Cancel

    Open app

    Search

    Xfinity Store By Comcast Branded Partner

    2.2 (17 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 2 months ago

    Services - Xfinity Store By Comcast Branded Partner

    Internet service providers

    Security monitoring services

    Security system installation

    2 More Services

    Security system repair

    Television service providers

    Xfinity Store By Comcast Branded Partner Photos

    You might also consider

    More like Xfinity Store By Comcast Branded Partner

    Recommended Reviews - Xfinity Store By Comcast Branded Partner

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Bailey, Krill and Victor setting up my new iPhone 15! Thanks guys

    Amazing customer service from the moment I walked in! Bailey not only took care of setting up my new iPhone 15 but helped set up my appointment to solve my new installation of my Internet service! Thank you all for a great experience!

    See all

    3 months ago

    Thanks to Veronika, I was given great customer service!! Everyone in this store is very nice and welcoming. Thank you all for your help..

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ray S.
    1
    14
    2

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0
    Photo of M C.
    0
    180
    4

    2 years ago

    Guess I've been lucky the few times I've been in. I've always been helped promptly and had everything I needed taken care of.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tim O.
    0
    10
    1

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Katie W.
    14
    81
    22

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Xfinity Store By Comcast Branded Partner

    You might also consider

    Wave Broadband

    Wave Broadband

    1.4
    (680 reviews)

    Huge hold times, spotty internet service, and to top it off, calling to cancel resulted in an…read moreinstant $88 bill that their customer service rep didn't even notify me of when I was on the phone asking for cancellation. Just go with a more reputable ISP if you can!

    On Nov 6, 2025, Astound's billing department advised me to purchase my own modem because their…read morerental equipment is ~8 years old and not compatible with modern Wi-Fi standards. Following Astound's own "Bring Your Own Modem" guidance, I purchased a Motorola MB8611. On Nov 19, 2025, I attempted to activate the MB8611. During calls at 8:47 AM and 9:48 AM, Astound's technicians failed to provision the modem. When I asked to revert to my rental modem, they initially failed to restore that as well. Although service eventually returned, it continued to drop intermittently for the next 24 hours (documented by a 7:45 PM call). On Nov 26, 2025, I purchased a second approved modem (Arris S34). During calls at 12:05 PM, 12:09 PM, and 12:21 PM, Astound again failed to activate it. Instead of addressing the outage, representatives insisted I first create a new online account and set security questions--even though I had no internet access at the time. After finally completing the account setup, I made additional calls at 1:10 PM and 1:18 PM, spending over two hours on the phone. I requested a technician for an immediate restoration of service with the rental modem. Astound accomplished neither. Representatives showed blatant lack technical knowledge (e.g., unfamiliar with basic networking terms like SNR or DHCP), making it impossible to perform proper diagnostics. When I asked to escalate to a supervisor, the request was refused. Astound scheduled the earliest technician visit for Dec 5--ten days later. I emphasized that I work from home and need stable connectivity, and I offered to pay extra for an earlier appointment. Astound refused. UPDATE: after writing complaints to FCC and BBB, I was contacted by a member of Astound "executive resolution team", who turned to be a capable technician. He told me that Astound tech support team made a typo while entering MAC address of my modem (5 times in a row?). Within 10 minutes my service was restored. Overall, it took only 2 weeks, about a dozen calls to Astound support, 2 official complaints, and a week without Internet service to do a basic equipment upgrade.

    XFINITY

    XFINITY

    1.2
    (803 reviews)

    Complaint registered today against Xfinity, owned by Comcast:…read moreDescription of complaint: Comcast/Xfinity billing is confusing to say the least. Current bill due as of 8/1/2024. They bill a month in advance. Yesterday, I cancelled that plan which should erase the $206 normal charges. I am making a payment of $93.37 tomorrow, which I am not challenging. There may be a residual balance of under $25, but they are telling me that I will owe $152 and change after tommorow's payment, and this is part of the amount I am challenging. I have paid $250 on 7/4/2024 and with tomorrow's payment, that is $343 in one month!!!! On my last complaint to the BBB, they also told me they would credit the $100 tech visit on 3/24/2024 which I was told several times by the tech that actually came to my house that I WOULD NOT BE CHARGED, so this $100 credit did not drop off. I was also told twice by two different chat discussions subsequent to that date. So the total amount that I should be credited would be $252 and change. The only reason for two stars is because of the hours I have had to spend challenging their puzzling billing "rules," in which, after I cancelled all TV expenses, the gave me bare internet FREE for one year. I am finally switching to a digital antenna, and getting a smart TV. To their credit, Xfinity's internet is EXCELLENT in quality and speed, even at 50Mbps. Quite simply, $230 a month for TV and internet is TOO MUCH, even if you are fairly well off. Since 2006, I have paid Comcast some $40,000 in services, taxes, fees and miscellaneous "other" charges. Not any more.

    Had an appointment Confirmation # VXD086J70. Arrived early and waited over 30 minutes before…read moredeparting because the representatives were unresposive and not effecient. Therefore since I had other appointments to attend to I left. I voted with my feet and will not use this service. Why make an appointment if you can't perform?

    Verizon

    Verizon

    2.4
    (79 reviews)
    $$$

    I had gone to the movie theater and turned my screen down so I couldn't see the brightness when I…read moreleft.... I had an impossible time realizing how to get the phone back on since it was dark screened. I walked next door to the Verizon store. Close to the movie theater and Matt..the manager, fixed it within seconds! Never had to utilize the store for help, but my experience was superb! Thank you very much WOODINVILLE TEAM! BILL

    Not treating their 9 yrs 7 months customer me like garbage ! Once I moved to AT&T due to…read moreovercharging and the last promotion was going away $5 dollars a month because I paid by credit card. That was the last straw for me!! When I tried to go onto my account it was no longer active therefore I could not pay my balance owing. It took 15 minutes to finally get through by calling to be able to speak to a customer service representative because since my number had been deactivated, the automated system didn't acknowledge my old phone number and nitro able to find me in the system! I said to the customer rep since I don't have an account any longer, how am I going to pay my bill thank God I asked that question because if I hadn't, it wouldn't have happened, and therefore they would've probably sent me to collections which would've ruined my credit I told him he could send my bill to my email address. Fingers crossed it happens! they'll send the bill deactivated cell number. the other bills once cell numbers are deactivated I will need to go to the Verizon store to pay off the other 4 lines!!! This is so messed up and disrespectful services to loyal customers it baffles the mind!! Good riddance and I'm saving $200 per month a $2400 yearly SAVINGS!!

    Xfinity Store By Comcast Branded Partner - isps - Updated July 2026

    Loading...
    Loading...
    Loading...