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    XP Clean Solution

    4.3 (60 reviews)
    Closed 7:00 am - 12:00 AM (Next day)

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    Response time

    20 minutes

    Response rate

    100%

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    Services - XP Clean Solution

    Commercial deep cleaning

    Commercial move-in or move-out cleaning

    Commercial standard cleaning

    5 More Services

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    Regular home cleaning

    Post-construction cleaning

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    Scratched inside of the toilet bowl
    BJ M.

    Nobody expects to repair their home after a cleaning. The person that came was very nice but did not speak English which made it challenging to communicate, "Don't go in that room yet, my wife is still sleeping." Which of course they proceeded to go in that room. After the cleaning we noticed she scratched the inside of one of the toilets and chipped a tile in the master bath. The conversation with Luana, the owner, basically went like this (extreme paraphrasing): "She damaged our home." Luana - "The cleaner said she didn't do it." "Repair it or we want a refund." Luana - "Here's $80 and you can go to Home Depot for repair kits."

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    Photo of Ben W.
    6
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    5 years ago

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    Photo of Luana M.

    Luana M.

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    5 years ago

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    5 years ago

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    Luana M.

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    3 years ago

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    5 years ago

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    Luana M.

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    4 years ago

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    Luana M.

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    5 years ago

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    Luana M.

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    4 years ago

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    Luana M.

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    4 years ago

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    Luana M.

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    4 years ago

    Prompt,arrived ten minutes early .Very meticulous,did not rush and they were mindful of fragile ornaments.

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    4 years ago

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    4 years ago

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    5 years ago

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    Luana M.

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    5 years ago

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    Luana M.

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    4 years ago

    Excellent service by Cida and Claudio. Customer service was also exceptional with answering questions and providing details. Thank you!

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    5 years ago

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    Luana M.

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    5 years ago

    Fantastic experience with a move-in cleaning. The cleaners were incredibly thorough. Highly recommend

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    Luana M.

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    5 years ago

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    5 years ago

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    Luana M.

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    5 years ago

    The house looked incredibly when they finished their work. Luana is highly responsive. I would defined recommend!

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    Luana M.

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    Page 2 of 2

    Ask the Community - XP Clean Solution

    You guys cleaning nail salon? I have new nail salon for grand opening! Just want to know did you guys can come Clean?

    Hi Denise. We do clean nail salons. We will be more than happy to work for you.… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - XP Clean Solution

    Very professional service, both in terms of arranging it with Luana and the cleaners who did such a wonderful job.

    Mentioned in 20 reviews

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    Shine Professional Cleaners

    Shine Professional Cleaners

    (5 reviews)

    Yorkville, Upper East Side

    I scheduled a cleaning from this service on July 25th, 2025. The cleaning was horrible as so many…read morethings were not even cleaned at all. When I brought this to the companies attention they did nothing about it but say they would pay more attention to detail next time. Then a week or so after the cleaning I realized that some things in my apartment were missing. A new unopened fragrance that I had on my table was missing and one of my rings were missing too. I am in the process of filing a police report against this company because I don't tolerate people stealing from me. The person who was sent to clean my apartment also used my cleaning supplies without asking and the stole my cleaning supplies as well.

    I used this service a few times and initially I thought they did a good job. Towards the last 3-4…read moreservices, I kept getting different ladies who rushed through the job and did not clean anything properly. During the last cleaning, I noticed things later that were not cleaned in the bathroom as well as things that appeared broken. There was a drawer handle on my toiletry box that was broken. The toilet seat was missing one of the screw caps - which is a small thing but I just moved to this new apartment and was really disappointed to find that. I texted Shine and asked for an explanation and I was told to check around the toilet and there was no resolution. I am upset that I now have to spend time and money to fix that and disappointed in how Shine handled it. I explained that I wouldn't be using them again and frankly regret hiring them for the hassle it has caused me.

    XP Clean Solution - homecleaning - Updated June 2026

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