Helpful and kind. Took my measurements and cut exactly what I needed. They were quick, and perfect…read more Thank you

Cheap lumber and crappy customer service. My plywood started splitting within a few months of being…read moreinstalled. Call Dylan, the manager and explained the situation. He said he would call me back. Never did. Called several times never answer. Cost me 3K to tear that patio roof off and get it redone.

I inquired if they could refer me to a woodworker to join our butcher block counter and was given a…read morename to contact and if it didn't work out, they knew several other individuals.

Good selection of wood and I really like the general finishes products. They will have a good…read moreselection of already cut wood so you can make your own cutting boards.

Horrible customer service with zero follow-up and incompetent, unprofessional behavior,…read moreparticularly if you are unfortunate to get sales rep Maison Murch. She may respond initially to inquiries but, no matter how polite and patient you are, she eventually fails to follow up, dodges emails and phone calls, hanging up on you or even to the point of faking an accent to suddenly pretend it isn't her on the phone, despite having already identified herself as such. Such bizarre game-playing behavior has no place in a professional business. Management is also unresponsive to complaints. Good luck if you have any questions or issues whatsoever. Don't waste your time or money.

This place is so sketchy I honestly don't even know how I got in touch with these clowns I…read moreinitially sought for a completely different store to replace all the glass at my house so I gave them a call and a representative named Josh answered it. He claimed that store doesn't have any people who do installations so we need him to order the windows and doors for us and that we will also need a contractor to do the installation. I was already getting weird vibes from the get go because typically a glass store takes care of all that. I thought he was working for the company in question but come to find out he's just some third party guy for a different company I never had any intentions of working with. He then tried to show us other brands which was bizarre because I called the number for a specific store so why would I be shown other brands? He was absolutely unhelpful and made us waste our time. Thank goodness we found a much more credible company to work with otherwise we would have been so screwed.

Dunbar stone is the place to get all of your flagstone products, though they mostly sell to large…read morecommercial contractors they will help and sell to the residential homeowner. For those that don't know Arizona is the flagstone capital of the United States and Dunbar is a long time company in the business. They have their own quarries up north and this is their Prescott office. I have purchased loads of flagstone for paving on my backyard kitchen are and front yard patio as well as a beautiful flagstone garden bench. The front yard patio is all rectangular pieces smallest 18x18 and up in a pattern that fits for me, Its laid on sand and not mortared in at all. It a great beautiful addition to the entrance way. The backyard patio/ outdoor kitchen area is large area and I selected some very large pieces some about 6' x 3'. None of these small little pieces. The work came out great.

From the owner: Our address has changed. We are no longer on Oak Street or near Iron Springs Road. We can be found…read moreat 1041 Commerce Drive, and have been since 2001. Thank you for making a note of it.

March 25th 2 yd of Red Rock was delivered to the front yard of my home. When I ordered the Rock I…read moretold them that I wanted the rock placed where the existing small pile of rock was located under the tree. Everything seemed to be understood. When I finally got back to my house I saw where the rock had been placed on a different colored Rock area instead of where I wanted it. I called them up complaining about this and all I got was " I'm sorry ". I told him he should make that right because that Red Rock got mixed in with White Rock. He understood how mad I was but was not willing to make it right. So now it's going to cost me twice as much to fix what's wrong and my house is up for sale and that's going to be another problem to deal with. As far as I'm concerned the driver who delivered this should have had his butt chewed out a lot more.

Ordered 8 tons of rock on Monday morning and got it by noon! Very friendly people and a worthy…read moreestablishment.

We just purchased a set of antique doors from the old mining company. Angie is the greatest person…read moreto help you find the perfect door/doors!!!! she has so much history from her doors when your done you feel like friends. we can't wIt to do business again with her at her new place, Fallins down home vintage shop, 225 Willis street, Prescott Go see them for all your home decor needs!!! You will not leave disappointed!

Angela is so friendly and accommodating! She helped us find a beautiful door for our project. Doors…read morewere labeled well with measurements and where they were salvaged. Love having a little bit of history regarding our purchase. Prices are extremely fair as well!

Great store, great staff. The other day a couple of items fell out of my purse in the parking lot…read more Someone brought them into the store. A staff member did a little detective work by researching their sales for the day, found that I was the only one that bought those items. Then because I had a telephone number with them, clerk called which reunited me with my lost items. A favorite place to shop.

This true value was amazing to visit when I first moved to prescott. The staff were extremely…read morefriendly and very helpful. Especially since i needed a bunch of screws to build a bed frame but I couldn't find them om my own without the help of the employees. The quality of everything I bought here was all worth the money despite the high prices. Most of my tools for my first tool box as well as the box itself came from this location and they're still holding strong and working properly. The store had such an amazing selection of hardware to choose from its better than home depot and lowes. The biggest criticism is the high prices of the products. But still it's worth the money and quality tk ensure you get something that'll last a life time. Check out this store over other hardware stores.