before just walking out because like most people, I have a job that I…read morecan't just take hours off of to wait for such a long time to be seen by a doctor. Also none of the staff at EmergeOrtho were communicating with me as to when I'd be seen or that they were running behind. It's hard to be sympathetic when the staff don't seem to care that they're making you wait an absurd amount of time to even be seen. My appointment was before noon, so the fact that they were already that backed up that early in the day isn't a good thing. When I arrived, I waited in the lobby for over 30 minutes before asking the front desk if they were still able to see me. She said they'd bring me back in 2 minutes. I was taken back about 5 minutes later (not a big deal) and the attendant who took me back to the exam room told me the doctor would be right with me. I then sat for over 20 minutes without being seen by anyone. At that point, I was over it so I got up and left.

Can't say enough good thing about the practice. Very timely on appointments. The maximum wait time…read moreis less than 5 minutes. Friendly staff that makes you feel important. Dr. Harris takes his time to explain the course of action and never feel rushed. I moved an hour away, but well worth the drive to get quality medical care.

Sadly, I have decided to stop using this practice. I very much like Dr. Stephen Peterson, my…read moreprimary care physician from this practice, but I have now had 3 separate issues with their billing department. 1. I was charged for a full 30+ minute visit ($255) for what was actually a virtual Covid diagnosis call, which should have been something like $25 as advertised at their office. This happened 10 months ago and I am still getting the run around from their billing department. I spoke to someone months ago who said she was looking into it and has never called me back. Their outgoing voice mail says they will return voice messages within 24 hours. They have not once called me back after 3 or 4 follow-up inquiries. 2. They charge a higher amount for 30 minutes-or-less visit, as they do for a 31-to-40 minute visit. If I schedule a 30 minute visit, and it happens to go over by a minute or two, I don't think it's my responsibility to watch the clock. I find it dishonest to let the appointment run over and then charge me more. The efficiency of the office flow should be on them, not the patient. I am not a difficult patient who sticks around and asks multiple extra questions. This happened on a different office visit than the Covid call mentioned above. Strike 2. 3. I just got charged a $25 appointment cancelation fee for a recent appointment I had to miss due to showing Covid symptoms. From my point of view, I didn't cancel the appointment -- they did! Of course, no once answers when you try to call and discuss (see point 1). 3 strikes, time to move on to someone else.

I've been seeing Dr. Kanaan for about three years now and over that time I have developed a great…read morerelationship with him and his staff. He understands the need for people, particularly active people, to get back "into the game" as quickly as possible, and with the least invasive methods, when appropriate. I have referred many people and they have all shared my positive experiences. I have never had a problem with waiting to be seen and he has always been professional and approachable. I highly recommend him for any sports-related issues you might be having.

I had an elbow injury and was referred to Dr. Kanaan's office for possible treatment. I wish it was…read morehelpful..sadly it was a waste of time and money. I waited in the wait area for almost 20 min past my appointment time before a perky RN took me to a room and asked me why I was there. She asked if I minded if there was a student to which I of course didn't. The student was the first to come in. He was very patient and tried to get all the info he could to give some advice. This is where my visit went pear-shaped. I was then shown into another room where His Lordship, Dr. Kanaan agreed to grant my request for an audience. This guy had all the bedside manner of Jim Jones. The Dr was more interested in humiliating his student then any explanation of care. He ultrasounded my elbow without preamble, saw fluid & proceeded to tell me that there really wasn't anything he could do. "If you want I can TRY to drain it but it'll just come back" is honestly what he said. I asked what he would recommend and he said "I'd get it drained because I don't like to wait". I am not kidding you. He was gentle during the procedure I will give him that, but once done & ungloved he tossed the needle he'd used in the general direction if his very full sharps container...missed & had to pick it up & re-toss, got up & left. I guess the appointment was over. No post-care instruction...nothing. The RN came back to give me the discharge for the billing person & sent me in my way. I REALLY wish I knew some sports guys as I'd tell them there has to be someone better than Bob Kelso's stand-in!!

Arrived at my appointment 15 min early as recommended for my…read more sports therapy session. The location is conveniently located near my home, quiet and clean. The staff was friendly and e-checking through the kiosk was helpful ( have a screenshot of your pre checkin on your phone for a smooth e-checkin) Unika B. & Co.

Amazing personal service in a small quiet atmosphere. Kristie doesn't rush anything and spends the…read moretime to explain things in detail. She is kind and thorough, and my symptoms have improved vastly.

From the owner: We are a physical therapy clinic that specializes in treating the pelvic floor and all related…read morefunctions and dysfunctions. All treatments are one-are-one with a focus on your goals and how to get you back to what you love doing. Pain with sitting, low back pain, urinary incontinence, pregnancy/post-partum recovery, prostatectomy rehab, etc.—we've got you covered!

Robbie Gates, the physical therapist who treated me, was excellent. My constant headache gradually…read moredisappeared as a result of the procedures he performed and the exercises he prescribed. My interactions with the young man at the front desk were not pleasant and I avoided him as much as possible.

didn't get therapy dr recommended. billing was a joke . Eventhough insurance contacted and paid…read morebills still come! Just got a student.. not good service from any experienced pt

Though the staff here was excellent, Rachael Dell, Nurse Practitioner, was very rude and…read moredismissive. Wouldn't even go over my X-ray with me. Loudly interrupted me with disdain. Body language...slouching across her stool and draping her body across the computer desk with her head rested up on her hand, she looked completely annoyed upon the first moment.

Brought someone here for a follow-up doctor appointment after surgery. The parking is HORRIBLE!!!…read moreWhen I say horrible, I MEAN IT. Be careful when parking and try to park far away from others to protect your vehicle from potential damage. The security guard was super friendly. When checking in, you do so on an iPad that the front desk gives you. The front desk staff was NOT friendly at all. The 4 stars is mainly because of the nurse, who was friendly, and the PA (Jason). Jason didn't rush the visit and allowed my friend to ask as many questions as he needed to. They made the experience great and less stressful for my friend who had to get stitches removed. He wanted to give them 5 stars, BUT that parking situation and front desk experience is why a star was deducted.

There not a more dedicated and compassionate doctor in the world. In addition, she is always…read morecurrent in terms of medications, treatments and available specialists. I began being a patient in 2003 or 2004. When she sold her privately held clinic, I floated not really having anyone manage my healthcare. I never found anyone who met the standards of care that Dr. Nacouzi set. In 2012, I saw that Dr Nacouzi was working at Duke at Brier Creek. I was incredibly fortunate to secure a spot under her care. She has seen me through thick and thin. She always listens, problem solves, prevents illness and is available through Duke MyChart in 24hrs. I have recommended her to those who I love and hold most dear. I believe in her and trust her.

Michelle has been my primary care provider for over 20 years. She is kind and patient, quick to…read morefollow up with test results and feedback and suggestions for improvement in my health care. I hope to continue our relationship for many years to come.