I did business with this store back in Novemver and honestly didnt have any issues--until I log…read moreinto my Verizon app and see I owe 325$ for a "new line" on my account. I went there for an upgrade on two iPhones and traded in both phones and somehow the employee added a new line with a CALIFORNIA number. Dude, I live in Virginia, how are you going to add stuff to my bill that I didnt even ask for? Ive never written a review on a business in my life, but genuinely dont understand this place and their sketchy business. Even after calling Verizon customer service, the lady on the phone was sketched out and advised me to go speak to this gentleman in person to find out what he was doing. Anyway, dont recommend this place, go to a real Verizon not this place under Russell Cellular.

Amazing service!!! I went here for better review and service for new information on switching…read morecarriers and rates for plans. Christian Demarco (5 stars employee ) assisted me in all my questions and concerns. I wasn't even expecting this but I got my plan activated and new iphone in my color choice. even better yet... got my new iPhone delivered, set up and working (Calls, text, apps) etc..the next day!!!! He even double check that once all up and running if anything was missing, needed to update or fix and checking to make sure no issues with new phone or cellular connection!! Hands down, great place and glad I switch back to this carrier. Also, want best service and understanding go here!!

I needed an iPhone with a service plan - so after doing some research on service plans - I opted to…read morego with T-Mobile. What I did not understand - is the service plans listed on the T-Mobile web site - are not necessarily available in the physical stores. I had stopped in to this store earlier in the day - and talked to one of the sales people. I shared that I had a brand new iPhone in the box - and that I had looked over the plans on the web site - and had questions about a couple of the plans before I selected one. In this case - the Magenta Over 55 plans are not available via the stores. I told the sales person I needed to run home, grab the iPhone and the service plans print outs - and that I would come back and purchase a plan. So the sales person should've told me at that point - that some of the plans listed on the web site - were not available to purchase in the physical stores. I came back about 30 minutes later with my stuff - and the guy proceeds to tell me the plan I wanted - is not available through them. I responded that that information would have been useful when I was visited earlier. So I went home and purchased the service plan I wanted and provisioned the iPhone from home. Thanks for wasting my time local T-Mobile Store... #TMobile

If I could leave 0 stars I would. Corporate should do something about this store. I have…read moreexperienced terrible service each time, and I will never go back. Employees act like a customer walking in is such an inconvenience. I tried to purchase a phone and pay for it with my card instead of financing it through T-Mobile and they refused. Mind you I have been a customer for over 6 years! I was denied purchasing a new phone at store, and the employee could not provide a specific reason as to why.

The customer service was great! I recommend this store over the other one in Gainesville. The…read moreworkers are so much more friendly and knowledgeable. Seemed like they had more items in stock as well. Mariah helped us and was really great and fast! I was in and out.

Good phone plans and there are some good helpful long-time employees. It is unfortunate though some…read morepeople that work there short-time lack social awareness and customer service skills. Based off of years of service at this location.

Do yourself a favor and trust the reviews here, look elsewhere for internet…read more I've had them for years, and I have basically never had a good experience. Their internet is inferior to their competitors in speed - specifically upload speed when it is literally 30x slower - and when your contract ends they double your rate to get you to sign a new contract. I wasn't sure if I was staying in my lease so I could start a new one and they extracted double from me for several months, then when I signed my new lease and wanted to make a new agreement with Comcast they would not work out anything out for a deal on my double rate and my new rate was over 50% more than my old one for the exact same service. They're a terrible company that squeezes small business owners for every penny. I spit on this company.

Early January I took my router to the Reston location (hunters woods) and I told them I wanted to…read morecancel my account. They quickly took the router and told me it was all taken care off. Yesterday I got a bill for $300. When I called Comcast , I was never able to actually to an agent, so I drove back to the Reston location and they told me my account was never cancelled!! They said they never received any equipment. They suggested I called their 1800 number to talk to billing. I spent good portion of my morning on the phone , leaving messages, chatting with customer support. Finally I got a call back from them and they told me that my account was still active and I had to pay for January and February months. Why should I have to pay for services not received? Why is it my fault if they don't enter the information when I returned their equipment??? Worst company ever!!

HTDNET is absolutely awesome! From restoring old photos that were deleted during a hack to remotely…read moresetting up a printer that would not scan, they have solved every technology issue I have ever thrown their way. There is no one else I would ever call, they are trustworthy, responsive and reliable. HDTNET all the way!

I have been using HTDNET for about 8 months for various issues affecting my families computers…read more I have yet to find an issue that HTDNET could not solve. The owner Matt Demaree is terrific to work with. He is never condescending in explaining technical issues, and is always prompt with diagnosing and fixing the issues that he finds. He is local and so extremely easy to contact and meet with. His pricing is reasonable, and fair. I couldn't be happier with his service.

Worst customer service ever. You call and they "hang up." Call back 1 minute later, and then don't…read moreanswer. Call back again, no answer. Totally ridiculous. My favorite today was when I walked up to the store at 2:15 pm, there's a sign that says, "we will be back at 2:10pm." Look in the window and see a staff member rushing through the back door hoping I wouldn't see him/her. So I knock and nothing...

My experience with Virgilio was excellent! The customer service was amazing! He was really helpful…read morewith setting up my new phone. He was also very nice and respectful the whole time!

The tech consultant that helped us was incredibly helpful - Phi! He was knowledgeable about the…read moreprocess for switching over and did a wonderful job setting up all our new phones. 10/10 service!

I want to give a shout out to the store manager of this location...Doug. He is great at what he…read moredoes and is extremely personable and easy to work with. He is super efficient and capable, always multi-tasking and making sure his customers are happy. I've been working with him for years now and I just want to say he is amazing. If you need assistance with your phones and or your Verizon account Doug has your back. Thanks dude.

Mike with Saratoga is phenomenal. I have had this since last October and it does everything I want…read moreit to and more. We have had only one small issue with it. I didn't even know about it. Mike actually called me to tell me and came over the same day to fix it. I have been able to reach him whenever I had a question. His prices are very reasonable. Best of all I don't deal with any buffering while I'm using the Internet or my husband is watching tv. There have been times when we have had four people in the house with us all on the Internet or tv and we haven't had any issues at all. I would definitely give him a call and see for yourself.

Mike is incredibly efficient and will hook you up with internet speeds that are usually only…read moreobtainable with cable. I live out in the countryside which I love but never have had high speed internet. With Saratoga ISP I now get to enjoy both. Exceptional customer service !

Outstanding Service for Jacuzzi Installation!…read more I recently hired SparkWise Electric to handle the electrical work for our new hot tub installation, and I couldn't be happier with the results. From start to finish, the team was professional, prompt, and incredibly knowledgeable. They walked us through the entire process, ensured everything was up to code, and completed the job right on schedule. The quality of their work was top-notch -- clean, efficient, and safe wiring with great attention to detail. Thanks to SparkWise, and their installation team (George and Christian - super nice guys!) we were soaking stress-free in our new tub the same week it arrived! Highly recommend them for any electrical work -- especially if you're installing a spa or jacuzzi. Reliable, courteous, and clearly experts in their field. Thank you, SparkWise Electric! Bryon & Sofia Rollins

Came on a Sunday to do a Tesla Wall Charger install. Quick and a fair price! Very pleased with the…read morework and promptness to get it done!