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    Shinetek Cleaning Company

    4.7 (51 reviews)
    Open • 7:00 am - 10:00 pm

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    Response time

    30 minutes

    Response rate

    100%

    Services - Shinetek Cleaning Company

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    Shinetek Cleaning Company Photos

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    Recommended Reviews - Shinetek Cleaning Company

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    Reviews With Photos

    Milan T.

    Very reliable, professional, high quality work, responsive, easy to communicate with, better price than their competitors.

    H. A.

    Really wish I could say something positive but after the horrible customer service from the actual employees that come to "clean" your apartment, its hard to even give a 1 star rating. Firstly, Gio and Tyrone arrived 30 mins late due to train problems, which is completely understandable being in NYC, and because I was experiencing a delay with the trains that day myself. But to give me an attitude because you had to wait in the hall AFTER i was understanding that you two were late is ridiculous. Then, after apologizing for the wait, they got into my apartment and go "ohhhhh, this is a move in, not a deep cleaning, thats different." I didn't understand what the difference was, but upon realizing a few of my belongings were stolen, im sure that was why that comment was made. I reached out to the owner Isaac and he said there was no difference in price. MY APARTMENT WAS NOT CLEANED WHAT SO EVER. Please refer to the pictures to see exactly what I am talking about. Floors left unswept, a mopped was passed but there was literally things all over the floors. Bathroom was completely dirty, my blinds "within reach" were not dusted one bit, my stove was left dirty as well and a piece of my kitchen sink was broken. None of the kitchen cabinets were cleaned and I know this is a fact, because the previous tenant left old food in them and when I came back it was still there. NEW POTS AND PANS along with DISHES were STOLEN. When i reached out to Isaac regarding this, he said they could have been lost in the move. Mind you, these were both NEW and brought straight to the apartment after being purchased. Oh, and the bet part is, being rushed to come back to the apartment because they wanted to leave after an hour an a half of cleaning. They sent me out so they could "clean" and I come back to hear Tyrone talking shit about having to stay late amongst other things in regards to the job and Gio complaining about the tip being left on a card and not cash. I would personally never use this company again and please beware if you decide to. At least stay in your apartment and don't leave as the owner and cleaners suggest, because you may end up with things stolen as well!

    Nancy O.

    My "deep cleaning" scheduled on Wednesday April 6th was anything but that. The owner was nice enough to schedule a redo for Sunday the 10th but being that cleaning lady was on her 3rd hour of redoing this "deep clean" I never got to begin with she couldn't finish the way I would have liked her to since she had to leave for her next job. I didn't appreciate the owner reaching out to question why his employee was taking so long. It's obvious if she was taking long because the first job was in fact NOT a deep clean. She was not touching anything new. She was REDOING all the work that was NOT done the first time around. When I suggested if more time was needed during my original "deep cleaning" the answer was NO. Meanwhile my apt was not deep cleaned at all. I was weary about a cleaning service to begin with. This was a waste of money and time. My kitchen on the second round was "deep cleaned" yes but I am left not fully satisfied with my bathroom since again the cleaning lady had spent 3hours redoing the kitchen and had to rush the bathroom to go to her next appointment. Not her fault since she did her best to clean up her coworker lack of deep cleaning. It's sucks for me because instead of me working on my move I have to spent my Sunday afternoon disinfecting my standing shower. Will I use this service again? NEVER and I wouldn't recommend them either. BAD choice of pick on my part. I could have done this all myself last Wednesday and saved the money and aggravation.

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    3 years ago

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    2 years ago

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    6 years ago

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    5 years ago

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    5 years ago

    Great guy and great service. You can explain problem areas and Isaac will get it done.

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    4 years ago

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    9 years ago

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    7 years ago

    Isaac was responsive, very professional, and extremely thorough when doing a full 'move-in' clean on a particularly dirty apartment!

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    4 years ago

    I highly recommend this cleaning service. The best prices in Astoria, and very responsive management.

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    7 years ago

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    10 years ago

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    11 years ago

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    12 years ago

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    9 years ago

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    6 years ago

    Isaac did a great job! Easy to book a time through Yelp. He showed up and left my apartment looking great!

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    7 years ago

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    11 years ago

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    7 years ago

    Isaac and team were awesome. So professional and thorough. Our place is sparkling! Highly recommend.

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    11 years ago

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    10 years ago

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    10 years ago

    They came and cleaned my apartment and were very thorough. I was very impressed and will definitely use them again. Great job!

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    11 years ago

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    11 years ago

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    9 years ago

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    11 years ago

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    12 years ago

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    Page 1 of 2

    Ask the Community - Shinetek Cleaning Company

    Review Highlights - Shinetek Cleaning Company

    “Isaac was responsive, very professional, and extremely thorough when doing a full 'move-in' clean on a particularly dirty apartment”

    Mentioned in 29 reviews

    Read more highlights

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    From the first phone call until end of job, clear communication and quick response to any messages…read more He cleaned the common areas for a 4 family house that had not been done in over a year. They look 200% better!!!! I highly recommend Patrick and his staff!!!! And very fair pricing I. Gasman

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    They provided really great service and were quick with communicating to set things up.read more

    Luana, this did not take place over 72 hours, but instead over a month. I asked for the key to my…read moreapartment back on July 6th according to our yelp messages. You said you would reach out to plan and you never did. You were silent July 6th until I reached out on August 1st. The screenshots of our messages do not represent "perfect communication", rather the opposite. You are correct that your employee did an amazing job, but you yourself did the opposite in regard to management. I asked for move out cleaning and asked for my key to be given to me before I scheduled anything (I will upload a photo if you've since forgotten). I sent you a message as soon as I landed to give you time to communicate and for us to plan! I reached out to you again after not hearing from you on August 1st a month later. I was no longer interested in move out cleaning after the lack of communication regarding the key to my home. I reached out again the next day, and continued to have to remind you to get in contact with me. I simply don't think that's safe when you have the key to someone's apartment and have multiple employees working for you. Communication and follow through are important when you are running a business that gives you access to people's personal property. It should not be a requirement to constantly message you and hunt you down for my key. If paying you in order to get the key to my apartment returned was a requirement, you only had to say that on July 6th when I first messaged you (or any time in the following 3 and a half weeks). I made it clear I did not want to speak anymore once you made it clear you wouldn't either bring my key back or reimburse me for it. I said this over message, I asked you not to contact me anymore. Even with this boundary made clear, you continued to find ways to privately message me multiple times. The employee who came to clean my apartment was wonderful, working with you absolutely soured that experience. Fortunately that can be fixed with growth and I hope you take the steps necessary to ensure this does not happen with another client. Having strangers hold onto my key (I have never met you!) and not communicate while I sleep in my apartment is not at all safe. I wish you all the best!

    Shinetek Cleaning Company - homecleaning - Updated September 2026

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