This morning i received a text admonishing my wife for not keeping her appointment for Service on…read moreMarch 4th. That is the scheduled appointment my wife did arrive for on March 4th at 0800 only to have the Service Advisor turn her away because the system did not show the scheduled appointment. I was shocked to receive the new text which now acknowledges that we did have a scheduled Service Appointment. I have had two exchanges since with the New General Manager Sam Somarriba. He just joined Ourisman after 18 years with Mercedes. He seems sincere and is committed to turning their Service Dept around. I was impressed with his follow up.

I have never seen a more unprofessional and rude…read moredealership!! As soon as I said we were not financing with the dealership the tone and demeanor changed to rude. I still don't have tags and it's been over a month. I have called dozens of times and keep being sent to "general voicemail". After finally begging to speak to a live person, Roxy was rude and said someone would email me. asking for a phone call seems to be impossible. Stay away!!

Worst communication. Worst company. I would never recommend this company to anyone. Sold car with…read morebad battery, bad brakes, bad rotors. The boss thinks everything funny and a joke. This company should be shut down immediately. I'm taking matters into my own hands. This company have to go!

Awesome buying experience. I was able to get the car I wanted for the price that worked best for…read moreme. The owner was very reasonable and fair. Michelle is absolutely awesome. I would definitely recommend this dealership.

Leo was incredible. I went in for a checkup and he told me things about my car I didn't even…read morerealize were broken. Not only did he help me with small stuff free of charge, but he walked me through different options and directed me to resources I didn't have. I'll definitely come here again for auto repair work.

This is I where I bought my first truck! I knew I wanted a Colorado and wanted to make sure I got…read morethe best (and fair) price for it! George, Tony, and Joe Evans were pivotal in ensuring I got the right Colorado to fit my needs. When the one I wanted sold one day prior, the trio were very attentive to getting the exact model back on the lot ASAP! Nathanial was super helpful in helping me finalize the paperwork and showing me some neat stuff! When I saw a scuff on the truck Nathanial was quick to take it around back and have service clean it up before I left the lot!

I am very disappointed in level of service I received from Bob Bell Chevrolet service dept. On May…read more23, 2026 i took my car in for simple oil change. After short wait in customer lounge area I was called by service depot that my oil change was completed. On May 26, 2026 my check engine light came on. I contacted Onstar to run diagnostic check. Onstage provided codes to maintenance issue. I took the vehicle to another mechanic and advised him of my problem. He checked my vehicle and advised my oil was almost dry. Also my coolant and washer fluids needed more fluids. He replaced needed fluids,check engine light issue resolved. I contacted Bob Bell and they refunded my money for ghost oil change. I am satisfied on refund but disappointed on amount of my time,energy,and angst on dealing with this issue and level of service from Bob Bell with whom I have been doing business for years.

BUYER BE WARNED - DO NOT BUY…read more Sam and the Bmore Motors company don't do good business - Sam has no integrity - this company will take your money and turn their backs - I was told that they will honor their 3 month warranty or 3000 miles - NONSENSE - I bought a 2011 BMW from them and it a piece of junk - death trap and they refused to correct the error - stating that they repaired it twice - well STOP USING JUNKYARD PARTS FOR REPAIRS and maybe you would not have to keep getting complaints - don't believe ANYTHING THEY (SELL) tell you - it's based upon untruth and deception just to take your money

I would give zero stars. I'm having the worst experience with the car I purchased from them last…read moremonth. I brought the car back 3 separate times for repair. They kept it for a week each time & lied about it being repaired, they turned off the check engine light & it came back on 2 days later. The refuse to get the car up to par, it would never pass inspection. But they're fraudulently use the inspection credentials to sell lemons. They also decided to keep my tags that I paid 1000 for in my finance agreement, which they also committed fraud on. I'm getting a lawyer & hopefully they won't be able to screw anyone else out their money.

Well 11 months has passed since we bought our car here.We've had to replace a catalytic converter,…read morea starter, PCV valve and the TRANSMISSION.Please don't buy a car from these rip off artists.

Saw a vehicle on cars.com listed for $4799, called confirmed price and test drove it. Then after…read moretest drive I was told the price was $7200. This was to be a cash sale, I mentioned that before the test drive as well. the cars.com ad clearly started 'cash price' was $4799. I told them multiple times I did not need financing. They will push you for their own financing, at an ultra high APR. Then when you offer to pay cash they won't meet the price quoted in their own ad. They will 'bait and switch' you or just lie about pricing. Stay Away!

I wish I could give you a ZERO STAR review, but that is not an option. I bought a 2012 Nissan…read moreAltima 3.5SR - GREAT CAR right!?!?!? NOT if you get it from this place. I told them I needed a reliable vehicle, because I drive have to drive to work everyday. So.... less than 50,000 miles into my vehicle purchase I begin to have transmission problems on a non-repairable CVT transmission that cost $4995.00 to replace. This is after replacement of all brakes, strut assemblies, new CV axle, and all new tires. Now, I have NO job, a car payment that is behind, and a car that does 30 mph after a slow rolling start. STAY AWAY FROM THIS PLACE!