I would like to begin by addressing my recent 'one' star review of this yelp business account. I…read morewas notified that my review was taken down due to lack of detail. compounded by, I think, the owner of this account said he had no record of me in his files. Last Fall I had an issue with my refrigerator. It was only three years old and stopped maintaining desired cold temperature. When the technician arrived we discussed the problem and he began troubleshooting the issue. Subsequently, he then dismantled the interior of my appliance. Then accessed the refrigerators self diagnostic system. The verdict was, it could be the mother board, but couldn't guarantee that was the problem, but a likely culprit. I decided to move forward with replacing the mother board since the unit was brand new when I purchased this home, three years earlier. After repair was completed ten days later and payment in full for parts and labor. It was apparent the mother board was not the issue and the same problem persisted. I sent a text to Angel Appliance to see if the new part was of any value and I might be prorated for it or any parts that might be useful to Angel Appliance on any future repair that they might encounter ( as I had decided to replace the appliance ). I did not receive a response to my text. After purchasing and installing a new refrigerator, I had a similar issue develop with the new unit. I called my electrician who checked my electrical panel and all was in order. However, the receptacle behind the fridge turned out to be tied in to an adjoining GFI receptacle, a definite no-no according to my electrician and the apparent source of my problem. One of the first, if not the first of troubleshooting considerations. What I've learned... I purchased this home after it was flipped subsequent to a complete remodel. I recommend to anyone who buys a flipped property to do a deep dive into infrastructure during your pre purchase home inspection, especially your electrical components. Thanks yelp, for the opportunity to resubmit a more detailed review. Also I would like to upgrade my previous review to three stars. For four reasons. 1. Yelp's support of their business account holders and their requests for review scrutiny. 2. A valuable lesson in doing in depth research. 3. The opportunity we all have to live and learn via our personal and business experiences. 4. This business account holders vigilance in monitoring his account reviews ( especially the ones that aren't 5 star ). Seriously, no need to get all defensive. I did't correct my review, I simply added more detail at Yelp's request, after my previous one was taken down, So, thanks for the opportunity to post an honest detailed review. I mean you have only three reviews on your page, Also, it wasn't three years ago, it was last Fall 2025 ( and you said I didn't exist in your files ). My point was, since it seems to have escaped you. First things first, had you done troubleshooting the simplest thing first ( the receptacle ) as my electrician indicated, "Should have been one of the first, if not the very first" thing to look at. We both could have saved lots of time and money. A three star review seems quite adequate. Enjoy! And congratulations 50 years in business!

Very kind man came to help me out. Problem fixed in 5 minutes. He explained thoroughly the problem…read moreand what to do if it happens again.

Peter was fantastic! Answered immediately, came next day on time, let us know he was 15 minutes…read moreaway.. Spent time on diagnostic with fridge and was able to fix in less than an hour. Very impressed with service

From the owner: Local & Reliable – Based right here in Staten Island and New Jersey, we’re always close by and…read moreready to help when you need us most

They don't respond to messages in a timely fashion. Sometimes it's an emergency but they wouldn't…read moreknow that if they don't listen to the messages. I don't believe it when they say all agents are busy with other customers. I don't think there are agents answering calls. I've used them in the past- they charge a fortune to walk in the door, do a good job and I never had this problem trying to reach them before. Now when I really need help!

I can't believe this company gets good reviews. I used them for a Viking Refrigerator Recall , the…read morefirst tech that came to my house couldn't reattach the door so he called his boss (Danny) who when he arrived at my house I could tell he didn't want to be there he attached the door and was getting ready to leave when I told him the door was all crooked and he said that I needed a new door seal. I have PSEG contacts on all of my appliances so I called them and said I needed a new door seal, which the tech replayed that I didn't but replaced it anyway and the door was still crooked because I was told that Oceanic did not attach it correctly. I called Oceanic 6 times trying to get them to repair my door and was told that Danny said they did the recall and were not responsible for the door. I called Viking back and explained the problem and was given the name MG Appliance Repair. Wilson came to my house and after 2 hours fixed my door. I can't believe Viking would recommend a crooked company like Oceanic because of the shoddy work they do.

This place is a complete scam. They come out say they can't get the part and charge you $100. The…read moretechnician isn't even a real technician. I ended up ordering the part myself which was not discontinued he lied. I had to install it myself and it worked. They do not return my phone calls and I had to put a stop payment on my credit card. Do not use this service!

From the owner: If the reputation of the people that you invite into your home matters to you, then Appliance…read moreMaster is the clear choice. Appliance Master has been in business since 1983 and is the Only A+ Rated Better Business Bureau appliance service company in town. Our dedication to excellent customer service at reasonable rates is what separates us from the others. Call or schedule an appointment online right now. See our YouTube video for more details.

Super happy. He came over right away, fixed my dryer quickly and perfectly - giving me some tips…read moreabout care for both the washer and dryer to keep them operating efficiently and long-term. Marty is both competent and friendly, and charged very little for the work. He will absolutely be my go-to guy for any future appliance repair.

Absolutely agree with all the 5-star reviews! Marty installed grab bars and a new shower head in my…read moreapartment. He met me at Home Depot to pick out the fixtures. He is exceptional and full of knowledge.

I would recommend their service to anyone. Father and son came the same day requested, fixed the…read moreproblem with my washer. The charge for the call was fair and the repair charge also.

I called Don and left a message. Less than 5 minutes later, Don called back and asked how he could…read morehelp. I explained my concerns about my washing machine and dryer. Don said that he would come over the next day and take a look at the both of them. Don and his son came to my home as promised. They looked at both of my machines and told me that they didn't need repairs, but that we could do certain things and it should help us with both of our issues with the machines. They even looked at my dryer vents and hose to check for leaks and lint block. He explained about certain things to look for in the future and that to call him back if and when they occur. They must have stayed for about 45 minutes and when I asked how much I owed him, he told me that there was no charge because he really didn't do anything. I couldn't believe his honesty and sincerity. I actually can't wait for something to happen to one of my appliances so I can call him back to fix them. lol. I would wholeheartedly recommend Don and his son. Professional and very knowledgeable. More importantly, they were genuinely good people.