Christy & Mike did a fantastic job upgrading me from my '22 Camry Nightshade Hybrid to a '24 Grand…read moreHighlander Limited Hybrid. In this market, the price isn't the value, it's the experience. Mike & Christy understood I was on a tight schedule and were able to get me through the process in under 2 hours. I appreciate you both! See you for the next purchase!

I really wanted to give this place 5 stars. I've been here three times and I've given them several…read morechances in case what I've experienced is due to short staffed or covid. However, after today's visit I realize it's just how the dealership is. The staff in the service department is rude and lacks any sort of customer service skills. Their communication is, at best, Neanderthal level. $75 for wiper blades?! Seriously? I can buy the exact same blades for $27 and install them myself, thanks. Back to the staff. When making my appointment the service manager, James, was not only extremely rude but incredibly condensing. The ONLY reason I kept appointment is because I needed an oil change and I only take my vehicle to a dealership for service. Needless to say, I will be going to another dealership that treats their customers with respect and treats them as a human being rather than dollar signs.

After having been a loyal Thayer customer for years (up until this happened), when my dad died and…read moreleft me his 20 year old sports car, of course I took it to Thayer for detailing, an oil change, adjusting a rocker panel, and replacing the window motor on the passenger side. The first time I got it back, the rocker panel was not fixed (later they explained why, and that was fine). It was not properly detailed, windows not clean and the whole back of the car was never even vacuumed. My husband pointed this out to the service manager, who did not care, offer to fix it, etc. They also lost the driver's floormat (it was there when I dropped it off, but not when I picked it up). Service manager said they hang them up on the wall to clean them, then put it back in. Basically, you are SOL. Again, didn't care, very rude and condescending. So I'll be paying to replace that. Also, the driver's door panel around the handle was loose when we picked it up, my husband had to tighten the screw. That's when we noticed the over an inch long crack on the inside of the driver's door by the window. Service manager insisted they never touched that door, of course. Obviously, it appeared that someone perhaps removed that door panel to see how it went in on the passenger side and broke it putting it back together. When we brought the car back the second time, my husband pointed it out to the service manager. Nope, they never touched the door, was the only response we got. I have been in and around that car for 20 years, and there was never a crack there before it went to Thayer. So, I'll be paying to replace that, as well. Also, now the "service engine soon" light is on, so whatever they did during the process of the oil change, I'll be paying to fix that, too. So disgusted, and have never had a "service manager" treat me so poorly, both over the phone, and in person. Up until this all transpired, I would have given them a glowing review.

We called in September to make a service appointment for some minor repairs. On the phone, they…read moregave us the date October 10th. There was no text or email follow-up. When we dropped off on October 10th, they said that we had missed our appointment. There was no phone call or attempt made to contact us between when we made the appointment and when we were told we had missed it. Then we were told we couldn't schedule again for a month and a half. Extremely unprofessional for a dealership service center.

Great service at a good price. Half the price of other Chrysler dealers in my area for an oil…read morechange. I have paid almost double at other places. Thank you for the fast and prompt service.

I was VERY disappointed when I tried to get service on my 2021 Jeep, was having issues with screen…read morenot working no AC, no turn signals. I was told I would have to have it towed, then I stated I could drive only short distance and motor lights and wipers working. Then I was told it would be next month before they could give me an appointment. I have only owned this SUV less than a month, and I did not purchase it at this (my local)dealer. When I purchased it I was told I could take it to any Jeep dealer for service and repairs. I have had Chevy's in the past and used Thayer for service as recently as last week they got me me took care of my truck quickly and were very helpful. Sad Jeep not same!

David London was our sales representative for our recent purchase from Thayer. He was a wonderful…read moresalesman, extremely personable and knowledgeable as well as helpful from start to finish. He even told me to call him when I'm ready to schedule an oil change or any other service and he will assist with scheduling. Purchasing a vehicle can be stressful and tiring but this was a pleasurable experience all around! Thank you Thayer Ford and thank you David London!

Thank you for your assistance in my purchase from you recently. You were extremely helpful before,…read moreduring and after the sale was finalized. Your salesman, Tommy, was extremely helpful throughout, and a special hats off to him for being the supreme salesman. Top notch in every way.

Customer service there is good but don't let that fool you. They sold me a car that absolutely had…read moreNO air conditioning whatsoever. I did buy it in the winter which is understandable but I called the owner to try and figure it out and he stated that he tested it in the garage (during the winter). So I don't think that would be an accurate testing plus to add onto that, make sure that you can get the AC warranty if you decide to come here (don't recommend doing so anyway). Yea I did get the warranty and I thought the ac was a part of it and guess what IT WASNT. I'm thankful for the car but they could've done better ways that I wouldn't have to go through hoops trying to figure out why and how they didn't notice it in the first place. I'm genuinely upset because this could've been avoided if they would inspect their vehicles better. But that's just me I guess.

I bought a used car from them and cannot be more pleased with the quality of the vehicle, the…read moreservice, and the willingness to be helpful of everyone I dealt with. The pricing was very fair as well. I can only give them the highest recommendation. I would not hesitate for a second to purchase another vehicle from Hill's.

The best Corvette experts in America today. I wouldn't let anyone else work on my Corvette.read more

Bart the owner had many chances to overcharge me and did not there reputable and educated compared…read moreto most mechanics I have been dealing with. I was broke down twice and was immediately helped and not left wondering for days when vette would be done. I research everything to be sure and they have been right on. I am a Sylvania Toledo Ohio resident

From the positive review of a previous customer, I came to L & M Automotive with a pretty good idea…read morewhat my car needed and how much it should cost. Let me ASSURE YOU, they live up to their 5 star rating. The owner is very polite and enjoyably social while I waited for a ride to pick me up. In fact, he even offered to have the mechanic drive me back to my home. A couple hours later, he called with the results and estimate. Not only did he confirm what I needed, but he even went as far as to explaining what caused the damage (grounded wiring). As I said before, I already did my homework. I knew how much labor should cost, and I knew how much the part should cost. THEIR FINAL BILL was about $150 less than professional estimates. They also at no charge took care of the wiring problem, recharged the battery, and had the car finished within a couple of hours. FYI, The name "L & M Automotive" may be hard to see when driving by, but just look for the big Sunoco sign & gas station, and you'll have your car in good, affordable, dependable and friendly hands. From the owner's own words, "We won't charge you for something if it doesn't need fixed." -A great motto of integrity service.

I have been taking my cars here for years and am always pleased with the work. The owner, Mike, is…read morevery honest and tells me if something can wait or gives me his opinion on what he would do if it were his auto. I feel like the prices are fair and I have never had a problem with any repair done here. Jeff the mechanic is funny, love to give him a hard time! They're awesome at fitting you in when you have an unexpected problem and they treat you like they appreciate your business.

If you want fast and honest service, go to Hudson Automotive. They did a fantastic job on my…read morevehicle and didn't hit me with any unexpected wait times or hidden fees. I was in and out in no time. I will definitely be bringing my cars back to this shop. Thanks guys!

Great service. Final price was less than estimate. The office guys are professional and light…read morehearted. Car was dropped off one morning and ready to come home next morning. Thanks guys.