We recently had an energy audit of our home through the NHSaves program. The audit and subsequent work was done by Yankee Thermal Imaging out of Rochester, NH. Brian Demers the audit technician was both efficient and gave us good information in a way that was understood and helpful. We had YTI do the work he suggested which included adding insulation and sealing in our attic. The crew was also efficient and very mindful that they were working in our home. They cleaned up after themselves and left the house the way they found it each day. They were cheerful, courteous and helpful in every way. I would highly recommend Yankee Thermal Imaging! Tom Levasseur, Dover, NH. read more

They did a great job. They showed up on time. The blower door test was a real eye opener. Good thing my house wasn't a boat. They did the work that was needed when they said they were going to do it. the only issue I had was my own fault as I wasn't clear enough on what I wanted. they however corrected the problem free of charge. I couldn't be happier with both their service and the 40% reduction in my oil bill. Their price was fair. Payback for their service wasthree years. read more

We just started the energy audit process and Jared was our auditor. He was very knowledgeable and took the time to explain what he was doing and helped us to understand about the areas for potential improvement. He was responsive when setting up the appointment, kind and courteous during the appointment and we are looking forward to the report and completing the process. Becky Masse read more

This business is Great. Had an audit done through the Eversource program. They gave me the option on what work I wanted to have done. Eversource picked up 65% of the cost. Crew was excellent. Friendly, hard working young men. Did a great job and were concerned about keeping my house clean. I highly recommend contacting Eversource and have Yankee Thermal Imaging do your audit.. Excited about the potential savings I will get from their work. read more

We hired this company to insulate our entire home, from the basement to the roof. After their work was supposedly completed, their own auditor assessed the results and confirmed that there was no noticeable improvement in our heat retention, and several areas were left unfinished. Since then, the company has returned multiple times to 'complete' the work that should have been done initially. Each time, we've had to vacate our home for at least 24 hours, including finding accommodations for our pets. This has been both costly and disruptive, yet the issues remain unresolved. We also had to request a return visit to insulate the kitchen crawl space. Instead of addressing the crawl space, they applied canned foam insulation around the cupboard kickboards. One of our drawers was completely sealed by insulation, foam is smeared all over the kickboards, and we're now able to literally make ice in the cupboards. This week, with the thermostat set to 75 degrees, I took pictures showing a thermometer reading 25 degrees inside the cupboard and 41 degrees inside the kitchen, on the floor. We paid a significant amount for this service, and the ongoing issues are unacceptable. Despite a recent email to them about the temperatures in the kitchen, we've received no response. I absolutely do not recommend this company. read more

YTI did an energy audit and insulation work as part of NHsaves at my property in Keene NH. The crew doing the work were very courteous and professional. They left the job site clean and with high quality installed insulation in place. Aside from looking very clean, the installation exceeded the projection of the airtightness by a lot! I am very happy with the work. The result was definetly worth the cost and I expect the energy savings going forward will more than pay for itself. I highly recommend YTI for weatherization and insulation work. read more

Yankee Thermal Imaging was our selected contractor through the NHSaves program. Their audit was extensive, identifying lots of opportunities for improvement for a house built in 1807. The work covered the house from attic to basement, adding insulation, roof ventilation and reducing leakage. They communicated well explaining the contract. The work was scheduled quickly. The crews were professional, thorough and courteous as they worked in our home. I highly recommend them for their work. read more

They sent a fast talking guy and I expected that he would send a brief report but the company sent nothing more than a bunch of legal documents including a price for a few thousand bucks of undefined work. Yankee Thermal Imaging arrives at your house, waves around a themal imaging sensor, departs after a few hours, and in a few weeks you will get an email with an agreement to sign. Yankee Thermal Imaging advertises that they will provide a report and it did not happen. I have written off the $300 payment that I made to them. The service is a worthless waste of time albeit interesting to see a guy wave around a thermal imaging device. Best to spend your money on your own hand held device which you can buy online or at Home Depot, etc. read more

If there was ZERO they would get it. The quality of the work they DID do was good, but the work they didn't do just caused my pipes to burst. Damage to pipes AND wood floors on top of missing insulation in a 1/3 of my basement. Shotty work and lousy management. The employees who came were very nice. No management ever saw the house prior to saying they were right. Not the way to manage a company. Auditor never gave the final results either! Sketchy to the max. Also as part of the NHSaves program, are they stealing state funds? One would hope not. Time to fix the work that you missed AND repair the damage to my house. My family deserves better than this company. Tonight, the 4 month old will have a space heater instead of heat from the radiator. Thank you. read more

Yankee Thermal Imaging folks are great. I had a critter problem in my attic and needless to say, the insulation was soiled and the attic was littered with animal droppings. Once the animals were removed, Yankee Thermal came out and removed all of the insulation, cleaned my attic and re-insulated with a much more energy efficient solution. They went over and above professionalism, and even added a nice storage area. The guys were courteous and explained everything with great detail. I feel like everyone was involved in my service, from the owner, to the guys that came out as well as the folks in the office. They knew me by name when I called. I cannot say enough about how please I was with these guys. I highly recommend them for all of your energy needs! read more

Unsatisfactory communication, huge delay (mid-November to mid-March, the entire winter) between the audit and the working crew visit. They didn't perform the work they promised and overcharged me for what they did. read more

I utilized Yankee Thermal Imaging for a energy audit through the local utility company. The sales guy came out to explain the process, took a blower test, evaluate the structure of the home, and identify air seal leakage. Based on the testing results, they followed up with me with a quote minus any rebates from the utility company. They did a good job with insulation in my basement and attic, however, air sealing around the vents proved to lead to a leaky ceiling directly in and around the bathroom vent. During the close out session, the auditor peaked up in the crawl space and confirmed vent hoses were connected. I mentioned the leaky ceiling around this vent during the close out session. However, after two rain storms the water came down onto the bathroom floor and continued to damage the ceiling leaving water staining. I followed up with Yankee Thermal again and they decided to come out and check out my concern. The worker (who was on the job originally) confirmed that there was no air sealing from the interior and the vent hose (i.e. per health and safety code regulations before insulation is to be blown) was not properly vented/attached to the soffit. This was missed by the auditor it seemed which was causing the leak. The worker air sealed around the vent and re-connected. The worker apologized for the error. After contacting Yankee Thermal crew manager and the auditor, they declined to fix the water damage on my ceiling. They claimed it was from the roof contractor (which the roof was installed about 13 years ago with no known causes of leaks before this insulation project. Our home inspection we received on this new home about 7 months ago did not reveal roof leaks whatsoever and the roof was in acceptable condition. To this date, there were no known leaks. Yankee Thermal management claimed that it was a roof contractor responsible for the vent connection and "possibly" not providing silicone around the exterior of the vent. The auditor did not give me the final blower testing results to compare before and after projected energy savings, after our close out as promised. I had to ask about the results via email. read more