Alrighty. Drivers been good. Pickups delayed but that's more main office stuff. Preferred to Uber…read morefor sure

Our family has been using Jay's for years. There's always a person on the phone and a cab normally…read morepicks us up within fifteen minutes. On a recent trip, Jay's picked us up faster than Lyft would. My uncle had a 2:30 pm appointment with his physical therapist at Kaiser. The only available Lyft car would be at 2:20 pm, so there's a chance we would've been late. I called Jay and he sent a cab earlier than that time frame. We made it to his appointment early. In the past, I've used Jay's for trips going to City Community Services, Sutter Hospital, and Mercy General. Since these places were in the downtown and midtown areas, the cab fare was inexpensive.

Jay helped us to take my father in law to San Francisco airport. Very great communication,…read morefriendly, and the ride was excellent per my FIL. Thank you Jay for your service and we will contact you again the future!

Great service, friendly and respectful driver The rates are…read morevery reasonable , I definitely recommend it

I had an emergency to pick up meds for my daughter. I needed to get home soon. I called for a taxi…read moreand the dispatcher told me 30 min. I called 40 min later and asking how much longer my cab would arrive, she was rude and interrupted my needs. Then told me it would take another 15 min! I told her I had a sick baby and all i want to do is get home soon, and she said well I shouldn't be out w a sick baby! I will never use this company. I felt neglected and very upset. I then called the other cab company. They came in ten min!

If you can't pick up your customer on pre scheduled time , calling them would be so nice and so…read moreprofessional!!! Not my case it was a horrible first experience.

The driver never showed to pick us up from a long flight. We had no communication whatsoever. The…read moreride was booked directly via phone with a co-owner. We are truly disappointed. Our calls and email have not been replied to even the next day. We only hope that everyone there is okay. I can't recommend this company to anyone. JB

Duke runs a very professional and yet friendly taxi service. He gets to know his customers with…read morehis gift of casual conversation and I think he knows everything that goes on at Travis AFB! Very highly recommended!

Very friendly, dependable, reasonable prices, would recommend! I would use him again .read more

Never have I driven next to a taxi drive who not only decided to ride inches away from me, but also…read morebrake checked me going 75mph to 45 mph on the freeway during rush hour. He then flipped me off and sped away going roughly 85 mph with 3 people in the car including two children. Taxi cap number 121 with L.P. Of 56756N2. Green, red, and black bumper. I also have videos of him cutting through traffic, brake checking other people on the freeway, and riding the trunks of others. Unprofessional, rude, and unsafe driving experience. Putting his customers, himself, and a lot of others at risk of an accident.

As a part of Yellow Cab Co. of Vacaville, I feel a need to post this here as well that I…read morespecifically asked if there was a minimum charge on their rides and the driver said "no" I told him I felt a need to ask because the previous week our cab charged my friend $10 extra for using her card. When I told the gentleman who drove us the reason I had asked he did not mention THEIR minimum $27 fee for using a card. When I called the company the next day saying there should be a sign, the woman said that yes, the driver should have told me, knowing there was a card involved, that there was a minimum charge...then rudely hung up. I was a responsible adult calling a cab for me and my friend after drinking and I feel the driver, seeing that, took advantage of me. My friend and I told him there was a card, asked if there was a minimum fee, and were basically lied to. I will NEVER use them again. The driver knew what he was doing

If I could give more than five stars, I would. After way too many unreliable and frustrating…read moreexperiences with ride share apps, finding this cab company has been an absolute game changer. My job requires me to be constantly on the move across the greater East Bay, meeting clients and sticking to a tight schedule. Being late simply isn't an option. Since switching from using rideshare companies to concord cab, I haven't had to worry once. They are consistently on time, often early, and incredibly dependable no matter the time of day. The drivers are professional, courteous, and know the area extremely well. You can tell they take pride in what they do. The cars are always clean and comfortable, and the entire experience just feels more reliable and personalized compared to ride share. What really stands out is the peace of mind. I can book a ride and trust that it will show up exactly when I need it, without the uncertainty, cancellations, or last minute surprises I dealt with before. If you rely on transportation for work or just want a stress free, dependable ride, I can't recommend this company enough.

Great service -- driver was on time, friendly, and the ride was smooth. Pricing was fair and…read morecommunication was easy. Would definitely use this taxi company again!

A very kind company!…read more My son was turning 4 this past weekend and didn't want a party, just a ride in a "super stretch long car". My hunt for a limo service felt defeated as hardly any local companies still offered traditional limos and def wouldn't budge on 4-5hr+ minimums. I reached out to several and pleaded my case for a shorter rental and was rejected by everyone besides A1. Although they do have a minimum hour rental they made an exception to make our son's birthday wish come true. We got a great rate, perfect friendly service and one happy kid who felt SO cool on his limo ride. I'm so thankful for them for helping me make this happen and would recommend them for any special event needs. communication prior to service was top tier which I found was severely lacking with the other companies I was in contact with. Thank you again A1

We hired A-1 Limo for our kids prom and the owner Sunny was so great!! I couldn't ask for a better…read moreservice. Sunny texted me the day of and sent a photo of the limo. We rented the limo from 6:00 pm-12:00 am. He showed up around 5:30 pm and waited patiently while the kids finished taking photos. He had cider, sodas and water for the kids along with glasses and cups for them. They could play their own music. Once they arrived at The Asian Art Museum in SF and he dropped them off, he texted me and sent a photo of them heading up the stairs and let me know they had arrived safely. He asked me to share his work phone number with the kids so that they could call him once the dance ended and they could find him just in case. He reassured me that they did not have to rush as well. He had them back home by 11:40 pm safe and sound. The kids said he was great. I have Life360 on my son's phone and I was checking just to see where they were going to and from Prom and he was driving safe and the kids said he drove safe. They all had a great experience and said he was very nice. I highly recommend Sunny and A-1 Limo Service. Thank you for being apart of their Prom experience! They had a great time.

Nice easy ride, delivered us right to curbside baggage check. Driver was polite and friendly.read more

So, so easy! Marco took 6 of us to Napa for the afternoon and it was so relaxing. He was on time…read moreand on call when we needed him. Super simple to book online too. Highly recommend!

Stan is a former U.S. Marine who is doing something on his own. Rather than look for something he…read morecan try to fit into and be happy though he might not be, and just pass his time, he instead created his own - seemingly successful - transportation service, and though I only see his drivers and vans at Travis AFB when I am there stuck for a week or so, or arriving and seeking a ride to the City, it's always a great sight. He advertises and does offer the cheapest prices available - I found out recently after being tight on dinero and calling transport shuttle services in ALL of the Bay Area, including Sacramento, San Francisco, Oakland and Fairfield - and all I discovered is that none of them could not beat Stan's shuttle prices! I have thus far been delivered twice and absolutely enjoyed the ride(s). Once to Vallejo to catch the ferry to SF, and just recently to SF and in both instances the driver was very courteous, very punctual and very articulate. It is such a joy to hear nice people who know the English language which in this age and time, is butchered daily. I highly commend his drivers and their polite manners in person and by phone. On my most recent delivery by Stan's driver Wesley, he had to check at a hotel for people who had called for transport services. After arriving, the driver looked high and low for that group of people who had simply disappeared without notice nor even a call to say they were leaving... though the people may be mean and discourteous, Stan's drivers are not and this isn't because they are told to maintain this attitude but because when one is born and raised to be kind and sincere, one cannot act in any other way. Thanks Stan for your drivers and your great service. See you the next time I am stuck in Fairfield and Travis. The other number to call is 1-707-761-4430 and the website states their service is available 24/7 Mon-Sat, of course Sunday is by reservation only ~ heck, they's got to eat somehow!! They drive a very plain white van with Stan' name and logo on the back window. I have taken other vans from the City to Travis and being on the road a lot myself, I can understand the traffic and routine of someone who "lives" behind the steering wheel, and I seriously thought I wouldn't arrive at Travis alive, as that driver was driving half asleep, so much that I felt compelled to talk continuously to simply keep that driver awake! I will never call anyone else but Stan's drivers!

I am very very disappointed with the service I received from this company…read more 1. I called for three consecutive days attempting to reach someone to make a reservation. Though the recording said I would get a call back, it never happened. 2. I was supposed to be picked up at 430 the morning of the January 3rd, but no one ever showed up. As a result, it cost me $700 to get a commercial flight when I was almost guaranteed to be manifested for my flight. 3. When I finally was able to reach somebody an hour after my scheduled pickup, the dispatcher simply said that the driver must have been late.