Service is the most unreliable service out there. No customer service and serially lacking…read morecompetent staff.

A one is actually a little high. This is the most dishonest. thieving company I may have ever dealt…read morewith. 3 months ago I called to ask why my bill went from $25/month to $55/month. The rep explained that I had been on an introductory plan, And that accident was lucky that it was only $55, because it should be $85/month. She was gonna give me a special offer and give me a $30 discount for the next year, but I would get unlimited data if I enrolled in Autopay. The Next month I was charged twice $85 AND $55. The current month i've been charged $155. Yesterday they bounced me around between 6 different agents. Three of them I could not understand because their accent was so thick. The last rep kept telling me they're very best. They could offer is $85/month. Liers and thieves. I can't change companies quick enough. Don't like Frontier, but even they aren't this dirty.

I'd much rather use FTI Satellite for my satellite internet and tv. Great speeds and much better…read morecustomer service! Highly recommend for satellite internet in Florida!

Be careful with these folks. They have a practice of adding pretty steep "trip charges" onto…read moreotherwise free installation packages. Call the company you're package is through (HughesNet, etc.) to be referred to another installation company.

While the service is working, their Fiber 1Gig options is very quick, however, I just had my first…read moreoutage today (4 weeks after install) and the customer service is non-existent. Regarding customer service alone, it would be a zero rating. First, went to their app, but it insisted that no outages were present in my area (well, that was false). Then started a chat, but the bot went on for 1.5 hours with notices of please wait ... finding an agent. About 45 minutes in, I also called customer service, only to stay on hold with no help for another 45 minutes, with constant message for me to try out the Frontier App. Finally, I received a text, where Frontier acknowledged that there was in fact a "data outage" and to expect a fix in another 2 hours. During this time I was never able to speak with a real person via chat or phone.

I highly advise you avoid this company…read more After using their service for 4 years, they shut down our service based on the request of the new customers who were purchasing our home from us. I use wireless for my work so I was in a very unpleasant situation the last two weeks of living in our home. This is the only utility company I have ever heard of that shuts down services without speaking to the homeowner first to verify. Then, to top things off, they had the audacity to send us a $58.00 bill, with threat of collection, for a disconnect fee, two months after we left the property. Yes, you read that right - they charged us $58.00 as a final con job and then told us they do this to everyone when they end their service with them.

Excellent company to do business with. It's such a pleasure to have a company work with me when I…read morehad some hard times financially. They even adjusted my bill so I could have a new due date. They always credit you when things go wrong on their end. Customer service goes above and beyond!!!!! Business department is A1 as well. They stayed on top of things before I got on my disability and the switch over to residential was amazing. Thank you Spectrum!!!! Much better than frontier or any others!

WOW, just signed up for another Spectrum account and the Rep, Meghann Burford, was WONDERFUL…read more Caring, friendly, helpful, full of life, humorous and knowledgeable. Thank you for hiring such a top notch employee who makes your customer feel valued!

Bad bad bad company Bad service…read moreThey turn off the Internet anytime they want to every day four or five times a day Internet disappears. This is the worst Internet company ever I do not recommend it to anyone.

You can never talk to a real person if you need help. Sounds great when you sign up due to the…read moreprice. And if you do the tv it's through utube tv which has many fewer channels. Inter net sucks and much slow then spectrum. Through chat [which is the only option] they said to add a 2nd router(eero) for 10$. That did nothing and constantly goes off line. Frontier you have no customer service to help. I am adding add ons to get the channels I want (which the guy that sold it said I would have. NOT. Streaming channels I've added stop every 30 seconds and the Eero you told me to buy did not help(money grab?). I'm about ready to go back to spectrum it may cost a slight bit more but it worked and you can talk to a real person with an issue. I've had more issues since I switched 2 months ago the I ever had with them. Customer retention if you have one better call me.​​

Samsung 10e, what a joke this phone is. If it wasn't bogo, I would have drowned this phone…read more Battery life is short. I always try to close apps if not using and battery stills drain fast. I'm even using low battery consumption. iPhone I miss you. I will rescue you from the drawer soon. Lost alot of data switching from apple to this....(thing) of a phone. Nice paper weight when I'm back to my Precious

From the owner: AT&T is an Internet service provider in Tampa with broadband Internet services to connect your home…read moreto high-speed Internet so you can surf and find all your favorite things online. In select locations, we also offer AT&T Fiber which powers our fastest Internet speeds. But we're not just about Internet. We offer all kinds of products and services to connect people to what they love. Because we're a world leader in communications, media and entertainment, and technology, we can create some of the best entertainment and communication experiences in the world. We're a TV service provider with products that include satellite TV (DIRECTV services and DIRECTV packages), streaming television with DIRECTV NOW, and fiber-optic-based U-verse TV service. Our wireless phone offerings include devices like cellphones and tablets; wireless plans for data, talk, and text; accessories for smartphones; wearables like smartwatches; and other connected devices. Shop online or visit an AT&T store to learn more about all we have to offer you.

Beware - They are terrible!…read more This is about Brighthouse Network and not this location per se. We have guests over Thanksgiving Weekend watching a pay per view movie. Just when it gets to the climax, the picture starts tearing. Nothing we can do corrects it: not restarting the movie; not reversing the moving so that the 'streaming' catches up; and not restarting the box. How embarrassing. This is not the first time and I am done calling their customer service number wasting my time going through their protocols. They need to pay me for my wasted time! We pay over $315 a month for Brighthouse service until today when I cancelled. I am through wasting my money for this terrible service. We have had Fios installed and we are going with them. I will never use Brighthouse again. I can supply our account number if needed to verify this review.

Just cancelled my service over the phone. When asked why I was canceling I was honest stating that…read moreI found a better deal with another provider. The woman immediately became rude and sarcastic and told me I was getting "ripped off" and "lied to" by my new provider. Throughout the call she kept laughing to herself and saying things in a sarcastic manner like "good luck with the new service". I've never had someone be so rude to me on the phone in my life. Also my bill was $130 a month and the Internet service was constantly not working. My new service (which includes all the channels we watch) is $78. This is the first review I've ever wrote..I'm that mad.

They could improve by filling their waiting list. I was in on the list signed in before another guy…read moreand waited patiently well he come up said that I was next but wanted to take care of another person instead of me which when the guy came in, he stated that he wants to pay for a bill and the guy pointed to the kiosk that he could use and he said no it's a business account that I need to pay on. So apparently just because that guy has a business account that pushes him above me even though I was waiting before the guy and also I'm in there for the same service of paying a bill I find that very unprofessional and I would not me personally I'm not going to come back here to do business with them. I'll go to a different location if I want to pay my bill in store, but I will not be returning to this location very unprofessional.

Don't believe them when they say taxes are included. They lie. The welcome plan was supposed to be…read more$30 a month with autopay but with taxes and surcharges it is $37.20 a month. That is 49% higher than I was paying with Cricket and I don't see any improvement in service. The bill is especially hard to understand.

I am extremely disappointed with Spectrum's service…read more About a week ago, Roberto Dottavio (Residential Connectivity Specialist) came to my home and offered me Spectrum Fiber Internet 1 Gig for $50/month, with the first month free. At the time, I was already using Frontier Fiber 500 Mbps for $49/month. Since Spectrum offered a faster plan for nearly the same price, I agreed to switch. To make sure everything was accurate, I called Spectrum's customer service at 1 (833) 737-0874 the day before the installation. The representative confirmed that Spectrum Fiber was available at my address. On August 4, the installation technician, Andy, arrived. After checking every utility box in the neighborhood, he informed me that there were no Spectrum fiber connections available. In other words, the service I was promised simply did not exist at my location. As a result, I had already canceled my Frontier service based on Spectrum's assurances. Now I regret that decision and have to call Frontier again to ask them to reconnect my internet. This experience wasted my time, caused unnecessary inconvenience, and showed a serious lack of communication within Spectrum. Customers should not be told that fiber service is available when it isn't. I sincerely hope Spectrum's management sees this review and takes steps to improve the accuracy of the information provided by its sales representatives and customer service.

They will not send out a repairman. They do not listen to…read moreyour problem. The read commercials for other products. It is truly horrible.