Dave is super helpful and the nicest guy. When I have a question he helps me solve it. If he…read moredoesn't have the part he'll send me where I can find it

Just picked Up some parts today. I was really impressed with these guys they are really…read moreknowledgeable and helpful and I can tell that customer service is very important to them. I would definitely recommend this place. Their selection was better than the big box stores around. It's great to see local businesses and such quality.

Prescott Valley, Ace Hardware is a store where you can ALWAYS find Staff who are interested in…read morehelping you!! I needed my sliding screen door re-screened and a protective screen added to the bottom so my dog will not continue to ruin my sliding screen door! Jim, who is the most amazing "re-screener", did an incredible job. He even came up with a way to keep my large dog from getting around the "dog guard" and continuing to put holes in my screen. I cannot say enough about the quality of the job, the kindness, the interest in problem solving, and the fair price. I know where I can go to find the tools, and the people to answer my questions. Ace Prescott Valley, is a business that I can trust, with folks that care about their customers and customer service! Thank you Prescott Valley Ace Hardware!!

Service is excellent, nice selection fair value always greeted when I come in always get my propane…read morethere

When I went to this location the employees had absolutely no idea how to help at all. I was needing…read morehelp to look for light bulbs for my lamp and when I mentioned the kind I was looking for, they had no clue what I was talking about. That's not all, they really weren't speaking in professional or friendly moods either so it is clear they do not like to speak to anyone. I would avoid this Home Depot at all costs because there are so many other locations out there and other hardware stores with better service.

Home Depot's truck rental system is completely nonfunctional. Are they really in the truck rental…read morebusiness? Yesterday I reserved a cargo van at the Prescott Valley Home Depot; they took a $150 deposit. Today I went to that store, presented my driver's license, and was told I first needed to scan a QR code on my phone (!!??). Then I received a text, with a magic number. Then I typed the magic number into something called "CLEAR". Then CLEAR had me take a selfie. Then present my license to my phone camera; CLEAR repeated "try again", but eventually CLEAR got it. But then it demanded the back of the license. So again I showed it to the camera. This time "No document detected" ... over and over and over. So I handed my phone to the HD employee: "here, you do it - I could have applied for a mortgage in the time this is taking". The HD employee tried and tried, always failing, until CLEAR apparently crashed (blank blue screen). BTW this is a recent Samsung phone (not an antique), with a very clear & legible license, with good store lighting. I gave up - I said "here, look at the photo on the license, then look at me - it's obviously a match". The HD replied that he can't verify it himself. I asked if he could override the CLEAR step - no. I asked him to call his manager - he said he couldn't override CLEAR either. So I said call the president of Home Depot; he said he couldn't override it either. Apparently even the Pope would not be trusted to simply look at my license, then look at me, and confirm it's the same person. I asked, what can we do? He said, nothing can be done - he could not rent me anything. If CLEAR is no important to national security at Home Depot, then perhaps Home Depot should have equipment at the register that can scan a license under controlled conditions, not relying on the customer or the customer's technology. I had people waiting for me to bring a truck for a move today. And I drove across town to this HD for this rental. You took a $150 deposit from me. And wasted a lot of my time an patience. Fortunately, there was a U-Haul not far from there, where I got a truck and did my move, quickly and easily, for less $ than the HD estimate. As far as can tell, HD does not really want to be in the rental business.

The driver was willing to answer my questions and give advice about a future order if necessary…read more He did a great job of spreading the DG I ordered. Product and service great. He was even careful not to do any damage as he maneuvered around that huge truck. I would recommend them.

The service and product was very good. They were very nice fellas and delivery was spot on time…read morewise and placing gravel in the exact spot excellent. I recommend them!