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    New Haven Register

    New Haven Register

    1.3
    (9 reviews)
    1.6 mi

    Do NOT sign up for any subscription to this paper!…read more I just signed up for the promotion of unlimited digital access for 6 months for $0.99. While signing up, it says the subscription will then automatically renew after expiration at a rate of $4.99 per week, but that I can call if I need to make adjustments to or cancel my subscription. I immediately found this sketchy - why can't I do this online like all other subscriptions I have ever had? - but, whatever, as long as I'm able to cancel. I checked my account and it shows that I have no subscription and that my old one (which I never had) expires today. I called them the same day to get help and cancel my subscription as I'm not even getting what I paid for, and I was told that I cannot cancel it until it expires. I wasn't asking for a refund, just to cancel so that it doesn't renew. I was then told that it will automatically charge me $19.96 10 days before my subscription expires. How is this a legal business practice? Are they so desperate that they have to resort to such sketchy tactics? The people I spoke with said that they can't cancel it, but I'll get refunded the $19.96 on May 6th, the day after the subscription expires. How can I trust this, and why can't I cancel before it automatically renews, again, like every other subscription I've ever had?? Why can I not prevent the charge from happening in the first place? My account still shows that I have no subscription and cannot access the content I paid for. Absolutely horrible organization, one that I will no longer support in any way. I was excited to support a local paper, but I am incredibly disappointed with the customer service. The last person I spoke with was a gentleman who said he knows that the subscription model is ridiculous and feels bad that this keeps happening to people. He was kind, but his kindness does not make up for everything else. Would give 0 stars if it were an option.

    I have been trying to resolve a charge on my account for a subscription that I didn't order…read more I know this may seem petty, but it is important to me. I've contacted your customer service, and the people were rude, unprofessional and unhelpful. My subscription was ordered April 4th, 26 week special for .99. I was advised I could cancel at any time prior to the end of the offer period, and as a result I took the offer. My credit card was charged 15.96 on Sept 22, which is earlier than the end of the offer period. Expecting this was a mistake, and wanting to resolve it, I contacted customer service, both individuals advised me that I signed an agreement to have my account charged 10 days before the renewal. I find NOTHING that states that. Additionally I asked them to point me to the place on the website that states that, and when I attempted to find it (with the person on the phone) I was unable to. I asked to assistance and both times they disconnected the call. Legitimate terms and conditions should NOT be hidden and should be easily identified when asked. I should not have been charged and deserve a refund of the 15.96.

    Possible Futures

    Possible Futures

    4.5
    (4 reviews)
    0.8 mi

    I walked in and I was immediately greeted by a dog. I told the owner, who was holding a book club…read moremeeting, that I was happy about that because I had seen a picture of the dog while researching the store and I figured that the dog wouldn't be there anymore because it was a three year old picture. They all laughed. After that, I took a cursory look at the fiction section. Then I wanted to look at the nonfiction section, which was next to the book club. I observed them for a minute out of curiosity. The novel they were discussing seemed interesting. I then spent a good five or ten minutes skimming through a book I found interesting and looking up information about it online when the owner walked up to me and asked me to go to the other side of the store because she thought I was eavesdropping and worried it might make the others uncomfortable. I apologized and sat down in a chair for about half an hour while I waited for the meeting to end so that I could browse that section again, but I eventually had to leave because I ran out of time and needed to be elsewhere. The book selection looked good from a distance. Wish I could have checked it out. At least I got to pet a dog, though.

    Possible Futures is a bright, colorful, quirky bookstore in a little corner of edgewood. I came…read morehere for an album-release event hosted by my friends which Lauren, the owner, graciously supported. Walking around the store, I perused through all of the carefully curated book selection from culturally-savvy children's books to invigorating reads on advocacy and change-making. The store's environment is one of warmth which invites you in for a friendly cup of tea or one of their many events like a mahjong night I'm looking forward to attending. Once you make it, you'll want to stay and have a convo with the many regulars who swear by the magic of this store . Everything about this place embodies acceptance and welcome. Possible Futures is my new favorite bookstore in New Haven and I cannot recommend a place more. Bonus: Lookout for Sugar, the bookstore puppers!

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    Possible Futures
    Thich nhat hanh's book series
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    Yale Daily News - mags - Updated July 2026

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