I hope nationwide will help me out with my situation im under and hope they will understand what…read moreI'm going threw i basically got cadillac and I fixed the problems it had with the radio and the engine light and put new parts on it every pay check and made my payments so far and kept my insurance up-to-date and now the car im paying on im having to sell everything I own and basically live on the street now and having to have my family split apart and probly won't get to have a Christmas with my family because after a mouth of driving this car and put money into to keep it running but now I'm having to pay 15000 for a mechanic to pull the motor out of it and find another motor to put into it just have it happen again when I could use all the money I have to spend on another car or buy another car from nationwide this sucks I don't know what to do and having to walk 1hr half to work just sucks now I wish nationwide will help me out with my situation if not then im having to pay for a car I can't drive anymore and pay insurance on it bc I don't wanna default on the car or have it repod I thought I was trying fix my life but now I'm having to start back to having nothing again

I purchased a 2017 Jeep Compass from this dealership and shortly after purchase began experiencing…read moreserious mechanical issues, including transmission slipping and major steering/suspension concerns. I gave the dealership multiple opportunities to repair the vehicle, but the problems continued and the vehicle has now become unsafe to operate. I obtained independent inspections documenting the condition of the vehicle and attempted to resolve the matter directly through formal written communication, including a certified demand letter that was delivered and signed for. Unfortunately, I have not received a meaningful resolution. I would strongly encourage anyone purchasing a used vehicle to have it independently inspected before buying.

Overall after a bit of complications which myself or the dealership couldn't have predicted, the…read moreused car manager was able to work with me and showed the customer service that exceeded expectations. Happy overall with my purchase.

Do not take your car here for service. Customer service here is very rude and disrespectful. Very…read morehorrible experience!

Got me in the next day for service. Very nice and easy to work with Caleb was great to work withread more

Talk about a great dealership. Sales team is so considerate and helpful. They are a bunch of just…read morenormal people that enjoy their jobs. You can tell that the sales staff as a whole get along and are not afraid to assist anyone. Service is great at getting me in last minute on oil changes and other work. If they can't get me in immediately, they will go the extra mile to get me into a loaner so I can just leave my vehicle there. Highly recommended.

Purchasing a new car here was a great experience. Kal Laugerman(aka Car Guy Kal) is a great…read moresalesman. He is extremely knowledgeable about what he sells. I was a remote buyer 93 miles away. Kal took his time helping me first over chat and then we finally connected over the phone. The price he quoted me was the exact price I paid. He had the guys detail the car then spent over an hour with me helping me get connect to and learn about the Sync 4 system and all the details of the car. My daughter in law bought a new Explorer the same day back home.(Kal even checked for any finance specials they may be able to use while I was on the phone with my son) The dealer she bought from sent her out of there with her phone connect via bluetooth and no knowledge of Sync 4. Though I'm by far not a tech guy, I used what Kal showed me earlier that day, and helped her get connected through Apple CarPlay and got her Explorer linked up with the Ford appon her phone and showed her a few features. The next time anyone in my family or I get a new vehicle we will drive the 93 miles and buy it from Kal.

I purchased a used 2024 Edge from Brondes Ford a few weeks ago. Gary Mallory, my point of contact,…read moredid a great job! I was able to get a great deal on my vehicle, and complete the paperwork so quickly. I'm very impressed with the professionalism of this dealership! Thank you!!!!

Great experience! I recommend this place to anyone looking…read morefor a good pre-owned car. The salesman was very nice and helped me to get the car I wanted it.

Dealer was very unprofessional and frankly looked to be under the influence of substances. The…read moredealer himself looked to be a 17 year old kid who had unwashed hair and was wearing basketball shorts and a T-shirt probably the more unprofessional looking dealer I've ever met. When asking about the price of a specific vehicle I had to ask him 3 separate times because he was hanging out with friends at the dealership lot and ignoring a customer. When I finally asked about the car I wanted he proceeded to try to sell me a different car and was very rude about it. I frankly think this dealer is running a scam as well because they said they need at least a $10,000 down payment on a $13,000 car and my interest rate would still be 19.5%. I wouldn't ever come to this dealer again nor would I ever recommend anyone waste their time at this dealer. I also made the Better Business Bureau aware of the scam they are trying to run and many other people in the Toledo area. RIDICULOUS!!!

I've been going to Savoy for almost all my car maintenance needs since my last review. I continue…read moreto be very pleased with their service. Friendly, honest, fair prices, no excess paperwork, no hassle. Good service and easy process every time.

We are absolutely pleased with this dealership. They are very straight up with their vehicles .my…read morehusband and I have bought 3 from them now and would go back again and again in a heartbeat.Thank you to these wonderful people.you are the best!!

UPDATE- the dealership finally considered the circumstances and became human and refunded my money…read moreMy sales person Jessica was the one that was Human. She was amazing. She was always amazing throughout all of this. She was the one that called me. She was the one that told them. I did the right thing and called them an hour and a half after I put the deposit down and that I did the right thing and I should get my money back. So kudos to Jessica. If you're gonna go to the dealership go to Jessica she's amazing. Do not use this dealership. After I put a $500 non- refundable down. 2 hours later I had a very unfortunate circumstance happen where I couldn't do it. I'm a single mom and I work three jobs. I called them less than two hours after I put the money down asking if I could get my money back. And it's Christmas time and I'm a cancer survivor. None of that mattered they just keep your money. They don't care if you don't buy a car from them even though I told them I couldn't afford a car from them because of the circumstances that changed all they cared about was their money. come to Columbus and buy from, Germain Lexus of Easton or Dublin. It's worth the drive. They have much better customer service. The guy at the Toledo Lexus dealership told me the car sat on their lot for 85 days before I came in, then had the audacity to try to convince me that because of the hour and a half that the car was held for me, that I killed a sale. Are you kidding me! You can't sell a car for 85 days and you try to blame me? They certainly weren't going to sell it in another hour and a half if they can't sell it after 85 days. The fact that they tried to blame that on me is unreal. the The fact that they can't have a little bit of human decency for a person an hour and a half later,after they putting a deposit down to provide it back. It's just unreal. You can go to Germain Lexus Of Dublin and they will hold a car with for you with no deposit down. You can go to Germain Lexus of Easton and put a deposit down on a car for $500 and if something changes they will refund your money back. Not this group! They don't care about you as a human being at all. Buyer beware read all of the negative reviews. Choose a different dealer.

Great customer service and an easy car buying experience. Everyone was helpful and professional…read more Would recommend this location!

James Diaz was amazing and efficient in helping us get approval for our new to us ford f150. Took…read morecare in our concerns of the repair that needed to be done and fixed them in a timely manner. Very professional and friendly. From the moment we walked in the door we were his priority. He went above and beyond for us and for that we are incredibly thankful 10/10 would recommend

We always get the best service by friendly and skilled staff. They keep our car in great mechanical…read moreand physical condition! Our car salesman is always happy when we "Pop in" to see us; and has helped us find the perfect car and best financing deal every few years!