Arthur was a great no pressure sales guy. Easy transaction, great car and good communication…read more Would recommend Carzilla North Salt Lake.

Honesty, I bought a car at carzilla and found out the salesman lied about the condition of the car…read more When I test drove it I looked under hood noticed a maintenence free battery. The car drove fine for 45 minutes. So I bought it The first day it died on me looked under hood and there was an eight year old battery in it not maintenence free. They switched it out. He told me the transmission and been changed. Not the case every once in a while it goes into limp mode. And of course I bought as is. The guy definitely knows how to lie. Do not buy a car from Carzilla in North Salt Lake guaranteed to get burned.

I was looking for a very specific automobile and had only ever driven by Kentson in Bountiful, but…read morenever stopped or called until a couple months ago. These guys are great. Super low pressure, lots of great inventory and I LOVED that they let me test drive by myself. I was able to try out lots of cars and felt comfortable giving them a real test drive as opposed to feeling held back by having the salesman with me. I got fantastic service from James and Mark, true apostles of great service. I will be back to Kentson in the future I'm sure.

We have purchased several cars from Kentson, but it was years ago when they first opened in…read moreBountiful. We were super happy with the experience and thought their sales team and cars were great. Fast forward to this year. We messaged them about a car since we were helping a friend who needed to purchase a car. I received a phone call from Trevor asking about our interest in the car and I told him we were coming in the next day to look at it, but mentioned to him we were looking at a competitors car as well. He told us that the competitors weren't good and sold lemon cars, which I thought was pretty negative of them. Especially since we've bought several cars from this competitor many times throughout the years and been super happy with them. And whenever we've told the competitor that we were looking at cars from Kentson, they didn't say one bad thing about them. When we went to test drive the cars today Trevor wasn't there but another sales guy helped us. He was helpful but all of the cars we drove were all filthy and smelled bad, or the tires were completely worn down and would have needed to be replaced. We walked back in to the sales floor after driving a car and our salesman wasn't there so we handed the keys to the salesperson there. He looked at us confused and like we were bothering him (even though there was no one else in there) and we wondered what was going on. We told him we were dropping the key off and were going to look at another one but didn't know where the other guy had gone. He didn't say much and it was really uncomfortable. Come to find out, that was Trevor that I had talked to the other day. It wasn't professional at all. Instead of greeting us and asking us what he could do to help us he just stared at us and acted confused. We went back outside and the other salesman was there with another car for us to drive. That one was much better, and my friend was seriously considering it, but after driving it we told them we wanted to check out the other one at Rand's just to see what it was like. They mentioned again how they sell lemon cars (they do sell buy backs with minor issues that have been fixed from Tesla) and that they would never buy cars from them. My husband told them that we'd be talking to the guy we usually buy from over there and we'd be in touch. All of us were really uncomfortable with how they were trying to trash the other car dealership and it left a really bad impression. We drove down to the other dealership and all of the cars there were so much better taken care of. They had replaced tires and detailed all of the cars and it was just a much better experience. We told them that we saw one at Kentson that we liked and he said that they are a great dealership and have good inventory. We all looked at each other and were blown away. It just made Kentson look even worse. My friend ended up buying the car from the competitors and not Kentson. And afterward both of us got calls and texts from Trevor asking us how the test drive was at the competitors. I texted him back that she ended up getting a different car (so that he didn't keep contacting us - talk about high pressure) and he wanted to know which one she bought! It's none of his business which car she purchased, and I knew he was going to look it up and tell me what was wrong with it and why we shouldn't have considered it. It was just super unprofessional and we all said we would never go back there. It's a shame because they used to be really good but they've gone way down hill!!

Sales person confirmed sales price and wire instructions. Backed out of sale for higher price…read moreafter wire set up. Have all correspondence from dealership in texts

Dave and his crew make car buying easy and stress free. No pushy salesman looking to make you over…read morepay. They are honest and straight forward about the price. No hidden charges and they are transparent on the condition and history of the car. They are amazing honest people!

After Incredible Auto Sales failed to get my permanent registration in time, a staff member told me…read morethat I could just keep driving despite my temporary registration being expired because cops won't enforce the law. So they made a mistake and then told me to just go ahead and break the law. Then, when I went to get a second temporary registration, another staff member acted as if they had made amends for not getting my permanent registration in time because they were providing a second temporary registration. Never mind that I drove four hours round trip to get this second temporary registration. I tried to address the problem of Incredible Auto Sales not getting me a permanent registration, but they didn't answer and didn't return multiple calls. I would say that the review isn't a one star because the car was at a good price, but the CD player went out just a few weeks into owning it and the air conditioner is rather bad, as it has been since I've owned the vehicle. So the only reason this isn't a one-star review is because they at least provided screws and a screwdriver to put my license plates on, once I finally did get the permanent registration.

This place is super shady! Don't buy from this place! Went to buy a car for my daughter and sat…read moredown with the manager to sign. The manager switched the price on us by $1,000 more! She said it was the wrong price, even though it was written on the car and online! They're lost, don't bother with this place!

Amazing dealership, if you can really call it a true dealership. I recently sold my daily driver…read moreand was in the market for a car. I was searching all day and looking at different lots, but they either didn't have what I wanted, were too pushy, or flat out wasted my time. I found them as I was traveling north up the valley and pretty much was going to give up after them if I didn't find the car I was looking for. I searched their up-to-date website that had honest pricing and no shady "call for price". I found a car I was interested in and headed there. I went in and was greeted and shown the car. I looked it over and really loved the personal touches they put on each vehicle they had (mine had a new set of rims and tires that fit perfectly with the vehicle). After test driving, rather than rush for the sale, Nate really asked questions to get to know me and explained Black Rock and their philosophy about how you should leave with a car that makes others wonder where you went, instead of a car that everyone and their mother-in-law drives (my paraphrase not his exact words). This is a small business I was glad I stumbled upon, and even happier I was able to patronize. I didn't read any of the reviews before I went in, but I wasn't surprised when I saw all the 5-stars on them. Thank you again for my Jeep, and I already have had a few people asked where I went and how did I get it at the great price I did. I definitely shared your website and will continue to do so.

We were referred to Nate by our friends who purchased their Tesla X from him & totally recommended…read morehim because of their great experience they had. Nate seriously listened to my wants on my 4Runner & made it a reality. He went above and beyond what I asked for! We dealt with Nate the entire time, from start to finish. He helped my husband & I find & customize my dream 4runner that stayed within our budget loan & monthly Pmt!!! He's not your typical sales person that tries to sell you a car ASAP just to make money off you, but rather he listened to our concerns & needs/wants & was able to answer and respond back quickly through out the entire process even when we were out of state talk about building relationships Thank you So much Nate we seriously appreciate ya! I can't tell you enough how much I my 4Runner and the constant compliments I get from folks. Definitely won't be the first or last car we purchase from you

My husband and I had been car searching for a while and we were burnt out. We were so tired of…read morepushy sales people and getting the run around on prices. Coming here and working with Alan was a breath of fresh air! He showed us the car, gave us the keys so we could test drive, and then worked with us on the final price. He also helped us get a deal on window tint! He was transparent through the entire process...and speaking of the process, it was quick! When we need another vehicle, this will be our first stop!

I purchased a vehicle from this dealership on February 28, 2026, after being told it was…read more"practically brand new." I made it clear I needed a reliable vehicle due to how much I drive, and at no point was I informed the vehicle's history was unknown or that it had prior damage. Shortly after purchase, the A/C stopped working during a road trip. When I took it to a Toyota dealership, I was informed the vehicle had previously been in a front-end accident--something that was never disclosed. I was also told the A/C system requires significant repairs, including replacement of major components. When I contacted the sales agent, Alan, I was told I "didn't ask for the Carfax" and was offered to split the repair cost. That response was unacceptable, especially given how the vehicle was represented. While one member of the service team was professional and helpful, the overall experience has been extremely disappointing. Based on what I've learned, I would not have purchased this vehicle had I been given accurate information. I strongly recommend doing your own inspection and research before buying from this dealership.