Upon moving from this location to a physical therapy office not associated with Athletico, it…read morebecame apparent that the Athletico model of customer service and care was severely lacking for my needs. For scheduling, insurance and payments, the "Patient Experience Coordinator" was unfriendly and abrupt, making interactions uncomfortable. I regularly worked with two physical therapists at this location for 1-2 sessions per week for more than 6 months. During each one hour visit, I worked directly with the physical therapist for 30 minutes and was then turned over to a young trainee/student for exercises. The level of competence of the trainee varied widely. Some paid attention and offered clear direction and others handed out balls or bands and then walked off. After not progressing with my recovery, I left this Athletico and spent months under the care of physical therapists at a hospital affiliated office where the full 60 minute session is with the physical therapist only. The level of care and my recovery progress increased immediately. Something to note, my insurance covered physical therapy with the same copay at the Athletico location and at my new physical therapy office. The value of care provided couldn't have been farther apart.

Ive been going 2x a week after my mastectomy. The surgery left me with no range of motion. And…read morefeeling like I was wearing an iron bra. I'm doing better in one month than others I know 6 months out who had been through the same surgery. Daniel, Jessica and the assistants have all been patient, professional and understanding. They offer a creatitive variety of exercises that can be challenging but not painfully so. Highly recommend this location.

I was unfortunate enough to be hit by a car while bicycling. After surgery I went to Wesley Place…read morefor rehab and stayed two weeks. I regret stepping foot in this place. Every nurse and CNA was friendly and more than competent, however medications were often given late and most of the time it took more than 20 minutes for somebody to answer the call button. This was not due to laziness of the staff, but due to intentional understaffing. I was at Wesley to receive physical therapy. I had a horrible therapist who threatened not to give me therapy. I left messages three days in a row to the head of therapy and now, three weeks later I have yet to receive a call back. I also called the administrator three days in a row and then once 7 days later, and am still waiting for a return call. If the head of the main department for skilled nursing cannot take the time to call a patient in the facility, and the administrator cannot either, nobody should ever stay in this place. Let me conclude on a positive note. My problems were resolved by the social worker, Sarah, who took her job to heart and treated everybody lovingly and with great care and attention to detail. She deserves to work at a place that appreciates her and its patients, so if anybody needs an amazing social work, call Sarah. You won't do much better.

Am very disappointed in Wesley Place. My sister was transferred there from Northwestern this…read moreafternoon. She needs to take her medicine twice a day. There is still no medicine and it's almost 9PM, and they said it won't be there until tomorrow. I tried to call the nurse, and there was a message to leave a message. Yes, I left a message over an hour ago, and no call back. I then tried to reach the sales rep. No answer. Of course. She sold us. Left her a message. I wish I could move my sister tonight. Who credentialed this place? Shame.

Ashley was a good physical therapist helping me along the way and making sure I was doing my…read moreexercise correctly!

Great experience. They really helped me get better and my knee moving without pain. Easy to…read moreschedule.

Our mom went from an independent living facility to a nursing home due to Alzheimer's. She lived at…read moreDobson for 2.5 years, and in every way I can think of, they were the most beautiful last years of her life. The quality of care, the attention, the LOVE our mom received was beyond measure. We established incredibly close bonds with those who cared for her, knowing in our hearts, minds, and souls- she was constantly surrounded, on every shift, by people who loved Gussie the way we loved Gussie. We are forever indebted, and forever grateful, for their care.

My ex husband is currently there. The building is older but cleanly. The staff is really super…read morenice. They really find ways to accommodate us since we visit every week. There was an early incident that was reported and never happened again, with shaving his face before we visit. Someone do it without shaving cream or anything. So that never happened again. They are really careful about safety, making sure patients don't fall. They have daily activities which is nice, I do think the food is just basic, so we bring him breakfast in occasionally or take him for lunch. I really like the front desk staff, nurses, and assistants. Laundry is always difficult to sort out. It just seems his clothes are never where they should be. That's my personal issue, but I get that it's a floor with memory loss. Otherwise I really recommend. Has a family feeling and good care.

Unorganized mess of a place. Do not follow through and no accountability. No clear processes for…read moreanything.

I have been going to Trilogy for over a decade. The doctors there are caring, and the social…read moreworkers connected me with all kinds of benefits I did not know I qualified for, as a disabled person. A bus card, Pace, Taxi rides, or social workers taking me to doctor appointments. My health has improved dramatically with their help.

My co-worker (hi there, Elizabeth W!) happened to use this location and I'm glad I was able to go…read moreto her for a recommendation. I've undergone treatment at this location twice, for several weeks each time. If I have to do physical therapy, I'm glad that this ATI location is fewer than five minutes from my house. Lindsey Nicholson is a fantastic physical therapist. She is very attentive, friendly and upbeat. In fact, all the staff are welcoming and friendly. They are open twelve hours per day so there's lots of options for scheduling; I prefer to have sessions early in the morning, before work, just in case there's some issue with me getting there on time after work. It's never been a problem to schedule me first thing in the morning. Every time I've been there, the therapist who's worked with me (usually Lindsey) has only been working with one or possibly two other patients at the same time. My first round of therapy lasted about two weeks and I had absolutely no pain when we were done. This, after having had varying levels of pain for about 4 months prior. I had five one hour appointments with Lindsey, and the day after my last appointment, I flew to Philadelphia, where I spent the following four days exploring the city by bus and foot, walking several miles per day around the city. Before I had started my therapy, I had discomfort walking only a few blocks. My second round of therapy lasted about twice a long, but the results were just as positive. The facility seems to offer a pick-up service if needed, though I'm not sure how it works. The space is incredibly neat and tidy, and the staff are dedicated and knowledgeable. None of them are pushy or overbearing, and are careful to explain if you have any questions and are not afraid to change tacks if something doesn't seem to be working. If you are unfortunate enough to need PT, I wholeheartedly suggest ATI, and this location in particular, to get great help to set you right.

I had the misfortune of getting in a car accident. An older gentleman decided to make a U turn in…read moreearly afternoon and hit my driver side which caused from the airbag to deploy. Rushed in ER. My Dr ordered a PT. I checked which one is closest and ATI Andersonville was suggested. Parking - Awesome. Public Transportation - Great Facility - not too big not not small. I like it. Equipment - Great Staffs- PHENOMENAL. RESPECTFUL. PROFESSIONAL. PERSONABLE. Worth recommending to friends and families. Thank you.

Our son was in PT with Ellie Hoag for the past year, and has thrived under her care. When we…read morestarted, he was a year old and not crawling, and now he is 2 and runs all over the place. Ellie had a great approach with our son, both being fun and playful and very focused on making sure he was working on the skills, without being pushy with him. He loved his sessions with her. We are ALMOST sad we don't need to see Ellie anymore because he has progressed so much under her care :)

From the owner: At Little Steps Pediatric Therapy in Ravenswood Chicago, we provide pediatric physical therapy,…read moreoccupational therapy, and speech therapy to meet the rehabilitation needs of our young patients, their physicians, and their parents. We work with children from birth to adulthood providing timely, individualized therapy services in a caring environment through the personalized attention of a committed staff. Our skilled staff provides individualized treatment plans specifically for your child's needs and development.

I am so grateful for the service I received, the care that was given and working with all of the…read morestaff. Dillon was my primary physical therapist, and he was so great to work with. His positivity and encouragement was a huge part of enjoying PT and getting better. I felt so much better throughout my rehab and came away feeling better than I have in more than a year. I've gone to a few other physical therapists and chiropractors in the area over the years with injuries, but this has been the best experience so far.

Had a work Injury and decided to use this location for physical therapy…read more So glad I did. The front desk staff were accommodating and kind. They got me in short notice. My therapist Caitlin is amazing....patient, gentle and very helpful in my recovery journey. I can't say enough about this location. Kind of a loft space with tall ceilings and some good music playing. Very conducive to feeling comfortable and the energy there is just good!!

care was good but very difficult parking and long walk to rehab center…read more am going to try a location in skokie.

There cardio rehab isn't the best they have no idea what there doing or why u are there. My Advice…read moreDo Your Rehab At Home It's a Lot Safer.

I LOVED coming to Andersonville Physical Therapy! The owner, front desk clerks and PTs were always…read moreso warm and welcoming and made my first experience at physical therapy a positive one! I worked with Gretchen both during pregnancy and postpartum for pelvic floor and core strength. I'm not the most coordinated person, but I feel super comfortable with her directions and guidance (of which I needed PLENTY of!). She was easy to talk to throughout sessions, which made the 45 minutes fly by. I could tell I was getting stronger, but hearing her say it with tangible evidence was the icing on the cake! It's important to note that during the pandemic, I was also able to opt for in-person or virtual sessions, and liked both equally. I would HIGHLY recommend all pregnant women see a PT, and definitely Gretchen in particular. I'm so happy I did!

I can't speak highly enough of Andersonville PT. It was easy to make an appointment, the staff is…read moresuper professional, my bills and insurance claims were handled in a snap, and I got great recommendations for healing both at the gym AND at home. A huge shout out to my therapist, Erin Lenihan, who made it fun and easy!