Huge shoutout to Ann and Dave! Came in for an oil change and it was done in under 15 minutes, UNREAL why anyone would ever go to a drive thru one that is shoddy just for the speed when Xpress can do it better and just as quick. Turns out I need new front brakes and Dave was fully transparent with me about it, said the pads had 10% left and that even though he recommended changing it now the decision was wholly up to me. I went ahead with it and turns out the rotors needed replacing too but knowing that I had just spent money on the brakes he told me he would turn the rotors to the most optimal position to last me the next couple thousand miles so that I could save up for the next maintenance repair. If you want your car done right, come here read more

Came in for an alignment, oil change & brakes. Very easy going process and top tier customer service. 100% recommend this place to anyone that needs service done David was amazing & very informative with what was needed on my car. Thank you guys ! read more

Was told there was an oil leak. There was never an oil leak. Was told there's a trans pan oil leak, I never had a leak. I just left the place, unless they did something to my car, my car should be fine but now I'm worried they messed with it. So do not come here. Side note, while I was waiting for my oil change I heard lots of loud banging on metal, I didn't think much of it until they guy told me I had leaks and valve cover gasket leaks as well. Screw these guys. SCAM. read more

Xpress Auto Service - My car was perfectly fine and now they tel me I need all this work done?.. - Auto Repair Near Me - Westminster, California

There are the WORST car mechanics I've ever experienced. After my warranty company paid them 5k to fix engine related issues, it ran for one only one month. They then never gave me paperwork listing what was repaired!! Sounds suspect right??! They said that I'm a "third party" to my own vehicle and they don't have to provide me with that information. DO NOT USE THEIR SERVICES. You will be throwing your money away and the work will not be done correctly the first time. BEWARE! read more

DO NOT COME HERE!! Terrible service! Came here for an oil change and they did not do it!! Had to re-do the oil change within 3 weeks, oil looked dark/black when observing. FYI, If you ever come in because of their oil change coupon, mind you the price listed on the coupon will not be honored to you. It will be more expensive. Regret going to this place, NEVER AGAIN. Ali the manager/supervisor was super rude as well when spoke to on phone. read more

Great service. Mom and pop kinda place. It's super clean and organized. I walked in and was instantly greeted by the front desk. Told them I needed a smog check and brake inspection. They answered all of my questions and immediately started working on my car. Also no charge for the brake inspection, heck yeah. After the smog check they said I passed but needed front brake pads and rotors resurfaced. They had so many options for brakes and pretty much listed which one was best for my car and why. Got the ceramics and to top it all off my brake pads came with a lifetime warranty! I don't even know how that's possible. Prices are phenomenally reasonable and staff are extremely thorough with their work. That kind of reassurance is what sold me and I will definitely come back and refer my friends and family to come also!! Thank you Xpress for all you've done! You guys are amazing :) read more

I took the car in for a smog check today. But apparently this shop took the opportunity to do I check on the car which I did not authorize. They removed my cabin air filter and engine air filter to show them to me. These were replaced by me only two months ago and looked very good. Apparently they wanted to sell me on replacing them but I cut them off and told them they were practically brand new. This place is major shady. There is no need to disassemble my glove department in my prius to get to the cabin air filter, especially when all I wanted was a smog check. People be warned!!! Then when leaving the service person warned me that my prius tends to have starter problems because there is a relay that always needs to be replaced. I told him that there was a recall from Toyota that I went in for and the relay was taken care of then. Needless to say he became very silent after that. At the worst, I now feel extremely nervous that he and his worker may have done something to the car while I was waiting in order to sell me more services. What is apparently obvious is that they thought I knew nothing about cars or something in order take advantage of someone's lack of knowledge. In fact, I do all the services on my car myself, oil change, coolant flush, brakes, suspension replacement, you name it I do it. I make a point to verify the car is in good shape because its used primarily to drive my two year old around. I simple smog check where nothing needs to be checked in the car should not have produced such an uncomfortable situation. I know every business is hurting out there but you don't know if the person across from you is hurting more. Hopefully this place can learn that before their actions may unnecessarily cost others. read more

I would highly recommend this place. They're honest and do a great job. My brake light came on but when I took my car to Xpress to get my brakes changed, they told me my brakes were only at 50% and that I didn't quite need to change it yet unless I wanted to. I appreciate that they were honest and gave me the choice of having the brakes changed rather than just doing it anyway in order to get money. When I decided to not move forward with the brake change, they didn't even charge me a fee for the time they spent putting up the car and removing the tires to check the brakes. Great service, I will definitely come back. read more

Xpresss is great! Put a rebuilt transmission in my Lexus in 3 days! Car runs better than ever and they gave me the best price in town. Shout out to the manager Ali. Will be back for my maintenance and recommend everyone I know to come here. Great and honest people! read more

Xpress Auto Service - Auto Repair Near Me - Westminster, California

I had to find somewhere who can do a LAST MINUTE oil change and Xpress Auto Service took care of it for me. I was in and out of there in less than 20 min. I was happy with the price! read more

Went in for a smog check and they alerted me that I needed the cabin filter changed. I had this changed at another auto repair shop but they must have just charged me and not done the service. I'm glad at Xpress they're happy to always physically show you what they changed. read more

Xpress Auto Service - Cabin filter - Auto Repair Near Me - Westminster, California

Had my car taken undr the guarantee coverage but charge me $150 only for a diagnosis these guys are good making money but not fixing the problem wish someone could report them to the better business bureal read more

I got a coupon for oil change at $44.99, I call them to comfirm the price, when I took my car there, they told me that I need 5 qts and disposal, ... would cost me $60.00, I told them my car small car with 4 cylinder engines, it doen't need 5 qts ..., They didn't horned, I won't trust this shop to take my car for them to service, you don't know what would cost you if you let them service your car..., the car's repair are not cheap! read more

Took my car in they suggested to replace the motor so I did got it fixed for a couple days paid $4000. Took it in for misfire after driving it for less then a week they didn't fix it long story short four months later cars broken down again needs another motor and now other work too due to the motor not running properly. They want me to pay another $3000 and the other (David) don't work there no more heard he grabbed his tools and left. I ended up taking my car to another shop before anything and they suggested I take my car back to the shop cause it was still under warranty for 6 months they didn't honor it I wouldn't take any cars there if it was the last shop on earth. read more

The service team is awesome, first honest service department I've been to in a long time. There prices were very fair!!! I would highly read them to anyone and every one. read more

I came to this place because due to a jerk motion in the car. I had drove from Riverside to Westminster to visit my dad at the cemetary. I have never had no issues with the car what so ever. And with no way knowing what the car had I called I gave a description of the issue. They said come in down so we can take a look and see if we can fix it. Gave a call to my brother and said it sounded like a spark plug issue. Turns out the "mechanic" said it was a bad transmission and that I needed a new one. I had 4 kids with me and he recommended me to leave the car and grab an uber home as for they were closing the shop already. Remind you I called and asked before coming was it too late. Request a flush since he said that could help me get home and all they did was park my car under a tree and still had the nerve to say they drove the car around and tested it. I was looking at the car the whole time. The guy at the front desk said they get a better description when the costumer describes the issue with the car than what they can diagnose the car with... Worse place to come to. Manager was David and guy at the desk was Ali Esmail. I i had an option to give no stars I would. read more

Xpress Auto Service - Auto Repair Near Me - Westminster, California

Ann was super helpful and went out of her way to assist me with an issue! David has been great on multiple occasions and made me a returning customer. I wouldn't trust many with my 911, but him and his team have been great! I've also begun bringing my girlfriend's car too. read more

I was in the area and needed an oil change. Being a female, I was hesitant because auto shops usually try to up sell to women, thinking that we do not know anything. Staff was super friendly and did not try to up sell me. It was a quick, simple process and took around an hour. Thank you for all you do! Definitely recommend! read more

My husband took my car in for an oil change and midway through asked to change the engine and cabin air filters too. They were super nice and gave us no grief over the last second request. Service was fast and the price was reasonable! Probably the best experience I've had at an auto service place. read more

Came back recently to get a full inspection on my toyota because I plan on selling it soon. Managers are always taking care of me every time I visit. They did my all fluids replaced the front brakes and rotors. They also threw in a steam clean for my engine. Wow and it looks so good I might just keep it . Jk but all in all I love their work, reliability and honesty! read more

Xpress Auto Service - Auto Repair Near Me - Westminster, California

My friend scratched her car in a parking garage complex and we needed a quick fix that was nearby. This was the closest thing to the area and so we took our chances and came in. I was so pleasantly surprised with the service that we got...the scratch looked SO much better. The wait wasn't too long, there were tons of magazines to pass the time and it was pretty clean in the waiting area. If your car is in a jam, definitely stop by. I was told they have a variety of services (oils, dents etc.). The streets of Westminster isn't always safe either...so a good place to keep in mind when needed. read more

Did oil change here. Good service and good price. David and Ali were nice and fast about it. David then told me other services that my car needed. Replace cabin filter, engine air filter, get a battery service, brake flush, and radiator flush. David showed me all the buildup on my battery and said special price if I did it today was $25. Ok with me. He offered cabin filter and engine air filter for $50 each, with a discounted price if I did it today. He was right that they both needed to be replaced because they were very dirty. But this is either heavily overpriced, a scam, or both. I can easily buy the $15 filters myself and replace them in 5 minutes. You can too. So I declined this. When it came time to pay, I was charged for the cabin filter and engine air filter. I told this to Ali, who consulted with David. David said that I declined the service. Ali told David to write it down next time. Maybe it was an honest communication mistake, but maybe it wasn't. When I changed the engine air filter myself, the screws were incredibly difficult to remove. I had to increase the torque by using pliers with my screwdriver. They screwed it in way too much. read more

ZERO STARS. I took my car here a couple of times in the course of 4 or 5 months as I had purchased a Lemon from SC Motors (never buy a car from there) and they "repaired" a couple of things under the warranty I had purchased. 1st time I took it here was because my engine needed to be replaced. After dropping it off at Xpress they tried to charge me over $600. 1st, they told me that the engine they ordered from Ford only came with one engine thermostat but my engine is special and needed 2 so they were trying to charge me for the second. WHY would you not tell ford the correct kind of engine and why would I have to be charged for your mistake? Also it was under WARRANTY! But David tried to convince me that warranty doesn't cover that, only purely the engine itself. So after calling the warranty company they confirmed they would cover the cost of 2nd piece. Then later they tried to do the same thing and charge me over $300 to reprogram the car after installing the engine because warranty doesn't cover the programming only the engine. They also pulled the whole Jiffy Lube stunt on me and told me all of my fluids needed to be flushed and refilled and my back brakes were about to give out (not covered under warranty). At this point this was the 3rd or 4th time my car needed work in less than 8 months so I just told them it was fine in hopes that I wouldn't have to do anything else to my car for a long time. they quoted me OVER $1,000!!!! How Ridiculous. That included flushing and replacing some fluids, back brakes, and reprogramming my car. Again, I called the warranty company who said they would 100% be covering the cost of the reprogramming which would have dropped my cost down to around $750. A couple days later I get a call from David to let me know my car is ready and that its going to be a total of $1,057??? These shady people replaced my back AND front brakes and said that since I approved them to do around $1,000 worth of work before the warranty company had agreed to cover the reprogramming of my car that they changed the front brakes too. So without calling me or getting ANY type of authorization to do even more work to my car, they did it anyway and charged me. I had to fight with David back and forth over the phone for about an hour. This guy really told me that after looking back in the notes of my car, they are very vague and he cant tell what was agreed upon. At first he was telling me the best they could do was give me $50 off so it would be around $950. HA! When I finally told him that what he did was ILLEGAL all of the sudden the front brake work was for free and my price was back down to $750. About a month later I had to take my car here again, this time to replace the turbo charge on my car. After getting it back something did not feel right at all when driving. About a month later, again I had to go back to replace some engine sensors. When getting my car back I was literally scared to drive it at this point. The entire car would shift and click when I went over bumps, slowed down, took turns, etc. I pleaded with the warranty company to let me take it somewhere else as I no longer trusted Xpress after my previous experiences and they agreed. I took it to Zubys Brake and Tire in Garden Grove. My car was ready in less than 2 hours and the first question they asked was "did you recently get work done to your car?" XPRESS AUTO LEFT THE ENTIRE FRAME OF THE CAR LOOSE. They literally sent me out there in a death trap. I called to let them know as soon as I found out what was going on and the man that answered the phone said "we stand by all of our work but we'd be happy to check it out if you want to stop by". Take your car to Zuby's. They are the ONLY people that have been honest with me in this whole car experience I have been having. read more

I've never experienced anything like this from a business. Not only did I bring my car in, but so did my mother. Needless to say, both vehicles were brought elsewhere to get the proper repairs. They did everything they could to secure the job, but not do it properly. Also, after letting them know that their mechanics touched my entire car with dirty oily hands they did it AGAIN when the car was brought in for them to "fix" what they mis-repaired. I let them know that I had to detail the car the first time they messed it up and they did it again... this place needs to be avoided at all costs. It feels like it's run by people who are working on cars for the first time in their lives and their reasoning is unreasonable... the place is completely unethical. I feel like the managers are doing their best with what they have and the pressure that's being put on them, but the culture in that place is NO GOOD and doesn't belong in a place like the United States. read more

Review 78 for 2017! My boyfriend has been taking his car to Xpress for a couple years now which should speak volume. Today he asked me to take his car in for him for an oil change. I called in before I took the car in. No appointment needed. Courteous customer service on the phone and in person. I like that Dave gave me a list of recommendations for the car but since it was my boyfriend's he insisted just to do the oil change and recommended my boyfriend come in the next time he does services to go over all the details. read more

If I could give no stars I would. I brought in my car to get a tune up but when I came to get my car the ignition was loose. I have a Mercedes with a unusual key and the mechanic didn't know to put the key in the ignition properly and got it stuck and tried to use a screwdriver to get it out. He admitted he was a fault and he said he would order a new ignition. Weeks later I called and they said oh we aren't ordering the part it's not our fault. I told them we were taking them to court and they said go ahead you have no proof. DONT GO HERE BAD SERVICE!! read more

Ive come here for over a year and brought multiple cars here for service and this is my last time coming to this shop. It's been a few months since i've come here last when they told me i had an oil leak due to an old gasket. Stressed, I went to 3 separate shops to get second opinions and turns out there was no leak. David is always looking to pull a fast one especially when Ali is not around. I thought to give the shop another chance and get a simple oil change and now David tells me their price has gone up and can't honor my usual price. Also, maybe this shop should invest in those plastic seat covers because my drivers seat is soaked with sweat from the mechanic trying to reset my oil light read more

I had been getting my oil changed here for a couple years when it was Purfect Auto and never had any problems, workers were always courteous and eager to help. I always bring my own oil and filter in for them to change out and never had an issue. Fast forward.... Time for another oil change. Found a coupon for this place that says $11.99 oil change for up to 5 quarts of oil and filter. Now remember, I have my own oil and filter. I was just hoping they would do the labor part for the $11.99 instead of the $15.00 I use to be charged. I show up and ask for an oil change and told him I have my own oil and filter. He tells me $20.00. I show him the coupon and he tells me its not for my vehicle. I said that's fine, I just want you to do the labor part, you don't have to use any of your products. He say's NO. Then tries to explain to me that because my vehicle takes synthetic oil, (which it doesn't), that it is more money. Again I explained that I didn't need him to use his oil or filter as I had my own, just needed the labor part. NO! It's $20.00 I take a deep breath and say, fine, thinking I will just find a new place for my next service. I walk into the waiting room ready to fill out the usual paper work. Another guy comes in a few minutes later and says I should come back in a half hour because they are all eating lunch. All 3 of them are eating lunch at 1:40 in the afternoon, not another customer around, just me. I turned around and walked out. SMH If that is how they treat customers, I can see why there wasn't anyone around and why they were all sitting around doing nothing. Anyway, obviously won't be going back and will tell anyone I can to stay away. There are too many places out there that would appreciate having a customer. read more

I came here about 4 years ago regarding a battery issue and have continues to come here for any of my car needs ever since! No other car service facility has had the same hospitality and helpfulness compared to what I've experienced at Xpress Auto Service. They don't try to add hidden charges and are very transparent on what your car needs. I highly recommend going here! read more

AVOID THIS PLACE, that's if youd like your vehicle actually repaired right and not Mickey moused. I paid for them to replace the upper ball joints, lower ball joints and upper control arm bushings on my 2018 tacoma. 3 days after getting it back I started hearing a low popping noise coming from the front passenger wheel, so I called them and dropped it off for them to diagnose the issue. Well after them having my truck for a day, I get a call pretty much telling me I'm crazy and theres no noise ("4 different mechanics drove my truck with no noise"). I was told to bring it back if it gets any worse, because they tried soo hard and couldn't find anything wrong. I got my truck back yesterday, but didn't have time to check it out, well i just got under my truck to see for myself what the issue is and these "mechanics" left the 2 bolts loose that hold my lower ball joint to the spindle. Yeah, if that got any worse I could have lost my life or wrecked my new truck. Mind you, this was a result of THEIR work when replacing my ball joints. I will never return or reccomend anyone to this place, I have a 3 year old daughter that also could have been in my truck if something happened. But they are extremely avid about calling you to try to do extra work that's not necessary, gotta make that money somehow right? All I gotta say is beware, if you love your family, I dont recommend coming here! Wish I didnt have to give them any stars, they only got 1 so I can inform everyone of their shotty work. read more

Xpress Auto Service - Gap in the assembly of the bolts holding the ball joint to the spindle. - Auto Repair Near Me - Westminster, California

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Brought my car in a little late in the afternoon. They ran a diagnostic to see why a light was on. I got the call the next morning that my car was ready. They ordered the part from the dealer of my vehicle and replaced it with no issues. Good hardworking team! Nice, fast, and efficient , thanks Ali! read more

Let me tell you, I did NOT receive a NEW oil filter. When I checked my car after the job (a Honda Accord)- we found a HYUNDAI filter which looked beat up/used. I saw the mechanic grab what I thought was a new filter in a box. I get home to check- because something didn't feel right, and what do you know. I will never come back here again and I will never recommend this place to anyone reading this. You get what you pay for here, literally. read more

David was understanding of my financial situation. I've yet to pick up my car so I'm not sure what the results would be like, but David communicated with me a lot throughout the process and I am putting a lot of faith into this shop in fixing my overheating issue. read more

Thieves and liar. A third party mechanic who promises this and that to have everything fixed and done asap. BS, they had me waiting for a week plus and never notified me of anything like they said they would. I decided to just pick up the vehicle without having services done due to broken promises. When i arrived to retrieve the vehicle it literally had an empty tank. What A Joke. Folks like these are whats wrong with society and give bad reputations to other hard working mechanics, what a disgrace. No rating for this circus. read more

I had a hard time finding a good shop after my last mechanic retired. The team at Xpress has treated me well. They make sure they do a thorough job and arec proactive with my auto maintenance, while being clear and forthcoming in their communication. Good people, good service, good prices. read more

Been here multiple times for oil change and maintenance issues. Aly and David are always helpful. Never felt pushed or rushed so thats a huge plus. Their prices are fair and I always know what to expect (can't say that with all mechanics around here). Highly recommend them!! read more

I'm back here again for another smog check. Great friendly staff and fantastic service. read more

Xpress Auto Service - Lobby/front desk. - Auto Repair Near Me - Westminster, California

Had an amazing experience. Had tire pressure issues that no other mechanics could figure out but Xpress Auto Service figured it out quickly and got me my car back right away. read more

This js literally THEE FIRST TIME EVER that i had a good experience with an auto repair shop! they really helped me out with my car, worked with me to get my car covered and i was able to trust them and didnt have to worry that they might do something bad to my car. My car is doing amazing. read more

Ali, David and the entire Xpress Auto Service team have taken such good care of our auto concerns and issues! I would 10/10 recommend their incredible shop to anyone. Their customer service soars above the rest and I couldn't be happier every time I arrive and leave their business. Thank you for always going above and beyond! We've got a healthy and happy Routan, thanks to you and your excellent team! read more